Chevrolet Equinox Complaints (2011)

782 consumer complaints on file.

#10777372September 25, 2015
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS PARKED, THE TRUNK DOOR OPENED AND CLOSED WITHOUT ACTIVATION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760208August 30, 2015
AIR BAGS, SEAT BELTS
I WAS DRIVING 79MPH DOWN INTERSTATE 295 WHEN A VOULCHER FLEW INTO MY FRONT DRIVER SIDE LOWER CAR PANEL CAUSING THE AIR BAG CANISTER TO DEPLOY BUT NOT THE AIRBAG ITSELF. THE AIRBAG LIGHT CAME ON AND THE SERVICE AIRBAG CAME UP ON MY DISPLAY. I CONTACTED STATE PATROL AND THEY CAME OUT TO SEE THE DAMAGE BUT COULD NOT FILE A REPORT. I DO HOWEVER, HAVE THE STATE PATROL OFFICERS NAME AND EMAIL ADDRESS. I HAD TO GET MY CAR TOWED AND TAKEN TO A GARAGE WHERE AN AIRBAG SPECIALIST CAME OUT AND CLAIMED THAT THE AIRBAG SYSTEM WAS MESSED UP AND IT HAD TO BE REPLACED ALONG WITH MY SEATBELTS. I WAS NOT INJURED LUCKILY BUT IT IS SCARY TO KNOW THAT MY AIRBAG DID NOT DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748946August 16, 2015
UNKNOWN OR OTHER
ON THE AFTERNOON OF AUGUST 12,2015 I WAS WALKING TOWARDS THE REAR OPEN DOOR THAT MY NEPHEW HAD OPENED. I DID NOT SEE THE DOOR COMING DOWN, NO BEEPING....IT HIT THE TOP OF MY HEAD AND KEPT GOING DOWN PUSHING ME TO THE GROUND. I HAD A CONCUSSION AND THE AMBULANCE TOOK ME TO THE HOSPITAL BEING AS I HAD BEEN UNCONSCIOUS. SPENT ONE DAY IN THE HOSPITAL WITH LOTS OF TESTS TO SEE IF MY SPINE WAS DAMAGED. NO DAMAGE THERE AFTER LYING IN THEIR BED WITH A NECK BRACE ON. WILL HAVE FOLLOW UP WITH NEOUROLOGIST WITH MORE TESTS. YOU NEED TO HAVE SOME KIND OF WARNING SOUND TO LET PEOPLE KNOW WHEN THE DOOR IS COMING DOWN. NO RESISTANCE TO THE DOOR WHEN MY BROTHER IN LAW TESTED IT ALSO. PLEASE CHECK INTO THIS....[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10748968August 16, 2015
WHEELS
TIRE WARNING LIGHT FIRST CAME ON 7/15/15 AS LOW PRESSURE IN PASSENGER SIDE REAR TIRE. PUMPED TIRE TO SPECIFIED TIRE PRESSURE, BUT TIRE LIGHT ILLUMINATED AGAIN A FEW DAYS LATER. AGAIN, PUMPED TIRE TO SPECIFIED TIRE PRESSURE. LIGHT CONTINUED TO ILLUMINATE, THEREFORE, TOOK TO LOCAL CHEVROLET DEALER FOR INSPECTION. DEALER INFORMED US OF TIRE TREAD SEPARATION AND RECOMMENDED IMMEDIATE TIRE REPLACEMENT BECAUSE OF SAFETY HAZARD. SUBSEQUENTLY HAD ALL FOUR TIRES REPLACED ON 8/13/15, MILEAGE ON VEHICLE 50,990. TIRE: MICHELIN LATITUDE TOUR P235/55R18 (DOT M33J007X); THREE TIRES 4110; ONE TIRE 1811.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743966July 27, 2015
STEERING, ENGINE
