Chevrolet Malibu Complaints (2018)

711 consumer complaints on file.

#11498442December 21, 2022
STRUCTURE
The contact called on behalf of his daughter who owns a 2018 Chevrolet Malibu. The contact stated that his daughter informed him that she had noticed moisture on the inside of the windows and the front and rear windshields. Additionally, the contact stated that the third brake light was not properly secured in place. The vehicle was taken to the dealer where it was diagnosed that the third brake light needed to be replaced. The contact also stated that there was water leaking into the trunk. The contact stated that upon investigating the cause of the failure, he determined that the water leak might have originated from the third brake light. The contact stated that the failure had caused mold to develop inside the vehicle. The contact related the failure to GM Technical Service Bulletin Numbers: 20-NA-126 (Water Leak in Rear Compartment) and PIC5822E (Water on Front Floor and/or Carpet). The dealer informed the contact that the owner was responsible for the cost of the repair. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497902December 17, 2022
VEHICLE SPEED CONTROL, ENGINE
Suddenly loss of power at cruising speeds. Trouble with acceleration and loss of power. Unresponsiveness from the engine. The Check Engine Light illuminate, OBD2 call for code P2138. The speed stuck at 30 m/h on the 65 m/h thruway which cause unsafe situation for me and other drivers on the road. When googling this issue on the internet, reviews show it is common problem in this model. GM refuses to fix this issue at their cost because "according to the VIN number of my car, it is not included in the recall list" which it does not make sense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497422December 14, 2022
ENGINE, ELECTRICAL SYSTEM
On Nov. 18th 2022 while driving on county Rd at 55mph I slowed to make a left turn. As I went to accelerate at about 30mph the vehicle lost power, I pulled over shut off the vehicle. I started the vehicle and the engine symbol appeared, I continued to drive, I had power so I entered the interstate. About 2 min. of driving The vehicle went from 70mph to 40mph. I pulled into a dealership to see if I could get the vehicle looked at. They said they were booked up that it would be about ten days. I continued to my destination there were no other issues beside the engine light staying on. At a half tank of gas I filled up, when I went to leave the The engine light was off. No other issues since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497303December 13, 2022
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
Was driving to work when suddenly my check engine light comes on and I get a warning reading “reduce power to engine” could feel the power literally reduce. Car won’t go pass 30MPH could hear the engine trying to accelerate but struggling too. This is the second time it happens, have noticed other complain about this on going issue with 2016-2018 models
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497075December 12, 2022
ENGINE, VEHICLE SPEED CONTROL
I keep getting a reoccurring message saying Engine Speed reduced, I can be driving going 60+MPH and randomly My car speed is reduced. This is becoming a safety issue as i have noticed this is a ongoing issue wit the 2016-2018 Chevy Malibu's.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496758December 9, 2022
POWER TRAIN
The contact owns a 2018 Chevrolet Malibu. The contact stated while the vehicle was in a park, he noticed that a warning light indicating that the vehicle was not in park was illuminated. The contact also stated that while driving at an undisclosed speed, he heard a knocking noise at the rear-end of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the shifter cable needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 21,000. The VIN was not included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495672December 1, 2022
POWER TRAIN
Please see General Motors Technical Service Bulletin 19NA206.745.57. There is a problem that occurs with the transmission shifter. Even though the driver has shifted into Park, the switch inside the shifter assembly triggers a message "Shift to Park." At times, the ignition cannot be turned off and the driver has to keep trying. My Malibu was affected by this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494311November 20, 2022
ELECTRICAL SYSTEM, ENGINE
