Chevrolet Equinox Complaints (2010)

784 consumer complaints on file.

#10369993December 11, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE
+2010 EQUINOX LIFTGATE GOES ALL THE WAY UP, BUT IN A COUPLE OF SECONDS SLOWLY COMES BACK DOWN TO ABOUT 3/4 OPEN. I TRIED EVERYTHING TO CORRECT THE PROBLEM. COULD NOT FIND ANYTHING ON THE INTERNET OF ANYONE ELSE HAVING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368586December 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
WHILE DRIVING ON LEVEL PAVEMENT AT 65 MPH, WITH MY CRUISE CONTROL ON, ALL OF A SUDDEN, THE VEHICLE DOWNSHIFTED 2 GEARS, AND THE TACH ROSE TO 5300 RPMS. I TAPPED THE BRAKE PEDAL, AND IT DISENGAGED THE CRUISE AND PROCEEDED IN A NORMAL CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368611December 1, 2010
VISIBILITY
JUST ONE DAY THERE WASN'T HEAT ON MY 2006 CHEVY EQUINOX WITH 50,900 MILES. WITHOUT HEAT FROST COULD FORM ON THE WINDSHIELD AND BLOCK VISIBILITY. A QUICK CHECK ON THE NET INDICATED A COMMON PROBLEM (LATENT DEFECT?) THAT THE STUB TO THE ACTUATOR ON THE TEMPERATURE BLEND DOOR BREAKS OFF. I TOOK IT TO A CHEVY DEALER AND IT TOOK THEM 8.5 HOURS TO REPLACE THE TEMPERATURE BLEND DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367348November 24, 2010
TRACTION CONTROL SYSTEM, POWER TRAIN
TRACTION CONTROL LIGHT CAME ON WHILE I WAS DRIVING ON 10/27/10 26 DAYS AFTER I PURCHASED THIS NEW VEHICLE. THEN THE SERVICE TRACTION CONTROL MESSAGE CAME ON FOLLOWED BY THE CHECK ENGINE LIGHT. WHILE TRYING TO GET OUT OF TRAFFIC AND PARK,AS I SHIFTED FROM REVERSE TO DRIVE,THE VEHICLE KEPT ROLLING BACKWARDS. THE GEAR SHIFT ILLUMINATION WAS NO LONGER HI-LIGHTING WHAT GEAR I WAS IN. I HAD THE VEHICLE TOWED TO THE DEALERSHIP'S SERVICE DEPT AND THEY CLAIM THAT THEY NOT ONLY CANNOT DUPLICATE THE PROBLEM BUT THAT THEY CANNOT FIND ANY PROBLEM AT ALL AND EXPECT ME TO PICK UP THIS VEHICLE AND MAKE PAYMENTS FOR THE NEXT SIX YEARS ON IT. WHEN THIS INCIDENT OCCURRED,MY FIRST MONTHLY PAYMENT WASN'T EVEN DUE YET. MY [XXX] YEAR OLD SON WAS IN THE VEHICLE WITH ME AND WE COULD HAVE BEEN IN AN ACCIDENT. GM AND THE DEALERSHIP (BRYNER CHEVEROLET) REFUSE TO GIVE ME A REPLACEMENT VEHICLE OR RETURN MY DOWN-PAYMENT. THEY ACTUALLY,EXPECT ME TO PUT MY LIFE AT RISK TO PROVE TO THEM THAT THIS INCIDENT REALLY OCCURRED. UNDER THE LEMON LAW,I AM REQUIRED TO GIVE THEM 3 CHANCES TO FIX THE PROBLEM. HOW CAN I DO THIS IF THEY CANNOT FIND THE PROBLEM TO FIX. ALSO AM I SUPPOSED TO PUT MYSELF AND OTHERS IN DANGER TO PROVE THAT THERE IS A PROBLEM? *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366297November 13, 2010
UNKNOWN OR OTHER, STEERING
THE PROBLEM IS WITH THE STEERING. AFTER THE VEHICLE HAS BEEN DRIVEN FOR MORE THAN AND 1/2 HOUR, IT BECOMES STICKY ON EACH SIDE OF THE CENTER. I HAVE HAD NO SERIOUS PROBLEMS AS OF YET, BUT THE LONGER IT IS DRIVEN, THE WORSE IT GETS. WHEN THIS OCCURS, THE NATURAL RESPONSE IS TO CORRECT AND SOMETIMES THIS CANBE QUITE SCARY OR NERVE RACKING. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP TWICE AND THEY CLAIMED THERE WAS NOTHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365531November 12, 2010
ENGINE AND ENGINE COOLING