AFTER TAKING THE CAR OUT FROM A STOP SIGN, THE STEERING WHEEL LOCKED AND COULD NOT ACCELERATE. THE CAR STARTED TO SLOW DOWN. I WAS ABLE TO PUT THE GEAR ON PARK ONCE THE CAR STALLED AND TURN OFF THE IGNITION. I THEN TURNED ON THE IGNITION AND EVERYTHING WAS NORMAL. ONCE I REACHED MY DESTINATION I TURNED OFF AND ON THE IGNITION AND CHECK ENGINE LIGHT CAME ON. UPON TAKING TO THE MECHANIC THEY FOUND OUT THE CAM SENSOR HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732603July 8, 2015
SEAT BELTS
IT HAS BEEN GOING ON TWO YEARS THAT MY SEAT BELT HAS BEEN MESSED UP AND I DON'T KNOW WHY, THE DRIVER SEAT BELT IS COMPLETELY LOCKED AND THE PASSENGER SEAT IS LOOSE AND WHEN I TOOK IT TO HOMESTEAD DEALERSHIP THEY SAID THAT I HAD TO PAY 4,000.00 TO GET IT FIXED AND THEY COULDN'T EVEN TELL ME WHY THAT HAPPENS. I HAVE 3 KIDS AND EVERYDAY I DRIVE THE CAR I HAVE TO WORRY ABOUT THEIR SAFE BECAUSE OF THE SEAT BELTS. I FEEL THAT I SHOULDN'T HAVE TO PAY FOR THAT AND ALL I WANT IS FOR IT TO GET FIXED AND I DON'T HAVE THAT KIND OF MONEY. SEAT BELT IS THE MAIN SAFETY WHEN IT COMES TO DRIVING AS WELL AS HAVING KIDS IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732422July 7, 2015
AIR BAGS
MY HUSBAND AND I PURCHASED A 2011 CHEVROLET EQUINOX ON 8/20/14, MILEAGE 29,548 FROM CARMAX IN GLENCOE IL. WE ALSO PURCHASED THE EXTENDED WARRANTY. SHORTLY AFTER WE PURCHASED THE VEHICLE THE SERVICE AIRBAG LIGHT CAME ON AND I WOULD CONSTANTLY HAVE TO CLEAR IT FROM THE SCREEN SO I COULD VIEW THE DIGITAL SPEDOMETER. I MADE A CALL IN REGARDS TO THE ISSUE AND WAS INFORMED THAT THERE WAS NO RECALL FOR THIS ISSUE. I WAS VERY FRUSTRATED AND CONTINUED TO DEAL WITH THIS ANNOYING PROBLEM FOR QUITE SOME TIME. IN MAY 2015, MY FATHER URGED ME TO HAVE IT CHECKED OUT BECAUSE HE FELT IT WAS A MAJOR SAFETY CONCERN. SO I MADE AN APPOINTMENT FOR 7/1/15 WITH THE SERVICE DEPARTMENT AT THE PLACE WHERE WE PURCHASED THE VEHICLE. MILEAGE AS OF 7/1/15 WAS 39,609 AFTER THEY TOOK A LOOK AT THE VEHICLE, THEY INFORMED ME THAT THERE WAS A PROBLEM WITH THE CONNECTORS. ALTHOUGH THE PARTS WERE COVERED UNDER WARRANTY, I STILL HAD TO PAY FOR THE LABOR TO THE TUNE OF $250.00. I AM NOT SURE WHY THERE HAS NOT BEEN A RECALL BECAUSE THIS IS OBVIOUSLY A SAFETY ISSUE. I ALWAYS GET SCREWED OVER :(
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731819July 2, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING AT 30 MPH, THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TIMING CHAIN FRACTURED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,136.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731022June 29, 2015
VISIBILITY/WIPER
