Chevrolet Silverado Service Bulletins (2014)

3,313 manufacturer communications on file.

• March 2, 2015•Document ID: 10135368

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  PI02003D

  Date Added:

  May 7, 2018

  Manufacturer:

  GMC

  Summary

  This preliminary informational bulletin provides technicians a recommendation for when they are performing a front end alignment and find an alignment dowel pin missing .

  Associated Products (147)

  2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Colorado2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Chevrolet Silverado2014 Chevrolet Suburban2014 Chevrolet Tahoe2014 GMC Sierra2014 GMC Yukon2014 GMC Yukon XL2013 Cadillac Escalade2013 Cadillac Escalade ESV+ 127 more
  Associated Documents

  • DownloadMC-10135368-0001.pdf↗
• March 2, 2015•Document ID: 10113721

  Service Bulletin/Repair Instructions
  SUSPENSION:FRONT

  Mfr Comm. #:

  PI02003D

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This preliminary informational bulletin provides technicians a recommendation for when they are performing a front end alignment and find an alignment dowel pin missing .

  Associated Products (150)

  2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Colorado2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Chevrolet Silverado2014 Chevrolet Suburban2014 Chevrolet Tahoe2014 GMC Sierra2014 GMC Yukon2014 GMC Yukon XL2013 Cadillac Escalade2013 Cadillac Escalade ESV+ 130 more
  Associated Documents

  • DownloadMC-10113721-0001.pdf↗
• March 2, 2015•Document ID: 10113720

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  15-08-44-001

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.

  Associated Products (651)

  2015 Buick Enclave2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Camaro2015 Chevrolet Express2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 Chevrolet Traverse2015 GMC Acadia2015 GMC Savana2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Buick Enclave2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal2014 Buick Verano2014 Cadillac ATS+ 631 more
  Associated Documents

  • DownloadMC-10113720-0001.pdf↗
• March 1, 2015•Document ID: 10057969

  Service Bulletin/Repair Instructions
  PARKING BRAKE

  Mfr Comm. #:

  14725A

  Date Added:

  July 20, 2015

  Manufacturer:

  GMC

  Summary

  GENERAL MOTORS 2014-2015, CHEVROLET SILVERADO, GMC SIERRA : SERVICE UPDATE FOR INVENTORY AND CUSTOMER PARK BRAKE BRACKET VEHICLES BODY HARNESS CONTACT EXPIRES WITH BASE WARRANTY . *LJ

  Associated Products (4)

  2015 Chevrolet Silverado2015 GMC Sierra2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10057969-0001.pdf↗
• March 1, 2015•Document ID: 10057643

  Service Bulletin/Repair Instructions
  PARKING BRAKE

  Mfr Comm. #:

  14725A

  Date Added:

  June 16, 2015

  Manufacturer:

  GMC

  Summary

  GENERAL MOTORS 2014-2015 CHEVROLET SILVERADO, GMC SIERRA: SERVICE UPDATE FOR INVENTORY AND CUSTOMER VEHICLES BODY HARNESS CONTACT WITH PARK BRAKE BRACKET WILL EXPIRES WITH BASE WARRANTY. *LJ

  Associated Products (4)

  2015 Chevrolet Silverado2015 GMC Sierra2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10057643-0001.pdf↗
• February 27, 2015•Document ID: 10113573

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-00-89-003

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).

  Associated Products (395)

  2016 Buick Enclave2016 Buick Encore2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet Colorado2016 Chevrolet Corvette2016 Chevrolet Cruze2016 Chevrolet Equinox2016 Chevrolet Express2016 Chevrolet Impala+ 375 more
  Associated Documents

  • DownloadMC-10113573-0001.pdf↗
• February 26, 2015•Document ID: 10114440

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  PIC6070A

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-49903 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.

