Chevrolet Equinox Complaints (2011)

782 consumer complaints on file.

#11321221April 15, 2020
POWER TRAIN, STEERING
LAST YEAR OUR TRANSFER CASE BROKE. FORTUNATELY THE FAILURE WAS IN A PARKING LOT AND WE AVOIDED A SERIOUS ACCIDENT DUE TO THE COMPLETE FREEZING UP OF THE FRONT END. WE SIMPLY STARTED DRIVING AND THERE WAS A LOUD CRACK AND THEN THE STEERING FROZE. THERE WAS NO ACCIDENT, COLLISION OR ANY OFF ROAD OR ON ROAD EXPERIENCE THAT COULD HAVE CAUSED THIS. IT WAS CLEARLY A MAJOR PART THAT SHOULD NEVER FAIL THIS WAY. THE MECHANICS HAD NEVER SEEN BEFORE. OTHERS SINCE HAVE SUGGESTED WE FILE A COMPLAINT AND SEEK COMPENSATION BECAUSE OF THE NATURE OF THE FAILURE. WE HAVE WRITTEN GM AND INCLUDED PHOTOS. WE ATTACHED THE REPAIR BILLS, WHICH TOTALED $4,466.63, AND ARE SEEKING FULL COMPENSATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320386April 7, 2020
ENGINE
THIS CAR IS INTERNALLY BURNING EXCESSIVE AMOUNTS OF OIL IN BETWEEN OIL CHANGES. I HAVE NO EXTERNAL OIL LEAKS. I AM ADDED AT MINIMUM 5 QUARTS BETWEEN OIL CHANGES, OTHER PARTS ARE BEGINNING TO FOUL BECAUSE OF THIS ISSUES, THE OIL LIGHT DOES NOT EVEN COME ON TO LET ME KNOW IF IT LOW ON OIL. I AM A WINDOWED WOMAN AND THIS IS NOT RIGHT. THIS NEEDS TO BE FIXED. I DO WHAT I AM SUPPOSE TO DO AND TAKE VERY GOOD CARE OF THIS CAR, HOWEVER THIS IS OUT OF MY CONTROL AND APPARENTLY IS A HUGE ISSUES. WISH I WOULD HAVE KNOWN THIS, I WOULD NEVER HAVE PURCHASED IT TO BEGIN WITH. CHEVY NEEDS TO MAKE THIS RIGHT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319715March 30, 2020
ENGINE
OIL CONSUMPTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318846March 20, 2020
ENGINE, POWER TRAIN
BURNS OIL EXCESSIVELY, 1 QUART PER 10 DAYS. NO LEAKS . COSTLY REPAIRS, AND MAINTENANCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318225March 16, 2020
POWER TRAIN
I WAS DRIVING DOWN THE ROAD AN I STOPPED. TRIED GIVING IT GAS AN RPMS JUST WENT UP. I WAS ABLE TO GET IT IN 1ST GEAR AN GO ABOUT 20MPH FOR ABOUT 2 MILES AN THEN LOST ALL GEARS. IT IS AT THE SHOP NOW AN I JUST GOT THE DIAGNOSIS. NEED A NEW TRANSMISSION. I BELIEVE IT IS TIME FOR GM TO TAKE ALL OF THIS SERIOUSLY AN FIX THE PROBLEM THERE ARE TO MANY COMPLAINTS FOR THE SAME THING WITH NOTHING BEING DONE. I CANT AFFORD THIS AN MOST PEOPLE CAN'T BUT YET WE ARE FORCED TO PAY FOR IT. AFTER 100S OF THE SAME ISSUE IT CANT BE THE OPERATOR ERROR IT HAS TO BE THE MANUFACTURE ITS SELF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316961March 9, 2020
POWER TRAIN
