Chevrolet Malibu Complaints (2015)

270 consumer complaints on file.

#11351687August 27, 2020
AIR BAGS
MY AIRBAG LIGHT CAME ON AND I CAN'T IT TO JIM TAYLOR CHEVROLET THEY SAY IS NOT A RECALL ON THAT LS CHEVROLET MALIBU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342065July 29, 2020
ENGINE
GM PART NUMBER 12633613 VVT REAR OIL CONTROL SOLENOID IS FAULTY CAUSING ENGINE JERKING. GM DOES NOT HAVE THIS PART AVAILABLE OR ANY AFTERMARKET PART, AND APPEARS TO HAVE STOPPED PRODUCING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341820July 28, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING OUT OF THE PARKING LOT, THE VEHICLE JERKED AND STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKING TO MALCOLM CUNNINGHAM CHEVROLET LOCATED AT 2031 GORDON HWY, AUGUSTA, GA 30909, WHERE THE TRANSMISSION WAS REPAIRED, NOT REPLACED. THE FAILURE RECURRED AND THE SAME DEALER AGAIN REPAIRED THE TRANSMISSION. THE CONTACT WAS CONCERNED THAT THE TRANSMISSION SHOULD HAVE BEEN REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329771June 19, 2020
VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP; THE VEHICLE ACCELERATED INDEPENDENTLY ONCE HIS FOOT SLIPPED OFF THE BRAKE PEDAL AND CRASHED INTO THE VEHICLE AHEAD OF HIM WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY AND NO INJURIES WERE REPORTED. A POLICE REPORT WAS NOT FILED AND THE CONTACT WAS ABLE TO DRIVE AWAY FROM THE SCENE. THE CONTACT ALSO STATED THAT THE PASSENGER SEAT HAD BROKE AS A RESULT OF THE ACCIDENT. THE CONTACT LINKED THE FAILURE TO THE AUTO ENGINE IDLE STOP FEATURE ON THE VEHICLE. THE CONTACT SPOKE TO KEYES CHEVROLET (5949 VAN NUYS BLVD, SHERMAN OAKS, CA 91401) ABOUT DISABLING THE AUTO ENGINE IDLE STOP FEATURE ON THE VEHICLE AND HE WAS INFORMED THAT THE FEATURE COULD NOT BE DISABLED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS UNAVAILABLE. *DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11329332June 17, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. THE CONTACT STATED THAT UPON STARTING HER VEHICLE, SERVICE AIR BAG MESSAGE WAS DISPLAYED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO HENDRICK CHEVROLET BUICK GMC SOUTHPOINT (127 KENTINGTON DR, DURHAM, NC 27713) WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE PASSENGER PRESENT MODULE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE CONTACT WAS THEN NOTIFIED THAT SHE WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIR OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327839June 8, 2020
AIR BAGS
WHEN I TURN MY CAR ON IT SHOWS SERVICE AIRBAG AND THE SENSORS ARE GOOD AND HASN'T BEEN IN A WRECK. I'M AFRAID THAT IT WILL DEPLOY WHEN I'M DRIVING DOWN THE ROAD OR THEY WON'T DEPLOY IF I WAS TO BE IN A WRECK. IT COMES ON AS SOON AS YOUR TURN THE CAR ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325954May 26, 2020
