Chevrolet Malibu Complaints (2011)
978 consumer complaints on file.
- #10452080March 17, 2012ELECTRONIC STABILITY CONTROL (ESC), ENGINE AND ENGINE COOLING, STEERING
THIS PROBLEM OCCURRED FIRST IN NOVEMBER 2011. THE ENGINE STOPPED, THERE WAS NO STEERING, SERVICE ESC,THE ENGINE LIGHT CAME ON. THE VEHICLE WAS RESTARTED BUT WOULD NOT MOVE WHEN PUT IN GEAR. TODAY IS THE SECOND TIME THIS SAME PROBLEM HAS OCCURRED. CHEVY SAID THE PROBLEM WAS REPAIRED IN NOVEMBER, BUT NOW IT'S BACK. THE MALIBU IS BACK AT CHEVY FOR THE SECOND TIME FOR THIS PROBLEM. WE EXPERIENCED ANOTHER INCIDENT 2 WEEKS AGO BUT AFTER STARTING THE CAR AGAIN THE PROBLEM WAS NOT THERE AND HAS NOT SURFACED UNTIL NOW. I CERTAINLY HOPE THIS PROBLEM IS RESOLVED THIS TIME FOR GOOD. I FEEL VERY UNCOMFORTABLE PULLING INTO TRAFFIC. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10437287November 25, 2011ELECTRONIC STABILITY CONTROL (ESC), STEERING
AS I WAS DRIVING ABOUT 30MPH ON A SUBURBAN RD. THE MALIBU JERKED A COUPLE OF TIMES THEN THE (SERVICE ESC) LIGHT CAME ON ALONG WITH OTHER LIGHTS AND THE CAR STOPPED MOVING. IT ALSO HAD A (CAR LOCKED) SYMBOL LIT ON THE DASH. THERE HAVE BEEN OTHER SIMILAR COMPLAINTS AND THERE IS NO EXCUSE FOR THIS. WE PAY GOOD MONEY TO DRIVE A NEW CAR SO WE DON'T HAVE BREAKDOWNS, NOT TO MENTION THE POSSIBILITIES OF GETTING HIT WHEN THIS FAULT OCCURS MAYBE EVEN BEING TAKEN OUT OF THE POPULATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10435646November 15, 2011POWER TRAIN
2011 CHEVY MALIBU - . TAKES A LONG TIME FOR CAR TO SHIFT INTO GEAR WHEN ACCELERATING FROM A STOP OR MAKING A TURN. I HAVE ALSO HAD SOME CLOSE CALLS WITH CARS ALMOST HITTING ME, (LIKE ANOTHER PERSON WROTE). BROUGHT IT TO THE DEALER AND HE COULD NOT DUPLICATE IT (OF COURSE). I AM EXPERIENCING IT MORE AND MORE AND WILL TRY ANOTHER DEALER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10429607October 12, 2011AIR BAGS
AIRBAGS FAILED TO DEPLOY IN A VEHICLE CRASH AT 55 MPH WHEN HIT BY LARGE PICKUP TRUCK HAULING EMPTY HORSE TRAILER WHEN DRIVER FELL ASLEEP AT WHEEL. IMPACT CAUSED 2011 MALIBU TO SPIN AT HIGH VELOCITY AND ROLL OVER. NONE OF THE AIRBAGS DEPLOYED. INJURY OF FRONT PASSENGER OCCURRED. THE SDM MODULE READING SHOWED "NO EVENT" OCCURRING AND THAT IS JUST PLAIN UNBELIEVABLE. A COMPLAINT HAS BEEN FILED WITH GM AND DENIED. *KB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10427920September 29, 2011ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS INOPERABLE AND HE WAS UNABLE TO DETERMINE HOW FAST HE WAS TRAVELING OR HOW MANY MILES WERE ON THE VEHICLE. THE DEALER MADE THREE ATTEMPTS TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A RESPONSE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 10,900. THE VIN WAS UNAVAILABLE. WHEN DRIVING ALONG DASH BOARD LIGHTS AND GAUGES GO OFF AND ON DAY AND NIGHT NO SPEED INDICATION EITHER. UPDATED 11/03/2011 *LN *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10421698August 27, 2011TIRES
