Chevrolet Malibu Complaints (2017)

727 consumer complaints on file.

#11217361June 2, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
INTERMITTENT ISSUE WHILE DRIVING AT HIGHWAY SPEEDS (70MPH) CAR WILL POP UP SERVICE STABILITRAK ERROR MESSAGE ON FRONT DISPLAY, THE TRACTION CONTROL LIGHT WILL ILLUMINATE, WHILE CEL BEGINS FLASHING. AT THIS TIME, CAR WILL LOSE POWER AND SPEED WILL BEGIN TO FALL. CONTINUING TO DEPRESS ACCELERATOR IN AN ATTEMPT TO MAINTAIN SPEED WILL CAUSE CAR TO SHUDDER. ENTIRE INCIDENT LASTS ONLY 1-2 MINUTES, BEFORE DRIVABILITY RETURNS. IN-THE-MOMENT ONSTAR DIAGNOSTICS SHOW NO ISSUES. PURCHASED CAR BRAND NEW; ONLY BEEN SERVICED AT THE ORIGINAL DEALERSHIP, ONLY USE SHELL V-POWER GASOLINE. 1ST INCIDENT- DEALER SAID WET ROADS/RAIN TO BLAME; DID NOT RUN DIAGNOSTICS, DID NOT ATTEMPT TO SERVICE 2ND INCIDENT- DEALER NOTED CYLINDER 3 MISFIRE, SWAPPED COIL PACK AND SPARK PLUGS ON CYLINDERS 1 AND 3, CHANGED OIL. 3RD INCIDENT- ON MY WAY HOME FROM DEALERSHIP FOLLOWING ABOVE SERVICE, DEALER NOTED CYLINDER 3 MISFIRE, OPENED A CASE WITH GM, AND PERFORMED DECARBON SERVICE TO ENGINE, SAID CARBON BUILD-UP TO BLAME. 4TH INCIDENT- DEALER NOTED GENERAL ENGINE MISFIRE CODE, ALONG WITH SEVERAL COMMUNICATIONS ERRORS CODES; REPLACED ECM AND REPROGRAMMED CAR. DEALERSHIP TOLD ME USING NON-TOP TIER GAS IS TO BLAME. CAR HAS TOTAL OF 27K MILES ON IT- ISSUE BEGAN TO OCCUR AROUND 15K MILES. I HAVE DASHCAM VIDEO AND ALL SERVICE RECORDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217084May 31, 2019
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY DECELERATE TO 10 MPH OR LESS. ALSO, THE VEHICLE FAILED TO BRAKE AND ALMOST CAUSED SEVERAL CRASHES. VANDEVERE CHEVROLET (1490 VERNON ODOM BLVD, AKRON, OH 44320) REPLACED THE ACCELERATOR PEDAL TWICE IN SIX MONTHS AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU. THE MANUFACTURER GAVE THE CONTACT A CASE NUMBER AFTER LEARNING THAT SHE CONTACTED THE BETTER BUSINESS BUREAU. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210625May 29, 2019
STRUCTURE:BODY
MY VEHICLE LEAKS WATER AT THE TOP OF THE BACK WINDSHIELD. THE WATER RUNS DOWN THE METAL BODY INTO THE SPARE TIRE WELL IN THE TRUNK. WHEN I DISCOVERED IT, THERE WAS 10 INCHES OF WATER IN THE SPARE TIRE WELL. THE BODY WALL IS RUSTING AT THE TOP, WEAKENING THE BODY WALL AND JEOPARDIZING THE INTEGRITY AND SAFETY OF THE VEHICLE. THERE ARE WIDESPREAD COMPLAINTS ON THE INTERNET ABOUT THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210004May 26, 2019
UNKNOWN OR OTHER
I WAS DRIVING ON FREEWAY AT 70MPH AND SUDDENLY I LOST POWER AND MESSAGE SHOWED UP ENGINE POWER REDUCED AND THE CHECK ENGINE LIGHT AND THE TRACTION CONTROL LIGHT. I ALMOST CRASHED. AFTER DOING SOME RESEARCH ONLINE I FOUND OUT THAT ALOT OF OTHER PEOPLE HAD THE SAME EXACT ISSUE AND THERE IS A HUGE FORUM ABOUT IT. HOW COME CHEVROLET DIDN'T ISSUE A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209985May 25, 2019
