Chevrolet Equinox Complaints (2013)

751 consumer complaints on file.

#10671160January 8, 2015
VEHICLE SPEED CONTROL
I OWN A 2013 CHEVY EQUINOX WITH 7309 MILES .BOUGHT THE CAR DECEMBER 18 2012 WHEN I INSERTED THE KEY INTO THE IGNITION AND TRIED TO START THE CAR IT MADE CLICKING SOUNDS STARTED AND ABRUPTLY SHUT OFF. TRIED AGAIN CAR STARTED WITH THE ENGINE RUNNING AT HIGH SPEED. NOW WHEN YOU TRY TO DIE E THE CAR IT IS SPEEDING UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669440January 1, 2015
ELECTRICAL SYSTEM, ENGINE
THE CAR LOST POWER, ALL LIGHTS ON THE DASHBOARD DISAPPEARED, ENGINE STOPPED RUNNING ENROUTE TO TORONTO ON 12/31/2014 WITHOUT ANY WARNING I WAS DRIVING AT 545 PM T110KM/HR ON THE FAST LANE/3RD LANE AND I HAD TO MANEUVER THE CAR FAST FROM THE 3RD TO THE SECOND TO THE FIRST AND ABLE TO STOP AT THE SHOULDER. IF I WAS NOT DRIVING ABOVE SPEED LIMIT I WOULD HAVE BEEN TOAST, QEW IS A MAJOR THROUGH WAY AND THIS WAS NEW YEARS EVE SO TRAFFIC WAS MOVING FAST. AS I ACCELERATED I FELT A CATCH ON THE GAS PEDAL AND THE CAR JUST STOPPED. THIS IS A 2013 MODEL AND I HAVE NO PROBLEMS WITH IT UNTIL NOW. AFTER A MINUTE I TURNED THE IGNITION ON WITHOUT ANY PROBLEMS AND MADE IT TO MY SISTERS HOME IN PICKERING WITHOUT ANY INCIDENT. I WILL CONTACT THE DEALERSHIP TODAY JAN 1 IF THEY ARE OPEN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668202December 24, 2014
VISIBILITY/WIPER
THE CAR DOES NOT HAVE A BACK UP CAMERA TO MAKE UP FOR THE BAD BLIND SPOTS ON THE VEHICLE. THE DOUBLE VISION MIRRORS ON SIDE MIRRORS DO NOT HELP WHEN BACKING UP. EVEN IF YOU LOOK ALL THE WAY OUT THE REAR WINDOW, YOUR VISION IS BLOCKED BY THE REAR WINDOW WIPER. I HAVE HAD NEAR ACCIDENTS SEVERAL TIMES. I COMPLAINED TO THE SALES PERSON AND DEALERSHIP I BOUGHT IT FROM WITH NO HELP. THEY SAID THAT CHEVY DOES NOT INSTALL CAMERAS TO VEHICLES AFTER IT IS LEASED SO I WOULD HAVE TO DO IT AT MY OWN EXPENSE. WHEN I INITIALLY COMPLAINED, THE SALES PERSON SAID I HAD TO GET USED TO DRIVING IT. AFTER A YEAR, I STILL HAD THE SAME PROBLEM. I COMPLAINED TO CHEVROLET USA AND THEY SAID IT WAS A PROBLEM WITH THE DESIGN AND NOT A PART SO THEY COULD NOT DO ANYTHING. I DID EXPLAIN THAT THE WHEN I BACK UP, I DO SO BLINDLY BECAUSE I CAN'T SEE. THEY SAID THERE WAS NOTHING THEY COULD DO. UNFORTUNATELY, I HAVE 18 MONTHS LEFT ON MY LEASE. FORTUNATELY, I WILL EVENTUALLY GET OUT OF THE LEASE. I DO NOT RECOMMEND THIS CAR UNLESS IT HAS A BACK UP CAMERA ALREADY INSTALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667735December 22, 2014
ELECTRICAL SYSTEM
