Chevrolet Malibu Complaints (2013)

924 consumer complaints on file.

#11434859September 29, 2021
STRUCTURE:BODY, SUSPENSION
The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact also stated she was informed at the State Inspection that the rocker panel of the vehicle was corroded, and the corrosion was originating from the inside of the vehicle. The manufacturer was notified of the failure and advised the contact to contact the dealer to schedule an appointment for the recall repair. The vehicle was not repaired. The approximate failure mileage was 130,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434635September 28, 2021
SUSPENSION
2013 CHEVROLET MALIBU. CONSUMER WRITES IN REGARDS TO REAR TOE LINKS SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE DEALERSHIP INFORMED THE CONSUMER THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND REDIRECTED THE CONSUMER TO THE DEALER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434168September 24, 2021
ENGINE
Engine power reduced notification will come on, a part will be replaced as notified. The same notification will appear a month or so later after repair. This has happened on more than 1 occasion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434083September 23, 2021
SUSPENSION
The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) several months ago however, the parts to do the repair was unavailable. The contact recently received another notice that stated that the parts were available however, the dealer stated that they did not have the parts. The dealer stated it would take several weeks to receive the parts. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure but was concerned if the vehicle was safe to drive. The contact stated that he was on hold for over an hour trying to speak to the manufacturer. The contact disconnected the call. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431746September 4, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
When driving my dash lights quit for days and then sometimes come back on. I am not aware of what speed I am going when driving. I am not able to accurately drive the speed limit that I am suppose to. I don’t know how much gas I have or if I am about to run out of gas. If my check engine light is on or not, and can’t see my turn signals. How can you obey the laws of driving when you can’t tell if you are going over the speed limit or not or using your turn signal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430591August 26, 2021
SUSPENSION
The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was available. The contact stated recall has been repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430086August 23, 2021
SUSPENSION
The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429686August 19, 2021
STEERING, FUEL/PROPULSION SYSTEM, ENGINE
Car cuts off and stalls and lights flickering
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429562August 18, 2021
ENGINE
I have this vehicle for past five years few years ago I see the engine reduce power sign came up and the check engine light turn on I took it to the dealership they fixed it cost me over $1000 And then I moved back to Illinois and a few months later I had the same sign and light came back up I called the dealership they said my work is still under warranty so I can take it to any Chevy dealer and I took it to the one close to me another time they kept the car all day fix it and then I start driving a few months later same sign same light back up again and it seems like it’s an ongoing issue I have been looking around for resolution and I find a lot of people having this issue in Chevy Malibu’s
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428801August 12, 2021
STEERING, ELECTRICAL SYSTEM
When driving this vehicle with ~111,000 miles on it. The infotainment center continually rebooted, causing drops of Bluetooth connection and pauses in the AC. The instrument panel stayed working, but lights turned off. This happened about 6 times in a 20 minute drive on the highway. After exiting the highway and executing a turn the reboot happened again, however the power steering locked up making the car unmanageable. Thankfully nothing was hit by the car! After this incident, driver was rightfully freaked out and won't touch the car again until this is resolved. One week prior the car rebooted once and the engine idled oddly, turned car off and on and worked fine for about a week, then the above incident happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428645August 11, 2021
SUSPENSION
The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428366August 9, 2021
POWER TRAIN, ENGINE
The contact owns a 2013 Chevrolet Malibu. The contact stated that while coming to a stop, the vehicle would stall without warning. The contact stated that there was no warning light illuminated. The local dealer was contacted but offered no assistance. The manufacturer was not informed of the failure. The failure mileage was approximately 185,195.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427826August 5, 2021
SUSPENSION
Received a notice about a safety recall for faulty rear suspension toe links. this was 8 months ago with no update on a remedy. This is completely unacceptable as this is deemed a safety issue and could cause a crash!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427964August 5, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
ALL ELECTRICAL INSIDE CAR GOES OUT OR ON AND OFF WHILE DRIVING. ALL DASH GAUGES, SPEEDOMETER, GAS GAUGE, RADIO, HEAT/AC, TURN SIGNALS, ETC. CAR STILL RUNS BUT NOTHING ON INSIDE WORKS. I do not know if this control outage effects the ABS or Steering. It only last for a few seconds. It has happened several time will drive 50 to 70 MPH. I've let off the gas and try not to panic. Everything comes back on and I continue home. I'm scared to drive my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427741August 4, 2021
SUSPENSION
The contact owns a 2013 Chevrolet Malibu. The contact had received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Invalid VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427383August 1, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Instrument cluster goes out and is available for inspection. It first went out in the middle of driving 80 on the freeway with others in my vehicle. I have taken it to a Point S mechanic who has confirmed the issue and can be easily recreated just by turning the car on. Nobody has inspected other than a mechanic because I did not know that was even an option. No, there was absolutely no warning to indicate the issue, only the check engine light would work and that issue has been temporarily resolved. Due to research, I, along with many others, have come to the conclusion that it is a fault in manufacturing where one of the resisters in the cluster was not soldered correctly causing a failure in connection. I believe there should have been a recall on the equipment, especially seeing as how common this issue is and that the product isn't even made/sold anymore. It is upsetting to see the ratio of 2 investigations compared to over 700 complaints.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425443July 19, 2021
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2013 Chevrolet Malibu. The contact stated that while attempting to turn on the front windshield defroster, the defroster failed to operate. The vehicle was taken to the dealer and diagnosed that the lever for the defrost door was broken and the blower motor was faulty. The dealer replaced the HVAC mode cam and levers however, the failure recurred with air coming out of different vents, not where it was designated. Additionally, the battery was failing causing the interior and exterior lights to dim. The vehicle was taken to an independent mechanic and diagnosed that the body control module needed to be flashed. The vehicle was taken to another dealer Piehl Chevrolet Buick GMC of Princeton (1402 N Main St, Princeton, IL 61356), and diagnosed that the mode actuator cam had failed and the dashboard was disassembled to access the actuator mode cam and found that the gears were not positioned correctly. The second dealer Piehl Chevrolet Buick GMC of Princeton repositioned the gears and flashed the body control module. The contact stated that the failure persisted and the vehicle was taken back Piehl Chevrolet Buick GMC of Princeton and the air delivery was inspected and found that while the vehicle was turned off with the key not in the ignition, the door module would move inadvertently, the doors and gears were possibly broken by the previous dealer when the HVAC mode cam and levers were replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed however, no assistance was provided. The failure mileage was 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425076July 16, 2021
UNKNOWN OR OTHER
2013 CHEVROLET MALIBU. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425214July 16, 2021
SUSPENSION
My vehicle (2013 Malibu) has a active recall that was issued 12-10-20 related to the tow links in the rear suspension. As of today, it has been over seven months and GM does not have a remedy to fix the issue with the suspension. As stated in the recall notice, if this problem is not remedied, it could lead to a crash. I find it unacceptable that GM has yet to find a solution to remedy this safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424623July 13, 2021
SUSPENSION
The contact owns a 2013 Chevrolet Malibu. The contact received a notification for NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that while driving at 40 MPH, she began to lose control of the vehicle upon entering the highway as the vehicle independently swayed from left to right. The contact pulled the vehicle over to the shoulder and inspected the vehicle but could not find any visible defects with the vehicle. The contact initially called the police for assistance and a police report was filed. The contact then called her brother who called a tow truck and had the vehicle towed to an independent mechanic. The mechanic stated that a tie rod had fractured due to severe corrosion which was linked to the recall. The mechanic replaced the tie rod. The local dealer had been notified of the failure and they referred her to NHTSA for assistance. The manufacturer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was repaired. The failure mileage was approximately 86,000. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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