  Associated Products (52)

  2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Malibu2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe+ 32 more
  Associated Documents

  • DownloadMC-10114440-0001.pdf↗
• February 25, 2015•Document ID: 10114439

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIP5250B

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have Service 4WD message in the Driver Information Center. During inspection technician may find Diagnostic Trouble Code C0398 or C0326 stored in the Transfer Case Control Module. If the vehicle has Regular Production Option Code NP0 and only has diagnostic trouble code C0398 stored in the Transfer Case Control Module, then use Service Programming System to update the Transfer Case Control Module. When working with vehicles equipped NHQ and NQ6 and setting Diagnostic Trouble Code C0398 when operated in areas where the ambient temperature is below 32 Fahrenheit (0 Celsius) use Global Diagnostic System 2 to review the freeze frame failure records, record all findings and Diagnostic Trouble Codes then clear the DTCs and data. Technician will need to operate the vehicle in all ranges and ensure that no Diagnostic Trouble Codes reset. If the vehicle had a Diagnostic Trouble Code C0398 in the Transfer Case Control Module stored with any other Diagnostic Trouble Code such as C0392, C0396, C0306 or other codes related to rotational position sensor or actuator position sensor it is likely that is causing a C0398 to set and replacement of the actuator will likely not repair the vehicle. If no Diagnostic Trouble Codes reset and C0398 was set without other rotational position sensor, or actuator position sensor Diagnostic Trouble Codes then replace the actuator motor with part number 23355888. Dealer will need to contact General Motors Product Quality Center for further assistance.

  Associated Products (11)

  2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10114439-0001.pdf↗
• February 24, 2015•Document ID: 10134771

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:WIRING; PARKING BRAKE

  Mfr Comm. #:

  14725

  Date Added:

  April 23, 2018

  Manufacturer:

  GMC

  Summary

  14725 - Service Update. Tie strap the ?Main? and ?BCM? branches of the body harness (near the front of dash pass-through inside the vehicle) together to prevent them from coming in contact with park brake bracket on certain 2014 and 2015 model year Chevrolet Silverado and GMC Sierra vehicles. These vehicles may have exposed body harness wires in close proximity to the parking brake bracket at the front dash pass-through inside the vehicle. The exposed body harness wires can rub against or be pinched by the brake bracket. While there is no evidence of this happening in customer vehicles, if the wires were to be sufficiently damaged from rubbing against or being pinched by the brake bracket, certain electrical systems could be affected. For example, sufficient damage to the wires could result in the loss of various exterior lights, wipers, the driver?s airbag telltale light, throttle control, defog controls, or trailer brake controls. In addition, while there is no evidence of any stalls resulting from this condition, it is possible that if the run/crank wire was sufficiently damaged, it could result in an engine stall. Depending on which circuit is damaged, a telltale or DIC message may be displayed alerting the customer that an issue exists.

  Associated Products (4)

  2015 Chevrolet Silverado2015 GMC Sierra2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10134771-0001.pdf↗
• February 24, 2015•Document ID: 10114435

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  PIP5259B

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on, a tick noise, and engine misfire. Technician may find diagnostic trouble code P0300 stored. If published Service Information diagnostics do not lead to a repair gain access to the valves for inspection. If the vales are not moving replace the Active Fuel Management lifters and guide on the bank with the concern and the oil pan assembly.

  Associated Products (14)

  2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Chevrolet Silverado2014 Chevrolet Suburban2014 Chevrolet Tahoe2014 GMC Sierra2014 GMC Yukon2014 GMC Yukon XL
  Associated Documents

  • DownloadMC-10114435-0001.pdf↗
• February 24, 2015•Document ID: 10113571

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  05-06-04-060A

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This informational bulletin communicates Information to technicians on control module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 which can be shared in multiple modules.

  Associated Products (353)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 333 more
  Associated Documents

  • DownloadMC-10113571-0001.pdf↗
• February 24, 2015•Document ID: 10113570

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  11-08-49-001N

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This technical bulletin is a revision for 11-08-49-001M to update the Condition.

