Chevrolet Equinox Complaints (2010)

784 consumer complaints on file.

#11395066February 7, 2021
FUEL/PROPULSION SYSTEM
AFTER REFUELING VEHICLE, I NOTICED A STRONG GAS ODOR THAT DID NOT GO AWAY FOR SEVERAL DAYS. I TOOK THE VEHICLE THE A CHEVY DEALER WHO IDENTIFIED THE PROBLEM AS A CRACKED FUEL TANK CONNECTOR, AS SHOWN IN THE ATTACHED PHOTO. APPARENTLY GM HAS RECOGNIZED THE ISSUE AND HAS SINCE REDESIGNED THE PART, AS SHOWN IN THE SECOND ATTACHED PHOTO. THIS VEHICLE HAS UNDER 80K MILES, HAS NEVER BEEN IN AN ACCIDENT, NOR HAD ANY OTHER INCIDENT THAT WOULD HAVE CAUSED THE PART FAILURE. THE FAILURE APPEARS TO BE A STRESS CRACK DUE TO A DEFECTIVE, OVER-STRESSED, POORLY DESIGNED, OR POORLY ASSEMBLED PART. IN SHORT, THIS PART SHOULD NOT HAVE FAILED. FURTHERMORE, THE FAILURE REPRESENTS A DANGEROUS SITUATION, DUE TO THE FUEL LEAK THAT OCCURRED. THE REPAIR WAS ON THE ORDER OF $1500, BECAUSE THE DEALER INDICATED THAT BOTH THE GAS TANK AND FILLER NECK NEEDED TO BE REPLACED. THIS IS A SUBSTANTIAL REPAIR FOR A RELATIVELY LOW-MILEAGE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394470February 3, 2021
ENGINE, VEHICLE SPEED CONTROL
I PUT IN A NEW CADILLAC CONVERTER AND EVERY TIME I TURN AROUND I HAVE TO CHANGE THE O2 SENSORS BANK1 02 SENSOR KEEPS GIVING ME P034 & P054 IN A PERMANENT P0420 IT GETS VERY EXPENSIVE CHANGING THE SAME REPAIRS OVER AND OVER AGAIN . THIS HAPPEN WHEN I'M IN MOTION ,THE ENGINE LIGHT COMES ON ALL THE TIME .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387836January 13, 2021
ENGINE
THERE IS A GM LAWSUIT FOR MY MAKE AND MODEL OF CAR. GM IS FULLY AWARE THERE ARE ISSUES WITH THE ENGINE CONCERNING EXCESSIVE OIL CONSUMPTION AND THE DAMAGE IT DOES TO THE CARS. THEY ARE HIDING BEHIND THE LAWSUIT AND MAKING IT THE BURDEN TO THE CUSTOMER TO PROVIDE PROOF THAT EXCESSIVE OIL CONSUMPTION HAPPENED TO THEIR CAR. I AM ONE OF THE PERSONS THAT HAS BEEN DENIED COMPENSATION DUE TO THE FACT MY VEHICLE EXCEEDED THE 10 YEAR MARK IN THE LAWSUIT WHEN I PURCHASED THIS VEHICLE IN JUNE OF 2019 NOT KNOWING ANYTHING ABOUT A LAWSUIT REGARDING THIS VEHICLE AND IMMEDIATELY HAVING ISSUES WITH THE OIL CONSUMPTION AND DAMAGE TO MY CAR'S ENGINE. I PROVIDED DOCUMENTS NEEDED AND WAS DENIED. I BELONG TO A GROUP ON FACEBOOK FOR THIS LAWSUIT AND CUSTOMERS THAT ARE GETTING SCREWED OUT OF COMPENSATION FOR MONEY ALREADY PUT INTO THEIR VEHICLES. I PURCHASED MY CAR FOR $10,000 IN JUNE 2019 AND HAVE ALREADY PUT ALMOST $6,000 IN REPAIRS DUE TO EXCESSIVE OIL CONSUMPTION BACK INTO MY CAR. I AM UPSIDE DOWN IN MY CAR, HAVE BARELY HAD IT A YEAR AND HALF AND THE CHECK ENGINE LIGHT HAS COME ON AGAIN AND IS MOSTLY LIKE DUE TO THE SAME ISSUES. I CANNOT AFFORD A NEW VEHICLE BECAUSE OF THE EXISTING LOAN. I AM ANGRY AT GM BECAUSE THEY KNOW THERE ARE EXISTING ISSUES IN ALL OF THESE CARS AND THERE IS EVEN A NEW LAWSUIT THAT HAS BEEN FILED FOR MORE OF THEIR VEHICLES. I AM LIVID FOR ALL THESE PEOPLE INCLUDING ME THAT CANNOT AFFORD TO HAVE THEIR VEHICLES IN [XXX] CONDITION PARTICULARLY NOW WHEN INDIVIDUALS HAVE LOST THEIR LIVELIHOODS AND THEN ON TOP OF THAT HAVING TO FIX THEIR CARS FOR THOUSANDS OF DOLLARS. I AM A SINGLE MOM AND THIS IS DEVASTATING TO ME. I HAVE INVOICES AND SUCH TO BACK MY CLAIMS AS WELL. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384335December 21, 2020