ENGINE
I PURCHASED A 2017 CHEVROLET MALIBU ABOUT A YEAR AGO. I HAD A CHECK ENGINE LIGHT COME ON AT ABOUT 25K MILES WHILE DRIVING ON THE HIGHWAY. THE WARNING ON MY DASH SAID "ENGINE POWER REDUCED". I WAS ON A 90 MILE TRIP AND CONTINUED ON, AS I HAD NOTHING I COULD DO THEN AND THERE. I ARRIVED AND TURNED THE CAR OFF, FULLY EXPECTING ISSUES THE NEXT DAY WHEN I LEFT, THE CHECK ENGINE LIGHT WAS OFF. I ASSUMED IT WAS JUST A COMPUTER GLITCH OR ISSUE, UNTIL NOW AT ABOUT 35K MILES, ON THE SAME TRIP, THE CHECK ENGINE LIGHT CAME ON WITH THE SAME "ENGINE POWER REDUCED" WARNING CAME ON. I HAVE READ MANY COMPLAINTS ONLINE WITH THIS SAME EXACT ISSUE, AND IT NEVER SEEMS TO BE RESOLVED. BOTH TIMES I HAD BEEN ON THE HIGHWAY FOR ABOUT 15-20 MILES AND COMPLETED THE TRIPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209577May 23, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
CAR WILL ADVISE TO "SHIFT TO PARK" WHEN VEHICLE IS ALREADY IN PARK. VEHICLE WILL NOT SHUT OFF. SHIFTER ASSEMBLY ISSUES AND NEEDS TO BE REPLACED. THOUSANDS OF CUSTOMERS HAVE BEEN AFFECTED ACCORDING TO CHEVROLET FORUMS AND YOUTUBE VIDEOS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207935May 15, 2019
POWER TRAIN
SHIFT TO PARK WARNING APPEARS ON DASHBOARD AFTER VEHICLE HAS BEEN PLACED IN PARK AND POWER BUTTON IS PUSHED. THE SHIFT TO PARK MESSAGE PREVENTS THE VEHICLE FROM SHUTTING OFF. VEHICLE ONLY HAD 37,324 MILES THE FIRST TIME IT OCCURRED. I PUSHED SHIFTER FORWARD AND VEHICLE SHUT OFF. THE ISSUE HAPPENED ONCE MORE ON THE SAME DAY THEN STOPPED FOR ABOUT TWO WEEKS BEFORE IT DID IT AGAIN AND TOOK MORE THAN JUST PUSHING ON SHIFTER TO ALLOW VEHICLE TO SHUT OFF. I TOOK THE VEHICLE TO A CHEVY DEALER WHICH WAS OUT OF THE BUMPER TO BUMPER WARRANTY TO BE TOLD THIS IS A PROBLEM THEY HAVE SEEN BEFORE. I PAID FOR THE WORK TO BE COMPLETED BUT ALSO CONDUCTED RESEARCH AND FOUND ON A CHEVY FORUM THIS IS A KNOWN ISSUE. IF THAT IS THE CASE THE SAFETY FEATURE OF NOT ALLOWING YOU TO SHUT OFF YOUR VEHICLE IF NOT IN PARK IS DRASTICALLY COMPROMISED WHEN THESE CONTROLS BECOME FAULTY. SINCE CHEVY IS AWARE OF THE ISSUE WITH THEIR SHIFTER CONTROL SWITCHES THEY SHOULD BE HELD ACCOUNTABLE TO REPLACE THEM WITH A SHIFTER THAT IS NOT KNOWN TO HAVE ISSUES AS THIS COULD BECOME A SAFETY ISSUE FOR INDIVIDUALS WHO DO NOT HAVE THE $700 TO FIX THE PROBLEM. I HAVE ATTACHED A COPY OF A SERVICE BULLETIN PULLED FROM THIS WEBSITE AND SNIPPET OF SERVICE REQUEST AND CONFIRMATION OF ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203435April 24, 2019
ENGINE