  Associated Products (75)

  2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Impala2015 Chevrolet Malibu2015 Chevrolet Silverado2015 Chevrolet Sonic+ 55 more
  Associated Documents

  • DownloadMC-10113570-0001.pdf↗
• February 23, 2015•Document ID: 10114433

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  PIT5328A

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication advises the technician that General Motors is currently evaluating the issue of a loud chime on vehicles with Regular Production Option Code UQ3.

  Associated Products (4)

  2015 Chevrolet Silverado2015 GMC Sierra2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10114433-0001.pdf↗
• February 23, 2015•Document ID: 10114432

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  PIC6070

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-50334 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.

  Associated Products (53)

  2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Malibu2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe+ 33 more
  Associated Documents

  • DownloadMC-10114432-0001.pdf↗
• February 23, 2015•Document ID: 10113568

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PI1238C

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM on start-up when manually tuned and/or using voice recognition, no radio wake-up, rear view camera and OnStar handsfree calling issues, favorite stations stored twice and/or disappear.

  Associated Products (21)

  2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2014 Buick LaCrosse2014 Buick Regal2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac ELR2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Corvette2014 Chevrolet Impala2014 Chevrolet Silverado2014 Chevrolet Tahoe2014 GMC Sierra2013 Cadillac ATS2013 Cadillac SRX+ 1 more
  Associated Documents

  • DownloadMC-10113568-0001.pdf↗
• February 20, 2015•Document ID: 10114430

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIP5168D

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a no crank concern. Technician will need to check the valve train for movement when the engine is cranked. If the valve train is not moving while the crankshaft is moving the front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the valve train is rotating during inspection, disconnect the Camshaft Position sensor and check if the engine will start. If the engine starts front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the engine does not start with the Camshaft Position sensor disconnected the follow published ?Engine Cranks But Does Not Run? diagnosis in Service Information. Also perform an Engine Compression Test and Cylinder Leakage Test in Service Information documents all results. If the Service Information procedures above isolate an engine mechanical concern then removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly.

  Associated Products (59)

  2014 Chevrolet Camaro2014 Chevrolet Corvette2014 Chevrolet Express2014 Chevrolet Silverado2014 Chevrolet Suburban2014 Chevrolet Tahoe2014 GMC Savana2014 GMC Sierra2014 GMC Yukon2014 GMC Yukon XL2013 Chevrolet Camaro2013 Chevrolet Corvette2013 Chevrolet Express2013 Chevrolet Silverado2013 Chevrolet Suburban2013 Chevrolet Tahoe2013 GMC Savana2013 GMC Sierra2013 GMC Yukon2013 GMC Yukon XL+ 39 more
  Associated Documents

  • DownloadMC-10114430-0001.pdf↗
• February 20, 2015•Document ID: 10113566

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

  Mfr Comm. #:

  04-06-04-051D

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information for maintenance cleaning of the fuel injectors.

  Associated Products (351)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 331 more
  Associated Documents

  • DownloadMC-10113566-0001.pdf↗
• February 19, 2015•Document ID: 10114425

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIP5250A

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center. Technician may find C0398 or C0326 stored in the Transfer Case Control Module. Technician should reprogram the Transfer Case Control Module using Service Programming System for the updated calibrations to resolve this concern.

  Associated Products (11)

  2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10114425-0001.pdf↗
• February 18, 2015•Document ID: 10134768

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  14587

  Date Added:

  April 23, 2018

  Manufacturer:

  GMC

  Summary

  14587 - Customer Advisory. Customer letter mailing instructing customers not to use floor mats with the vinyl floor option, and providing customer with an Owner Manual insert.

  Associated Products (2)

  2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10134768-0001.pdf↗
• February 18, 2015•Document ID: 10114421

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  PIP5141F

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon Malfunction Indicator Lamp on without a drivability concern. Technician may find a Diagnostic Trouble Code P06DC set. Technician will need to perform an oil pump test then contact General Motors Technical Assistance Center with the results and for further assistance.

  Associated Products (6)

  2015 Chevrolet Corvette2015 Chevrolet Silverado2015 GMC Sierra2014 Chevrolet Corvette2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10114421-0001.pdf↗