UNKNOWN OR OTHER
CAR WONT TURN ON AND KEYS STUCK IN IGNITION I CAN'T LOCK MY CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383854December 16, 2020
ENGINE, POWER TRAIN
MY CAR BEGAN OVERCONSUMING OIL THE MOMENT I BOUGHT IT IN 2016. IT BROKE DOWN ON THE HIGHWAY AND HAD NO OIL IT EVEN THOUGH I JUST HAD THE OIL REPLACED MERELY DAYS BEFORE. WE WERE IN ANOTHER STATE, SO I HAD TO HAVE THE CAR TOWED AND RENTED A RENTAL CAR FOR SEVERAL DAYS. IT COST ME OVER $1,000 TO COMPLETE THE REPAIR AND ASSOCIATED RENTAL COSTS. ULTIMATELY, THE CAR WAS SUBJECT TO AN OIL CONSUMPTION TEST AND THE ENTIRE ENGINE HAD TO BE REBUILT. LAST YEAR, MY TRANSMISSION COMPLETELY WENT OUT WHILE DRIVING ON A STREET. I HAD TO GET THAT REPLACED TOO. NOW GM IS REFUSING TO COVER THE COST OF THE REPAIR UNDER THE CLASS ACTION SETTLEMENT FOR THE OIL CONSUMPTION ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383428December 14, 2020
ENGINE
I HAVE SPENT MORE THAN 10K ON REPAIRS ON MY CAR DUE TO THE EXCESSIVE OIL CONSUMPTION PROBLEMS. THAT INCLUDES A REPLACEMENT OF ENGINE AND CATALYTIC CONVERTER, PLUS OTHER REPAIRS WHILE THEY TRIED TO FIND OUT WHAT WAS WRONG WITH THE ENGINE. I AM PART OF THE CLASS-ACTION LAWSUIT AND I HAVE PROVIDED ALL DOCUMENTS TO THE SETTLER AND MY CLAIM HAS BEEN DENIED. NEVER BUYING A GM VEHICLE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383148December 12, 2020
ENGINE
I GOT THE VEHICLE APRIL 12TH,2019 DRIVING TO WORK VEHICLE CHECK ENGINE LIGHT CAME ON THEN DIED. OIL CHANGE END OF OCT THROUGH MIDAS. TOWED TO GM PART OF CLASS ACTION LAWSUIT BERMAN B MOTORS CLAIM BEING DENIED AS SAYING OUTSIDE OF SCA DATE. THEY SAY SCA DATE 12/14/2009 THE VEHICLE WASN'T MADE UNTIL JUNE OF 2010. I HAD IT TOWED IN 12/11/2019 THEY COULDN'T SERVICE IMMEDIATELY AS RURAL AREA AND OTHER VEHICLES WAITING BEFORE MINE. GOT VEHICLE OUT 1/28/2020. CLAIM WAS DENIED SAYING WAS OUTSIDE SCA DATE. CAUSE FOUND BY TECH WAS ENGINE DAMAGE DUE TO EXCESSIVE OIL CONSUMPTION. MANY ENGINE PARTS WERE REPLACED. TIMING CHAIN AND VALVES WERE COVERED BY GM WHEN MGR OF ART HASSLER SEEN IT WAS A EQUINOX THEN PUT BACK IN LINE BECAUSEOF DATE THE REPAIR HAD TO BE DONE. 2300.00 AND OVER TO GET OUT. 2 SERVICE PAPERS. NO OIL LIGHT CAME ON. MAY STILL HAVE DEBRIS IN ENGINE. NEEDS EXHAUST MANIFOLD,BALL JOINTS JUST HAD FRONT BRAKES REPLACED AND SENSOR THAT SAID ALL WHEEL DRIVE IS OFF FEATURE AT MIDAS. ITS ALWAYS SOMETHING. GM SHOULD DO SOMETHING THEY SHOULD HAVE APPROVED MY CLAIM AS IT WAS IN THE SHOP THE WHOLE TIME FROM 12/11/2019 TO 1/28/2020. THEY HAVEN'T OFFERED ANY RESOLUTION OR MONEY OFF A NEW VEHICLE NOTHING. SOMETHING NEEDS TO BE DONE. THERE ARE TOO MANY OF US WHO HAVE HAD THE SAME EXACT PROBLEMS. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378607December 9, 2020
