Chevrolet Equinox Complaints (2010)

784 consumer complaints on file.

#10462044June 18, 2012
ENGINE
LOUD NOISE COMING FROM ENGINE. SOUNDS LIKE LOOSE VALVE TRAIN.WHILE ACCELERATING AT LOWER SPEEDS NOISE BECOMES LOUDER. TRIED HIGHER OCTANE FUEL BUT THAT WAS NO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461789June 14, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE MADE A SUDDEN MOVEMENT AND PULLED WHEN SHIFTED. THE CONTACT PARKED THE VEHICLE AND CONTINUED DRIVING, AND THE FAILURE WAS RESOLVED. THE CONTACT STATED THAT THE FAILURE WAS NOT PRESENT IF THE AIR CONDITIONER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER INSTALLED A DATA RECORDER, BUT NO FAILURES COULD BE DETERMINED. THE FAILURE RECURRED AND THE TACHOMETER SHIFTED BETWEEN HIGH AND LOW RPMS SPORADICALLY. THE CONTACT AS WELL EXPERIENCED NO MOBILITY WHEN TRYING TO CHANGE GEARS FROM PARK TO REVERSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE CURRENT MILEAGE WAS 22,503. THE FAILURE MILEAGE WAS 3,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461232June 11, 2012
ENGINE, POWER TRAIN
HAVE OWNED MY CAR NOW FOR 6 MONTHS AND NOTHING BUT ISSUES. IT SEES THE DEALER MORE THEN I CAN ENJOY IT. IF ONE MORE UPDATE IS DONE AND I AM TOLD THE PROBLEM IS FIX AND REALLY IT ISN'T THEN MY FRUSTRATION WILL CONTINUE. FROM THE OIL LEAK, TRANSMISSION DECLINE ROUGH, ENGINE NOISE,KEY GETS STUCK IN IGNITION, FUEL GAGE AND STARTING ISSUES I WISH I COULD GET RID OF THIS CAR AND NEVER BUY CHEVY AGAIN. IF I HAD NOT SOLD MY OTHER CAR I WOULD PUT THIS UP FOR SALE AND WALK AWAY. THERE HAS TO BE SOMETHING TO FIX THESE ISSUES AS THIS WAS NOT A CHEAP CAR. IT ONLY HAS 52 THOUS MILES AND I WILL GO BACK TO MAZDA WHERE MY SUV WENT TO 285 THOUS WITH NORMAL MAINTENANCE NOT MAJOR ISSUES OR MY TAHOE THAT I SOLD AT 189 THOUS AND NO PROBLEMS. I WISH I HAD PURCHASED ANOTHER MAZDA AT THIS POINT. HOW DO WE GET THIS PROBLEMS RESOLVED ONCE AND FOR ALL? THIS IS CRAZY!I AM NOT SURE IF A LAWYER IS THE ANSWER BUT I WOULD HOPE THAT ITS NOT. I AM SICK OF GETTING RENALS, BEING LATE TO WORK TO DROP IT OFF AND SHUTTLE. I BOUGHT THIS TO HAVE A CAR TO DRIVE NOT TO TAKE TO THE DEALER OVER AND OVER. THE ENGINE SEAL WAS ALREADY REPLACED AND THE PROBLEMS ARE WORSE OR NOT BETTER AT ALL. SEEMS TO BE KNOWN PROBLEMS WITH 2010 SO WHY IS IT THAT THEY ARE NOT GETTING FIXED ON OUR CARS. I AM HAPPY TO GET MY 27 THOUSAND BACK AND GET A CAR THAT IS NOT A CLUNKER JUNK. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460416June 3, 2012
AIR BAGS, STRUCTURE:BODY
AS I APPROACHED AN INTERSECTION, I HIT THE REAR END OF A FORD 150 PICK UP TRUCK THAT WAS IN THE INTERSECTION WAITING TO MAKE A LEFT TURN. MY APPROX SPEED WAS 15 MILES PER HOUR. I HAD MY SEATBELT ON, I WAS TAKEN BY AMBULANCE TO THE HOSPITAL - MY EVALUATION REVEALED SPRAIN/STRAIN TO MY NECK, FRACTURED RIGHT ANKLE, AND CHEST WALL DISCOMFORT RELATED TO THE SEAT BELT. THE CAR WAS TOTALED --- THE AIRBAG DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10459426May 18, 2012
EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:WINDSHIELD, ELECTRICAL SYSTEM
