Chevrolet Equinox Complaints (2013)

751 consumer complaints on file.

#10592378May 19, 2014
STRUCTURE:BODY, WHEELS, ENGINE
I PULLED INTO MY DRIVEWAY AND PUT THE CAR IN PARK. I NOTICED A SMALL PUFF OF WHITE SMOKE FROM THE HOOD IN ONE SPECIFIC PLACE. PRIOR TO THIS, THERE WAS NOT A CHECK ENGINE LIGHT, THERE WAS NOT A MESSGAE WARNING OF REDUCED ENGINE POWER. THE CAR WAS INSPECTED AT A CERTIFIED GM DEALERSHIP ON 4/16/2014. NOTHING WAS NOTED ON THE DIAGNOSTIC FORM TO FIX OR REPLACE. IT WAS COMPLETED AT THE DEARLERSHIP THAT WE PURCHASED THE CAR AT. I QUICKLY GOT OUT OF MY CAR AND BEGIN TO GET MY THREE YEAR OLD OUT OF HIS CARSEAT. I LOOKED AT THE HOOD AND THERE WAS SO MUCH BLACK SMOKE POURING OUT OF THE HOOD I COULD NOT SEE OUR SHED OR ANYTHING IN FRONT OF ME. I YELLED TO THE OTHER TWO CHILDREN (BOTH 6), TO GET OUT OF THEIR CARSEATS AND RUN INTO THE WOODS. I UNBUCKLED ONE CHILD AND THE OTHER CHILD SLIPPED OUT OF HER BUCKLE. THEY RAN TO A SAFE SPOT. I RAN INTO THE HOUSE CALLED 911 AND GOT OUR FIRE EXTINGUISHER. CAME OUTSUDE AND THERE WAS BLACK SMOKE FILLING THE SKY AND POURING OUT OF THE HOOD IN NUMEROUS PLACES. I USED THE FIRE EXTINGUISHER WHICH DID NOT HELP. I GOT THE GARDEN HOSE AND TRIED TO USE THAT, BUT WAS GETTING TOO DANGEROUS. SO I WAITED FOR THE FIRE DEPARTMENT TO ARRIVE. AT THIS TIME THERE WAS FLAMES COMING FROM THE BOTTOM AND TOP OF THE CAR AND THE CAR WAS MAKING LOUD CRACKING AND EXPLODING NOISES. THERE WAS SO MUCH SMOKE I COULD NOT SEE THE HOUSE WHICH WAS CLOSE BY. THE WINDOWS EXPLODED AND THE PASSANGER AIRBAG WENT OFF. THE THREE CHILDREN COUNTINUED TO BE 500 FEET INTO THE WOODS AND I FRANTICALLY WAS RUNNING AROUND (37 WEEK PREGNANT).THE SHED CAUGHT ON FIRE. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE TWO FRONT TIRES WERE COMPLETLY MELTED AND RUINED OUR DRIVEWAY. *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10588903May 16, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPROGRAMMED BUT THERE WAS NO PROGRAMMING INFORMATION AVAILABLE TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588911May 16, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPROGRAMMED BUT THERE WAS NO PROGRAMMING INFORMATION AVAILABLE TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586758May 6, 2014
VEHICLE SPEED CONTROL, ENGINE, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
WHILE APPROACHING A TRAFFIC SIGNAL THE ENGINE WENT TO A REDUCED POWER MODE (IDLE)....I HAD NO CONTROL OF THE CAR...COULD NOT MOVE....COULD NOT EVEN MOVE TO SIDE OF ROAD...BLOCKING TRAFFIC....CALLED ONSTAR CHEVY EMERG ROAD ASSIST...WHILE MAKING ARRANGEMENT FOR TOW HE ASKED FOR MILEAGE...I HAD TO TURN OFF THE ENGINE TO GET RID OF THE SCREEN WHICH SAID "REDUCED ENGINE POWER"....GAVEHIM THE MILEAGE...WHEN RESTARTING THE ENGINE THE ENGINE NOW IDLED NORMAL AND WHEN PU IN DRIVE , I COULD NOW MOVE THE CAR....CANCELED THE SERVICE...TOOK THE CAR TO THE DEALER NEXT AM...THEY DIAGNOSED THE TROUBLE TO BE A "BINDING THROTTLE BODY" IT WAS REPLACED...I AM APPREHENSIVE DRIVING THE CAR , ESPECIALLY ON I95 WITH TRUCKS AND CARS TRAVELING 70/80 MPH I COULD GET KILLED....... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586768May 6, 2014
