Chevrolet Equinox Complaints (2010)

784 consumer complaints on file.

#10412535July 8, 2011
STEERING
JERKING IN STEERING WHILE DRIVING AT HIGHWAY SPEED. ROBERTS CHEVROLET OF PLATTE CITY, MO REPAIRED THE STEERING. WHEN TAKEN IN THEY STATED THEY HAD NOT HEARD OF THE PROBLEM. I HAD QUESTIONED THE SITUATION ONE OTHER TIME AT AN OIL CHANGE. THE STEERING JERKING WAS GETTING MORE INTENSE OVER TIME, SCHEDULED FOR IT TO BE CHECKED ON JUNE 30, 2011. ON MY REPAIR ORDER #192798 IT IS STATED REPLACED STEERING GEAR. WHEN I PICKED UP THE CAR I WAS INFORMED THEY COULD NOT FIND ANYTHING, BUT THEY FOLLOWED UP WITH GM AND GOT A BULLETIN #PIT4992A. THEY PERFORMED THE SERVICE LISTED IN THE BULLETIN. AS OF TODAY THAT SEEMS TO HAVE FIXED THE PROBLEM. THE REASON FOR LISTING THE COVERED SERVICE IS THE PROBLEM SEEMED TO BE GETTING WORSE WITH ONLY 18,000 MILES. THERE HAS NOT BEEN A RECALL SO FAR AS I KNOW. WE THE JERKING GETTING WORSE WITH TIME I WAS NOT SURE IF IT COULD CAUSE A COMPLETE STEERING LOSS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408730June 23, 2011
STRUCTURE:BODY
MILDEW SMELL IN CAR FROM AIR VENTS, AND ALSO STRONGER SMELL FROM WINDOW WELLS WHEN WINDOWS ARE ROLLED DOWN. FIRST, DEALERSHIP REPLACED CABIN AIR FILTER. DIDN'T CORRECT PROBLEM. TWO WEEKS LATER, TOOK IT BACK AND THEY DETERMINED DRAIN HOLES IN ALL FOUR DOORS WERE "CLOGGED" AND MILDEW WAS BUILDING UP INSIDE DOORS. DEALERSHIP CLAIMS THEY TOOK APART ALL DOORS, CLEANED AND SPRAYED INSIDE WITH DISINFECTANT AND CLEANED OUT WEEP HOLES IN DOORS.- ALL WITHIN TWO HOURS. THEY TOLD US TO "KEEP AN EYE ON THE WEEP HOLES YOU'LL PROBABLY HAVE TO KEEP HAVING THIS DONE." THIS IS UNACCEPTABLE ON A BRAND-NEW CAR. IT CAUSES A TERRIBLE SMELL, AND AN UNSAFE RESPIRATORY ENVIRONMENT FOR PASSENGERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402621May 24, 2011
POWER TRAIN
THIS IS MY THIRD COMPLAINT, LAST CONFIRMATION NUMBER IS: 10398449. IT IS THE SAME VEHICLE WITH THE SAME COMPLAINTS FOR THE PAST 5 TIMES. MY CAR COULD NOT ACCELERATE. THE TACH READ UP TO 4-5 AND THE SPEEDOMETER AT 0MPH. MY DASH WAS BLINKING AND MY SERVICE ENGINE LIGHT WENT ON. I HAVE EXHAUSTED MY TIME IN A RENTAL VEHICLE AND I AM CURRENTLY WITHOUT A VEHICLE. PLEASE ADVISE ME. THIS CAR WAS PURCHASED 08/31/10, FIRST ISSUE OCCURRING AT 1900 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403168May 19, 2011
STEERING
