Chevrolet Malibu Complaints (2018)

711 consumer complaints on file.

#11428532August 10, 2021
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
I have a 2018 Chevrolet Malibu . Lately after I park my car it’s comes up on my screen to Shift to Park. But the problem is that my vehicle is already in park mode. What I’m trying to find out if there have been any other complaints or concern regarding this issue. I’m 83 years old and I drive my vehicle minimally. It’s only has 9100 in mileage and I’ve taken it to my dealership in Parkville, Md 21234(Jerry’s Chevrolet)since my purchase date in March of 2018. I’ve done every service requested by schedule. I need to know if I take this in is this covered issue under my power train warranty since this controls my car movement. It’s very disturbing to me that it would not be, again I’m a senior citizen on a fixed income and every penny count these days. I look forward to hearing from someone please. My vehicles as in park
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428197August 7, 2021
ENGINE
Low engine pressure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424740July 14, 2021
ENGINE, SERVICE BRAKES
The contact owns a 2018 Chevrolet Malibu. The contact stated that the vehicle failed to start up. Additionally, the brake pedal was applied but was hard to depress. The engine power reduced message was displayed. The check engine warning light was illuminated. The vehicle was towed to the local dealer where NHTSA Campaign Number: 19V642000 (Electrical System, Fuel System, Gasoline, engine) was completed. The vehicle was repaired however, the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424788July 14, 2021
ENGINE
The contact's mother owns a 2018 Chevrolet Malibu. The contact stated while the vehicle was stationary at a traffic light while depressing the accelerator pedal to move forward, the vehicle began to hesitate. The contact stated no warning light was illuminated. The contact was able to drive to her destination. The contact stated a month later after she had an oil change performed on the vehicle, she saw smoke exiting from the rear vehicle. The contact took the vehicle to a local dealer however, the mechanic was unable to duplicate the failure. The contact stated she continued to experience the failure. The vehicle was towed to another local dealer Bomnin Chevrolet Dadeland (8455 S Dixie Hwy, Miami, FL 33143:(305) 669-2709) however, the mechanic was unable to duplicate the failure. The contact stated she continued to experience the failure. The contact towed the vehicle to a third local dealer Bomnin Chevrolet West Kendall (11701 SW 152nd St, Miami, FL 33177:(305) 964-3099) and the mechanic was unable to duplicate the failure. The contact towed the vehicle to a fourth local dealer Ed Morse Sawgrass Chevrolet Service Center (14401 W Sunrise Blvd, Sunrise, FL 33323:(888) 366-8808) and the mechanic was also unable to duplicate the failure. The contact stated after the vehicle was serviced at Ed Morse Sawgrass Chevrolet Service Center, she began to experience failure with the gear shifter, the auto start, the steering gear, the suspension, and the brakes. The contact stated that the vehicle was taken back to Ed Morse Sawgrass Chevrolet Service Center and had the gear shifter, the auto start, the steering gear, the suspension, and brakes replaced. The contact stated she continued to experience the failure and the vehicle was not operable. The manufacturer had been informed of the failure. The contact stated she continued to experience the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11424798July 14, 2021
ENGINE
The contact owns a 2018 Chevrolet Malibu. The contact stated while driving at an undisclosed speed and making a turn the vehicle stalled with the check engine warning light was illuminated. Additionally, while driving approximately 80 mph, the vehicle stalled. Another time while driving approximately 50 mph the vehicle stalled. The vehicle was slow to start and several attempts were made before the vehicle started. The contact stated while stopped, the vehicle was slow to accelerate. The vehicle was taken to the local dealer to be diagnosed. The accelerator pedal and system update were performed. The vehicle was repaired however, the failure recurred. The manufacturer was notified. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424802July 14, 2021
ELECTRICAL SYSTEM, POWER TRAIN
The car is in park but a message shows, on the instrument panel, "shift to park". The car cannot be locked and the warning message stays on because the car thinks it's not in park. This is a recurring problem that was corrected by pushing on the shifter but now the message is staying on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424145July 9, 2021
UNKNOWN OR OTHER