2011 CHEVROLET MALABU DOES NOT COME EQUIPPED WITH SPARE TIRE; ONLY AN AIR PUMP. THIS IS ABSURD, UNSAFE AND DANGEROUS. IF FLAT TIRE OCCURS IT WILL NOT HOLD AIR, RENDERING AIR PUMP USELESS, AND LEAVING DRIVER STRANDED. DEALER DID NOT TELL ABOUT NO SPARE TIRE WHEN MAKING NEW LEASE 6-30-11. UNDERSTAND ALL 2011 CHEVROLETS DO NOT HAVE SPARE TIRE. IMMEDIATE ACTION NEEDED TO REQUIRE ALL CARS BE EQUIPPED WITH A SPARE TIRE. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10420913August 22, 2011SERVICE BRAKES, HYDRAULIC, POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. THE CONTACT STATED THAT A GROWLING NOISE WOULD BE HEARD COMING FROM THE BRAKES WHENEVER THEY WERE APPLIED AT LOW SPEEDS OF APPROXIMATLEY 5 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BRAKE PADS AND ROTORS WERE REPAIRED. APPROXIMATELY TWO MONTHS LATER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER TO BE REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD EXPERIENCE DIFFICULTY SHIFTING FROM SECOND TO THIRD GEAR. AS A RESULT, THERE WOULD BE AN INCREASE IN ENGINE RPMS, BUT THE VEHICLE WOULD HESITATE BEFORE ACCELERATING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1,800 AND THE CURRENT MILEAGE WAS 5,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10418091August 8, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
2011 CHEVY MALIBU 2LT - TRANSMISSION SLIPPING BETWEEN 1ST AND 2ND GEARS, ALSO 2ND TO 3RD. TAKES A DANGEROUSLY LONG TIME FOR IT TO KICK IN TO THE CORRECT GEAR AND I HAVE HAD SOME CLOSE CALLS PULLING INTO TRAFFIC. ALSO, THIS SIX SPEED TRANSMISSION IS DEFECTIVE WHEN TRYING TO PASS ANOTHER VEHICLE AS ONCE YOU ARE IN 6TH GEAR, IT WILL NOT DROP TO 5TH IN ORDER TO PASS. THE RPMS RACE UP AND NOTHING HAPPENS. ALL OF THIS AND GM SAYS THAT THE VEHICLE IS OPERATING AS NORMAL AND THERE IS NO PROBLEM. OBVIOUSLY THERE IS. THIS IS A DEFECT AND NEEDS TO BE REPLACED. MULTIPLE DISCUSSION FORUMS ONLINE DESCRIBE THE SAME PROBLEM WITH THIS MODEL YEAR AND ALSO 2010 1LT AND 2TL 4CYL AND 6CYL. SOMETHING NEEDS TO BE DONE AND GM IS NOT DOING IT. HELP!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10413498July 19, 2011ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING AND WHEN I WENT OVER A SMALL HILL THE CAR SEEMED TO LOSE POWER. THE SERVICE /ESC MESSAGE CAME ON. I WAS BARELY ABLE TO GET TO THE SIDE OF THE ROAD THE CAR WAS RUNNING BUT WOULD NOT MOVE AT ALL. IT HAD NO POWER WHATSOEVER. WHEN I CALLED ONSTAR THEY SAID TO SHUT IT OFF FOR A MINUTE AND TURN IT BACK ON TO SEE IF THE CODE WOULD CLEAR. IT DIDN'T SO I CALLED A TOW TRUCK TO TOW IT TO BANKS CHEVROLET (NH). AFTER SITTING IN THE CAR FOR ABOUT AN HOUR WITH THE ENGINE RUNNING (IT WAS FEBRUARY AND VERY COLD OUT) THE TOW OPERATOR ARRIVED. I SHUT THE CAR OFF FOR ABOUT 3 MINUTES, HE THEN STARTED IT AND LOW AND BEHOLD THE MESSAGE WAS GONE THE CAR HAD POWER AND HE PROCEEDED TO DRIVE IT ON THE TOW TRUCK. THE GARAGE HAD THE CAR FOR SEVERAL DAYS TRYING TO RECREATE THE PROBLEM. THEY COULD NOT. THEY SAID A SERVICE BULLETIN DID GO OUT ABOUT THIS PROBLEM. I WILL ADMIT IT DOES MAKE ME NERVOUS THE CAR WAS 1 MONTH IN MY POSSESSION WHEN THIS HAPPENED NOT EVEN 1500 MILES ON IT. I NOW HAVE 7500 MILES AND NO PROBLEMS SINCE THEN. IT COULD HAVE BEEN