HAVE BEEN HAVING THE STICKY STEERING PROBLEM OTHERS ARE COMPLAINING ABOUT. IT'S NOTICEABLE AT HIGHWAY SPEEDS ON A SMOOTH ROAD SURFACE AND SEEMS TO HAPPEN IN HOTTER, HUMID WEATHER. I BROUGHT IT TO THE DEALER TWO TIMES BEFORE TO BE CHECKED AND THEY TOLD ME JUST WHAT I THOUGHT THEY WOULD TELL ME. THERE ARE NO TROUBLE CODES STORED IN THE COMPUTER, THEY COULD NOT DUPLICATE THE PROBLEM AND OF COURSE GM IS NOT AWARE OF ANY OTHER PROBLEMS LIKE THIS ONE. I FIND THAT HARD TO BELIEVE SINCE SO MANY OTHERS ARE COMPLAINING ABOUT THE EXACT SAME PROBLEM I'M HAVING. THE PROBLEM SEEMS TO BE WITH THE ELECTRIC POWER STEERING ON THE EQUINOX, IT REALLY DOES SEEM LIKE A HAZARD BECAUSE OF IT LOCKING UP WHICH IS VERY NOTICEABLE AND DEPENDING ON THE CIRCUMSTANCE COULD BE HARD TO HANDLE IF NEEDING TO STEER QUICKLY IN A SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398858May 3, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
HAS A TAPPING NOISE IN THE ENGINE TOOK IT TO DEALER AND THEY SAID THAT THEY CAN,T HEAR OR FINE THE PROBLEM,I TOLD THE SHOPMANAGER THAT THEY WILL NOT FIND IT WILL THE WINDOW UP,ALSO STARTED THE SUV UP ONE MORNING AND THE FUEL RANG SAY 303 MILE I DROVE 7 MILES TO WORK AND SAW THAT IT SAID 294 SO THE SUV THAN US 9 GALLON OF GAS IN SEVEN MILES.THE MERCHANT SAID THAT WAS NORMAL THAT,S A LIE.THE DEALER JUST DON,T WANT TO FIX THE PROBLEM,IF IT NOT ANY MONEY IN IT FOR THEM THAN THEY DON,T WANT TO FIX THE PROBLEM. I DON,T WANT TO GO OUT OF TOWN AND THE MOTOR BLOW UP OR THE DEFROST STOP WORKING AND MY FAMILY GET HURT THAN IT,S ON.WENT TO TWO DEALER AND THEY COULDN'T HEAR THE TAPPING AND I AM STANDING THERE AND HEAR IT.ALL THIS MONEY THAT WE PAYING FOR THIS SUV THEY NEED TO FIX THE PROBLEM OR WE WILL GET ACTION 9 NEWS ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398449May 1, 2011
POWER TRAIN
I HAD ALREADY PROCESSED A VEHICLE COMPLAINT A FEW MONTHS AGO. THIS IS THE FIFTH TIME MY VEHICLE HAS BEEN IN THE SHOP WITH CHEVROLET. TWO OF THE FIVE TIMES (SO FAR) THEY WERE ONLY ABLE TO MAKE TWO REPAIRS, AND WERE CERTAIN THEY HAVE SOLVED THE PROBLEM. THE MOST RECENT OCCURRENCE WAS APRIL 29TH. I HAD JUST PICKED MY CAR UP FROM THOMAS CHEVROLET AFTER BEING SERVICED FOR THE SAME INCIDENT THE PAST 4 TIMES, WITH THEIR ASSURANCE MY VEHICLE WAS SAFE TO DRIVE. MY BOYFRIEND AND I WERE DRIVING ON I-95 SOUTH TOWARDS BALTIMORE, WHEN MY CAR GAVE OUT. THE RPMS WENT UP AND DOWN, TACH WAS ACCELERATING UP TO 8-9 AND MY SPEEDOMETER READ 0MPH. AT THE TIME WE WERE GOING 65MPH, AND THEN NEXT THING WE KNOW THE CAR AUTOMATICALLY DECELERATED 35MPH. MY BOYFRIEND HAD NO CONTROL OVER THE ACCELERATION OF THE VEHICLE. WE WERE IN A 5-LANE HIGHWAY AND HAD TO SAFELY GET OVER 4 LANES. WE WERE ALMOST KILLED/SEVERELY INJURED MULTIPLE TIMES BY CARS/TRUCKS, WHILE TRYING TO GET OVER THE LANES. THIS IS THE FIFTH TIME THIS HAS OCCURRED AND THIRD TIME I HAD ALMOST LOST MY LIFE. I AM IN SEVERE NEED OF ASSISTANCE. CHEVROLET HAS TOLD ME MULTIPLE TIMES "NOTHING IS WRONG WITH MY CAR, AND ASSURED MY SAFETY". THIS CAR IS DEFECTED AND I AM UNSURE AS TO HOW TO PROVE CHEVROLET IT IS UNSAFE. THE THOUGHT OF CONTINUING TO DRIVE THIS VEHICLE IS HORRIFYING. WHAT IS IT GOING TO TAKE TO SHOW THEM? MY LIFE? PLEASE ADVISE ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395532April 11, 2011