3 WEEKS AFTER PURCHASING THIS VEHICLE FROM A USED CAR LOT, THE WIPERS STOPPED OPERATING WHILE IN USE. THE MOTOR WAS WORKING PROPERLY, HOWEVER MY MECHANIC FOUND THAT THE WIPER TRANSMISSION HAD FAILED. HE STATED THAT IN HIS OPINION, THIS IS A COMMON ISSUE DUE TO THE FACT THAT THE LOCAL CHEVROLET DEALERSHIP HAD SEVERAL OF THIS PART IN STOCK. THIS REPAIR WAS NOT COVERED UNDER THE 90-DAY WARRANTY PROVIDED BY THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. I BELIEVE I SHOULD BE REIMBURSED BY THE MANUFACTURER FOR THIS REPAIR, WHICH TOTALED $367.35 (RECEIPT AVAILABLE UPON REQUEST) AND AN INVESTIGATION SHOULD BE CONDUCTED ON THESE WIPER TRANSMISSIONS AS THIS IS A SERIOUS SAFETY HAZARD. IN RESEARCHING THIS ISSUE ONLINE, I HAVE FOUND THAT OTHERS HAVE COMPLAINED OF THE SAME ISSUE ON THE 2011 CHEVROLET EQUINOX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730183June 24, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SHORTLY AFTER PURCHASING THIS NEW EQUINOX, THE DASH LIGHTS WOULD GO OFF AND THEN COME BACK ON AFTER A PERIOD OF TIME AND VARIABLE MILES OF TRAVEL. I INFORMED THE GARAGE WHERE I PURCHASED THIS VEHICLE AND THEY SAID THE LITTLE KNOB ON THE DASH NEEDED TO ADJUSTED. THIS DID NOT WORK. I HAVE HAD THIS VEHICLE TO THREE DIFFERENT GARAGES AND TOLD THEM OF THIS PROBLEM AND TO ENTER IT INTO THE HISTORY OF THIS VEHICLE. NONE OF THEM HAVE SOLVED THE PROBLEM AND IT IS A SAFETY FACTOR WHEN DRIVING AT NIGHT. THE VEHICLE NOW IS OUT OF WARRANTY BUT THE PROBLEM STILL EXISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725166June 14, 2015
ENGINE
FOR A THIRD TIME IN 2 WEEKS, THE VEHICLE LOSS POWER AND FAILED TO MAINTAIN SPEED. IT WOULD NOT EVEN MOVE FORWARD WHEN GIVEN GAS EVEN THOUGH THE ENGINE CONTINUED RUNNING. THIS TIME, THE CHECK ENGINE LIGHT DID NOT COME ON. THE VEHICLE HAD TO BE TURNED OFF, THEN RE-STARTED, FOR MOVEMENT TO BE REGAINED. THIS HAPPENED IN HEAVY TRAFFIC AND BLOCKED A LANE FOR A COUPLE OF MINUTES, UNTIL I COULD PULL OFF THE ROAD. THIS HAPPENED ON PREVIOUS OCCASIONS AT HIGHWAY SPEED TOO, BUT, WE HAD MORE RECENTLY REPLACED THE THROTTLE BODY UNIT, AS THIS WAS A PRIOR DIAGNOSIS FOR THIS FAILURE CONDITION. NOW, WE'RE NOT SURE THE VEHICLE CAN BE TRUSTED AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724818June 11, 2015
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
INITIALLY THE ISSUE STARTED WITH ROUGH IDLING OF THE CAR, ENGINE TICKING, AND ENGINE STALLING. AFTER INDICATING THIS TO THE DEALERSHIP, THEY INFORMED ME THAT THE ECM NEEDED TO BE REPROGRAMMED BECAUSE THE OIL LIFE INDICATOR WAS NOT PROPERLY CALIBRATED CAUSING THE SYSTEM TO THINK THAT THERE WAS MORE LIFE ON THE OIL THAN THERE ACTUALLY WAS. THE ENGINE BALANCE CHAIN EVENTUALLY BROKE WHILE ON THE INTERSTATE (55 MPH), DUE TO IMPROPER OIL LUBRICATION. THE FUEL PUMP, WATER PUMP, AND A FEW OTHER ITEMS HAD TO BE REPLACED DUE TO THE DAMAGE CAUSED WHEN THE CHAIN BROKE. I NOTIFIED THE DEALERSHIP ONCE AGAIN AFTER ENGINE TICKING/ ROUGH IDLING RE-OCCURED AND THEY INDICATED TO ME THAT THE