ON AUG 15, 2010 MY NEW CHEVY EQUINOX, WITH ONLY 717 MILES ON IT, STALLED IN THE MIDDLE OF THE ST. IT WAS TOWED (MIRAK CHEVROLET) ON SUNDAY AUG 15TH, AND THEY DIDN'T FIX THE PROBLEM UNTIL TUES. AUG 24TH. IN THE INTERIM I HAD BEEN TOLD THAT THEY DIDN'T KNOW WHAT THE PROBLEM WAS AND FINALLY A WHOLE NEW TRANSMISSION HAD TO BE ORDERED. I HAVE CALLED THE CHEVROLET CORP. AND THE GM EXECUTIVE OFFICES TO INFORM THEM THAT THIS IS COMPLETELY UNACCEPTABLE. A BRAND NEW CAR ONLY 3 WEEKS OLD SHOULD NOT NEED A NEW TRANSMISSION. I TOLD THEM THAT I DON'T WANT THE CAR BECAUSE I HAVE A CHILD AND I DO NOT FEEL SAFE IN IT. GM TOLD ME THAT THERE WAS NOTHING THAT THEY COULD DO; I HAD TO TAKE IT BACK. ON NOV 1ST I WAS DRIVING HOME WITH MY DAUGHTER AFTER WORK AND MY CAR STALLS AGAIN IN RUSH HOUR TRAFFIC. THIS TIME I HAD MY VEHICLE TOWED TO THE DEALERSHIP THAT I BROUGHT IT FROM (QUIRK CHEVROLET), AND CALLED GM AGAIN TO NOTIFY THEM OF WHAT HAPPENED. THE SERVICE ADVISOR WHO WAS DEALING WITH MY VEHICLE [XXX] SAID THAT THE PROBLEM THIS TIME WAS DUE TO DEBRIS GETTING INTO THE CAM SHAFT SCREEN/FILTER. I TOLD GM THAT I DO NOT WANT THAT CAR ANYMORE, EITHER GIVE ME A NEW CAR OR REFUND MY MONEY AND I WILL TAKE MY BUSINESS ELSEWHERE. AGAIN, THEY TOLD ME THAT I HAVE TO TAKE THE CAR BACK AND THERE WAS NOTHING THEY COULD DO. I TOLD THEM THAT THIS IS A VEHICLE THAT STALLS IN THE MIDDLE OF THE STREET WHILE DRIVING. THIS IS A HUGE SAFETY ISSUE! ON NOV. 4TH I WENT TO THE DEALERSHIP TO GET MY CAR. [XXX] LET ME TRANSFER MY BELONGINGS IN THE SERVICE GARAGE, TOLD ME DRIVE OUT OF THE GARAGE. AS I WAS PULLING OUT OF THE GARAGE I TRIED TO AVOID HITTING ANOTHER CAR BUT DIDN'T CLEAR THE TURN, I WOUND UP SCRAPPING AND DAMAGING THE SIDE OF MY CAR[XXX]DIDN'T GUIDE ME NOR DID HE TELL ME TO STOP WHEN I WAS ABOUT TO HIT THE SIDE OF THE GARAGE, HE JUST STOOD THERE WATCHING. HIS MANAGER ([XXX]) CAME OUT AND TOLD ME I HAVE TO GET MY INSURANCE TO PAY FOR IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360999October 18, 2010
STEERING
STICKY STEERING, THE STEERING WHEEL STICKS AND YOU HAVE TO GIVE IT A SLIGHT TUG TO THE LEFT OR RIGHT TO GET IT TO MOVE OFF THE CENTER. IT IS NOTICEABLE ON GOOD SURFACES. I WORRY ABOUT THE SAFETY OF THE STEERING ESPECIALLY IF THE SURFACE IS SLIPPERY. STARTED IN SEPT 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360599October 15, 2010
STEERING
MY 2010 CHEVROLET EQUINOX STEERING BINDS UP AFTER THE VEHICLE IS WARMED UP. THE BINDING HAPPENS WHEN TURNING SLIGHTLY TO THE RIGHT OR LEFT FROM A STRAIGHT AHEAD POSITION. IT IS MOST NOTICEABLE ABOVE 50 MPH. THE BINDING CAUSES THE DRIVER TO OVER CORRECT AND MAY CAUSE AN ACCIDENT IN WET OR SNOW CONDITIONS. AFTER THE STEERING BEGINS TO BIND, IT INTERMITTENTLY BINDS AT ALL SPEEDS DURING THAT DRIVE. WHEN THE VEHICLE COOLS DOWN THE STEERING RETURNS TO NORMAL. I TOOK THE VEHICLE TO THE DEALER ON 10-13-2010 AND DEMONSTRATED THE PROBLEM TO THEIR "FRONT END" TECHNICIAN. HE EXPERIENCED THE PROBLEM BUT HAD NO CLUE AS TO WHAT THE PROBLEM IS. HE SAID HE WOULD CALL TECHNICAL ASSISTANCE ON 10-19-2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360632October 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2010 CHEVY EQUINOX LTZ. I PURCHASED THE VEHICLE IN APRIL. SOON AFTER WE NOTICED A DEFINITE CLUNKING SOUND WHEN THE CAR SHIFTED FROM 2 TO 3 GEAR, AROUND 3000 RPM. IT ONLY HAPPENS OCCASIONALLY. I HAVE FOUND OTHERS WITH THE SAME PROBLEM. IS GM GOING TO LOOK INTO THIS PARTICULAR PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360438October 14, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT NOTICED A KNOCKING NOISE FROM THE ENGINE AREA. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE CONTACT SHOULD USE HIGHER GRADE FUEL TO QUIET THE NOISE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THERE WERE NO REMEDIES FOR THE FAILURE. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS APPROXIMATELY 12,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357186September 23, 2010