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I HAVE TWO 2013 CHEVROLET EQUINOX LT AND BOTH HAVE THE SAME PROBLEM WITH THE RADIO AND CENTER A/C CONSOLE/HEATER/DEFROSTER. IF A USB DEVICE IS PLUGGED INTO THE RECEPTACLE IN THE CENTER CONSOLE AT TIMES THE RADIO AND CONSOLE STOP WORKING. THIS AFFECTS THE SAFETY OF THE VEHICLE BY DISABLING THE DEFROSTER CONTROL ALLOWING THE WINDOWS TO ICE UP (ESPECIALLY IN MICHIGAN). I HAVE ASKED THE DEALER AS TO WHY IT HAPPENS AND THEY HAD NO ANSWER. THE SYSTEM HAS ALWAYS REBOOTED FINE AFTER SHUTTING THE VEHICLE OFF FOR 5-10 MINUTES. AGAIN THIS HAS ONLY HAPPENED WHEN A USB DEVICE IS PLUGGED IN. IT IS MY ASSUMPTION THAT THERE IS A PROBLEM WITH THE BOOTING OF THE CENTER CONSOLE THEREFORE NOT ALLOWING THE DEVICES TO WORK. I HAVE SEARCHED THE INTERNET AND THERE ARE MANY COMPLAINTS FOR THE SAME ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583625April 19, 2014
ENGINE AND ENGINE COOLING
PURCHASED 2013 CHEVY EQUINOX LTZ ON JAN 2013. A MONTH LATER A MOLDY/RUBBERY SMELL COMING FROM THE AC VENTS. IT WAS GETTING WORST SO I TOOK IT TO THE DEALER FOR CHECK UP. THEY CLEANED AND DISINFECTED AC SYSTEM. INSTALLED A BLOWER COMPRESSOR TO DRY WATER THAT SITS FROM AC.ON...HUM... THEY TOLD ME SINCE I LIVE IN THE STATE OF TEXAS, I WILL HAVE THIS PROBLEM...HUM... JUST BE AWARE THIS VEHICLE WILL NOT SURVIVE ON A TROPIC CLIMATE BECAUSE OF THE MOLD .... LAME EXCUSED FROM DEALER. TWO YEARS LATER STILL HAVING SAME PROBLEM...TAKE IT TO THE DEALER AND THEY CLEAN AND DISINFECT AIR VENTS AND KEEPS HAPPENING. APRIL 2014 TAKING IT BACK FOR THAT AND OTHER ISSUES THAT I WILL ADDRESS HERE. THANK YOU. VERY DISAPPOINTED WITH GM BUILDING DEFECTIVE CARS AND NOT ADMITTING IT. MY FIRST AND MY LAST AMERICAN CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583627April 19, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES
MARCH 2013 RADIO CONTROL WENT OFF/ RADIO DISPLAY SCREEN FROZE FOR FEW HOURS. I WAS UNABLE TO TURN ON/OFF RADIO AND STAYED ON THE SAME VOLUME. TURNED OFF THE CAR TO RESET AND IT DID NOT GO AWAY. TAKING IT TO THE DEALER FOR FOLLOW UP. STABILITY CONTROL FEATURE GOES ON FOR NO REASON WHEN PRESSING BRAKES THEY MAKE A LOUD SQUEAKY NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577115April 3, 2014
STEERING
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED MAKING IT DIFFICULT TO CONTROL THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576616April 2, 2014
VISIBILITY, ELECTRICAL SYSTEM, VISIBILITY/WIPER
THIS IS AN OLD CHEVROLET EQUINOX RECALL THAT IS FROM THE 2010 MODEL AND IS HAPPENING TO MY 2013 AS WELL. THE RADIO CONTROLS AND A/C-DEFROST CONTROL'S ARE NOT WORKING AT ALL. "FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS AND WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101, CONTROLS AND DISPLAYS" CHEVROLET IS TELLING ME THEY WILL NOT FIX IT BECAUSE THERE IS NO RECALL. EXTREMELY DISAPPOINTED IN CHEVROLET. REFERENCE TO: HTTP://WWW-ODI.NHTSA.DOT.GOV/RECALLS/RECALLRESULTS.CFM?START=1&SEARCHTYPE=QUICKSEARCH&RCL_ID=09V489000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576380April 1, 2014