Shifter wouldn’t shift to park position, so car wouldn’t turn off. Sometimes took over a half hour of trying to get this to work. Used part 84687729 control and 84733196 harness. Also have had problem with leak in rear area where antenna is attached which caused water to pour into back right rear seat. When replaced the person said the screws were not tightened down fully which caused the leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423779July 7, 2021
ENGINE, FUEL/PROPULSION SYSTEM
I just went and picked up my car after having the recall cone.. Vin#[XXX].The car stalled on me when trying to trying to accelerate I almost got hit because of this...This has happen way to many times. This repair was supposedly done on 07/07/2021. Also this car had the same issue and a recall was done back in 2019. This car is totally not safe. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422076June 24, 2021
POWER TRAIN, SUSPENSION, STEERING
When car restarts after being in Auto stop start mode the steering wheel jerks uncontrollably. The car obviously has a suspension problem. Dealership failed to repair issue properly after several attempts. Also appears dealer made false diagnosis to prevent repairs under bumper to bumper warranty. GM Dealer also refused to repair issue under Power train warranty. Another dealer wanted $555 just to check issue. A couple of weeks ago I suddenly lost control of the vehicle. I was at a red light. Car went into auto stop start mode. When light changed and car restarted, as I proceeded to take off the steering wheel jerked away from my hands, and I lost control of the wheel and car. Luckily it was a single turning lane and no other vehicle was next to me turning. I pulled off side of the road in shock. I drove about half mile and warning light displayed on dash. Warning Message States STEERING ASSIST REDUCED DRIVE WITH CARE" what was a brand new 2018 Chevrolet Malibu purchased in 2019 is now unsafe and inoperable. This steering component issue along with several others were brought to dealerships attention and were not acknowledged and were dismissed. After several other failed attempts this dealership purposely ignored this issue months ago while car was still under bumper to bumper warranty. Dealership also refused to repair this issue under powertrain warranty. 2018 Chevy Malibu has had 5 recalls to my knowledge. This has been spontaneously producing white smoke from underneath the hood on several occasions. I have video and witnesses. This car was sold as a brand new car. This car had recalls at the time of purchase and never disclosed the recall information. Also be advised that I cranked the car today just to keep the battery in tack because car has been sitting since June 10. The car choked, head lights went flickering, car could barely stay on. it appears to be an engine issue. These cars should not be on the road. They are not safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421044June 15, 2021
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Engine lost power on interstate highway. While this did not result in a crash/ rear end collision, the potential for such injury seems high. 1-2 days prior there were some warning lights (check engine light). Called a dealership Tuesday morning and earliest service appointment was in one week but they assured me that the car was drivable in the meantime. On Wednesday afternoon my son was driving on the interstate and there was a new message “engine power reduced”, and a sudden loss of power. Eventually got the car to nearest Chevrolet dealership. Their technician took over a week to figure out what was wrong; eventually they replaced the ECM but still had problems. After a software update to ECM the problem finally appears to be resolved. Please note that similar problem has been reported with other Malibu models, but my Malibu Hybrid was not recalled. Please consider a recall of all GMmodels similar to the Malibu
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420146June 8, 2021
ENGINE
Several times I have had the engine light come on and a warning of Engine Power Reduced. I have had it checked several times and some it was not able to be diagnosed but others the various modules were replaced - but the issue is not fixed. What is it going to take to have this brought to NHTSA attention as well as GM to get this corrected on a recall? I have almost been hit by 18 wheelers on the freeway due to my car dropping from 75 MPH to 30 MPH and there is nothing you can do when you are on a busy freeway in a construction zone but pray. I have read SEVERAL statements and reports of this happening over and over with other owners. I will definitely loan my car to an investigator at NHTSA or Mary Barra, President of GM, and let them see how safe they feel in a situation when this happens, especially when you have grandchildren or your own children in the car. It has been reoccurring since I purchased the car in 2018 with only 4 miles on the odometer so the information gathered below is only a fraction of the information that is needed. Maybe a selection on the "Was there a crash" and "Was there an injury or fatality?" should be "ALMOST, BU THANK GOD, NO"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418867May 28, 2021
