Chevrolet Equinox Complaints (2020)

318 consumer complaints on file.

#11678334August 4, 2025
FUEL/PROPULSION SYSTEM
Check engine light came on got code P1005 and code P1029. Shop had to change out fuel level sensor code came back so they had to change out fuel pump. Car has 55,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677975August 2, 2025
SERVICE BRAKES
My breaks stopped working while I was driving, they became hard to press and unable to function. The vacuum pump attached to the engine failed. The vacuum has broken pieces that are now inside of the engine. No warning indicator lights appeared before the incident. As far as I'm aware other similar models are having the same issue but my vin was not included in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676711July 28, 2025
ENGINE, SERVICE BRAKES
While driving on the freeway at 75 mph my vacuum pump seized and shattered, causing me to loose all breaking power, damaging my engine beyond repair and endangering my life and numerous other drivers on the road. There is a current recall on the particular year, make and model for this issue but my VIN is not included so the dealership refuses to fix the issue.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11676790July 28, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Engine light continues to turn on after taking it to shop multiple times and no one can find the problem. Code shows P0299. Everything has been checked and there’s nothing to correspond with this code. This has been going on for a year now with multiple fees paid to diagnose and repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676571July 28, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Apparently my vehicle is experiencing the same fuel system and infotainment issues that others have been recalled for. As someone who has been diagnosed with car related PTSD; these issues have become very distressing to say the least. The infotainment system has shut off countless times while driving. I was traveling and missed my exit,I've also been abruptly been disconnected from important work calls and doctors offices. The fuel system is leaking fuel and the smell comes through the vents. As one of two people that utilize this vehicle that are asthmatic; this is very dangerous for us. Also my toddler aged niece cannot ride because of the harsh chemicals she would have to breathe in. Because of the leaking fuel, I'm terrified that it could breakdown anywhere or better yet worse catch fire while I'm driving. I have attached photos of the issues,unfortunately I can't upload the videos but I have countless in regards to the infotainment system and a video message from the mechanic in regards to the fuel system. If there is anyway I can send them also,it would be appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674455July 18, 2025
ENGINE AND ENGINE COOLING, TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving approximately 70 MPH, the check engine, traction control, and stability control warning lights were illuminated. The vehicle was taken to the local Advance Auto Store and was diagnosed with a fuel injector failure. The fuel injectors were replaced, but the failure persisted. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 92,080.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673195July 13, 2025
AIR BAGS, SEAT BELTS
We were in a 9car pile up. Front and back and drivers side were hit and severely damaged. Airbags did not deploy. After the accident smoke was seen coming from the sides of the car where the seat belts come out of. Both front and back were white puffs of smoke from all four seatbelts. The front passenger seatbelt failed to tighten on impact as all the other seatbelts did. Passenger was thrown about the front area, hitting multiple parts of the body. Car is currently in a tow lot. Insurance is going to inspect it.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11672344July 9, 2025
ENGINE
The contact owned a 2020 Chevrolet Equinox. The contact stated that while driving at 70 MPH, the check engine warning light illuminated, and the instrument panel lights became dim/flicker, and the vehicle lost automotive power. The contact mentioned she pulled over to the right side and left the vehicle at the scene. In addition, the contact drove back to the scene where the vehicle was parked, and she noticed the state trooper and a tow company. No injuries were sustained. No medical attention. The contact mentioned the fire happened overnight. The vehicle extinguished independently. A fire department mentioned to the contact that there were calls about the fire and that the fire was coming from the engine. However, the fire report was unknown. A police report was filed. The insurance company denied the claim of fire. The vehicle was destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11672084July 8, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
My car won’t stay started as if the gas is not going through the engine. I was told it might be the fuel control module or fuel pump
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671687July 7, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving above 50 MPH, the vehicle was shaking and vibrating abnormally and failed to properly accelerate. The contact stated that the message "Turn Off Engine" was displayed. The contact stated that the engine had experienced excessive oil consumption. The vehicle was taken to an independent mechanic to be diagnosed and it was determined that the PCV was faulty. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668984June 24, 2025
ENGINE, SERVICE BRAKES
The vacuum pump broke and caused the brake booster to lose vacuum and made the brakes hard and almost caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665895June 9, 2025