S10 APPROPRIATE HANDLING - LETTER TO THE SECRETARY FROM RE EXPRESSING CONCERNS REGARDING HER 2010 CHEVROLET EQUINOX. *KB THE CONSUMER STATED CONDENSATION FORMED ON THE INSIDE OF THE WINDSHIELD. SHE ALSO STATED THE VEHICLE HAD ELECTRICAL PROBLEMS RIGHT FROM THE BEGINNING, WHERE THE LIGHTING ON THE INSTRUMENT PANEL WOULD DIM AND THEN COME BACK ON.*JB THE CONSUMER STATED WHEN SHE TURNED THE A/C ON, A STRONG ODOR WAS PRESENT. UPDATED 05/22/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455125April 13, 2012
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
BROUGHT VEHICLE INTO FIRST DEALER FOR LOUD ENGINE NOISE AT LOW SPEED (1 TO 10 MPH)06/17/2011. DEALER SAID IT WAS THE FUEL INJECTORS AND SAID THEY WILL INSTALL AN INSULATOR TO QUIET THE NOISE. INSTALLED INSULATOR PROBLEM NOT RESOLVED 7/1/2011. BROUGHT IT TO ANOTHER DEALER FOR THE SAME NOISE. DEALER FOUND NOISE FROM TIMING CHAIN7/26/2012. THEY REPLACED TIMING CHAIN AND TENSIONER8/31/2011. PROBLEM SEEMED TO BE RESOLVED. 8 MONTHS LATER THE NOISE IS BACK. GAS MILEAGE AND POWER HAS DECREASED. DEALER SUGGESTED RUNNING A SOLUTION THROUGH THE ENGINE TO CLEAR OUT CARBON FROM LOW OCTANE GAS. DEALER APPLIED SOLUTION AND TOLD ME TO RUN TWO TANKS OF SUPER UNLEDED TO RESOLVE THE PROBLEM 4/6/2012. NOISE IS STILL THERE AFTER 2 TANKS OF SUPER UNLEADED 4/13/2012. GOING BACK TO THE DEALER IN A WEEK 4/20/2012. CONTACTED GM IN DETROIT TO EXPRESS MY ANGER.4/13/2012..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453760April 2, 2012
ENGINE AND ENGINE COOLING
2010 CHEVY EQUINOX KEEPS KNOCKING, DEALER REPLACED TIMING CHAIN TWICE AND THE TIMING CHAIN TENSIONER TWICE AND STILL HAS THE PROBLEM. IT NOW SHUTS OFF WHILE DRIVING AND SHAKES AND MIS-FIRES WHEN COLD IN THE MORNING. DEALER CANT SEEM TO FIND ANYTHING WRONG THEY SAID THE 4-CYL ENGINES ARE PROBLEMATIC AND NOTHING CAN BE DONE. I HAVE CALLED GM AND THEY HAVEN'T OFFERED ME ANYTHING. I HAVE VIDEOS OF THE CAR HAVING PROBLEMS, THEY SAID THAT'S NOT GOOD ENOUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442585January 5, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, A TRANSPORT MODE WARNING ILLUMINATED ON THE INSTRUMENT PANEL AND ALL OF THE GAUGES STOPPED ILLUMINATING AS A RESULT. AN AUTHORIZED DEALER ADVISED THE CONTACT TO TURN ON THE IGNITION AND HOLD THE KEY IN THAT POSITION FOR APPROXIMATELY TEN SECONDS TO TRY AND ATTEMPT TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 30,000. UPDATED 02/09/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440609December 20, 2011
ENGINE AND ENGINE COOLING
WHILE DRIVING DOWN I-95S, THE 2010 EQUINOX LOST POWER AND THE STABILITY CONTROL LIGHT ALONG WITH THE CHECK ENGINE LIGHT CAME ON. THE CAR WAS PULLED TO THE SIDE OF THE INTERSTATE AND EVENTUALLY WAS FLAT-BEDDED TO A LOCAL CHEVY DEALER. ONCE THE CAR WAS LOOKED AT BY THE DEALER THEY INFORMED ME THAT THE TIMING CHAIN FAILED AND THE WHOLE MOTOR WOULD NEED REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437668November 29, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THAT THE DEFROSTER WAS NOT CLEARING THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V489000 (VISIBILITY:DEFROSTER/DEFOGGER SYSTEM) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437502November 28, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT AFTER PARKING ON A STEEP INCLINE WITH THE GEAR IN PARK AND THE ENGINE RUNNING, THE VEHICLE STARTED TO ROLL BACKWARD AND ENDED IN A NEIGHBOR'S FRONT YARD WEST OF THE DRIVEWAY. THE VEHICLE WAS NOT DAMAGED BUT AS THE CONTACT ATTEMPTED TO ENTER THE VEHICLE, SHE WAS DRAGGED BACKWARD AND SUSTAINED INJURY TO THE ARMS AND LEGS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 01/18/12*LJ
