Chevrolet Malibu Complaints (2018)

711 consumer complaints on file.

#11441896November 28, 2021
UNKNOWN OR OTHER
I always get rattling noise during gas paddle pressed while driving. Once I start put foot on gas paddle, rattling noise starts and when foot remove then it stops. it does not matter what is the speed and whether I am accelerating/de-accelerating. I visited dealer many times to fix this sound issue but not resolved by dealer. I observed another point which is during AC (Heater ON), sound comes but during AC (Cooler ON), rattling sound is infrequent i.e. sometime happens and sometime not. I am not sure from which part this sound comes but it is from Front Hood for sure. This sound I noticed when my car crossed 47K/48K miles in 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441804November 27, 2021
ELECTRICAL SYSTEM
When trying to turn off the car after putting it in park, the panel reads that I need to "Shift To Park", although the car is already in park. With this issue it causes the car not to turn off. This is an intermittent issue, and does not happen all the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441152November 20, 2021
UNKNOWN OR OTHER
Car displayed steering assistance reduced about 2 or 3 times whole driving and I wasn't sure what that meant because it popped up and disappeared so quickly. So a few days later it never appeared again. On this morning as I'm driving and come to a red light to make a left hand turn while waiting and taking my feet off the brake to go cause my light is now green my car turns completely off and I'm stuck at a intersection about 2 to 3 mins later it tells me to start it back up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440910November 18, 2021
ELECTRICAL SYSTEM, ENGINE
This has been going on since i got the vehicle, At any moment you could be driving 70MPS and all of a sudden your vehicle drops to 35, and man is it scary especially on the expressway. you are NOT able to accelerate. You have to pull over where you are, shut the vehicle off and restart it to rest it till it does it again, and it does it ALOT. I love this vehicle but this is NOT safe, and i'm tired of paying for this and should NOT have to when its in writing from GM. This will be my 3rd time taking my vehicle in for this same issue. i've read up on this and did my research this has been going on since 2016-2018 Malibu vehicles. I've reached out to GM asked about recalls, they said there is none. I asked how do i file a complaint so this doesn't happen to others. they told me i have to make a complaint with the dealership(that right there told me that calling GM customer support directly they are not willing to help with this safety issue. that is so sad too. what is happening to this world, the kindness and compassion for your customers and quality of items you purchase. I will probably be doing a law suet as well as this complaint. I pray you all are able to do something to help me and others having this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440972November 18, 2021
ELECTRICAL SYSTEM, ENGINE
When I push the button car won’t start
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440499November 15, 2021
STEERING
The contact owns a 2018 Chevrolet Malibu. The contact stated while driving 45 MPH, the steering wheel would jerk to the left. Additionally, the vehicle inadvertently rolled backward while at a full stop. The steering assist warning message was displayed. The vehicle was not diagnosed or repaired. The dealer was made aware of the failure and referred the contact to file a complaint with NHTSA. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,379.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440507November 15, 2021
POWER TRAIN
Our Malibu won't shift into Park. Displays "Shift to Park" message when the shifter is in the park position and it won't let you turn the car off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440043November 10, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
My car is showing “ Shift To Park “ error on dash and i can’t properly turn off car . Once since the error on screen the doors were locked and my son and i could not get out of the car . The Also when driving the car ,, it does frequent jerking . The car also was doing it one time when we seen smoke coming from under the hood and we could not get out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439883November 9, 2021
FUEL SYSTEM, GASOLINE
The contact's daughter owns a 2018 Chevrolet Malibu. The contact stated that while refueling the vehicle, the contact was not able to fill the fuel tank to full capacity. The vehicle was taken to an independent mechanic, who diagnosed that the air control valve sensor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439739November 8, 2021
POWER TRAIN
The contact owns a 2018 Chevrolet Malibu. The contact stated that while parking the vehicle, the "Shift to Park" message was displayed, and the vehicle would not turn off. The contact had to disconnect the battery to turn off the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439271November 3, 2021
ELECTRICAL SYSTEM
Intermittent problem with the shift to park alert coming on after putting into park. Power remains on, movement of shifter back and forth usually causes it to go off. Message sent to manufacturer was cut off in process by customer service? I will try using usps. Very annoying and unsettling problem,many similar complaints online. Dealership says replacement of shifter for about 400.00 should correct it?A recall should be made with this many issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438770October 30, 2021
UNKNOWN OR OTHER