AIR BAGS, POWER TRAIN, STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE STARTED TO DRIVE TO THE RIGHT AND THE WHEELS BEGAN TO LOSE TRACTION BEFORE THE STEERING WHEEL BECAME DIFFICULT TO TURN CAUSING THE DRIVER TO LOSE CONTROL OF THE STEERING. THE VEHICLE THEN SPUN OUT AND CRASHED INTO A DITCH. THE CONTACT STATED THAT ALL AIR BAGS DEPLOYED EXCEPT FOR THE DRIVER'S FRONTAL AIR BAG. THE DRIVER SUSTAINED LOWER BACK AND LEFT SHOULDER INJURIES HOWEVER HAD NOT SOUGHT MEDICAL ATTENTION DUE TO COVID-19. THE CONTACT STATED THAT A POLICE OFFICER WAS DRIVING BEHIND HER AND STOPPED TO ASSIST. POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. ALSO, THE VEHICLE HAD PREVIOUSLY EXPERIENCED ELECTRICAL PROBLEMS WHICH CAUSED THE DOORS, LOCKING THE DRIVER INSIDE THE VEHICLE. THE CONTACT STATED AT THE TIME OF THE ELECTRICAL FAILURE THERE WAS A BURNING ODOR COMING FROM THE VENTS. THE VEHICLE WAS TAKEN TO LYNCH CHEVROLET OF MUKWONAGO (280 EAST WOLF RUN MUKWONAGO, WI 53149) WHO REPLACED AN ELECTRICAL HARNESS AND MODULE. NO FURTHER INFO WAS AVAILABLE. THE VEHICLE HAD EXPERIENCED A SHIFT TO PARK FAILURE AND THE VEHICLE WOULD NOT IMMEDIATELY SHUT OFF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER AND THE TRANSMISSION SHIFT CONTROL ASSEMBLY WAS REPLACED BUT THE FAILURE WOULD STILL OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 65,000. *DT*JB
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11325347May 20, 2020
ENGINE, POWER TRAIN
ON JANUARY 15TH. AT 08:26AM WHILE DRIVING TO WORK MY CHECK ENGINE LIGHT CAME ON. ON JANUARY 19TH. THE CAR WAS DROPPED FOR SERVICE AT WESTGATE CHEVROLET IN EDMONTON, AB. AFTER TWO WEEKS OF TESTING AND MULTIPLE PART CHANGES THE DEALER ESTABLISHED THAT MY CAR HAS A FAULTY "INTAKE OIL CONTROL VALVE". THIS IS A WELL KNOWN FAILURE OF THE GM ECOTEC 2.5 LKW ENGINE. GM HAS BEEN TRYING TO REDESIGN THE PART SINCE SEPTEMBER OF 2019. AS OF TODAY MAY 20TH, 2020 THE REPLACEMENT PART HAS STILL NOT BEEN MADE AVAILABLE AND MY CAR HAS BEEN SITTING AT THE DEALER FOR 4 MONTHS NOW. MULTIPLE OWNERS OF 2014 AND 15 MALIBU'S AND IMPALA'S ARE SUFFERING THE SAME FAITH. LATELY GM CORPORATE HAS NOT EVEN RETURNED E-MAILS FROM MY DEALER AS TO WHEN THE NEW PART WILL ME MADE AVAILABLE. THIS IS AN ABSOLUTELY UNACCEPTABLE BEHAVIOR ON PART OF GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325072May 18, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I OWN A 2015 CHEVROLET MALIBU LTZ AND I CAN BE DRIVING DOWN THE HIGHWAY AND THE 'SERVICE STABILITRACK' LIGHT WILL COME ON, THEN IT WILL SAY 'REDUCED ENGINE POWER'. I WILL HAVE TO PULL OVER, TURN CAR OFF, AND LET IT SIT FOR A MINUTE OR TWO, THEN CRANK BACK UP AND THOSE LIGHTS WILL GO OFF, BUT THE SERVICE ENGINE LIGHT WILL COME ON. SOMETIMES I HAVE TO DO THIS EVERY 5-10 MILES, DEPENDING ON THE DISTANCE OF MY DESTINATION, WHICH POSES A SAFETY ISSUE FOR ME, ESPECIALLY IF I'M TRAVELING AT NIGHT. THIS MOSTLY HAPPENS WHEN I'M DRIVING ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324724May 15, 2020
ELECTRICAL SYSTEM
RUNS RUFF AND DIES AT STOPS (RED LIGHTS) IT'S HAPPENED 6 TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324498May 14, 2020
AIR BAGS
MAIN CONTROL MODULE FOR ENTIRE AIRBAG SYSTEM IS FAULTY AND BEING REPLACED. VEHICLE ONLY HAS A LITTLE OVER 38,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324012May 10, 2020
ELECTRICAL SYSTEM
I WENT THRU A DRIVE THRU CARWASH , NOW MY BACK UP CAMERA ONLY SHOWS GUIDELINES , NO IMAGE , THE BACK UP CAMERA IS NOT WORKIMG PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323688May 7, 2020
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