ENGINE TICKING DURING STARTUP WAS NORMAL. THE ENGINE TICKING PROGRESSED TO BECOMING A CONSTANT NOISE. I NOTICED THAT WHEN I TOOK THE OIL IN FOR AN OIL CHANGE, APPROXIMATELY 2000 MILES IN, THAT THE OIL DIPSTICK WOULD COME UP COMPLETELY DRY. THIS INDICATED THE VEHICLE WAS EXPERIENCING AN EXCESSIVE AMOUNT OF OIL CONSUMPTION. I TOOK THE VEHICLE TO THE DEALERSHIP WHO INDICATED THAT PISTONS HAD TO BE REPLACED AND THE EXHAUST MANIFOLD WAS CRACKED. THIS INDICATED THAT THE ENGINE WAS OBSERVING SOME EXCESSIVE AMOUNT OF HEAT MOST LIKELY DUE TO THE OIL CONSUMPTION ISSUE. DURING THESE ISSUES, NO SERVICE ENGINE LIGHT EVER CAME ON. THE CAR HAD TO BE TAKEN BACK TO THE DEALERSHIP AFTER THE SERVICE ENGINE LIGHT CAME ON WHICH INDICATED THAT THE CAM SHAFT ACTUATOR SOLENOIDS AND CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE CATALYTIC CONVERTER MOST LIKELY FAILED DUE OIL SEEPING INTO THE EXHAUST WHICH COATED THE CERAMIC SUBSTRATE & THE EXCESSIVE HEAT EXPERIENCED BY THE ENGINE (AS INDICATED BY THE CRACKED MANIFOLD) DAMAGED THE CERAMIC SUBSTRATE. OIL CONSUMPTION LEADS TO EXCESSIVE HEAT FROM THE ENGINE WHICH CAN BE A FIRE HAZARD. ENGINE STALLING DUE TO OIL CONSUMPTION LEADS TO CRASH SAFETY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724581June 10, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE WAS IDLING EXTREMELY ROUGH AND THEN THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE CAM SHAFT ACTUATOR SOLENOID NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723932June 8, 2015
UNKNOWN OR OTHER
COLUMBIA, SC--I TOOK THE VEHICLE TO THE DEALERSHIP TO REPAIR AN IGNITION ISSUE AND TOLD THEM THAT I WAS HAVING A WHINING-TYPE ENGINE NOISE WHEN I ACCELERATED WHILE THE A/C WAS ON, AND THAT THE A/C WAS STARTING TO LOSE ITS COOLING CAPACITY. THE TECHNICIAN INFORMED ME THAT MY COMPRESSOR WAS GOING OUT, BUT THAT IT WOULD PROBABLY LAST INTO THE SUMMER, BUT BY THE END OF APRIL I HAD TO HAVE IT REPLACED, TO THE TUNE OF $1260. EVEN THOUGH MY CAR WAS OUT OF WARRANTY BECAUSE OF YEARS, IT HAD LESS THAN 28,000 MILES ON IT AT THE TIME OF THE COMPRESSOR FAILURE. I CONTACTED GM AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO SINCE THE VEHICLE WAS BEYOND THEIR 3-YEAR WARRANTY PERIOD. I POSTED THIS ISSUE ON A SITE CALLED REPAIRPAL, AND I HAVE RECEIVED NUMEROUS EMAILS FROM OWNERS WITH THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723747June 6, 2015
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, ENGINE