VISIBILITY
TL*THE CONTACT OWN A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE CHROME ON THE DASHBOARD IMPAIRED HIS VISION DUE TO GLARE ON THE CHROME KNOB WHICH COULD POTENTIALLY CAUSE A CRASH. THE DEALER STATED THEIR WAS NO ALTERNATIVE PART TO REPLACE THE KNOB; THEREFORE, THERE WAS NOTHING THEY COULD DO. THE CONTACT STATED THAT THE MANUFACTURER SHOULD RECALL THE DESIGN OF THE VEHICLE. THE FAILURE MILEAGE WAS 18,338.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356025September 16, 2010
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2010 CHEVY EQUINOX AND IT IS MAKING A KNOCKING NOISE EVERYTIME I GIVE IT GAS THIS IS A BRAND NEW TRUCK I SHOULDN'T BE HAVING THIS PROBLEM I HAVE TAKEN IT BACK AND FORTH TO THE SERVICE AND THEY KEEP TELLING ME THAT NOTHING IS WRONG WITH IT THAT'S ITS NORMAL WELL I DON'T THINK SO I THINK THAT THIS TRUCK IS A LEMON AND IF SOMETHING ISN'T DONE WITH MY TRUCK I WILL CALL THE CHANNEL 7 ON YOURSIDE AND THEN I WILL SUE THE GM PEOPLE FOR NOT DOING ANYTHING ABOUT THIS PROBLEM I AM VERY UPSET OVER THIS,AND I M SURE THAT OTHER PEOPLE ARE HAVING THE SAME PROBLEM AS ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353724September 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
SINCE THE PURCHASE OF MY 2010 CHEVY EQUINOX I HAVE BEEN EXPERIENCING ROUGH SHIFTS (CLUNKS INTO GEAR) WHEN THE VEHICLE SHIFTS UP INTO 3RD GEAR. I TOOK THE VEHICLE TO THE DEALER AND THEY COULDN'T FIND ANYTHING WRONG BUT WENT AHEAD AND FLASHED THE ECU. THE VEHICLE WORKED FINE FOR ABOUT 2 WEEKS THEN BEGAN TO DO THE SAME THING AGAIN. AT TIMES IT CLUNKS SO HARD IT FEELS LIKE YOU HAVE HIT SOMETHING. THERE ARE MANY COMPLAINS ON EDMUNDS ABOUT ROUGH SHIFTS UP AND DOWN GEARS. THERE IS ALSO ANOTHER COMPLAINT ON HERE. GM NEEDS TO FIX THIS ISSUE OR REPLACE MY TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352685August 30, 2010
POWER TRAIN
2010 CHEVROLET EQUINOX. HAD AN ISSUE WITH THE TRANSMISSION "SLIPPING" OR BUMPING BETWEEN SHIFTS. I BROUGHT IT TO DEALER TWICE. SAID IT WAS PROGRAMMING ISSUES - SUPPOSEDLY FIXED IT - BUT STILL DOING IT. THEN LAST WEEK WITH ONLY 26,000 MILES - I HAD A STABILITY TRACK LIGHT COME ON AND IT IDLED VERY ROUGHLY. I LEFT IT AT DEALER TO BE FIXED - OVER A WEEK AGO! THEY SAID IT IS A TIMING BALANCE CHAIN??? I WILL NOT BUY ANOTHER GM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350725August 20, 2010
WHEELS, STEERING, SUSPENSION:FRONT