ELECTRICAL SYSTEM
DRIVING ON 5 LANE HIGHWAY AT 60MPH CAR SHUT OFF FOR NO REASON AND WENT DEAD. CARS AND TRUCKS ON BOTH SIDE OF ME AND HAD TO TRY. AND GET ON LEFT SHOULDER WHICH I DID WITHOUT GETTING HIT. I TURNED OFF IGNITION AND TRIED TO RESTART THE CAR AND IT RESTARTED OK AND I CONTINUED ON . THIS SAME PROBLEM HAS HAPPENED TWICE SINCE I PURCHASED VEHICLE. RETURNED TO DEALER BOTH TIMES AND THEY CHECKED IT AND SAID NOTHING WRONG. I AM AFRAID IT COULD HAPPEN AGAIN WITH MY CHILDREN OR GRANDCHILDREN IN CAR AND MAYBE WOULDN'T BE SO LUCKY TO GET OFF ROAD WITHOUT BEING HIT. WHERE DO I GO FROM HERE? THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575764March 31, 2014
AIR BAGS
HIT A DEER WITH FRONT END OF VEHICLE CAUSING APPROXIMATELY $6,000 IN DAMAGES. AIRBAGS DID NOT DEPLOY CAUSING CONCUSSION RECEIVED BY DRIVER. DRIVER IS STILL EXPERIENCING MEDICAL PROBLEMS DUE TO THIS ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10575865March 31, 2014
SERVICE BRAKES
I WAS DRIVING NORTH BEHIND A PICKUP TRUCK ,HE WAS STOPPED AT A TRAFFIC LIGHT. I APPLIED MY BRAKES AND IT APPEARED AS IF IT MADE ME GO FASTER INSTEAD OF STOPPING.. I COULD NOT STOP AND I RAN INTO THE REAR OF THE PICKUP TRUCK. MY EQUINOX WAS TOTALED. MY SEAT BELT ACTIVATED AND HELD ME IN PLACE AND THE AIR BAG ACTIVATED. MY ONSTAR CAME TO MY ASSISTANCE AND ADVISED ME TO STAY IN PLACE TILL HELP ARRIVED AND TURN ON THE IGNITION AND PUT ON THE EMERGENCY LIGHT SWITCH .I DIDN'T REMEMBER EVER TURNING THE IGNITION SWITCH OFF .COULD THIS VEHICLE BE ANOTHER ONE IN THE VEHICLES IN THE CLASS THAT HAS HAD BEEN IDENTIFIED WITH THE IGNITION SWITCH PROBLEM THAT CAUSES ACCIDENTS ? I SUFFERED A CONTUSION OF THE UPPER CHEST AREA. THE OTHER DRIVER WENT TO HIS DOCTOR FOR CHECK UP . *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10575998March 31, 2014
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT, VISIBILITY:REARVIEW MIRRORS/DEVICES
ON SEVERAL OCCASIONS THE FORWARD COLLISION AVOIDANCE SYSTEM HAS ENGAGED FOR NO EXPLICABLE REASON. WHEN THIS OCCURS THE BRAKES ARE AUTOMATICALLY APPLIED, NOT JAMMED ON, BUT IT DOES SLOW THE VEHICLE DOWN AND THE RED LIGHT STARTS FLASHING AND THE WARNING SENSOR GOES OFF, ETC IT CAN BE RATHER UNNERVING. THE REAR VIEW MIRRORS WHICH FACE DOWNWARD WHEN BACKING TO BE USED IN CONJUNCTION WITH THE REAR VIEW CAMERA DON'T ALWAYS RETURN TO PREVIOUS PRESET POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575009March 26, 2014
AIR BAGS
I WAS MAKING A RIGHT HAND TURN (GOING MAYBE 5 MPH) WHEN REAR ENDED BY A 1998 CHEVY LUMINA. HER HOOD AND FRONT WAS ALL DAMAGED AND NONE OF MY AIR BAGS DEPLOYED (OPENED)!! . I HIT MY HEAD ON STEERING WHEEL AND EAR STARTED BLEEDING. ( IN A DAZE). MANY BRUISES AND HURT BACK AND NECK. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10568976March 13, 2014
AIR BAGS, STRUCTURE:BODY
I WAS HIT BY A CAR PULLING OUT OF A GAS STATION. HIT PRETTY HARD SIDE AIR BAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10561202January 23, 2014