STEERING
MY 2010 CHEVY EQUINOX IS EQUIPPED WITH AN ELECTRIC POWER STEERING SYSTEM. AFTER THE VEHICLE HAS BEEN DRIVEN FOR AT LEAST 45 MINUTES, THE STEERING WHEEL STICKS OR BINDS WHEN TRYING TO MAKE MINOR LANE CORRECTION CHANGES. THIS IS MOST NOTICEABLE ON SMOOTH ROAD SURFACES AT HIGHWAY SPEEDS. AN EXTRA AMOUNT OF FORCE MUST BE APPLIED TO THE STEERING WHEEL TO GET IT TO MOVE AWAY FROM IT'S STUCK POSITION BUT ONCE IT DOES MOVE, THE EXTRA AMOUNT OF FORCE USED CAUSES THE STEERING WHEEL TO TRAVEL PAST IT'S INTENDED POSITION, CAUSING THE VEHICLE TO OVER CORRECT AND TRAVEL TOO FAR TO THE LEFT OR RIGHT. AT HIGHWAY SPEEDS, THIS CAN BE VERY DANGEROUS AND COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE, ESPECIALLY DURING WET AND SLIPPERY ROAD CONDITIONS. THIS PROBLEM SHOULD BE TAKEN VERY SERIOUSLY. THIS VEHICLE HAS LESS THAN 9,000 MILES ON IT AND THIS CONDITION DID NOT EXIST UNTIL AROUND THE 8,000 MARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395171April 7, 2011
STEERING
OUR 2010 CHEVROLET EQUINOX HAS DANGEROUS STICKY STEERING AT SPEEDS OF AROUND 70 MPH. MORE EFFORT THAN NORMAL IS REQUIRED TO TURN THE STEERING WHEEL AT THESE SPEEDS, BUT THEN IT "BREAKS LOOSE" AND CAUSES THE VEHICLE TO SWERVE SLIGHTLY. THIS HAS OCCURRED SINCE I BOUGHT THE CAR NEW IN JANUARY 2010. THE LOCAL CHEVROLET SERVICE DEPARTMENT TEST DROVE IT AND SAID THIS WAS NORMAL. I STRONGLY DISAGREE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393888March 31, 2011
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
2010 EQUINOX LTZ DROVE TO WORK PUT THE CAR IN PARK AND TURNED THE IGNITION OFF TRIED TO GET OUT OF THE DOORS AND THE DOORS WOULD NOT OPEN. I TRIED TO OPEN THE DOOR WITH THE KEY FOB IT STILL WOULD NOT OPEN. I THEN TRIED TO UNLOCK THE DOOR WITH THE SWITCH ON THE DASH OF THE CAR AND IT GAVE A SMALL BEEP BUT STILL WOULD NOT UNLOCK. I TRIED TO OPEN ALL FOUR DOORS TO NO AVAIL. I OPENED THE BACK HATCH AND CRAWLED OUT THROUGH IT. I TOOK THE CAR TO THE DEALER TO THEM LOOK AT IT AND THEY SAID THAT THEY COULD NOT FIND ANYTHING. I WAS REALLY AFRAID BECAUSE IF THERE WAS A FIRE I COULDN'T GET OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392963March 26, 2011
AIR BAGS
2010 CHEVROLET EQUINOX LT W/ 2LT PACKAGE 40K MILES - AIR BAG SENSOR FAILURE/WARNING LIGHT ON. SENSOR FAILURE DUE TO USE OF ELECTRONIC DEVICES(CELL PHONE, GPS, LAPTOP, OR ANYTHING THAT CAN INTERFERE WITH AIRWAY FREQUENCY WAVES) IN VEHICLE. ISSUE OCCURS ON OCCASION WHEN USING CELL PHONE IN CAR. CHEVROLET DEALERSHIP RESET THE SENSORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389148March 8, 2011