ELECTRICAL SYSTEM
whenever i put my car in park, i get a warning message to put my car in park, even though it is already in park. i have to jiggle the shifter for the warning to go away. sometimes i can't even tell if the car is in park or not
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418765May 27, 2021
ENGINE
My car will not start. And it turn off at stop lights and when does the gas saving shut off, it doesn't turn back over. Im pretty sure it's the fuel injectors
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418766May 27, 2021
ENGINE, ELECTRICAL SYSTEM
The car doesn't start when I press the starter button. It clicks, turns off, and then factory resets all the dash electronics. It's been doing it ever since I got the car and even when at a stop while the car was on, the fuel saving systems will shut off my car at the light but it won't turn back on when I start to lift my foot off brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417721May 19, 2021
AIR BAGS, SEAT BELTS
THE CONTACT OWNED A 2018 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, A SECOND VEHICLE CRASHED INTO THE FRONT END OF THE VEHICLE. DURING THE CRASH THE TOP SECTION OF THE FRONT PASSENGER SIDE SEAT BELT MALFUNCTIONED AND DID NOT SECURE THE PASSENGER CAUSING THE PASSENGER TO MAKE CONTACT WITH THE FRONT WINDSHIELD. ALSO, BOTH THE FRONT DRIVER AND PASSENGER SIDE AIRBAGS DID NOT IMMEDIATELY DEPLOY UPON IMPACT. THE FRONT PASSENGER SUSTAINED BRUISING OF THE BOTTOM TORSO, BACK, NECK, AND HEAD INJURIES. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 96,336. THE CONSUMER PROVIDED PHOTOS AND POLICE REPORT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11417763May 19, 2021
ENGINE, POWER TRAIN
There was an issue with the Engine and Transmission System. My Engine light came on and I received a warning that the Engine Power is Reduced and I had to pull over because the speed of the car reduced to 20 miles an hour. This happened a month again and then the car would not start. We bought a new battery and everything was fine until today were it happened again. I have to travel on the highway a lot and cannot have that happen again or I can be in trouble by causing an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416774May 16, 2021
ENGINE, VEHICLE SPEED CONTROL
MY ENGINE POWER REDUCED SIGNAL ON MY 2018 MALIBU LT COMES ON ON MY DASH. I HAVE ALMOST BEEN IN A FEW ACCIDENTS BECAUSE OF THIS ON THE HIGHWAY. THIS IS AN ISSUE THAT NEEDS TO BE RECALLED ASAP. I HAVE ALREADY GOTTEN THE ENTIRE GAS PEDAL REPLACED. THIS IS RIDICULOUS BECAUSE THEY ALREADY KNOW ABOUT THIS PROBLEM BUT ARE TOO CHEAP TO DO A RECALL ON IT. SOMEONE IS GOING TO DIE ONE DAY BECAUSE OF THIS AND IT WILL FALL ON THE HANDS OF THE CAR COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416042May 11, 2021
VEHICLE SPEED CONTROL
WAS DRIVING THE MALIBU ON THE INTERSTATE TRAVELING 75 MPH AND ALL OF SUDDEN VEHICLE STARTED TO SLO DWN AND ON THE DASHBOARD APPEARED - ENGINE POWER IS REDUCED. THIS COULD HAVE RESULTED IN AN ACCIDENT AND NOT SAFE AS I DO TRAVEL BACK AND FORTH TO COLLEGE. I HAD TO MAKE MY WAY OVER TO BREAKDOWN LANE, TURN CAR OFF AND THEN TURN BACK ON AND DRIVE AGAIN. THIS HAS HAPPENED SEVERAL TIMES SO FAR WITH THE MOST RECENT MAY 7, 2021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414791May 2, 2021
ENGINE
I WAS DRIVING ON A BUSY HIGHWAY DOING 70MPH AND A WARNING POPPED UP ON THE DASH AND SAID ENGINE POWER REDUCED AND THE CAR SLOWED DOWN TO 20MPH. I ALMOST GOT REAR ENDED AND HAD TO PULL OVER TO THE SIDE OF THE ROAD. THIS HAS ALSO HAPPENED ON A REGULAR CITY STREET WHILE GOING 40MPH. THIS IS VERY DANGEROUS AND NEEDS TO BE CORRECTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414625April 30, 2021
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I WAS DRIVING ON THE HIGHWAY THIS MORNING AT OVER 65 MPH WHEN SUDDENLY MY 2018 MALIBU STARTED SLOWING DOWN AND WOULD NOT RESPOND TO ACCELERATOR. I SAW THAT THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT WERE ON AND THERE WAS A MESSAGE SAYING "ENGINE POWER REDUCED." WAS NOT ABLE TO ACCELERATE PAST 30 MPH. HIGHWAY WAS BUSY BUT WAS ABLE TO GET OUT OF THE FAST LANE OVER TO THE FAR RIGHT LANE AND GET TO WORK. AFTER A FEW HOURS, I STARTED CAR AND THE CHECK ENGINE LIGHT REMAINED ON, BUT THE "ENGINE POWER REDUCED" MESSAGE WAS GONE. AFTER SEEING SO MANY COMPLAINTS FOR THIS ISSUE, I FEEL GM SHOULD PERMANENTLY FIX THIS ISSUE AS IT COULD HAVE DANGEROUS CONSEQUENCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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