ENGINE, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE LIGHTS IN THE INTERIOR OF MY CAR GO OUT INTERMITTENTLY. I HAVE BEEN DRIVING DOWN THE HIGHWAY GOING 70MPH AND WITHOUT WARNING THE CAR JUST DIED ON ME, I HAD TO HAVE SOMEONE PUSH ME OFF THE HIGHWAY BECAUSE THE CAR WOULD NOT START. I WAITED ABOUT 10 MINS AND IT STARTED UP AGAIN. THE COLLISION SENOR GOES OFF WHEN THERE IS NOTHING AROUND THE CAR AND BOGGS DOWN THE CAR WHILE DRIVING. I HAVE TAKEN IT TO 2 DIFFERENT SHOPS AND THEY CAN NOT GET THE PROBLEM TO DUPLICATE. THEY HAVE HAD MY CAR SINCE BEFORE THANKSGIVING AND GAVE IT BACK TO ME THE WEEK OF CHRISTIMAS. I DROVE IT AND HAD NO PROBLEMS UNTIL THAT FRIDAY ON MY WAY HOME FROM WORK CROSSING OVER A BUSY INTERSECTION THE COLLISION ALERT STARTED RINGING AND THE SENOR IS OFF AND THE CAR DIED IN THE MIDDLE OF THE ROAD. I WAS ABLE TO GET IT STARTED RIGHT AWAY AND GET OUT OF THE INTERSECTION. I TOOK IT BACK TO THE SHOP AND THEY STILL CAN'T GET THE PROBLEM RESOLVED. I SAY THE GM OBVIOUSLY HAS ELECTRICAL ISSUES WITH THEIR CARS, BECAUSE READING OTHERS COMPLAINTS ABOUT THE SAME ISSUES. THIS IS A MAJOR SAFETY ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556323December 17, 2013
TIRES
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE VEHICLE WAS EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE 225/65/17. THE CONTACT STATED THAT UPON STARTING THE IGNITION, THE LOW TIRE PRESSURE WARNING LAMP WAS ILLUMINATED PERTAINING. THE CONTACT INFLATED THE FOUR TIRES TO THE CORRECT TIRE PRESSURE DAILY AS A RESULT OF THE DEFECTIVE TIRES. THE TIRES HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 18,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553610November 24, 2013
TIRES, TIRES:SIDEWALL
MY WIFE WAS DRIVING MY 2013 CHEVY EQUINOX BACK TO PENNSYLVANIA AND SHE HAD A BLOW OUT ON INTERSTATE 80 IN NEW JERSEY. I HAD TO PAY $165.00 TO HAVE MY TRUCK TOWED OFF THE HIGH WAY. SHE PUT THE DONUT ON AND CONTINUED DRIVING TO PENNSYLVANIA. SHE GOT THE TIRE REPLACED ANOTHER $205.00. THE GUY AT THE TIRE PLACE GAVE HER THE TIRE BACK AND SUGGESTED WE FILE A COMPLAINT BECAUSE HE DIDN'T UNDERSTAND HOW IT HAPPENED. THE SIDE WALL HAD A BIG HOLE IN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551491November 8, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION SENSOR ACTIVATED INDEPENDENTLY WITHOUT ANY OTHER VEHICLE WITHIN CLOSE PROXIMITY. THE VEHICLE PROCEEDED TO DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE TECHNICIAN REDUCED THE SENSITIVITY OF THE COLLISION SENSOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1831.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549340October 24, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE ATTEMPTING TO OPEN THE DRIVER AND PASSENGER'S SIDE DOOR, THE DOORS COLLAPSED INTO THE FENDER, CREATING DENTS IN THE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC STATED THAT THE DOORS HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 11,000. THE CURRENT MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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