FIRST ISSUE IS THE RADIO/CENTER CONSOLE SCREEN WILL REBOOT WHILE OFTEN. THIS HAPPENS RANDOMLY AND WILL HAPPEN WHILE THE CAR IS DRIVING. I HAVE HAD IT HAPPEN AT LEAST 10 TIMES. SECOND ISSUE IS THAT WHEN EVEN THOUGH THE CAR WAS IN DRIVE, WHEN YOU PRESSED ON THE GAS THE CAR WOULD NOT GO ANYWHERE. THE ENGINE WOULD REV UP BUT THE CAR WOULD ONLY MOVE ABOUT 1-2MPH AFTER YOU FLOORED THE GAS PETAL. WE HAVE TAKEN IT INTO THE DEALERSHIP TWICE NOW FOR THESE ISSUES BUT THE COMPUTER IN THE CAR WILL NOT SAY ANYTHING IS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667442December 20, 2014
AIR BAGS
I WAS INVOLVED IN AN ACCIDENT THAT RESULTED IN DAMAGES OVER $14,000 TO THE FRONT END OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. I HAVE CONTACTED GM TWICE THIS WEEK AND HAVE NOT YET SPOKEN TO ANYONE IN THEIR PRODUCT ASSISTANCE DEPARTMENT. *DT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10667046December 18, 2014
VEHICLE SPEED CONTROL
CHECK ENGINE LIGHT ON ,STABILITYTRAC LIGHT ON AND REDUCED ENGINE POWER MESSAGE STALLED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664094December 13, 2014
STEERING
RECEIVED NOTICE FROM GM SAYING THERE MAY BE A STEERING ISSUE DESCRIBED AS STEERING VERY HARD, BUT ONLY ON LONG TRIPS. GM SAID THEY WILL NOT REPAIR UNLESS THE STEERING HARD HAPPENS. SEEMS STRANGE THEY ARE GOING TO WAIT UNTIL IT DOES. THEY DID SAY THEY ARE EXTENDING THE WARRANTY TO 150,000 MILES FOR THIS ISSUE. I HAVE NOT EXPERIENCED THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648257October 16, 2014
ENGINE
QUESTION. I RECEIVED A LETTER IN THE MAIL REGARDING MY 2013 CHEVY EQUINOX WITH FLEX FUEL. THE LETTER STATES SOME 2013 EQUINOX VEHICLES EQUIPPED WITH THIS FEATURE MAY HAVE A CONDITION WHERE THE FLEXIBLE SENSOR MAY BECOME INOPERATIVE DURING NORMAL OPERATION DUE TO AN ELECTRICAL FAILURE CAUSED BY ROAD SALT AND OTHER ENVIRONMENTAL CONTAMINANTS. THIS COULD CAUSE THE SERVICE ENGINE LIGHT TO ILLUMINATE AND REMOTE START WILL BE INOPERATIVE. WHY WOULDN'T THIS BE A RECALL ISSUE? IT EFFECTS THE ENGINE. TO ME THIS IS A WAY AROUND ANOTHER RECALL INCIDENT INVOLVING GENERAL MOTORS. HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10645086October 12, 2014
SERVICE BRAKES, HYDRAULIC
THE BRAKES FAILED TO STOP THE CAR ON A ROCKY OFF-ROAD MOUNTAIN PUBLIC ACCESS ROAD. THE ROAD CONSISTED OF A LOW GRADE INCLINE, AND THE ANTI-LOCK BRAKES FROZE AND CAUSED THE VEHICLE TO SKID AND THE BRAKES FROZE UP AND THE VEHICLE WAS GAINING MOMENTUM DANGEROUSLY FOR ABOUT 30 SECONDS UNTIL THE GRADE LEVELED. HOWEVER, I WAS FOUND MYSELF LOOKING FOR A PLACE TO RUN OFF THE ROAD TO STOP THE CAR BEFORE IT FINALLY STOPPED. I WAS LUCKY THERE WERE NO OTHER VEHICLES COMING TOWARD ME AROUND THE CURVES. I HAVE DRIVEN ROCKY MOUNTAIN ROADS MANY TIMES BEFORE, AND I ASSUMED THAT THIS VEHICLE WOULD BE SAFE TO DRIVE, BUT IT WAS NOT SUITABLE TO OFF-ROAD DRIVING. I WANT TO WARN OTHERS TO NOT TAKE THIS VEHICLE OFF ROAD, EVEN THOUGH IT LOOKS LIKE AND IS ASSUMED BY BUYERS AS A SAFE VEHICLE DRIVING IN ROCKY, OFF-ROAD CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641382October 4, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM
ME AND MY WIFE OWN A 2013 CHEVY EQUINOX. WE HAVE HAD THIS VEHICLE FOR ABOUT 18MONTHS AND PURCHASED THIS BRAND NEW. WHILE DRIVING AT VARIOUS SPEEDS, THE FOWARD COLLISION SENSOR ACTIVATED INDEPENDENTLY WITHOUT ANY OTHER VEHICLE WITHIN CLOSE PROXIMITY. MYSELF AND MY WIFE HAVE BOTH HAD THIS PROBLEM. IT HAPPENS TO HER ALL THE TIME SINCE SHE IS THE PRIMARY DRIVER. SHE HAS HAD THIS HAPPEN TO HER OVER 20 TIMES IN THE PAST 1.5 YRS. FORWARD COLLISION WARNING WILL GO OFF WITH NO VEHICLE IN FRONT OF HER AND THEN THE BRAKES WILL MOMENTARILY ENGAGE. I HAVE DROVE THE VEHICLE AND HAD THIS HAPPEN TWICE. I HAVE BEEN IN THE VEHICLE AS A PASSENGER ON (3) OCCASSIONS WHEN THIS HAPPENED. WE HAVE HAD THIS SUV FOR 18MONTHS AND SHE HAS TAKEN IT TO (2) DEALERSHIPS. BOTH STATED THEY HAVE NO IDEA WHAT IS CAUSING THIS AND TOLD US TO DE-ACTIVATE THE SYSTEM. WHY HAVE THIS SAFETY FEATURE AND YOU ARE TOLD TO TURN IT OFF BY DEALERSHIP BECAUSE THEY HAVE NO IDEA ON HOW TO FIX IT?? I DONT EVEN KNOW IF THEY HAVE CONTACTED CHEVROLET TO INQUIRE. DEALERSHIPS WE UTILIZED WERE JOHN JONES FROM CORYDON, IN AND COYLE CHEVROLET LOCATED IN CLARKSVILLE, IN. THIS IS A SAFETY FEATURE BUT HAS BECOME A SAFETY ISSUE. I HAVE DONE RESEARCH ONLINE AND HAVE FOUND COUNTLESS OTHER OWNERS THAT ARE HAVING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641443October 4, 2014
ELECTRICAL SYSTEM
I HAVE HAD MY CHEVY EQUINOX FOR A YEAR NOW AND I HAVE BEEN THE ONLY OWNER OF SAID VEHICLE. WHEN DRIVING DOWN THE ROAD DOES NOT MATTER THE SPEED THE COLLISION WARNING LIGHT WILL COME ON AND THE CAR DECIDES TO SLOW DOWN OR COME TO A STOP. I HAVE CHECKED AROUND THE CAR WHEN IT HAPPENS TO ENSURE NOTHING IS STUCK AROUND SENSORS HOWEVER NOTHING. I HAVE TAKEN IT TO THREE DIFFERENT DEALERS AND I AM TOLD THE SOMETHING "THERE IS NOTHING WRONG WITH THE CAR AND BRING IT IN WHEN IT HAPPENS AGAIN AND THAT THE VEHICLE IS NOT SUPPOSE TO STOP", THAT IS WHY I BROUGHT IT IN. I HAVE ALSO BEEN TOLD THERE ARE NO RECALLS. THEN THERE IS THE OTHER FACTOR THAT THE RADIO UPDATES OR SHUTS DOWN WHEN IT FEELS IT HAS WORKED TO HARD . I AM USUALLY IN MY VEHICLE FOR ABOUT 25- 30 MINS BOTH WAYS. THEN THERE IS THE TIRE PRESSURE GAUGE THAT THING WILL TELL SAY THE TIRES ARE ONE PRESSURE WHEN THEY ARE NOT I HAVE USED A TIRE GAUGE ELECTRIC AND MANUAL, THEY READ FINE BUT THE VEHICLE WILL COME UP WITH THE TIRES BEING OFF WHERE HALF THE VEHICLE IS HIGHER THAN THE OTHER OR ALL FOUR ARE OFF NEVERTHELESS ALL HAVE BEEN CHECKED AND VERIFIED BY A GAUGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627139August 21, 2014
ELECTRICAL SYSTEM