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. DURING COLD WEATHER, THE CHARGE AIR COOLER BECAME FROZEN. THE VEHICLE WAS TAKEN TO PUCKLICH CHEVROLET (3701 STATE ST, BISMARK, ND 58503) ON SEVERAL OCCASIONS WHERE THEY REPLACED THE CHARGE AIR COOLER, AND HEATED AND DRAINED THE REPLACEMENT AIR COOLER TWICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,796.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202556April 19, 2019
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I BOUGHT A 2017 CHEVY MALIBU IN JUNE OR JULY OF 17. NOT EVEN A YEAR LATER ON 11-10-17, MY CHECK ENGINE LIGHT CAME ON AND I HAD AN OXYGEN SENSOR SHORTING. THEY FIXED THAT. THEN ON 2-2-18 I WAS DRIVING 40MPH AND LUCKY I WASN'T ON THE FREEWAY BECAUSE MY CAR INSTANTLY SLOWED DOWN AND WOULD NOT ALLOW BE TO GO OVER 15 MPH. THEY SAID IT WAS SOMETHING WRONG WITH THE ACCELERATOR PEDAL. HOWEVER, ONSTAR SENT ME MESSAGE STATING MY ENGINE AND TRANSMISSION NEEDS TO BE CHECKED. SO THEY ENDED UP REPLACING THE PEDAL AND "FIXING" THE PROBLEM. I GOT MY CAR BACK ON 2-5-18. IN THE SAME MONTH ON 2- 9-1818, I WENT TO GO PICKUP MY DAD WHO IS AN EXPERIENCE SEMI-TRUCK DRIVER AND HE WAS 2 HOURS AWAY. ON THE WAY THERE MY CAR KEPT FISHTAILING AND I THOUGHT MAYBE I AM JUST OVER EXAGGERATING AND MAYBE IT JUST ME. BUT, WHEN I GOT TO MY DADS DESTINATION I ASKED HIM TO DRIVE BACK AND HE DID. HE ASKED ME WHAT WRONG WITH YOUR CAR? IT FEELS LIKE ONE SIDE OF THE CAR IS PULLING FASTER THAN THE OTHER. HE THEN SAID WE NEED TO TAKE THIS TO GET SERVICED IMMEDIATELY BECAUSE THIS IS AN ACCIDENT WAITING TO HAPPEN. HOWEVER, THIS WAS THE WEEKEND SO I HAD TO WAIT UNTIL MONDAY. 2-12-18 I BROUGHT IT IN TO BE SERVICED HOWEVER MY CAR WAS BACK TO ACTING NORMAL. ON 2- 22-18 . MY CAR KEPT CALLING ONSTAR EMERGENCY AND KEPT EXPLAINING TO THEM IT WAS MY CAR. THEY TOLD ME TO PULL OVER, TURN MY CAR OFF AND THEY WOULD TRY TO SEND TO SIGNAL TO MY CAR. THE LADY SAID SHE DID COULD NOT GET ANY SIGNAL FROM MY CAR AND I SHOULD TAKE IT TO BE SERVICED IMMEDIATELY. THE ONSTAR VOICE KEPT RUNNING I COULD NOT TURN IT OFF OR DOWN. ONCE AGAIN THIS WAS A WEEKEND. I HAD TO WAIT UNTIL MONDAY. THEY FIXED THAT PROBLEM. NOW AGAIN ON THE APRIL 1, 2019 I TOOK IT TO BE SERVICED AGAIN DUE TO MY CAR NOT ALLOWING ME TO GO OVER 20MPH. MY CAR IS UNSAFE I WAS ON THE FREEWAY WHEN IT SLOWED DOWN LUCKY I WAS IN THE FIRST LINE AND WAS ABOUT TO GET OFF SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196641April 16, 2019
ENGINE