ENGINE, POWER TRAIN
NO ONE TOLD ME WHEN I GOT THIS CAR HOW BAD THE OIL CONSUMPTION WAS! I GO THROUGH 5 QUARTS OF OIL IN LESS THAN 2,000 MILES. IT'S STALLED OUT WHILE DRIVING WITH NO WARNING. IT'S SUPER DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376475November 26, 2020
ENGINE
I LOVE MY CAR WAS SO PROUD OF BESSY! I WAS ON MY WAY TO WORK AND IT JUST STOPPED. WOULDN'T CRANK. GOT IT HOME TO BE TOLD THAT IT'S THE TIMING CHAIN. THAT'S $1000-$1500 THAT I DON'T HAVE. ESPECIALLY SINCE I'M TAKING CARE OF MY MOTHER N LAW SINCE MY FATHER N LAW DIED FROM CANCER. AND NOW MY HUSBAND CAN'T WORK DUE TO BEING ALMOST CRIPPLED. I STARTED DOING SOME RESEARCH DUE TO HEARING ABOUT A LOT OF PROBLEMS WITH THE VEHICLE AFTER I BOUGHT IT. TURNS OUT THAT A LOT OF PEOPLE, ALMOST EVERYBODY WHO OWNS A CHEVY EQUINOX HAS THE SAME PROBLEM! WHY IS THIS?? WHY HAS THIS NOT BEEN FIXED YET?? WHY KEEP MAKING THE SAME MISTAKE AGAIN AGAIN?? NOW MY CAR IS SITTING IN THE YARD. I HAVE A 7 YR OLD SON THAT I CAN'T EVEN TAKE TO THE DOCTOR WITH NO WAY OF GOING OR THE REST OF MY FAMILY. SOMEONE PLEASE TELL ME WHAT IS CHEVELOT GOING TO DO ABOUT THIS??? I WAS HOPING ONE DAY TO GET A BRAND NEW ONE! PLEASE HELP!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375438November 19, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
2.4-LITER ECOTEC ENGINES SUFFER FROM THE DEFECT THAT CONSUMES OIL AT A VERY HIGH RATE. THE PRIMARY CAUSE OF THE DEFECT IS MALFUNCTIONING PISTON RINGS, WHICH ARE PRONE TO PREMATURE WEAR, THE JUDGE'S ORDER STATES. THE DEFECT NECESSITATES THE NEED FOR THE CAR OWNER TO REPLENISH THE CAR'S OIL MORE FREQUENTLY. WE CHANGE OIL EVERY MONTH BECAUSE OF THIS PROBLEM BUT NOW IS WORSE BECAUSE IS COMING NOW WHITE SMOKE AND SHAKING ALL THE ENGINE SO ITS NOW OUT OF ROAD MY EQUINOX SO I AM WAITING FOR THIS SOLUTION FROM GM BUT NOT ANSWERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373127November 5, 2020
ENGINE
MY VEHICLE LEAKS A LOT OF OIL INTERNALLY. I WAS TOLD BY MY MECHANIC THAT MY INTAKE VALVES ARE COVERED IN OIL AND MY PISTONS ARE ALSO CONTAINING OIL. THE MECHANISM TO CONTROL/DRAIN THAT OIL DOESN'T WORK. BECAUSE OF THIS THE CAR IS KNOCKING AND STALLING AT IDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372811November 3, 2020
STEERING
AFTER A SHORT WARM UP (5-10 MINUTES OF DRIVING), THE STEERING WHEEL WILL INTERMITTENTLY LOSE POWER AND IS DIFFICULT TO STEER. IT IT DOESN'T MATTER THE TYPE OR SPEED OF DRIVING FOR THIS TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372587November 2, 2020
SEAT BELTS
JUST BOUGHT A 2010 CHEVY EQUONOX LTZ AND I COULDN'T GET THE SEAT BELT LATCHED. THIS MODEL OF THE EQUINOX ISNT ANY BETTER THAN MY 07 EQUINOX AS FAR AS BIG LARGE OR OBESE PERSONS AS I AM, GETTING THE SEAT BELT TO LATCH BEHIND ME. IT TORE THE SKIN OFF MY KNUCKLE AND O STILL COULDNT GET IT LATCHED. I JUST TEST DROVE IT WITHOUT IT BUCKLED . I EVEN PULLED OVER AND GOT OUT AND TRIED TO PULL UP ON THE STATIONARY CONNECTION PIECE BUT IT DONT BUDGE . WHOEVER DESIGNED THESE 2010 CHEVY