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
I PURCHASED A BRAND NEW EQUINOX FROM CHEVROLET IN 08/31/2010. SINCE 10/30/2010, I'VE HAD ONGOING ISSUES WITH THIS VEHICLE. TWO INCIDENTS OF WHICH, I ALMOST HAD NEAR-DEATH CAR ACCIDENTS. THIS IS THE THIRD TIME I AM IN A RENTAL CAR, TOTALING TO ABOUT A MONTH SO FAR IN RENTALS. FIRST INCIDENT IN OCTOBER, I HAD TO DRIVE WITH MY HAZARDS ON TO EVEN GET TO THE DEALERSHIP. MY SPEEDOMETER AND TECH WOULD ACCELERATE, HOWEVER, IT FELT LIKE I WAS IN NEUTRAL. IT WAS SERVICED FOR ABOUT 2-3 WEEKS AND THEY SAID THEY FIXED THE PROBLEM. THEN 2 WEEKS AGO, I HAD JUST GOT OFF A 3-LANE 65 MPH HIGHWAY, WHEN MY VEHICLE STALLED ON ME. I REMEMBER LOOKING DOWN AT THE DASH WHILE I WAS DRIVING, THE SPEEDOMETER SAID I WAS GOING 100 MPH BUT I WASN'T MOVING. I WAS NEARLY REAR-ENDED BEING ON A HIGHWAY. LUCKILY, I WAS ABLE TO GET OVER A LANE AND PULL OVER. THE CAR WOULDN'T ALLOW ME TO MOVE OR REVERSE. I WAS IN A RENTAL FOR ABOUT A WEEK WHILE THEY EXAMINED MY CAR. CHEVROLET/GM SAID THEY WERE UNABLE TO FIND ANYTHING WRONG WITH MY CAR AND FORCED ME TO RETURN THE RENTAL AND DRIVE MY CAR. I HAVE WRITTEN DOCUMENTATION STATED THEY WERE UNABLE TO FIND ANYTHING WRONG WITH MY VEHICLE. NOW THE THIRD INCIDENT, I WAS DRIVING IN PHILADELPHIA ON A WAY TO A WEDDING. MY CAR STALLED MULTIPLE TIMES, CAUSING ME TO PULL OVER ON BROAD STREET ABOUT 4 TIMES, JUST TO TURN MY CAR OFF AND ON TO ATTEMPT TO MOVE IT. IT WAS A HAZARD TO MYSELF AND ON THE ROAD, I ALMOST GOT HIT MULTIPLE TIMES. CHEVROLET SAID THEY FOUND THE PROBLEM WITH MY CAR, BUT HOW AM I SUPPOSE TO TRUST THEM WHEN THEY NEVER TRUSTED ME WHEN I SAID SOMETHING WAS WRONG. THIS CAR IS BRAND-NEW AND THIS IS THE THIRD OCCURRENCE OF THE SAME ISSUE. I FEEL COMPLETELY UNSAFE DRIVING THIS VEHICLE AND MY CONFIDENCE HAS PLUMMETED. PLEASE ADVISE ME OF WHAT TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383428February 21, 2011
AIR BAGS:FRONTAL
ON JAN 17TH,2011 MY VEHICLE WAS WRECKED BY THE DEALER ON SITE OF DEALERSHIP. THE WHOLE FRONT END WAS CAVED IN ON CENTER. THE DRIVER A MECHANIC AT DON WOODS CHEVROLET WAS DRIVING AT A HIGHER THEN NORMAL SPEED. HE HIT A POLE DEAD CENTER AND THE AIR BAG DID NOT DEPLOY. THE DRIVER WAS INJURED TO WHAT EXTENT I AM NOT SURE, BUT I AM NOT WANTING THIS CAR BACK FEELING THE AIRBAG MAY DEPLOY AT ANYTIME DUE TO THE HIT IT TOOK OR IT ISN'T SAFE AND WILL NOT DEPLOY UPON AN ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10382011February 10, 2011
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