CATASTROPHIC IF I HAD BEEN MERGING ONTO THE HIGHWAY AND LOST POWER AT A HIGH SPEED-THANK-GOD THAT DIDN'T HAPPEN!!! BUT REALLY NO RESOLUTION THEY COULDN'T FIND OUT WHAT CAUSED IT THEY DID HOWEVER GIVE ME SOME SONG AND DANCE ABOUT THINGS LOOSENING UP FROM GOING OVER BUMPY ROADS. WELL I LIVE IN THE NORTHEAST SO THAT IS PRETTY UNAVOIDABLE. *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10413254July 18, 2011ELECTRICAL SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2011 MALIBU, I CHANGED MY TIRES OUT ON MY CAR AND TIRE PRESSURE LOW LIGHT CAME ON, THEN 3 DAYS LATER SERVICE ESC LIGHT CAME ON, AN I INSTANTLY FELT LIKE I WAS IN A WRONG GEAR, POWER AND SPEED REDUCED, THANKFULLY I WASN'T IN HEAVY TRAFFIC, I'M UNDER THE 5 YEAR WARRANTY CAN I GET SERVICE, AND IS IT DANGEROUS FOR ME TO DRIVE. *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10409448June 21, 2011ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
FROM MY WIFE: AFTER TWO PRIOR TRIPS IN THE SAME DAY (36 MILES AND 16 MILES ROUND TRIP RESPECTIVELY), MY 3RD OCCASION TO START THE CAR WAS MET WITH A GLARING WARNING MESSAGE ON THE DIGITAL DISPLAY THAT SAID "ENGINE POWER REDUCED". IT WAS FOLLOWED BY "SERVICE ESC/TRACTION CONTROL". I WAS PUZZLED BY THIS WHEN AFTER THAT BOTH THE CHECK ENGINE LIGHT AND THE TRACTION CONTROL LIGHT CAME ON AND STAYED ON. I WAS INCREDIBLY THANKFUL TO NOT HAVE TO GET ON THE HIGHWAY, BUT HAD TO GO TO GET TO A PERFORMANCE. THE ENGINE HAD BARELY ANY POWER AND IT WAS AS IF THE TRANSMISSION WAS FROZEN. I HAD TO CREEP ALONG WITH DRIVERS TAILGATING ME BECAUSE I COULDN'T GO ANY FASTER THAN ABOUT 30 MPH. AS SOON AS I REACHED MY DESTINATION (ONLY 4 MILES AWAY), I CONTACTED MY HUSBAND SO HE COULD COME TO GET THE CAR WHEN HE GOT BACK FROM HIS ERRAND. FROM HUSBAND AND PRIMARY DRIVER OF CAR: I ARRIVED TO DROP OFF ANOTHER CAR FOR MY WIFE AND I EXPERIENCED THE SAME PROBLEMS WITH THE SAME SCROLLING MESSAGES AND SLUGGISH RESPONSE. I CALLED ONSTAR AND THEIR DIAGNOSIS SAID TO HAVE THE VEHICLE TOWED BECAUSE THERE WAS A PROBLEM WITH THE THROTTLE. WHEN I CALLED TO ARRANGE A TOW BACK TO CHEVY, I WAS TOLD THAT IT'S A BUILT IN SAFETY FEATURE OF THE CAR SO THAT DRIVERS CAN'T INADVERTENTLY DO MORE DAMAGE TO THE VEHICLE. TODAY THE BROOKDALE CHEVROLET (MN) DEALER SAID THEY COULDN'T REPLICATE THE PROBLEM AND THAT I COULD EITHER PICK THE CAR UP, OR THEY WOULD KEEP IT ONE MORE DAY TO SEE IF THEY COULD "REPLICATE" THE PROBLEM TO IDENTIFY AND FIX THE ISSUE. I TOLD THEM I COULD NOT KEEP A CAR THAT WAS UNSAFE TO DRIVE. IF MY WIFE OR I HAD BEEN DRIVING IN THIS VEHICLE AT HIGH SPEEDS WHEN THE ENGINE POWER WAS REDUCED, IT COULD HAVE HAD THE POTENTIAL TO CAUSE AN ACCIDENT. PLEASE INVESTIGATE THIS PROBLEM FURTHER. I'VE SEEN OTHER COMPLAINTS ONLINE REGARDING THE SAME ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10407198June 16, 2011SEATS