I WAS TRAVELING IN MODERATE TRAFFIC A SAFE DISTANT BEHIND OTHER TRAFFIC WHEN THE RED LIGHT FOR COLLISION AVOIDANCE ON THE DASH CAME ON AND THE VEHICLE AUTOMATICALLY BRAKE. THIS HAS HAPPENED SEVERAL TIMES SINCE WHEN THERE WAS NO TRAFFIC IN FRONT OR ALONG SIDE OF MY VEHICLE. I ADVISED MY DEALER SERVICE TECHNICIAN ABOUT THE INCIDENTS, BUT RECEIVED NO EXPLANATION OF WHY IT WAS OCCURRING. THESE 3 OR 4 INCIDENTS HAVE OCCURRED DURING THE PERIOD OF DRIVING THE VEHICLE 12,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619261August 6, 2014
ELECTRICAL SYSTEM
AT 7PM EST, AS I WAS COMING UP TO MAKE A RIGHT TURN I NOTICED THE SOUND OF MY RADIO SHUT OFF, IN A SPLIT SECOND I LOOKED AT THE DIGITAL DISPLAY AND ALL THE LIGHTS WERE OFF, THEN AS I WAS TURNING THE POWER STEERING SUDDENLY WAS OFF AND I HAD A HARD TIME TURNING THE WHEEL TO THE RIGHT, THE ENGINE COMPLETELY HAD SHUT DOWN, I THEN WAS PULLING OFF TO THE RIGHT SIDE INTO AN EMPTY SPACE FOR SAFETY WHEN MY VEHICLE STARTED ON ITS OWN WITHOUT ANY ATTEMPT TO TURN THE KEY IN THE IGNITION. I AM ABSOLUTELY TERRIFIED. THIS IS A BRAND NEW 4/2013 LEASE WITH ONLY APPROXIMATELY 7600 OR SO MILES NOTED. I AM DEEPLY CONCERNED FOR NOT ONLY MY SAFETY BUT THE SAFETY OF THE GENERAL PUBLIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617362July 29, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL
1ST OCCURRENCE - 7-22-14 -TRAVELING ON THE 8 WEST AT APPROXIMATELY 65 MPH THE "COLLISION AVOIDANCE" SYSTEM ACTIVATED, THE RED LIGHT ON THE DASH ACTIVATED AND IT DEACTIVATED THE CRUISE CONTROL, THERE WAS NOT A CAR WITHIN 200 YARDS. 2ND OCCURRENCE - 7-25-14 - TRAVELING EAST BOUND ON AERO DR. AT A SPEED OF 40 MPH, WITH NO CARS WITHIN 100 YARDS, THE COLLISION AVOIDANCE SYSTEM ACTIVATED, THE RED LIGHT ON THE DASH CAME ON AND IT FELT AS THOUGH THE BRAKES WERE ACTIVATED. 3RD OCCURRENCE - 7-28-14 - GOING TO WORK AT 6:00 AM TRAVELING NORTH BOUND ON MISSION VILLAGE DR. AT APPROXIMATELY 35 MPH, COLLISION AVOIDANCE ACTIVATED, RED LIGHT ON THE DASH & BRAKING, NO CARS WERE IN SIGHT AT THAT TIME. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616816July 28, 2014
AIR BAGS, SEAT BELTS, STRUCTURE:BODY
I WAS DRIVING ON A 2 LANE ROAD WITH HEAVY WOODS ON EACH SIDE AND A DEER RAN OUT OF THE WOODS IN FRONT OF ME. I HIT THE DEER WITH THE FRONT OF MY EQUINOX. I IMMEDIATELY SMELLED THE FUMES FROM THE AIR BAG BUT DID NOT SEE WHERE THE AIR BAG DEPLOYED. ONSTAR CAME ON AND ASKED IF I WAS OK, THAT THEY WERE ADVISED MY AIR BAG HAD DEPLOYED. THE IN DASH SENSOR IN MY CAR ALSO ALERTED THAT THE AIR BAG HAD BEEN DEPLOYED. MY STEERING WHEEL APPEARED NORMAL, BUT A SMALL GAP AROUND THE AIR BAG COVER. IT APPEARS THAT MY AIR BAG HAD ATTEMPTED TO DEPLOY BUT THE BAG ITSELF DID NOT INFLATE. THE DAMAGE WAS FILLED ON INSURANCE AND GM WAS NOTIFIED OF THE INCIDENT DUE TO THE FACT THAT MY AIR BAG DID NOT FUNCTION CORRECTLY. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP WHERE IT WAS PURCHASED TO HAVE THE AIR BAG & SENSORS REPLACED. GM DID OPEN A CLAIM WITH MY COMPLAINT AND SAID THAT IT WOULD BE 20 TO 30 DAYS FOR AN INVESTIGATION TO BE DONE. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10616035July 24, 2014