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10433451November 1, 2011
ENGINE AND ENGINE COOLING
2010 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO ENGINE STALL *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432725October 25, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
***ATTENTION*** NEW INFO ON HARD SHIFITNG .... LIKE OTHERS WITH A 2010 NOX I HAVE SERIOUS SHIFTING PROBLEMS MOSTLY BETWEEN 3RD AND 4TH GEAR. IT HESITATES AND JERKS HARD INTO GEAR. THIS HAPPENS ABOUT 3 TO 4 TIMES A WEEK WHICH MEANS THE DEALER CAN NEVER DIAGNOSE THE ISSUE. WE EVEN PUT A FAULT RECORDER ON IT SET FOR TRANSMISSION ERRORS WITH NO SUCCESS. WHAT HAPPENED YESTERDAY IS VERY RELEVANT. THE DEALERSHIP CALLED AND SAID A NEW NEW SERVICE BULLETIN WAS JUST ISSUED FOR THE PROBLEM BUT HAD NO FIXES ONLY TO SAY THAT IT WAS WITHIN NORMAL RANGE. ACCORDING TO THE DEALER IT APPEARS THAT THE SHIFTNG POINTS VARY ACCORDING TO DRIVING HABITS AND THIS CHANGES WITH TIME AS THE COMPUTER "LEARNS" YOUR DRIVEN HABITS AND ADJUSTS. THE DEALER RECOMMEND THAT I COME IN EVERY FEW WEEKS AND THEY WOULD RESET THE CODES AND THIS WOULD HELP THE ISSUE BUT NO FIX SINCE THE COMPUTER WOULD AGAIN ADJUST SHIFT POINTS. ANOTHER OPTION WAS TO TRADE UP TO A 6 CYL MODEL ( PLUS $10K) WHICH DOES NOT EXHIBIT THE PROBLEM. THIS IS ALSO A SAFETY ISSUE IF THIS OCCURED WHILE GOING INTO A WET CORNER AND EXPERIENCE A HARD SHIFT CAUSING TIRES TO LOOSE TRACTION. THE TAKE AWAY POINT FROM THIS COMMENT IS THAT GM FINALLY RECOGNIZES A SERIOUS SITUATION, UNFORTUNATELY THAT HAVE NO FIX OTHER THAT BUY A NEW 6 CYL MODEL. CLOSING COMMENT: THE 2010 MODEL HAS CLOSE TO A 100 SERVICE BULLETINS WHILE THE 2011 HAS ONLY ABOUT 10. OBVIOUSLY THE 2010 WAS AN EXPERIMENT (BETA TEST) AND WE HELPED THEM FIX PROBLEMS BY DRIVING AND COMMENTING ON ISSUES. THE 2011 WAS THE RESULT OF MOST OF THE FIXES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428971October 6, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT WAS DRIVING 55 MPH WHEN A NOISE WAS A HEARD FROM THE ENGINE AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER CONFIRMED THAT THE INTERIOR ENGINE WALLS WERE SCARRED. THE MANUFACTURER WAS CONTACTED AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 46,954 AND THE CURRENT MILEAGE WAS 48,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426863September 23, 2011
VISIBILITY
WIPERS STOPPED WORKING SUDDENLY WHILE TRAVELING ON FREEWAY IN HEAVY RAIN. MANAGED TO MOVE TO RIGHT HAND LANE AND EXIT FREEWAY AT THE NEXT EXIT BUT VISIBILITY WAS NEARLY ZERO. I TOOK MY CAR IN FOR SERVICE AND THE DEALER REPLACED THE WIPER TRANSMISSION. ON REVIEW OF THE FAILED PART I COULD SEE THAT ONE OF THE PLASTIC INSERTS ON THE BALL JOINTS HAD FAILED/DEFORMED ALLOWING THE LINKAGE TO SEPARATE. DEALER SUGGESTED THAT THIS MAY HAVE BEEN A RESULT OF WINTER USAGE WHERE THE BLADES WERE FROZEN CAUSING HIGH LOADS ON THE JOINTS. REPAIRED PARTS WERE KEPT BY DEALER AND WERE TO BE RETURNED TO GM FOR WARRANTY REVIEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422764August 31, 2011
AIR BAGS:SIDE/WINDOW