2010 CHEVY EQUINOX. CONSUMER STATES VEHICLE "POWERED DOWN" *TGW THE CONSUMER STATED THE DASHBOARD READ OBD2 MALFUNCTION INDICATOR LAMP SERVICE REQUIRED AND THE STABILI-TRAK LIGHT ILLUMINATED. THE CONSUMER STATED SHE THEN RECEIVED A RECALL LETTER REGARDING THE SOFTWARE IN THE CENTER INSTRUMENT PANEL WHICH COULD CAUSE THE HEATING, AIR CONDITION, DEFROSTER, RADIO CONTROL AS WELL AS THE PANEL ILLUMINATION TO BECOME INOPERATIVE. THE CONSUMER STATED THE LIGHTS WERE IN FACT FLICKERING AND THEN THE ENTIRE INSTRUMENT PANEL WENT OUT, POWERED ON A LITTLE AND THEN DIMMED AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380008February 2, 2011
AIR BAGS
"SERVICE AIR BAG" LIGHT HAS COME ON, AND THE WARNING CHIME GOES OFF EVERY 20 SECONDS. FIRST INCIDENT OCCURRED ABOUT 2 MONTHS AFTER TAKING DELIVERY OF THE NEW 2010 EQUINOX. OAKLAND, CA CHEVY DEALER INFORMED US THAT WITH THIS LIGHT ON, THERE IS NO AIRBAG PROTECTION. THE DEALERSHIP REPLACED A "FAULTY MODULE". ABOUT ONE MONTH LATER, THE SAME PROBLEM OCCURS. I TRY CALLING THE OAKLAND DEALERSHIP TO BRING THE CAR IN, AND NO ANSWER. AFTER 2 WEEKS OF CALLING, I STOP BY DEALERSHIP AND IT'S CLOSED. I TAKE THE CAR TO THE NOVATO DEALERSHIP (40 MILES AWAY), THEY ACKNOWLEDGE THERE IS A PROBLEM, BUT CANNOT PROVIDE A LOANER CAR BECAUSE THEY DO NOT KNOW IT WILL TAKE LONGER THAN 6 HOURS TO FIX. I HAVE NO WAY OF GETTING HOME. SO I DRIVE THE CAR HOME (WITH NO AIRBAGS). I HEAR THE OAKLAND DEALERSHIP IS OPENING UNDER NEW OWNER, SO I WILL TAKE CAR BACK TO THEM WHEN THEY OPEN. I DRIVE THIS CAR AS LITTLE AS POSSIBLE BECAUSE OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379616January 30, 2011
ENGINE AND ENGINE COOLING
OUR 2010 EQUINOX 2LT 2.4L (4 CYL) THAT WE BOUGHT IN AUG. 2009 STARTED HAVING STALLING/ROUGH IDLE PROBLEMS AFTER A YEAR, WE TOOK IT TO THE DEALER 5 TIMES. THEY KEPT SAYING THAT THERE IS CASTING SAND CLOGGING THE SOLNOIDS.THEY CLAIMED TO CLEAN IT OUT EACH TIME. THEY FINALLY GAVE US A NEW ENGINE BUT WE DON'T FEEL SAFE DRIVING IT BECAUSE WE ARE STARTING TO FEEL THE SAME PROBLEMS AGAIN. THERE IS A BULLETIN FOR ALL THIS. WE HAVE CONTACTED GM AND THEY WON'T HELP US. I GUESS WE WILL HAVE TO CALL A LEMON LAWYER. I HAVE SEEN OTHERS WITH THIS PROBLEM. WHY WON'T GM DO ANYTHING FOR US OR REALLY IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378389January 24, 2011
ENGINE AND ENGINE COOLING, EQUIPMENT:MECHANICAL