I paid a significant amount to have my car fixed after bringing it initially the first time in May. Since then I have had to return my car multiple times every other month because the engine light continues to come on and they don’t know why. I have worked directly with JR and have gotten no result. The engine light continues to come on and they continue to not be able to know why, they keep my car for multiple days and can’t explain why the light is on or what they did to remove it and then it comes on a few days or months later with the same issue that they cannot explain. I bought my car in over five times already I have contacted corporate to no avail. When I brought it back the second time they claimed a bunch of things were wrong with it that weren’t wrong the first time, every time there is a new issue but they can’t describe what is the cause of the issue or can they give me an explanation on what keeps happening the last time they claim it was an electrical malfunction but could not explain any details and waited until they were closing to contact me. My engine light has since come back on which means I would have to bring it in again. I contacted corporate they were supposed to call me back, never heard from anyone. I’ve been working directly with JR who I constantly contact and he does not follow up at all or call me back like he says he would and the issue continues to happen and he is very aware of it for my initial review. They have to leave my car there for multiple days to not get updates to not get any information, they don’t look at it they don’t even know what’s going on with it, it doesn’t even make any sense at all now I’m driving a car that could potentially be unsafe and I’m bringing it to the only dealership that is closest to me Chevrolet and they can’t even help. My car is a 2018 Chevy Malibu that I take extremely good care of yet no one knows why the engine light keeps coming on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493004November 10, 2022
SERVICE BRAKES, POWER TRAIN, FUEL/PROPULSION SYSTEM
Brake Power Booster, vehicle not starting. Not catching, brakes when completely out couldn’t stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492608November 7, 2022
POWER TRAIN
When I shift the car into park the dashboard gives me a message that the car needs to be shifted into park. This is an intermittent problem and does not occur every time I shift to park. When I get this message I am not sure if the vehicle is actually in park. The problem has been diagnosed by the dealership. The defective part has been replaced by the dealership. The only message I received is the one on the dash stating to "shift to park".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491547October 31, 2022
UNKNOWN OR OTHER, ENGINE
Engine reduced while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491643October 31, 2022
STEERING, ENGINE
The steering wheel is jerking when in the position to turn, and waiting at a light. The STOP ENGINE Feature seems to make the jerk motion and also sends an ALERT MESSAGE which is a quick flash STATING "Steering Assist is REDUCED- Drive with Care". According to a SERVICE BULLETIN Provided by GM BULLETIN #19-NA-182 AUGUST 2019. This is a problem that needs to be corrected, for the safety of my family and others in the vehicle and on the road. Next, the car shut off and the command center went blank,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491402October 29, 2022
UNKNOWN OR OTHER
I am the first owner of a 2018 Chevy Malibu. This car was displayed on the showroom floor. Shortly after purchasing this vehicle a new “computer” was needed. Following the new computer, my Chevy Malibu would be at approximately 70MPH and would “engine lock” its speed causing it to suddenly go from 70MPH to 20MPH while on a freeway. During this time my Chevy Malibu would reeve at approximately 5,000 RPMS and would not go over 20MPH. I brought this to GMs attention and they appeared to have very little concern. As a mother of two and a Police Officer I was very upset with GM. My vehicle has “engine locked” itself multiple times and has been towed to a dealership. Fast forward, my car, will not turn off and I’m unsure if it is going into “park”. I have replaced the “wire harness” or “transition switch” where my shifter is located. It has been approximately two months since replacing this part. My Chevy Malibu is once again not going into park and will not turn off. I am concerned my car will roll away while I am at work or out in town and cause serious injuries. GM does not seem to care about these issues. Issues being, the “shift to park” and the “limp mode” issues that my car continues to have. As a Police Officer I know that this could be VERY dangerous and I would like a solution to this issue or a new vehicle. This vehicle is not safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491404October 29, 2022
VEHICLE SPEED CONTROL
As I was driving I was addressed with a speed reduction warning and it followed with a very abrupt problem with speed as it was reduced drastically and almost getting rear-ended in the process I was able to pull over but very unsafely and without warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491348October 28, 2022
UNKNOWN OR OTHER
Shifter sometimes does not recognize it was put in park. Trouble getting it to recognize park and turn off electronics. Class action law suite may be in the process with multiple models. Happened multiple times and more frequently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491362October 28, 2022
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