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING 60 MPH, THE CONTACT STATED THAT THE SIDE AIR BAG DEPLOYED INTERMITTENTLY. THE DEALER REPLACED THE AIR BAG ASSEMBLY. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 24,800 AND THE CURRENT MILEAGE WAS 24,805. UPDATED 2/23/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419220August 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2010 CHEVY EQUINOX THAT HAS A HARD SHIFT BETWEEN 31 AND 48 MPH. I HAVE TAKEN IT TO THE DEALERSHIP 8 TIMES AND STILL NO FIX. THE GM ENGINEER FOR THE OK AREA CAME DOWN AND DROVE IT LESS THEN 5 MILES AND SAID HE THINKS IT IS MY DRIVING HABITS. TOOK IT BACK AND THE GM AREA REP DROVE IT LESS THEN 5 MILES AND SAID IT WAS NORMAL FOR THE 6 SPEED TRANSMISSION TO DO THAT. I CAN NOT GET THE DEALERSHIP TO DO ANYTHING BECAUSE GM SAYS IT IS OK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417845August 7, 2011
STEERING
MY NEW 2010 CHEVY EQUNOX DEVELOPED A PROBLEM WITH ITS ELECTRIC STEERING AFTER IT GOT WARMED UP AND AS DRIVING SPEED INCREASED. DEALERS KEPT TELLING US THAT THERE WAS NO ISSUE SINCE THEY COULD NOT DETECT AN ERROR CODE. ON TRIP TO FLORIDA, STEERING BECOME SO DIFFICULT THAT IT TOOK TWO HANDS TO STEER AT ANY SPEED ABOVE 50 MPH. DEALER (VIENCE FL.) FINALLY CHANGED OUT COMPLETE STEERING GEAR AND PROBLEM WENT AWAY! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417005August 4, 2011
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
PURCHASED 2010 EQUINOX LS ON 8/14/09. THE VEHICLE HAS INCURRED NUMEROUS VISITS TO THE DEALERSHIP TO CORRECT A MAJOR WATER LEAKAGE PROBLEM,DEFECTIVE MODULE WHICH CONTROLLED DASHBOARD FUNCTIONS INCLUDING HEAT AND DEFROST AND A SEVERE OIL CONSUMPTION CONDITION WHICH REMAINS UNRESOLVED. COMPLAINTS OF ENGINE KNOCKING WERE REPORTED TO 2 DEALERSHIPS WITH NO RESOLVE. APPROXIMATELY 6 WEEKS AGO THE VEHICLE EXPERIENCED THE SAME KNOCKING AND CHECK ENGINE LIGHT. THE DEALER REPLACED THE TIMING CHAIN,THERMOSTAT ALONG WITH VARIOUS SEALS AND VALVES. THIS PAST MONDAY THE VEHICLE EXPERIENCED THE SAME TAPPING NOISE AND SHUTTERING,AFTER WAS DETERMINED THE VEHICLE HAD NO OIL THE VEHICLE WAS TOWED TO THE DEALER WERE THEY DISCOVERED THE CAR HAD CONSUMED OVER SIX QUARTS OF OIL WITH NO VISIBLE SIGNS OF OIL LEAKAGE ANYWHERE. THE WERE ADVISED BY GM TO DO AN OIL CONSUMPTION TEST OVER 5000 MILES WITH A BI-WEEKLY INSPECTION BY THE DEALER. A RESEARCH OF INTERNET FORUMS REVEALED THIS SITUATION TO BE A COMMON COMPLAINT WITH VARIOUS CONCESSIONS MADE TO OTHER OWNERS. THIS IS A DANGEROUS DEFECT THAT CAN LEAVE A DRIVER STRANDED IN THE HEAT OF SUMMER OR DEAD OF WINTER WITH LIFE THREATENING POSSIBILITES. THIS MATTER DESERVES YOU IMMEDIATE ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417032August 4, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT WAS DRIVING 15 MPH AND DOWN A STEEP HILL WHEN THE GEAR FAILED TO ENGAGE. THE CONTACT HAD TO ABRUPTLY DEPRESS THE BRAKES REPEATEDLY IN ORDER FOR THE GEARS TO RESPOND. THE CONTACT STATED THAT THE GEARS WOULD ONLY SHIFT FROM FIRST TO THIRD, BUT NOT SHIFT INTO ANY LOWER GEARS WHEN ATTEMPTING TO DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE COMPUTER WAS RESET YET THE FAILURE CONTINUED TO RECUR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000. THE CONSUMER STATED THE VEHICLE WOULD NOT SHIFT INTO LOWER GEAR, MOST OF THE TIME. UPDATED 10/24/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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