EQUINOX FUD A VERY POOR JOB ON NOT THINKING OF LARGE FOLKS WHO DRIVE THESE SUVS. I STILL CAN'T GET IT LATCHED. I HAVE TO BUY AN EXTENSION PART THAT WILL CLICK IN THE FEMALE PART AND THEN EXTEND OUT A GOOD 5IN SO I CAN GET IT TO LATCH OR BUCKLE AND OPERATE VEHICLE SAFELY. I NOTICED THIS AS I GOT IN TO GO TEST DRIVE THIS 2010 EQUINOX LTZ. AND I COULD NOT GET IT TO LATCH I TRIED FOR 5 MINS AT THE DEALER LOCATION BUT DROVE OFF. PULLED OVER TRIED AGAIN, MO LUCK EITHER TIME. NOW AN EXTENSION WILL COST ME $15-20 AT LEAST. SO DOUBLE THAT BECAUSE IF I BUY ONE I'LL NEED ANOTHER FOR THE PASSENGER SIDE WHEN MY WIFE DRIVES AND I'M THE PASSENGER SO THIS WILL COST ME $40 FOR SOMETHING THAT SHOULD OF BEEN ADDRESSED DURING MANUFACTURING. IT IS LOCATED CLEAR DOWN INSIDE BETWEEN THE SEAT AND THE BACK REST OF THE SEAT. VERY POOR LOCATION. PEOPLE ARENT GOING TO FIGHT THE BELT AND WON'T WEAR IT NOW. THINK OF LARGE PEOPLE WHY DONT YOU. IT NEEDS RECALLED AND THAT LATCH NEEDS MOVED UP AND TO THE SIDE OF DRIVER NOT AROUND THE BACK OF THE DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365362October 20, 2020
POWER TRAIN
VEHICLE DOESN'T SHIFT GEARS PROPERLY. FREQUENT HESITATION AND SURGING HAPPENS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364776October 17, 2020
UNKNOWN OR OTHER
MY 2010 CHEVY EQUINOX TIMING CHAIN IS BAD AND LEAKS OIL HAD THE CAR NO LONGER THEN A YEAR THIS IS A KNOWN ISSUE IN THE CHEVY EQUINOX I HAVE DONE MY RESEARCH AND BAD TIMING CHAIN IS ONE OF THE NUMBER 1 PROBLEMS IN THESE CARS AND THERE HAVE BEEN RECALLS ON BAD TIMING CHAINS I AM A SINGLE MOTHER OF 4 KIDS TRYING TO GET BY AND THIS IS MY ONLY CAR I HAVE ITS STALLS ON ME ALL THE TIME AND THERE ARE MANY TIMES IT WILL NOT STAY RUNNING AT ALL I AM ASKING TO PLEASE PAY TO HAVE IT FIX OR PAY HALF ITS A BEAUTIFUL CAR ITS SAD TO KNOW THIS IS A KNOWN FACTOR IN THESE CARS TO HAVE BAD TIMING CHAINS AND PISTON RINGS ON THE MOTOR BUT I AM MORE WORRY ABOUT THE TIMING CHAIN I DO NOT HAVE $1200 TO $1800 FOR A NEW TIMINING OR CAR PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364508October 15, 2020
VISIBILITY/WIPER
WHEN THE CAR IS RUNNING AND I PUT THE HEAT OR DEFROSTER ON POPPING NOISES COMING FROM CONTROL SYSTEM AND THEN IT CHANGES FROM HEAT TO COOL OR COLD AIR. I HAVE TO PLAY WITH THE SYSTEM SWITCHING BACK AN FORTH FROM A/C TO HEAT TO SOMETIMES TO GET THE HEAT BACK ON. SOMETIMES IT WILL NOT COME BACK . IT STARTED IN DECEMBER OF 2016 AN CONTINUES TILL PRESENT DATE. THE NHTSA COMPLAINT #09V49800 GM CHEVROLET IS SAYING 2010 CHEVROLET EQUINOX ARE NOT INCLUDED. BUT CAR HAS THE SAME PROBLEM AS THEIR RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364542October 15, 2020
VISIBILITY/WIPER
IN 2016 THE DEFROSTER, DEFOGGER,HAVC SYSTEM STARTED TO MAKING POPPING NOISES WHICH WOULD THEN SWITCH THE HEAT TO COLD AIR. TO GET THE THE SYSTEM TO PROVIDE HEAT IN THE VEHICLE YOU HAVE TO PLAY WITH THE BUTTONS GOING BACK AN FORTH HEAT TO A/C. IF YOUR LUCKY YOU WILL GET THE HEAT BACK ON. IT ALSO AFFECTS THE ILLUMINATION OF THE DASH AND RADIO LIGHTING. IT IS A TREMENDOUS SAFETY HAZARD IN THE WINTER TO NOT HAVE HEAT FOR THE DEFROSTERS AN HEAT FOR INSIDE THE VEHICLE. IT CONTINUES TO BE A SERIOUS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361091September 25, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