MY WIFE AND I BOUGHT A PREOWNED 2010 EQUINOX WITH LOW MILEAGE AND A SHORT TIME LATER I WAS CHECKING FLUID LEVELS AND NOTICED THE OIL WAS 2QTS LOW, ADDED OIL. SHORT TIME LATER WE WENT ON A TRIP AND A WHILE LATER I CHECKED OIL LEVEL AND IT WAS DOWN A QUART. CALLED CHEVY DEALER WHERE IT WAS BOUGHT AND THEY SAID THEY WOULD DO A OIL CONSUMPTION TEST TO SEE HOW MUNCH OIL IT WAS USING. DEALER SHIP CHANGED OIL AND WAS DOWN A QUART. SERVICE TECHNICIAN SAID HE HAD NO IDEAL WHERE THE OIL WAS GOING, AND I TOLD HIM IT WAS PRETTY CLEAR THAT THE MOTOR WAS BURNING IT, NUMBER ONE THE TAILPIPE WAS BLACK AS THE ACE OF SPADES AND THERE MUST BE A FACTORY DEFECT IN THE ENGINE. I HAVE SPOKE WITH GM HEAD OFFICE ABOUT THIS AND THEY DID GIVE ME A CLAIM NUMBER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378344January 23, 2011
AIR BAGS
AIR BAG LIGHT ON THE DRIVER'S INSTRUMENTATION ILLUMINATES WHEN TEMPERATURES DROP BELOW MID-20'S. THIS HAS HAPPENED BEGINNING IN LATE NOVEMBER OR EARLY DECEMBER 2010. THE DATE BELOW (JAN. 23, 2011) IS TODAY'S DATE, SINCE IT HAPPENED AGAIN THIS MORNING. I HAVE TAKEN IT TO THE DEALER, WHICH SAYS ONLY THAT THERE WAS A CODE BUT NO INDICATION AS TO WHAT IS WRONG. DEALER RESET CODE. ALSO CONTACTED ONSTAR WHEN IT OCCURRED AND RECEIVED A CODE BACK (B0023). DEALER VERIFIED THAT THEY PULLED THE SAME CODE. WE PURCHASED THE CAR IN NOVEMBER 2009, BUT HAD NO PROBLEMS THE FIRST WINTER. WE ARE NOW IN THE SECOND WINTER, WHEN THE PROBLEM SHOWED UP. IT DOESN'T MATTER IF SOMEONE IS SITTING IN PASSENGER SEAT OR NOT, AND IT DOESN'T MATTER IF WE ARE DRIVING OR PARKED (IT ACTUALLY COMES ON WHEN WE START THE CAR IN VERY COLD WEATHER, SO THE CAR IS NOT MOVING AT THIS POINT). BUT THE AIR BAG LIGHT DOES ILLUMINATE (ALMOST A GUARANTEE) WHEN THE TEMPERATURE DROPS BELOW 25 DEGREES. AFTER DRIVING SEVERAL MILES OR SEVERAL MINUTES, THE LIGHT GOES OUT. I SUSPECT (AND THE DEALER CONCURS) THAT IT MAY BE WIRE HARNESS OR SENSOR CONTACTS THAT ARE SEPARATING IN EXTREME COLD (DUE TO METALLIC CONTRACTION). DEALER SAID THE FACT THAT THE LIGHT COMES ON SHOULD BE NO PROBLEM IF IT GOES OFF AFTER A WHILE. I CHALLENGED HIM ON IT AND ADDED, "YES, AS LONG AS THE VEHICLE IS NOT INVOLVED IN AN ACCIDENT DURING THAT TIME," AT WHICH STATEMENT DEALER SERVICE MAN HEM-HAWED AROUND. I THINK THIS IS AN ISSUE. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376747January 14, 2011
TIRES, LATCHES/LOCKS/LINKAGES
A FEW ISSUES...... THE BIGGEST BEING THE FACT THE VEHICLE WAS BRAND NEW IT HAS HAD A SHAKE IN THE STEERING WHEEL AS WELL AS THE WHOLE VEHICLE. YOU CAN VISUALLY SEE AND FEEL THE STEERING WHEEL SHAKE WHILE DRIVING. HAD IT INTO THE DEALERSHIP ON MANY OCCASIONS, THEY BALANCES THE TIRES, CHECKED THE WHEELS, GUARANTEED ME IT WAS THE TIRES, REPLACED 2 AND SAID ALL FIXED! NOPE ANNOYED THAT THIS WAS THE 5TH VISIT, ASKED FOR 4 NEW TIRES AND I PAID THE DIFFERENCE TO UPGRADE FROM THE HANKOOK'S TO THE MICHELIN'S. PICKED VEHICLE UP AND THE SHALE WAS STILL THERE, AND THEY SCRATCHED 2 OF THE WHEELS WHILE CHANGING THE