SERVICE BRAKES
BRAKES SQUEAL REALLY BAD WHEN BACKING UP BUT DEALERSHIP SAYS THERE IS NOTHING WRONG WITH THE BRAKES. WATER SEEMS TO BE LEAKING INTO THE CAR ON THE DRIVER'S SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606749June 29, 2014
SERVICE BRAKES
BRAKES SQUEAL REALLY BAD WHEN BACKING UP BUT DEALERSHIP SAYS THERE IS NOTHING WRONG WITH THE BRAKES. WATER SEEMS TO BE LEAKING INTO THE CAR ON THE DRIVER'S SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595297May 31, 2014
ENGINE
I WAS DRIVING ON I-71N AROUND 3:30 ON MY WAY HOME DURING THE SPEED LIMIT OF 65 WHEN ALL OF A SUDDEN THE DISPLAY SHOW AN ENGINE LIGHT AND A MESSAGE SAYING REDUCING POWER MODE AND THE SPEED DROP TO 20 EVEN THOUGH I HAND MY FOOT ON THE GAS ALL THE WAY TO THE FLOOR. LUCKILY I HAD JUST MOVE LANE FROM IN FRONT OF A 18 WHEELER AND WAS ABLE TO PULL OVER STILL IN DANGER BECAUSE THE LANE I MOVED TO STILL HAD TRAFFIC COMING. I TURN THE CAR OFF SINCE IT WOULD NOT GO AND SIT FOR ABOUT 5 MINUTES. I STARTED IT UP AND WAS ABLE TO MAKE IT TO THE DEALER SERVICE. THEY FOUND THAT FOLLOWING CODE P2101, P2119. THEY PERFORM DIAGNOSTIC TEST ALL WIRING TO THROTTLE POSITION SENSOR TEST OK REPLACE THROTTLE BODY ASSEMBLY AND RECHECK FAULTS, PASSED. WHAT THEY TOLD ME IS THAT THE SENSOR DID NOT KNOW I WAS GIVING THE ENGINE GAS SO IT REDUCE THE ENGINE SPEED. THIS IS SCARY TO KNOW IT COULD HAPPEN AND I COULD HAVE BEEN INJURED OR EVEN KILL. I WAS LUCKY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594030May 26, 2014
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS DOING APPROX. 25 MPH AND WENT TO PRESS DOWN ON THE ACCELERATOR THE VEHICLE HESITATED THEN TOOK OFF VERY FAST AND RAPID SCARED MY WIFE AND I ALMOST HIT THE VEHICLE THAT I WAS TRYING TO PASS THE VEHICLE NOW SITS IN MY GARAGE AND WILL NOT DRIVE THE VEHICLE VERY AFRAID EITHER MYSELF OR SOMEONE ELSE IS GOING TO GET KILLED, THIS IS NOT THE FIRST TIME DURING THE WEEK OF 5-22-2014 IT HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592912May 20, 2014
STEERING
WHILE DRIVING ON THE ROAD AT 40 MPH AND MAKING A QUICK TURN, MY STEERING WHEEL LOCKED AND FROZE FOR A MINUTE IN A 3 WAY INTERSECTION. STEERING WHEEL WILL NOT TURN AND AFTER A MINUTE IT RESET AGAIN. THEN CONTINUING DRIVING PRESSING THE BRAKES WITH LOCK THE STEERING WHEEL AND FELT FUNNY. TOOK IT IMMEDIATELY TO THE DEALER TO ADDRESS SITUATION. PRETTY SCARY SITUATION HERE AND A SAFETY CONCERN FOR SURE. WITH ONLY 25K MILES WITH 3 MAYOR ISSUES POSTED HERE, I'M GETTING RID OF THIS VEHICLE AND TAKE A LOSS....VERY VERY DISAPPOINTED WITH GM BUT BEFORE THAT I WILL WRITE A BIG LETTER TO GM CEO ABOUT THE SAFETY OF THIS VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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