THIS IS A GENERAL COMPLAINT: MODERN VEHICLES ALL SEEM TO HAVE EXTREMELY UNCOMFORTABLE HEADRESTS. I CANNOT GET COMFORTABLE IN MOST NEW CARS! THE HEADRESTS PUSH TOO FAR FORWARD. I AM 6'1" AND PREFER AN UPRIGHT SEATING POSITION. I AM BEGINNING TO DESPAIR ABOUT FINDING A COMFORTABLE CAR FOR LONG DRIVES AND IT IS VERY DISCOURAGING. YOU ARE PROBABLY GOING TO TELL ME ITS ALL IN THE NAME OF SAFETY (WHIPLASH) BUT WHAT'S THE POINT IF YOU CAN'T STAND BEING IN THE CAR MORE THAN 20 MINUTES? HEADRESTS NEED TO BE ADJUSTABLE ANGLE LIKE MY 07 VW GTI (WHICH HAS ABSOLUTELY PERFECT SEATING). IF ALL I CAN BUY NOW IS THESE STUPID FORWARD TILTING HEADRESTS I AM GOING TO PUT THE DARN THING IN A VISE AND BEND IT BACKWARDS! THAT'S NOT GOING TO HELP SAFETY, BUT AT LEAST I'LL BE ABLE TO WALK UPRIGHT WHEN I GET OUT FROM A 5 HOUR DRIVE. MY LATEST ENCOUNTER WITH THESE STUPID HEADRESTS WAS IN A RENTED CHEVY MALIBU. BUT I'VE ALSO FOUND THE SAME PROBLEM IN RECENT FORDS (MUSTANG ABSOLUTELY AWFUL), AND FOR THAT MATTER IN PRACTICALLY EVERYTHING MANUFACTURED SINCE 2008. PLEASE HELP RESTORE SOME COMMON SENSE TO THE INDUSTRY OR ELSE I'LL BE WALKING TO WORK OR I'LL JUST RIP THE STUPID THINGS OUT OF THE SEAT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10390153March 14, 2011VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. THE CONTACT STATED THAT HE NOTICED A BLIND SPOT WHEN LOOKING OUT THE PASSENGER REAR VIEW MIRROR. THE CONTACT STATED THAT HE WAS ALMOST INVOLVED IN A CRASH DUE TO THE ABNORMAL BLIND SPOT. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500. UPDATED 04/15/11*LJ THE CONSUMER STATED THE SIDE VIEW MIRROR IS BLOCKED BY 26 INCHES BY THE POST MIRROR. UPDATED 09/16/11
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10386739March 7, 2011VISIBILITY
TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. THE CONTACT STATED THAT THE WINDSHIELD WIPER BLADES DID NOT FULLY CLEAR THE WINDOW IN COLD WEATHER. THE CONTACT TOOK THE VEHICLE TO TWO SEPARATE DEALERS. THE FIRST DEALER STATED THAT THE WIPERS WERE OPERATING AS DESIGNED WHILE THE SECOND DEALER STATED THAT THE RUBBER USED FOR THE WIPERS SEEMED TO CONTRACT AWAY FROM THE WINDSHIELD IN COLD WEATHER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25 AND THE CURRENT MILEAGE WAS 4,900.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10384202February 23, 2011SEAT BELTS
BOTH FRONT DRIVER'S AND PASSENGER'S SEAT BELTS ON RENTAL CAR ARE INSTALLED ON VEHICLE BACKWARDS. BELT NEEDS TO BE TWISTED TO GET IT TO WORK. TWISTING IT DECREASES SURFACE AREA WHERE IT CONTACTS THE PERSON'S BODY (FROM THE FULL 2" WIDTH OF THE STRAP TO NOW A REDUCED WIDTH). THIS CAUSES IT TO "DIG IN" TO PERSON WHERE AS IF WERE INSTALLED CORRECTLY, THE FULL 2 INCH WIDTH OF THE SEAT BELT WOULD CONTACT THE PERSON'S BODY AND NOT "DIG IN" TO THE BODY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10382326February 10, 2011POWER TRAIN, ENGINE AND ENGINE COOLING