What component or system failed or malfunctioned, and is it available for inspection upon request? A defect in the cam shaft solenoids causes a notice that "Engine Power is Reduced." At that point, the engine begins to struggle to accelerate from a stop, and from increasing speed while on the highway. How was your safety or the safety of others put at risk? The unpredictability of the defect and its affect while driving poses a large threat to safety, particularly on the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The dealership service rep not only confirmed the defect, but also confirmed that the issue persists across multiple GM models yet no recall exists. Again, this is a KNOWN defect with GM engines, as confirmed directly by the dealership. Despite this, no remedy was offered, I was told it's neither covered by my manufacturer's warranty or recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. I was given a video explanation of the issue and also told directly of these persistence of the defect across multiple lines. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning prior to the failure. The defect and "Engine Power Reduced" message both first presented in March of 2022, less than a year into my ownership of the car -- and while my car was still under its 60,000 mile warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489407October 15, 2022
ENGINE, FUEL/PROPULSION SYSTEM
MOTOR DIED GOING DOWN THE ROAD Car is available for inspection If I had been crossing the street without the aid of a stoplight, I would have been T-Boned Vehicle problem has not been reproduced or confirmed by the dealer. Vehicle component has not been inspected by dealer or anyone else. The check engine light and logo came on as the engine was shutting down. I went into the trunk on the passenger side and shook and twisted the wires going into the control module mounted to the trunk wall. This was suggested for the 2016 Malibu which had a recall. There should be a recall on the 2018 also. After repeated shaking and attempting to start the motor, it finally started. I drove it home and parked it. When I went to read the code, the engine started and ran for a couple of minutes and stalled again. The code was P2BB3.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488829October 11, 2022
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
12/27/2021 I started my car to leave work & noticed a loud tap. I've worked for dealerships in the past & was part owner of my own repair shop for many years. Popped the hood, checked the oil level which was good, & figured I'd be fine to drive it home to park it & then hook the scanner up. Mid-way home I received an engine performance notification on my dash, but other than that it seemed safe with no diminished speed. Less than 3 miles from home I went to stop at a red light & had the hardest brake pedal I've ever felt in my life. I was fortunate nobody was around me so I put all the weight of my body on the pedal to stop the car at the light. The engine was sputtering & the steering felt tight & it felt like it was stalling, with a green turn arrow I risked crossing the highway & was able to safely park in the community's rec center. I'm not one who is quick to take anything to the dealership because many times the techs are lazy, so I hit the web & found two things. One - there is an extended warranty on the TPS sensor which is the entire gas pedal itself. This could explain the engine performance notification, but not the lack of brakes. Upon hours & hours of additional reading I found the problem - the vacuum brake pump. We ordered it & replaced it but I can tell you my engine likely needs an additional camshaft replacement for it to ever be right again. Two codes remain: P0014 & P0017 - Exhaust camshaft/crankshaft position not plausible. What was the condition of the vacuum pump? It was SHATTERED & had spewed chunks of metal directly into my engine. I was lucky that day, had I gotten 1/4 mile down the road I could have wound up in a lake instead of a parking lot. GM should be ASHAMED of this design & it's continued failure to not only address the issue, but lie about it in the process. First owner, failure occurred at 54,500 miles - no warranty. What scares me the most, is how many times the same owner has had this pump fail again & again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488838October 11, 2022
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
My car just stopped in the middle of the road , and would not start again for a few minutes. Then is was in low power mode , no brakes either after that , found that problem to be a bad Vaccum pump , which G M didn’t even have , and a faulty Accelerator Pedal sensor !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488594October 10, 2022
ENGINE
I was driving app. 41 miles per hour in heavy Friday traffic on 10/7/2022 and the check engine light lit up and the car dropped to about 20 miles per hour and would not pick up speed. The rpm was staying on about 3000. I pulled over and called my husband. We set for awhile and restarted the car and the light went off and it drove as normal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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