I WAS DRIVING ON AN EXPRESSWAY WHEN THE CHECK ENGINE LIGHT CAME ON AND THE FOLLOWING MESSAGE: "REDUCED ENGINE POWER." THE ENGINE POWER WAS CUT TO APPROXIMATELY 30 MPH WHICH WAS EXTREMELY DANGEROUS ON AN EXPRESSWAY AND I DID NOT KNOW WHAT WAS HAPPENING. I WAS BARELY ABLE TO EXIT THE HIGHWAY WITHOUT INCIDENT AND TOOK THE VEHICLE TO A CHEVY DEALERSHIP. I WAS TOLD TO CUT THE ENGINE AND OPEN/CLOSE THE DRIVER'S SIDE DOOR BEFORE RESTARTING THE VEHICLE. THIS ALLOWED THE VEHICLE TO REGAIN ENGINE POWER BUT THE CHECK ENGINE LIGHT REMAINED ON. ACCORDING TO THIS DEALERSHIP AND THE DEALERSHIP THAT ULTIMATELY FIXED THE CAR, THIS IS A COMMON PROBLEM WITH THE CHEVY MALIBU THAT NEEDS TO BE RECALLED. A BRIEF INTERNET SEARCH CONFIRMS THIS IS AN ONGOING PROBLEM WITH THE MALIBU THAT GM HAS YET TO APPROPRIATELY FIX. ALTHOUGH MY VEHICLE WAS FIXED, IT IS A TEMPORARY SOLUTION AT BEST. FURTHERMORE, OTHER DRIVERS HAVE REPORTED SCARY INCIDENTS WHEN THEY WERE DRIVING ON AN EXPRESSWAY AND SUDDENLY LOST ENGINE POWER. THIS IS UNACCEPTABLE AND COULD LEAD TO SERIOUS INJURY. MY VEHICLE HAS 25,865 MILES AND I DO NOT WISH TO KEEP PAYING TO FIX THIS PROBLEM ONCE MY VEHICLE IS OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196735April 16, 2019
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT THE VEHICLE DECELERATED WITHOUT WARNING. ON MOST OCCASIONS, THE SPEED WOULD REMAIN CONSISTENT. OTHER TIMES, THE SPEED WOULD DECREASE DURING THE FAILURE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO CHUCK HUTTON CHEVROLET (2471 MT MORIAH RD, MEMPHIS, TN 38115, (901) 318-3703) WHERE IT WAS DIAGNOSED THAT A NEW ACCELERATOR FUSE PEDAL NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED ELEVEN TIMES OVER THREE YEARS FOR THE SAME FAILURE, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 68,973.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196019April 13, 2019
ENGINE
ENGINE POWER IS REDUCED, I WAS ON THE INTERSTATE TRAVELING 65 MPH AND THE ENGINE POWER IS REDUCED ERROR APPEARED ON MY DASH AND THE CAR LOST ENGINE POWER AND ALMOST GOT INTO A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195541April 11, 2019
ELECTRICAL SYSTEM, ENGINE
2017 MALIBU LOST POWER WHILE ON THE FREEWAY ON 4/10/2019! DROPPED FROM 65 DOWN TO 45 WHILE IN THE 3RD LANE. THIS HAS TO DO WITH SOME ELECTRICAL CONNECTION AROUND THE DRIVE PEDAL! THERE ARE MANY COMPLAINTS OF PPL LOSING POWER WHILE ON THE FREEWAY. JUST GOOGLE IT! THIS IS A KNOWN ISSUE THAT IS GOING TO GET SOMEONE KILLED! AS A FORMER QE IN THE AUTO INDUSTRY, THIS WOULD HAVE ALREADY RESULTED IN RECALL EFFORTS BECAUSE OF THE SAFETY RISK! SO NHTSA, I HOPE YOU TAKE THIS COMPLAINT VERY SERIOUSLY AND NOT WAIT FOR SOMEONE TO DIE OR GET SERIOUSLY HURT! SUCH AS THE TAKATA AIRBAG, FIRESTONE TIRES WHICH ALMOST KILLED A FAMILY MEMBER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194510April 7, 2019
WHEELS
THREE OF THE WHEELS ARE WORN OUT DOWN THE MIDDLE ONLY. THIS IS THE SECOND TIME THIS TYPE OF PROBLEM HAS OCCURRED. I WAS TOLD THE ALIGNMENT WASN'T THE CAUSE AND THE CHEVROLET MECHANICS FAILED TO GIVE ME AN EXPLANATION FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193643April 3, 2019