I WAS ACCELERATING FROM THE ENTRY LANE OF A MOSTLY EMPTY (THANKFULLY) RURALHIGHWAY WHEN SUDDENLY A WARNING MESSAGE "SERVICE TRACTION" ENGINE POWER REDUCED" SERVICE ESC APPEARED ON THE DASH MONITOR.. I LOST POWER AND COULD NOT GET ABOVE 45 MPH. THE TRANSMISSION APPEARED TO BE LOCKED INTO A GEAR LEVEL. I CONTACTED CHEY AND THEY TOLD ME IT IS A SAFETY FEATURE. HERE'S THE PROBLEM, IF I HAD BEEN DOING A HIGH SPEED MERGE ON A MAJOR HIGHWAY THE POWER LOSS COULD HAVE CAUSED AN ACCIDENT NOT TO MENTION GETTING ME KILLED. I THINK THE FEATURE IS ENGINEERED INTO THE SOFTWARE THAT CONTROLS THE ENGINE/TRANSMISSION. A DETECTED FAULT TRIGGERS THE ACTION. INCIDENTALLY, THERE WAS NO PRIOR NOTICE, WARNING LIGHTS,ETC. THAT WOULD HAVE INDICATED A PROBLEM. THE LACK OF NOTICE EXACERBATES THE DANGER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10378714January 26, 2011ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
I PURCHASED A 2011 MALIBU FROM CHAMPION CHEVROLET IN AUSTIN, TX IN NOVEMBER 2010. THE CAR WAS DELIVERED TO ME WITH A KNOWN DEFECTIVE EBCM (ELECTRONIC BRAKE CONTROL MODULE). THEY HAD THE PART ON ORDER AND DIDN'T TELL ME. I FOUND OUT A COUPLE OF DAYS LATER WHEN I HAD A TRACTION CONTROL FAILURE INDICATION AND WAS INFORMED THAT IT WOULD CONTINUE TO FAIL UNTIL THE MODULE WAS REPLACED. THE MODULE WAS REPLACED AND STILL HAD A TRACTION CONTROL/ABS FAILURE. LATER I HAD TO HAVE THE CAR TOWED TO THE DEALER. THE CONNECTOR ON THE EBCM HAD A PUSHED PIN FROM THE MODULE REPLACEMENT. THE CAR WAS KEPT THERE A WEEK LOOKING FOR THE TRACTION CONTROL/ABS FAILURE AND A HYDRAULIC PRESSURE CONTROL MODULE WAS REPLACED. THIS LEFT THE BRAKES FEELING SOFT/MUSHY..MORE TRAVEL. TRIED TO GET A REPLACEMENT VEHICLE BUT DEALER WOULDN'T HELP ME UNLESS I WAS WILLING TO TAKE A $6000 LOST ON THE MONTH OLD MALIBU. COMPLAINED TO GM BUT ALL THEY SAID WAS THAT THE DEALER FIXED THE CAR. OFFERED SOME OIL CHANGES. IN JANUARY DECIDED TO GO AHEAD AND TAKE HIT ON THIS MALIBU AND BECAUSE OF CURRENT INCENTIVES TRADED IT FOR ANOTHER MALIBU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10360725October 15, 2010ENGINE AND ENGINE COOLING
THE PROBLEM I AM EXPERIENCING WITH MY 2011 CHEVROLET MALIBU LTZ IS A METALLIC RATTLE COMING FROM THE REAR END OF THE VEHICLE WHEN DRIVING OVER UNEVEN ROADS. I PURCHASED THE VEHICLE NEW ON AUGUST 24, 2010. THE VERY NEXT DAY AFTER PURCHASING THE VEHICLE I BEGAN HAVING TROUBLE WITH THE METALLIC RATTLE. I TOOK MY VEHICLE BACK TO THE DEALER FOR REPAIRS ON AUGUST 30, AUGUST 31, SEPTEMBER 17, SEPTEMBER 30 (2 DAYS) AND OCTOBER 7, 2010 BUT, TO DATE, THE DEALERSHIP HAS BEEN UNABLE TO CORRECT THE PROBLEM. AT THIS POINT IN TIME THE SERVICE ADVISOR TOLD ME ? I HAVE NO FURTHER ACTION PLAN? AND THE MECHANIC THAT WORKED ON MY VEHICLE TOLD ME ? THE NOISE MAY BE THE NEW NORMAL FOR CHEVROLET?. THIS SAME NONCONFORMIST SUBSTANTIALLY IMPAIRS THE USE, VALUE AND SAFETY OF MY NEW VEHICLE. I HAVE ASKED THAT THE VEHICLE BE REPLACED PURSUANT TO THE LEMON LAW OF OHIO. I CONTACTED THE CHEVROLET CUSTOMER ASSISTANCE CENTER AND WAS TOLD THAT THE VEHICLE WAS REPAIRED BY THE DEALERSHIP, WHICH THE DEALERSHIP STATED WAS UNTRUE AND WAS NEVER COMMUNICATED TO THEM. BOTH THE SERVICE ADVISOR AND MECHANIC AT THE DEALERSHIP HAVE HEARD THE METALLIC RATTLE AND SAID IT IS UP TO CHEVROLET MOTORS DIVISION TO OFFER OTHER POSSIBLE SOLUTIONS. I THINK I HAVE BEEN PATIENT LONG ENOUGH AND SINCE THE SOURCE OF THE NOISE HAS NOT BEEN DETERMINED THE VEHICLE SHOULD BE REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0