WITH NO WARNING, THE CAR JUST STOPPED. I HAD NO REVERSE OR FORWARD. I WAS IN MOTION ON THE HIGHWAY AND YOU COULD TELL IT WAS HESITATING. WENT A FEW MORE MILES AND THANKFULLY MADE IT TO A PARKING LOT. WHEN MY HUSBAND ARRIVED, THE CAR WOULD JUST REV. WE HAD TO HAVE IT TOWED. THE CAR HAS UNDER 80,000 MILES ON IT AND THE TRANSMISSION GOES? THIS IS JUST RIDICULOUS THAT CHEVY IS RIPPING PEOPLE OFF WITH THESE CARS! I HAVE READ SOO MANY COMPLAINTS WITH THIS HAPPENING TO THE 2011 EQUINOX AND THERE IS NOT SOMETHING FISHY OR RECALLS ON THIS? YOU PAY ALOT OF MONEY FOR VEHICLES AND THIS SHOULD NOT HAPPEN TO A CAR THAT HAS BEEN BABIED, TAKEN CARE OF! I WOULD NEVER BUY ANOTHER CHEVY AGAIN!! WHEN IS THIS GOING TO BE RECALLED??????? AFTER HOW MANY COMPLAINTS AND CARS DOES IT TAKE TO HAVE THE SAME PROBLEM???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316981March 9, 2020
ENGINE
WHILE DRIVING THE CAR JUST SHUT OFF IN MIDDLE OF ROAD WITHOUT WARNING. IT WOULD NOT RESTART AND HAD TO PUSH IT OFF THE STREET AS TO NOT GET HIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315493March 1, 2020
ENGINE, UNKNOWN OR OTHER
IT STARTED MAKING A LOUD NOISE LIKE A DIESEL ENGINE AND IT WILL JUST CUT OFF FOR NO REASON. I KEEP UP ALL MY MAINTENANCE IT HAS LOW MILEAGE. IT WAS IN MOTION WHEN IT CUT OFF AND I ALMOST HIT AN 18 WHEELER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312217February 29, 2020
UNKNOWN OR OTHER
THIS VEHICLE IS UNSAFE! I WAS DRIVING DOWN THE ROAD IN MY CITY AND IT CUT OFF SEVERAL TIMES WHEN I WAS SLOWING DOWN APPROACHING A STOP LIGHT CAUSING SOMEONE TO ALMOST HIT ME! I HAVE HAD SO MANY ISSUES SINCE I BOUGHT THIS CAR(WISH I NEVER WOULD HAVE) I HAD TO REPLACE MY TRANSMISSION AT 102,000 MILES, I HAVE TO PUT 2-3 QUARTS OF OIL IN MY CAR EVERY 2 WEEKS, AND NOW IT IS CUTTING OFF WHILE I AM DRIVING! THESE VEHICLES NEED TO BE RECALLED AND NEVER MADE AGAIN!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312140February 28, 2020
POWER TRAIN
2 DAYS AGO (2/26/2020) NOTICED 2 "JUMPS" AS REVERSING AND AGAIN YESTERDAY. THIS MORNING, BARELY WAS ABLE TO GET CAR REVERSED OUT OF DRIVEWAY. IT FELT AS IF REVERSE GEAR WAS "SLIPPING". AFTER WORK, REVERSE GEAR TOTALLY USELESS, HAD TO PUSH CAR OUT OF PARKING SPACE AT WORK AND ALL FORWARD GEARS WERE "SLIPPING" AND UNABLE TO ACCELERATE VEHICLE. TOWED CAR MECHANIC WHO SAID, "YOUR TRANSMISSION NEEDS TO BE REBUILT OR REPLACED " AND "THESE CARS ARE KNOWN FOR TRANSMISSION PROBLEMS AND CATALYTIC CONVERTER PROBLEMS". HE SAYS REPAIR WILL BE AT LEAST $2500 AND MAYBE AS HIGH AS $4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311018February 24, 2020
POWER TRAIN
VEHICLE WON'T REVERSE, RPM SURGING DURING ACCELERATION CAUSING HARD SHIFTING/JERKING OR NO SHIFT AT ALL. GOOGLING THE ISSUES BROUGHT UP MANY OTHER 2011 EQUINOX'S WITH SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309981February 18, 2020
VISIBILITY/WIPER