TIRES. ADVISED THE DEALERSHIP I WOULD ADDRESS THIS WHEN I NEEDED AN OIL CHANGE AS I HAD ENOUGH! TOOK IT IN ON A TUESDAY AM THEY ADVISED ME THEY WERE GOING TO CHANGE A AND TRY A FEW THINGS.... FRIDAY THEY CALL ME AND SAY THEY ALSO HAD AN ENGINEER FROM HEAD OFFICE LOOK AT IT, AND NO FIX! SO I HAVE TO GO PICK UP A VEHICLE THAT I BOUGHT BRAND NEW, AND IT SHAKES? I WOULD HAVE BOUGHT USED! I AM NOW GOING TO TALK TO THE OWNER AND SAY THIS IS NOT ACCEPTABLE! APPARENTLY ITS A V6 ISSUE? THE 09 AND 11 HAVE THE SAME ISSUE? REALLY? I ALSO HAVE HAD A STICKY NOTE ON THE DASH TO COVER THE CHROME CLIP USED TO OPEN THE STORAGE AREA ON THE DASH. AS IT SHINES RIGHT IN YOUR EYES WHILE DRIVING? AGAIN HAS NO ONE TEST DROVE THESE VEHICLES? NOT IMPRESSED THAT I SPENT 47K AND HAVE A LEMON! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375515January 10, 2011
STEERING
STEERING STICKS WHEN HAVING TO MAKE A SLIGHT ADJUSTMENT IN KEEPING THE VEHICLE TO DRIVE IN STRAIGHT LINE. THIS OCCURS WHEN DRIVING ON A FREEWAY AT SPEEDS ABOVE 50 MPH. THE STEERING ALSO STICKS WHEN STEERING INTO A SLIGHT BEND ON A FREEWAY. THIS CAUSES AN OVER CORRECTION IN KEEPING THE VEHICLE IN THE DESIRED PATH. THIS OVER CORRECTION DOES NOT RESULT IN DRIVING THE VEHICLE OUTSIDE OF THE LANE UNLESS YOU WERE ALREADY RIDING THE DIVIDER BETWEEN LANES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370875December 16, 2010
VISIBILITY
I BOUGHT A 2010 CHEVROLET EQUINOX IN JULY OF 2010. IT HAD 5,500 MILES ON IT WHEN I STARTED SEEING PATCHES OF THOUSANDS OF TINY CRACKS ON THE WINDSHIELD. YOU COULD ONLY SEE THEM WHEN THE CAR WAS FACING THE SUN. I WASHED THE CAR ALL SUMMER MYSELF, AND I WAS VERY CAREFUL. I TOOK IT TO THE DEALER, AND HE POINTED OUT THAT IT COVERED THE WINDSHIELD AND ALL THE SIDE AND BACK WINDOWS. IT LOOKS LIKE SOMEONE SANDED ALL THE WINDOWS WITH A FINE SANDPAPER. HE SAID THAT HE HAS SEEN THIS MANY TIMES BEFORE, BUT GM WILL NOT DO ANYTHING ABOUT IT, BECAUSE THEY SAY IT IS NOT A DEFECT. THEY SAID THE CAUSE IS FREQUENT WASHES AT TOUCHLESS CAR WASHES, OR SOME MILEAGE. GM KNOWS THEY HAVE A PROBLEM, BECAUSE THEY PUT OUT A SERVICE BULLETIN ON IT. IT IS #00-08-48-005D. IT COVERS 2011 AND PRIOR GM PASSENGER CARS AND TRUCKS. IT SAYS IN THE BULLETIN THAT THE REPAIR WILL REQUIRE REPLACING ALL THE GLASS ON THE CAR. WHEN YOU DRIVE INTO THE SUN, THE THOUSANDS OF TINY CRACKS BLIND YOU AND SUNGLASSES DON'T HELP. THEY SAID AS A GESTURE OF GOOD WILL, THEY WILL REPLACE THE WINDSHIELD, BUT NONE OF THE OTHER GLASS. I AM STUCK WITH A CAR WITH 6500 MILES ON IT WITH DEFECTIVE WINDOW GLASS THAT GM SAYS IS TOO BAD, BUT IT IS NOT COVERED UNDER THE 3 YEAR OR 36,000 MILE WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Equinox