MY ENGINE LIGHT CAME ON ABOUT TWO WEEKS AGO. I TOOK IT TODAY MAY 7, 2020 TO THE PINE BELT CHEVROLET IN LAKEWOOD, NJ. I EXPLAIN TO THEM THAT MY CAR WOULD SHAKE AND STALL WHILE DRIVING. I EXPLAIN TO THEM THAT I DID NOT FEEL SAFE DRIVING ESPECIALLY WITH MY FOUR-YEAR-OLD SON IN THE BACKSEAT. I WANTED TO GET IT CHECKED OUT AND THAT WAS THE REASON WHY I BROUGHT IT THERE. THEY INFORMED ME THAT THIS WAS CAUSED DUE TO A ROCKER CONTROL ARM VALVE.THEY INFORMED ME THAT THEY WOULD HAVE TO ORDER THE PART, WHICH THEY DID, BUT THAT IT WOULD TAKE A VERY LONG TIME TO GET IT IN. THEY DID NOT OFFER ME A LOANER CAR AS THEY DID NOT KEEP MY CAR TO WORK ON. THEY SENT ME BACK ON THE ROAD WITH A SHAKING CAR THAT STALLS WHILE DRIVING. I DID MY RESEARCH AND HAVE SEEN THAT THERE WAS A PETITION OF OVER 1500 SIGNATURES WITH OWNERS OF 2014 CHEVY IMPALA'S AND 2015 CHEVY MALIBU'S WHO ALL COMPLAINS OF THE SAME THING AND INCLUDED THAT THEY HAVE BEEN WAITING 4 OR MORE MONTHS FOR THIS PART. I AM COMPLAINING FOR THE FACT THAT THIS IS UNSAFE, THERE HAS BEEN NO RECALL FOR THIS THOUGH THERE HAVE BEEN NUMEROUS COMPLAINTS AND WE ARE ALL PAYING FOR VEHICLES THAT ARE NOT SAFE TO DRIVE. I HAVE ATTACHED THE LINK TO THE PETITION THAT SHOWS THAT NUMEROUS PEOPLE HAVE BEEN COMPLAINING ABOUT THIS FAULTY PART. ALSO, I AM ATTACHING MY INVOICE. THIS NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322922May 1, 2020
ENGINE
MY CHECK ENGINE LIGHT CAME ON TOWARDS THE BEGINNING OF DEC 2019. I TOOK IT TO A CHEVY DEALERSHIP WHO STATED IT WAS DUE TO THE ROCKER ARM OIL CONTROL VALVE AND THAT THEY NEEDED TO ORDER THE PART. I WAITED UNTIL FEB 2020 WITH NO UPDATE ON WHEN THE PART WOULD ARRIVE SO I TOOK MY MALIBU TO ANOTHER DEALERSHIP WHO STATED IT NEED THE SAME PART AND THAT IT SHOULD BE THERE WITHIN A WEEK. AS OF MAY 2020 MY CAR IS STILL AT THAT DEALERSHIP WITHOUT AN ESTIMATED DATE IN WHEN THE PART WILL BE AVAILABLE. I CALLED GM AND THE ONLY THING THEY CAN DO IS OFFER $2500 TOWARDS A NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322911April 30, 2020
SEAT BELTS
I WENT TO LEAVE MY OFFICE YESTERDAY AFTERNOON 4/29/10 AND MY SEAT BELT WOULDN'T RELEASE. I TRIED SEVERAL DIFFERENT THINGS TO GET IT TO RELEASE, NO LUCK. I HAVE HAD NO PREVIOUS ISSUE WITH THE DRIVERS SIDE SEAT BELT, NOR HAS MY CAR EVER BEEN INVOLVED IN ANY TYPE OF ACCIDENT. MY MECHANIC WAS UNABLE TO GET THE SEAT BELT TO UNLOCK. A NEW SEAT BELT WAS REQUIRED. THE PART CAN ONLY BE BOUGHT AT A DEALERSHIP. I CALLED 4 DEALERSHIPS, NONE HAD IT IN STOCK. I COULD ORDER AND THEY WOULD HAVE IT IN 1-2 DAYS. I FINALLY FOUND A DEALERSHIP THAT HAD THE PART, IT WAS 40 MILES AWAY. THE PART COST OVER 200.00 DOLLARS, SOME QUOTED ALMOST 300.00 AND THAT'S JUST FOR THE PART, NO LABOR. THIS IS A SERIOUS SAFETY CONCERN THAT NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322424April 27, 2020
ENGINE, UNKNOWN OR OTHER
I OWN A 2015 MALIBU LT 2.5L, I HAVE NOT BEEN ABLE TO PASS THE STATE REQUIRED INSPECTION DUE TO A FAULTY OIL CONTROL SOLENOID. (GM PART #12633613 OR GM PART # 19419980) I HAVE INCURRED OVER $1000 IN DIAGNOSTIC FEES AND TAKEN THE CAR TO THREE (3) DIFFERENT INDEPENDENT MECHANICS AND TWO (2) GM CERTIFIED PARTS DEALERS TRYING TO GET THIS PART REPLACED. GM IS NO LONGER MANUFACTURING AND REFERRING CUSTOMERS TO AFTERMARKET PARTS.