WHEN SLOWLY TURNING THE STEERING WHEEL TO THE RIGHT ALL THE WAY TO ALMOST THE VERY END AND WHILE ADVANCING AT A VERY LOW SPEED, THERE'S A SMALL HIGH PITCH NOISE AND "THUNK" OF A SOUND THAT CAN BE HEARD FROM THE FRONT-LEFT OF THE VEHICLE, IF THE RADIO AND VENTILATION IS QUITE DOWN. IT DOES NOT SOUND HEALTHY AND IS QUITE DISTURBING KNOWING THAT THERE'S ONLY 3500KM ON THIS 2010 CHEVROLET EQUINOX LS WOULD THERE BE OTHER COMPLAINTS LIKEWISE? AND PLEASE INVESTIGATE. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349929August 17, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT WAS CHARGING A CELLULAR PHONE WHEN THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE WOULD RECUR WHENEVER CHARGING A CELLULAR PHONE. THE DEALER ADVISED THAT PLACING THE CELL PHONE ON THE PASSENGER SEAT WOULD INTERFERE WITH THE AIR BAG SYSTEM AND THAT THE VEHICLE WAS OPERATING AS NORMAL. THE CONTACT WAS ADVISED NOT TO PLACE ANY ELECTRONIC DEVICES ON THE FRONT PASSENGER SEAT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 1,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350189August 17, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING
BOUGHT A CHEVY 2010 EQUINOX BACK IN NOVEMBER OF THIS YR., AT 5,000 MILES I NOTICED A SECONDARY NOISE RATTLING/KNOCKING TYPE OF SOUND COMING FROM MY ENGINE (AT ACCELERATION). BROUGHT THE VEHICLE TO THE DEALERSHIP 3X NO RESULTS. I BROUGHT MY CAR TO 2 DIFFERENT INDEPENDENT MECHANICS BOTH NOTICED AND OBSERVED THE NOISE AND BOTH SEEM TO BELIEVE THE NOISE IS LACK OF FUEL GETTING TO THE ENGINE CAUSING MINI EXPLOSIONS TO THE ENGINE, THEREFORE CAUSING HOLES IN THE PISTONS WHICH WOULD CAUSE FURTHER ENGINE DAMAGE. I CONTACTED GM AND THE DEALERSHIP BOTH IGNORE THE PROBLEM AND WILL NOT ACKNOWLEDGE AT THIS TIME, LATER FOUND OUT FROM THE GM DEALERSHIPS SERVICE STATION THAT ACCORDING TO GM TECH ASSIST THAT THERE ARE 20 OTHER CASES LIKE MINE THAT THEY WERE NOTIFIED OF AND GM IS NOT WILLING TO DO ANYTHING ABOUT, THIS TO ME IS A MAJOR SAFETY CONCERN TO MYSELF AND MY FAMILY. NOW I HAVE MORE MILES AND THE NOISE IS GETTING LOUDER AND MORE FREQUENT. I DON'T FEEL SAFE DRIVING MY CAR KNOWING THAT MY ENGINE COULD BE SEVERELY AFFECTED. I HAVE BROUGHT MY CAR BACK TO DEALERSHIP 3X TO NO PREVAIL. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345626July 27, 2010
STEERING
I HAD A 'STICKY' STEERING PROBLEM BACK ON JAN. 2010 DURING A TRIP NORTH TO CANADA. IT HAPPENED AGAIN LAST WEEK ON A LONG TRIP TO SANDUSKY OHIO, AND IT HAS GOTTEN WORSE! BASED ON MY EXPERIENCE I THINK THIS PROBLEM HAPPENS ONLY ON VERY FLAT HIGHWAY IN GOOD CONDITION, SUCH AS THE OHIO TURNPIKE AND 405 IN CANADA. AS SOON AS I GET INTO MICHIGAN (HORRIBLE I75 CONDITION) THE PROBLEM IS NOT NOTICEABLE ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342973July 13, 2010
VISIBILITY
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED WHEN THE SUN WAS SHINING ON THE CHROME LATCH OF THE STORAGE COMPARTMENT OVER THE DASHBOARD, THE GLARE FROM THE SUN WOULD OBSTRUCT THE CONTACT'S VIEW OF THE ROADWAY. THE DEALER ADVISED THE VEHICLE WAS DESIGNED IN THAT MANNER AND THERE WAS NO REPAIR AVAILABLE FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 2,472. UPDATED 09/09/10. *LJ UPDATED 09/10/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342100July 8, 2010
STRUCTURE, LATCHES/LOCKS/LINKAGES, EQUIPMENT
IN NEW CHEVY VEHICLES THERE IS A CENTER STORAGE COMPARTMENT LOCATED ABOVE THE CENTER CONSOLE. THIS IS HELD DOWN IN PLACE BY A SIMPLE PUSH BUTTON. THE BUTTON HOWEVER IS PROBLEMATIC AS IN SOME TRIMS IT IS A CHROME FEATURE. IN SUNNY CONDITION, THE REFLECTION FROM THE CHROME PUSH BUTTON REFLECTS INTO THE DRIVER'S EYES. THIS COULD LEAD TO POSSIBLE DANGEROUS DRIVING CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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