I do not know what component or system that failed or malfunctioned because I am not well versed on the different parts of an automobile. The problems started this past week around October 26, 2021. When the car is stopped at a red light or stop sign and I am ready to go and in the process of taking my foot off the brake pedal to move to the accelerator the car momentarily cuts off completely (no lights, inside or out, no radio). In the instant that it cuts off and I move my foot to the accelerator everything comes back on and at that point I can continue driving. I have noticed when this happens all programmed radio stations are deleted but the programmed stations return once the car has been turned off for a while and started again. I also noticed a message regarding steering assist, but I cannot get the entire message because it is only there for a second or so. In other instances which began around October 28, when trying to start the vehicle the message reads battery low start vehicle. I then try to start the vehicle a number of times before it actually starts. When it does start the message reads battery saver active. There have also been a message service stabilitrak. The engine light does come on from time to time and then goes off. I brought the vehicle in to a Chevy Dealership (Banner Chevrolet in New Orleans) and was told that a service technician would not be able to look at it and diagnose the problem for at least 3 weeks because of the backlog regarding COVID-19. I decided not to leave the vehicle at that time and will check with other dealerships.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438144October 25, 2021
ENGINE, FUEL/PROPULSION SYSTEM
Car suddenly stops and takes several minutes to turn back on. During the time the car is off there is no electrical power. After a few minutes (5-10) electrical power returns and car is able to be started. This has happened everywhere from our driveway to a highway ramp and happens without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438151October 25, 2021
STEERING
Reduced power steering warning pops up for approximately 3-5 seconds then disappears. No noticeable operating issues while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437961October 24, 2021
ENGINE, SUSPENSION, UNKNOWN OR OTHER
“Engine power reduced” shows on dash after I’ve taken it to the dealership. I’ve been on the highway where the speed slow down drastically cars coming behind me! Very dangerous! Also “shift to park” displays when it is already in park! Have to either wiggle the gear shift or, turn car off/on several times for the message to go away. Also when backing up, there’s a popping noise in the rear. Dealership acknowledged I want the only customer with this issue. Claimed they didn’t find anything wrong. I purchased this vehicle in 2019 and it was only a year old. Issues started almost simultaneously at the end of 2019…Too new for all of these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437556October 20, 2021
UNKNOWN OR OTHER
The car is in park but the car won't turn off, it's saying shift to park
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437301October 19, 2021
ENGINE
The engine shut down while driving and about caused me to wreck. Luckliy traffic was light. Jack Schmitt Chevrolet said it was a factory defect in the turbo function of the car and Chevrolet would not pay for the repaires. $2290 I was charged. They also said it was not the software issue of the outstanding recall for this same car that was causing this same exact problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437304October 19, 2021
AIR BAGS
I was at a red light and out of no where the Air bags on the driver side deployed, there was a passenger thanks god they did not go out.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11437408October 19, 2021
UNKNOWN OR OTHER
While driving, on October 16, 2021 my car shut off and stopped working unexpectedly, while I was still in traffic. It would not start up again, and the steering wheels locked. Luckily, some pedestrians helped push the car to a safer spot. However, the car would not start even after attempting to jump it. I had the car towed to a repair shop on October 18, 2021. The repair shop claimed to not know why it suddenly stopped while driving, however, they were able to get it started again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436701October 13, 2021
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
Recently my car had been shutting off at stops. I know chevys shut down when at stops but now it shuts down my radio lights go off locks on doors unlock then lock. then when it turns back on it says driving assist is reduced drive with caution. Then another alert pops up saying doors are unlocked. Now when I’m driving sometimes it slows down on its own and won’t let me go faster. It’s very scary when on freeway cause I’m worried it’s not going to speed back up and I’m going to get rear ended. Another alert With the first letter S comes on but it turns off so fast I can’t see what the word is. It been stalling when I’m at a stop. It does turn back on after a few seconds. The engine light comes on periodically and eventually turns off. Also when I go from drive to reverse it does not change gear smoothly sometimes it will jerk the entire car and make a loud noise as I’m putting into reverse. There has been two times my radio screen has gone completely black and won’t turn on for several hours. I use my car everyday to commute to and from work. I have two jobs so I do spend a lot of time driving and this is scary not knowing if my car is truly safe to be on the road. I trust the Chevy name that’s why I chose it but now I’m not so sure it is safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Malibu