(AFTERMARKET PART RECOMMENDED IS THE DORMAN 916-806) IN DOING RESEARCH TRYING TO FIND THIS PART IT SEEMS THIS SAME PART HAS MALFUNCTIONED ON EVERY 2014-2015 YEAR MODEL MALIBU AND IMPALA AND GM IS STILL NOT ISSUING A RECALL. I HAVE FILED CUSTOMER SERVICE INQUIRIES/COMPLAINTS WITH MULTIPLE DEALERSHIPS AND GM DIRECTLY. THIS IS AN EGREGIOUS EXAMPLE OF A MANUFACTURING DEFECT AND THEY ARE OFFERING NO ALTERNATIVE OTHER THAN BUYING A NEW CAR. THE CAR IS SHOWING A CODE ERROR P2646 (ROCKER ARM MALFUNCTION IN BANK 1 STUCK IN OFF POSITION). I HAVE BEEN ATTEMPTING TO RECTIFY THIS PROBLEM SINCE OCTOBER 2019, AND FILED THE OFFICIAL COMPLAINT WITH GM APRIL,2020. CASE # WITH GM 9-592-2813084
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321965April 22, 2020
ENGINE, VEHICLE SPEED CONTROL
THE CAR REDUCED SPEED WHILE MY WIFE AND GRANDS WHERE IN TRAFFIC ALMOST CAUSING AN ACCIDENT REDUCED TO 25 MPH ON HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321501April 18, 2020
AIR BAGS
SERVICE AIR BAG INDICATOR LIGHT APPEARED ON INSTRUMENT PANEL WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320935April 13, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
IN AUGUST 2019, MY 2015 CHEVY MALIBU STARTED HAVING WITH THE VARIABLE VALVE TIMING (VVT) SOLENOID -PART # 12633613 (ABT. 80K MILES). WHEN ACCELERATING INTO PASSING GEAR, THE ENGINE WOULD STEP OUT OF GEAR AND THE RPM'S WOULD REV VERY HIGH WHILE THE CAR SLOWED. I WOULD HAVE TO LET OFF PEDAL UNTIL RPM'S LOWERED, THEN ACCELERATE SLOWLY. MY LOCAL GARAGE DIAGNOSED THE BAD PART AND BEGAN SEARCHING FOR A REPLACEMENT. THEY DISCOVERED THAT (1)-GM IS THE ONLY COMPANY THAT MAKES THE PART, (2)-THAT GM DOESN'T HAVE ANY MORE REPLACEMENT PARTS AND (3)-GM IS NOT GOING TO MAKE ANY MORE. THEY DISCOVERED THAT MANY GM DEALERSHIPS HAVE HUNDREDS ON BACK ORDER ALSO. IN DECEMBER I FILED A COMPLAINT WITH CHEVY CUSTOMER SERVICE; CASE # 9-5698216592 AND CONVERSED WITH VAHMARTA PH.#(866)-790-5600 AND FIELD REP; LOGAN EXT:5916533. THEIR FINAL ANSWER: (1) GM IS THE ONLY COMPANY THAT MAKES THE PART, (2) GM DOESN'T HAVE ANY MORE PARTS AND (3) GM ISN'T GOING TO MAKE ANY MORE PARTS. THEIR FINAL SOLUTIN: THEY OFFERED ME A $2,500 VOUCHER TOWARDS A NEW VEHICLE. GM IS QUITE AWARE THAT THIS IS A PROBLEM BUT IS NOT OFFERING A PART TO SOLVE THE PROBLEM. I AM CONCERNED ABOUT MY SAFETY AND THOSE AROUND ME ON THE ROAD. THE CAR DOESN'T ACCELERATE OR DECELERATE PROPERLY. WHAT IS A PROPER SOLUTION? THANK YOU FOR YOUR HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319759March 30, 2020
FUEL/PROPULSION SYSTEM
THE CHECK ENGINE LIGHT CAME AND WE TOOK THE CAR TO THE DEALERSHIP, WHERE PURCHASED NEW, AND THEY RAN A DIAGNOSTIC TEST ON IT. THE TEST SHOWED THAT THE ROCKER ARM OIL CONTROL VALVE SOLENOID WAS BAD, AND GM DOES NOT MAKE A REPLACEMENT NOR IS A REPLACEMENT AVAILABLE. WE HAVE BEEN IN CONTACT WITH GM CONCERNING THIS, BUT WAS REFERRED BACK TO THE DEALERSHIP, WHO HAS TOLD US THEIR IS NO REPLACEMENT PART BEING MADE, AND HAVE LEFT US WITH NO OPTIONS, AS THE CAR CANNOT BE USED AS A TRADE IN, DUE TO THIS ISSUE. I'VE BEEN ON THE MALIBU FORUM AND THERE ARE NUMEROUS PEOPLE IN THE SAME SITUATION, AND GM IS GIVEN US ALL THE BACK OF THEIR HAND, WITH NO ANSWERS. WE NOW HAVE A 5 YEAR OLD CAR THAT WE ARE PAYING ON, BUT CANNOT TRADE IN OR SELL UNTIL GM AND THEIR DEALERSHIPS ACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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