COMPUTER CHIP MALFUNCTION, STABILITY TRAC, SMOKE FROM EXHAUST WITH FUMES RELEASED INTO THE INTERIOR,, DRIVER SEAT MALFUNCTION, AND OTHER THAT I CANNOT DO IT INTO WORDS , THIS ALL HAPPENED WHEN VEHICLE HAD 138,000 MILES AND ALSO CHECK ENGINE LIGHT , FUEL PUMP , IGNITION COMPARTMENT, VEHICLE IS A 2010 CHEVY EQUINOX ALL WHEEL DRIVE LTZ AND ALSO THE AWD DOES NOT WORK LIGHTS FLICKERING MULTIPLE MALFUNCTIONS WHEELS LOCK UP SOMETHING WITH THE DIFFERENTIAL I DON'T KNOW IT DOES NOT EVEN SHIFT WHEN I PUT IT IN THE MANUAL I'VE DONE EVERYTHING I COULD TO GET INSPECTIONS AND I CANNOT FIND THE RIGHT DEALER TO GIVE ME AN ANSWER THEY ALL JUST WANT MY MONEY AND I'M AN HONEST PERSON AND I WANT TO HELP A GREAT MECHANIC OUT BY BRINGING THEM BUSINESS AND REFERRING THEM CUSTOMERS I DON'T KNOW WHAT TO DO I'M STUCK I NEED HELP PLEASE I HAVE A ONE-YEAR-OLD SON I HAVE A FAMILY AND WE HAVE ONE VEHICLE AND IT'S THE CHEVY EQUINOX, OH AND ALSO THERE'S TWO DIFFERENT SIZE TIRES BEING THAT IT'S ALL-WHEEL DRIVE THE FRONT TIRES HAVE SMALLER WHEELS I MEAN SMALLER TIRES THAN THERE IS ON THE REARS SO BOTH FRONTS AND PASSENGER ARE SMALLER THAN THE RE AR DRIVER AND REAR PASSENGER THE ONES ON THE REAR ARE CORRECT AND WAS SUPPOSED TO BE ON THAT CAME OUT OF FACTORY THEY'RE SUPPOSED TO BE ALL FOUR OF THE SAME OF THE ONES THAT ARE ON THE REAR BECAUSE OF THE FACT IT'S ALL WHEEL DRIVE AND THEY CAN MESS UP THE TRANSMISSION AND I THINK IT DID BUT I'M NOT SURE I NEED PROFESSIONAL HELP ASAP THANK YOU SO MUCH AND HAVE A BLESSED DAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360354September 21, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
IT USES OIL LIKE CRAZY. WE HAVE CHANGED EVERYTHING,BESIDES GETTING A NEW MOTOR. I WAS DRIVING HOME FROM WORK TONIGHT AND THE ABS AND TRACTION CONTROL LIGHT CAME ON OUT OF NO WHERE. MY BRAKES WHERE TRYING TO LOCK UP. WHEN YOU CRANK IT NOW IT MAKES A FUNNY NOICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359992September 19, 2020
ENGINE
WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, STATIONARY, ALL NIGHT, ALL MORNING, KEY WAS NOT IN THE IGNITION, NO ONE AROUND, IT STARTED BY ITSELF. NO ONE WAS IN THE VEHICLE AND THE DOORS LOCKED. WHEN NEXT DOOR NEIGHBOR LEFT HIS HOUSE, IN THE MORNING, HE NOTICED IT WAS RUNNING AND CHECKED TO SEE IF THE KEY WAS IN THE IGNITION, IT WASN'T, AND THEN IF WE WERE AROUND, WE WEREN'T. THEN HE TOUCHED THE HOOD OF THE CAR TO SEE IF IT WAS HOT, IT WASN'T AND WAITED UNTIL THE VEHICLE TURNED OFF. IT RAN FOR ABOUT 20 MINUTES BEFORE IT TURNED OFF. WE WERE TOLD IN THE EVENING OF WHAT HAPPENED AND WENT TO SEE IF THE VEHICLE WOULD START WITH THE KEY AND IT DID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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