I HEARD A POP AND THEN MY WIPERS STOPPED WORKING WHILE I WAS DRIVING AT NIGHT COMPLETELY IN THE RAIN. I COULD HEAR THE MOTOR BUT THE WIPERS WOULDN'T MOVE. I HAD NO VISABILITY WHATSOEVER. I WAS ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306319January 31, 2020
ENGINE
I HAD THE OIL CONSUMPTION TEST DONE AT THOMAS CHEVROLET IN MEDIA, PENNSYLVANIA DUE TO OIL BEING LOW. FOLLOWED UP EVERY 1,000 MILES AND THE OIL WAS ALWAYS 1/2 QT OR MORE LOW. ON DECEMBER 3, 2018, I HAD MY OIL CHANGED AND THEY SAID THERE WAS NO ISSUES WITH THE OIL. THE MILEAGE WAS 71,392. I BROUGHT IT BACK FOR AN OIL CHANGED ON MARCH 14, 2019 WITH THE MILEAGE BEING 73,996, WHICH IS ONLY 2,604 MILES LATER. THE SERVICE ADVISOR TOLD ME THAT MY ENGINE WAS DESTROYED. THE TIMING CHAIN BROKE AND DESTROYED MY ENGINE! HOW DOES AN OIL CONSUMPTION ISSUE GO FROM YOU HAVE AND ISSUE WITH YOUR CAR BURNING OIL TO NO THERE ARE NO ISSUES WITH OIL CONSUMPTION???? I COULD HAVE BROKEN DOWN ON A HIGHWAY WITH THIS ISSUE! THEY TOLD ME THERE WAS NOTHING THEY COULD DO BUT REPLACE THE ENGINE FOR $8,000.00 BUT NO GUARANTEES! I COULDN'T AFFORD TO PAY $8,000 SO I HAD MY CAR TOWED TO MY HOUSE WHERE IT HAS BEEN SITTING EVER SINCE. HOW CAN GMGET AWAY WITH THIS? EVEN THE GENERALMANAGER TOLD ME THAT GM KNOW ABOUT THIS ISSUE AND WON'T FIX IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300616January 21, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I STARTED HAVING ISSUES AFTER A COUPLE MONTHS OF BUYING MY VEHICLE. MY RPM WOULD SPUTTER AND I WOULD ALWAYS CHECK MY OIL AND IT WOULD BE A QUART LOW. THIS WENT ON FOR MONTHS AND I CONTINUED TO DRAIN MONEY INTO MY VEHICLE WITH BUYING OIL. I REPLACED SEALS THINKING IT WAS A OIL LEAK AND IT WASN'T IT. MY ENGINE FINALLY WAS JUST SHOT SO NOW I'M OUT OF A CAR AND OWE MONEY ON IT STILL AND DON'T HAVE THE MONEY TO REPAIR MY VEHICLE. I AM VERY UPSET WITH THIS MODEL OF VEHICLE BC I DID RESEARCH ON IT AND A LOT OF COMPLIANTS ON THIS CAR BURNING OIL. CRAZY THAT NO ONE IS DOING ANYTHING TO FIX THE ISSUE. I GUESS CHEVY IS CRAP NOW AND JUST WANT TO LOOSE CUSTOMERS. I WON'T BE BUYING A CHEVY AGAIN AND WILL NOT RECOMMEND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297156January 4, 2020
ENGINE
I WAS DRIVING HOME FROM WORK ON HWY 35 OUTSIDE OF DRESSER, WI AND THE CAR DASH LIGHTS SUDDENLY LIT UP AND THE CAR MADE A LOUD RATTLE AND SMELLED LIKE BURNING OIL. THERE WAS NO WARNING. I WAS 2 MILES FROM HOME SO I CAME STRAIGHT HOME. WE CHECKED THE OIL AND ADDED 3 QUARTS OF OIL BEFORE TAKING IT APROXIMATELY 2 MILES TO OUR MECHANIC. THEY CHECKED THE ENGINE AND CONFIRMED THE RATTLE WAS DEEP IN THE MOTOR AND THE MOTOR HAD BLOWN. AFTER INSPECTION, THEY FOUND THAT A SMALL PORT IN THE INTAKE MANIFOLD WAS CLOGGED. THIS CAUSED A PRESSURE BUILD UP AND THE REAR SEAL TO BLOW. WE WERE ALSO THEN TOLD THEY HAD BEEN SEEING A LOT OF THIS PROBLEM IN CHEVY EQUINOX MODELS. WE HAD TO REPLACE THE MOTOR FOR A TOTAL COST OF $5750.51.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292272December 31, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