ENGINE
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND STALLED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED AND "ENGINE POWER REDUCED" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TWICE TO BURKINS CHEVROLET (273 E MACCLENNY AVE, MACCLENNY, FL 32063, (866) 551-5325) WHERE IT WAS DIAGNOSED THAT THE THROTTLE CABLE NEEDED TO BE BLOWN OUT AND THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 75,656.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192868April 1, 2019
SERVICE BRAKES, ENGINE, VISIBILITY/WIPER
THIS VEHICLE HAS STARTED UP AND STOP ON IT'S ON WHILE DRIVING SITTING AT A RED LIGHT ALSO THE PEDAL IS GETTING AIR THROUGH IT AND THE REDUCE ENGINE LIGHT CONTINUES TO COME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193118April 1, 2019
ENGINE
WHEN THE CAR COMES TO A STOP I CAN HEAR RUSHING WATER IN THE DASHBOARD. I HAVE HAD THIS CHECKED BY THE DEALER SHOP. THEY FOUND NOTHING. THE PROBLEM IS STILL THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192415March 29, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE DRIVING 50 MPH, THE VEHICLE DECELERATED TO 10 MPH, LOST POWER, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DANIELS LONG CHEVROLET (70 AUTOMOTIVE DR, COLORADO SPRINGS, CO 80905, (719) 387-1072) WHERE IT WAS DIAGNOSED THAT THE THROTTLE PEDAL MALFUNCTIONED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 95124179466. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 33,236.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191776March 27, 2019
ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING VEHICLE ON HIGHWAY AT A SPEED OF 80 MPH, THIS MESSAGE APPEARED WHICH SAID ENGINE POWER REDUCED SPEED. I HAD TO FIND MY WAY TO THE RIGHT SIDE OF THE HIGHWAY, WHILE OTHER VEHICLES ARE TRAVELING AT A 75+ MPH, AND MY VEHICLE SPEED HAS REDUCED DOWN TO 30 MPH IN A MATTER OF SECONDS . I PULLED OVER TO THE EMERGENCY LANE ON THE EXPRESSWAY AND SHUT DOWN MY VEHICLE. AFTER 15 MIN, I STARTED MY VEHICLE AND THE CHECK ENGINE LIGHT WAS ON, BUT I WAS ABLE TO DRIVE AT A NORMAL SPEED AGAIN. THIS IS A HAZARDOUS ISSUE AND NEED ATTENTION IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191693March 26, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WELL COMING TO A STOP AT A RED LIGHT THE VEHICLE SHUTS OFF WITH NO POWER. THIS HAPPENED TO ME MULTIPLE TIME WITH THE CAR HAVING NO POWER THAT I CAN'T EVEN PUT MY EMERGENCY LIGHTS ON. PRIOR TO THIS MY VEHICLE NOTED "SERVICE STABILITY" ON DASH BOARD AND THAT WENT AWAY. AFTER THAT ISSUE POPPED UP ANOTHER ISSUE OCCURRED. MY DASHBOARD NOTED "SHIFT TO PARK" WHEN MY GEAR WAS IN PARK. MY DEALERSHIP REPLACED IT IN WHICH THAT'S WHEN THE CAR STARTED TO SHUT OFF MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Malibu