Chevrolet Equinox Complaints (2020)

318 consumer complaints on file.

#11718839February 18, 2026
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT, EQUIPMENT:ELECTRICAL:INFOTAINMENT
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717633February 12, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2020 Chevrolet Equinox. The contact stated that the rear tire treads were prematurely worn. A mobile independent mechanic diagnosed the vehicle at the residence, and the mechanic determined that the brakes were dragging. The brakes were replaced. The vehicle was taken to a tire dealer, where the rear tires were replaced. The vehicle was taken to the dealer, where the defective tires were inspected. The service manager associated the failure with NHTSA Campaign Number: 19V704000 (Service Brakes, Hydraulic); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that no assistance would be provided because the VIN was not included in the recall. The failure mileage was approximately 48,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717644February 12, 2026
VEHICLE SPEED CONTROL, POWER TRAIN
I keep loosing power and get the message "Engine Power Reduced" and the car stops while driving down the road, sometimes it just stutters and won't maintain speed without the warning. I've had 2 shops check it out and can't find anything wrong. This vehicle has had all required maintenance done by the dealer since it was new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715208February 3, 2026
POWER TRAIN
The contact owns a 2020 Chevrolet Equinox. The contact stated that after coming to a complete stop, the vehicle hesitated while accelerating. No warning light was illuminated. The vehicle was taken to an independent mechanic, who replaced the front wheel drive transmission assembly, flushed the transmission fluid, and updated the transmission control module. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715412February 3, 2026
UNKNOWN OR OTHER
Vehicle lacked power to accelerate. Took vehicle to Christian Brothers Automotive where it was diagnosed with a bad transmission, Christian Brothers replaced the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714896February 2, 2026
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving approximately 58 MPH, the message “Engine Power Reduced” was displayed, and the vehicle unintendedly decelerated to 30 MPH. The vehicle was taken to the nearest exit and to the nearest gas station. The contact waited for a while before driving to the residence, while not exceeding 30 MPH. The vehicle was taken to a certified mechanic, who diagnosed that the Positive Crankcase Ventilation (PCV) valve, bypass tube, the injector seal set, an unspecified plug, and the vacuum pump seal had failed, and needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714534January 30, 2026
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I would like to formally file a safety complaint regarding my Chevrolet vehicle and to express concern over Chevrolet’s handling of a known defect. On January 22, while driving to work in cold weather conditions, my vehicle experienced a sudden and dangerous malfunction. The engine unexpectedly revved to approximately 4,500 RPM, the check engine light illuminated, and the dashboard displayed an “Engine Power Reduced” message. Despite removing my foot from the accelerator, the vehicle did not slow down as expected. I was able to pull over to the side of the road and bring the vehicle to a stop. I immediately contacted my local Chevrolet service department and was advised to bring the vehicle in six days later, the following Friday. Due to the safety risk, we did not use the vehicle during this time out of concern for a potential accident. When the vehicle was inspected by the Chevrolet dealership, we were informed that Chevrolet had identified this issue as being related to cold weather operation and that a custom shield had been designed to address the problem. We were also told that Chevrolet vehicles were not adequately designed for cold weather conditions, which led to this failure. Despite this acknowledgment and the fact that Chevrolet has engineered a corrective part, we were informed that the repair—costing approximately $1,600—is not covered under our extended warranty, as the shield was not installed on the vehicle at the time of purchase. The vehicle remains unsafe to drive. When accelerating, engine RPMs surge from approximately 2,500 to 4,000 RPM, and the vehicle can suddenly decelerate, creating a serious risk of rear-end collisions if a following driver is forced to brake abruptly. This issue represents a significant safety hazard. Chevrolet has acknowledged the defect by creating a corrective part, yet is declining to cover the repair cost, leaving the responsibility with the customer for a known design issue. Please let me know my next step
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714589January 30, 2026
ENGINE
While driving, my engine light came on. After taking it in, it turned out that I had water/oil freezing in the intercooler. This could have been very dangerous when I was driving. I have had the GM Wrap put on it. I am hoping that this will not be a problem again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714370January 29, 2026
ENGINE, BACK OVER PREVENTION: WARNINGS
turbo/superchargers malfunctioned, and I had to have it replaced back up sensors do not work properly. Say backup, assistant, malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714012January 28, 2026
EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:HEADLIGHTS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the turn signal flashed two or three times and then stopped. In addition, the doors independently locked and unlocked, and the TPMS sensors were inoperable. The contact stated that when the failure occurred, the front headlights flashed off and came back on. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712443January 21, 2026
SERVICE BRAKES
My son was driving the car the Service Brake Assist message popped up on the screen, and the brake pedal went stiff. He was coming to a red light and had to swerve to the right to avoid hitting the cars in front of him as he had no brakes at this point. We had the vehicle towed to our house, had the vehicle looked at by our mechanic. The Diagnosis was the brake vacuum pump, part number #12684050 exploded. It is available for inspection, at this point we don't know if the metal pieces have fallen into the engine compartments and we would rather not replace the engine as well. We had contacted the Local Chevy Service dept. who said we can pay $1500.00 to for them to take apart the top of the engine to look for broken pieces, but the best option is to trade it in as soon as possible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712034January 20, 2026
ENGINE
Oil Consumption... loses 1 QT every 1000 miles driven... Car only has 28,000 miles driven on it...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709875January 9, 2026
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving approximately 40 MPH, the message "Engine Power Reduced" was suddenly displayed. While attempting to stop, the brake pedal was extremely difficult to depress, and the braking distance was extended. The vehicle was later towed to the local dealer, who diagnosed that the brake vacuum pump had failed and needed to be replaced. The vehicle was not yet repaired. The contact was also informed that metal shavings from the vacuum pump might have entered the engine and that an engine diagnostic test was needed. No further information was available. The manufacturer was notified of the failure. The failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708061December 31, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
Rear spear tire compartment full of water. Sunroof drains leaking into rear fuse box. Fuel pump and fuel pump module failing when driving. Turbo locking up from oil seal failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703653December 8, 2025
AIR BAGS, POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Forward collision system dint notify of an object infront , also breaks locked up when used .Air bags didn’t go off while a forward collision with a bus happened
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11703718December 8, 2025
ENGINE
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at 30 MPH and depressing the accelerator pedal, the vehicle lost power. The check engine warning light was illuminated. Neither an independent mechanic nor the dealer was contacted. The contact waited thirty minutes, and the vehicle started to operate as intended. The contact stated that the failure had occurred on several different occasions. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The contact stated that the failure had occurred on several occasions. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700994November 22, 2025
SERVICE BRAKES
The power brake booster failed suddenly causing the brake petal to become hard. Almost caused an accident as I suddenly lost the ability to brake. There was no warning prior to the failure. After the failure a service warning for brake assist appeared. The vehicle was been inspected by an auto service provider.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698912November 12, 2025
POWER TRAIN
The Engine Power Reduced Sensor came on and the gas pedal was hard to push so we took the car to a Chevy Dealership. We were told the code po299 was showing and that the turbo needs to be replaced ($4000). This is a VERY common problem and Chevy even acknowledges that but they are doing nothing about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699047November 12, 2025
SERVICE BRAKES
This issue has happened to me twice now. Dec 19th 2024 I Driving on a highway at about 60mph, traffic slowed, I tried to stop and instantly had no brakes at all. There was a light that came on as I was applying the brakes, "service brake assist". Had it towed to a mechanic and they replaced the brake vacuum pump. We ordered this part from a Chevrolet dealership so we knew it was the proper part. Most recent was two days ago, Nov 10th 2025, NOT even a full year later. Driving about 55mph, tried to stop and no brakes again with the same service message. It is currently at the shop being repaired. The part is under warranty but of course labor isnt. Both times this happened, I had to drive over on to the shoulder to avoid causing an accident. Prior to this, there was no warning that there was anything wrong with the brakes. The only place that can confirm this issue is the mechanic shop as they are the ones doing the work. Attached is a copy of the receipt from the first time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698633November 10, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate while depressing the accelerator pedal. The message “Reduced Engine Power” was displayed. The vehicle did not require a restart to resume operation. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the wastegate actuator had failed and needed to be replaced. The contact was informed that the coolant inside the actuator had frozen due to the local low temperatures. The dealer advised that precautions were needed to prevent future coolant-related failures. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Equinox