THIS SHOULD CLEARLY BE A RECALL BASED ON ALL THE POSTE EVERYONE IS HAVING THE SAME ISSUE. ALL MY LIGHTS COME ON STABILITRACK, ABS, CHECK ENGINE, STEERING FLUID. I BARELY HAVE ANY POWER, AND MY SPEED SENSOR NO LONGER READS AT ALL. ALSO MY OIL BURNS EXTREMELY FAST. LINK TO FORUM WHERE EVERYONE IS HAVING THE SAME ISSUE. HTTPS://CHEVROLETFORUM.COM/FORUM/EQUINOX-23/SERVICE-STABILITRAK-CHECK-ENGINE-LIGHT-62780/PAGE11/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292093December 30, 2019
ENGINE
TWICE IN ONE YEAR THE TIMING CHAIN GUIDES BROKE CAUSING MOTOR DAMAGE AND THE CAR TO STALL WHILE DRIVING ON A MAJOR HIGHWAY ALMOST CAUSING A MAJOR ACCIDENT BOTH TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290852December 23, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. UPON PURCHASING THE VEHICLE, THE CONTACT STATED THAT IT BURNED EXCESSIVE OIL WITHOUT WARNING. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE OIL CONSUMPTION AND TOOK THE VEHICLE TO JOE HOLLAND CHEVROLET & IMPORTS (210 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25303). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER THE RECALL BY THE PREVIOUS OWNER. DUE TO THE OIL FAILURE, THE HEAD GASKET BLEW OUT IN THE ENGINE. THE INDEPENDENT DEALER THAT SOLD THE CONTACT THE VEHICLE AGREED TO REPLACE THE ENGINE FOR $3,000. AFTER THE ENGINE WAS REPLACED, THE FAILURE CONTINUED WITHOUT WARNING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290947December 23, 2019
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL WAS APPLIED; HOWEVER, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP, CAMSHAFT, AND BATTERY NEEDED TO BE REPLACED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290244December 20, 2019
ENGINE
CAR SHUTS OFF ON ITS OWN, I RECENTLY TOOK IT TO GET IT DIAGNOSED AND DIDN'T SHOW ANYTHING WAS WRONG WITH THE VEHICLE. NO ENGINE LIGHT IS ON, NOTHING SEEMS OUT OF THE ORDINARY, JUST THAT ITS STARTING TO SHUT OFF ON ITS OWN OUT OF NO WHERE AND LOOSES POWER. I WILL BE AT A STOP LIGHT AND I WOULD ACCELERATE BUT AS I ACCELERATE THE CAR SHUTS OFF. ALSO, ITS HAPPED ON THE FREEWAY DURING TRAFFIC TIMES, WHEN ITS HEAVY IN TRAFFIC AND REQUIRES ME TO STOP FOR A WHILE AND THEN ACCELERATE IT EITHER LOOSES POWER OR SHUTS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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