SERVICE BRAKES, ENGINE
Vehicle brakes became hard and failed to stop, check engine light came on and warning saying reduced engine power. Vacuum pump seized and broke off in the crankshaft. After vacuum pump replacement vehicle failed to start multiple times. Vehicle started and had rough idle and stalled multiple times. Currently awaiting dealer inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663162May 27, 2025
SERVICE BRAKES
This past weekend, while driving my 2020 Chevrolet Equinox, I experienced a sudden and complete brake failure. I was turning into a residential neighborhood at approximately 20-30mph when the brakes locked up without warning. Despite pressing the brake pedal, the car would not stop. I attempted to shift into park, but the vehicle continued to roll forward. I had to engage the emergency brake, which caused the car to come to an immediate stop. Thankfully, there were no cars in front of me, but I came dangerously close to hitting a cement wall head-on. This created a serious risk to my safety and potentially to others had the situation occurred in traffic or near pedestrians. There were no warning lights, noises, or prior symptoms indicating an issue with the braking system. The vehicle has since been towed to the dealership and is currently awaiting inspection. I've learned that there are existing recalls on other VINS for the 2020 Equinox related to an incorrect lubricant used in the manufacturing process of the rear brake calipers. This defect can cause the calipers to swell, leading to excessive brake drag. Over time, this drag may result in overheating and possible brake lockup, which aligns with what I experienced. The component appears to be the braking system, specifically involving the calipers or pads. At the time of writing, the failure has not yet been confirmed by the dealer. This issue is extremely dangerous and could have resulted in a severe crash. I am reporting this in hopes that it contributes to a broader investigation, especially if this problem extends beyond currently recalled VINs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663275May 27, 2025
SERVICE BRAKES
I am filing a safety complaint regarding a failure of the vacuum pump in my 2020 Chevrolet Equinox. The failure occurred without warning and severely impacted the vehicle’s braking performance, posing a serious safety risk while driving. When the vacuum pump failed, I experienced a hard brake pedal and a significant loss of braking power, which made it difficult to stop the vehicle safely. Thankfully, I was not in heavy traffic or approaching a stoplight at high speed when it happened—otherwise, it could have resulted in a serious accident. After researching this issue, I discovered that vacuum pump failures appear to be a recurring problem in other GM vehicles of similar model years. It is extremely concerning that such a critical component could fail prematurely and without adequate warning. I believe this issue should be investigated for a potential defect and safety recall. I urge the NHTSA to look into this matter to ensure the safety of other drivers who may be at risk due to this defect. Thank you for your time and attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660639May 13, 2025
ENGINE, ELECTRICAL SYSTEM, SUSPENSION
Engine reduced power, over acceleration as well as sluggish acceleration, wobbling on the freeway, electrical dashboard problems, tire sensor light comes on after getting it repaired. This vehicle has the same problems like 2021 -2024, reduced speed and couldn't go over 40 mph on a busy street with speed limited being 50 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660352May 12, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Chevrolet Equinox. The contact stated while his son was driving 60 MPH, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal and stalled. No warning light was illuminated. The contact's son was able to coast to the side of the road. The contact's son called Roadside Assistance, who added gasoline to the vehicle, because the contact's son believed that was the cause of the failure. However, the vehicle failed to restart. The vehicle was towed to an independent mechanic where it was diagnosed with fuel pump failure. The fuel pump and battery were replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660543May 12, 2025
ENGINE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR
The contact owns a 2020 Chevrolet Equinox. The contact stated that at start -up, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the A/C compressor was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Technical Service Bulletin: 18-NA-162; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660026May 9, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Twice my vehicle has stopped working where the shift to park messaging comes up and the car will not turn on or off. The vecle displays sec, low fuel, and park to shift messaging. The p for park to shift with the wrench underneath it appears. This issue happened once while I was in park and tried turning on my car and the other while I was in drive at a light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657687April 30, 2025
ENGINE, SERVICE BRAKES
The vaccum pump seized which is connected to the camshaft which broke causing the timing chain to break. This caused the vehicle to lose breaking g power and almost wreck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654420April 14, 2025
ENGINE
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at approximately 35 MPH, the vehicle stalled. The vehicle could not able to be restarted. The vehicle was towed to the residence, and a handheld diagnostic machine retrieved DTC: U18A2. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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