I WAS DRIVING AND ALL OF A SUDDEN , THE CHECK ENGINE LIGHT CAME ON AND "REDUCED ENGINE POWER" MESSAGE APPEARED. YOU ARE AT HIGHWAY SPEED AND SUDDENLY YOU CAN ONLY GO 30 MILES AN HOUR NO MATTER HOW MUCH ACCELERATOR IS DEPRESSED. AFTER PULLING OVER AT THE FIRST AVAILABLE SAFE AREA, TURNING OFF THE CAR AND RESTARTING SEEMED TO RESET THE CAR SO IT WAS ABLE TO PROCEED. THIS CONTINUED TO HAPPEN UNTIL I ATTEMPTED TO CLEAN THE THROTTLE BODY. THE THROTTLE BODY WASN'T OPERATING CORRECTLY. CLEANING IT DID STOP THE "REDUCED ENGINE POWER" MESSAGE. THIS CAR ALSO BURNS OIL, NO LEAKS, BUT YOU NEED A QUART OR TWO OF DEXOS OIL A MONTH. GM SEEMS TO THINK THIS IS NORMAL. ALSO THE CAR STALLS AS YOU REDUCE SPEED, LIKE COMING TO A TRAFFIC LIGHT. IT WORKS FINE FOR AWHILE, BUT ON CERTAIN DAYS, IT STALLS EVERY TIME YOU SLOW DOWN. THE CHECK ENGINE LIGHT POINTS TO A GAS PEDAL SWITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722474May 31, 2015
FUEL/PROPULSION SYSTEM, ENGINE
IN FEBRUARY 2015 THE THROTTLE BODY WAS REPLACED/REPAIRED DUE TO REDUCED ENGINE POWER AND STALLING WHILE DRIVING. ALTHOUGH NO LONGER UNDER WARRANTY, CHEVROLET PICKED UP THE REPAIR COST. SINCE THE REPAIR, THERE HAS BEEN HESITATION IN ACCELERATION. MORE RECENTLY THERE HAS BEEN LOUD ENGINE NOISE (SOUNDS LILE A DIESEL ENGINE), ROUGH IDLING AT A STOP & HESITATION WHEN TURNING OFF THE VEHICLE. IT SOUNDS AND FEELS LIKE THE ENGINE IS GOING TO FALL OUT. THE CHECK ENGINE LIGHT HAS COME ON 2X. I WILL BE SCHEDULING SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721958May 28, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT WAS INVOLVED IN A FRONTAL CRASH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DECLARED DESTROYED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10717800May 21, 2015
ENGINE
I AM A TAXI CAB DRIVER I WAS DRIVING WITH MY CUSTOMER SUDDENLY CAR STOPPED THEN I START AGAIN AND FEW MILES LATER I HAD ENGINE POWER REDUCED SIGH ON THAN ENGINE CHECK LIGHT AND STABILITY TRUCK LIGHT CAME ON CAR SLOWED TO TEN MPH I TRIED TO SPEED UP BUT GAS PEDAL WAS NOT RESPONDING IF THIS HAPPENS TO ME ON HIGHWAY WITH 60-66 MPH SPEED SOME ONE WOULD RUN OVER ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717527May 20, 2015
POWER TRAIN
TRANSMISSION FAILED TO SHIFT INTO ANY GEAR WHEN STOPPING AFTER A LONG DRIVE. SO FAR TWO INSTANCES WHERE THE CAR FAILLED TO MOVE AFTER STOPPING AT A LIGHT AND AT A STOP SIGN AFTER DRIVING MORE THAN 50 MILES. DEALER CAN FIND NO PROBLEM WITH CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715428May 8, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WHILE DRIVING MY 2011 EQUINOX THE CAR SEEMS TO INTERMITTENTLY MISFIRE, CAUSING THE WHOLE CAR TO SHAKE. SOME DAYS THE CAR SEEMS TO RUN FINE, SOME DAYS IT RUNS BADLY. SOMETIMES THE ENGINE LIGHT COMES ON, SOMETIMES THE CHECK STABILITRAC LIGHT COMES ON. SOMETIMES THE CAR RUNS FINE AND NO LIGHT COMES ON. THE PROBLEM SEEMS TO BE GETTING WORSE AND HAPPENS MORE FREQUENTLY. IN THE LAST WEEK THE CAR HAS STARTED TO RUN FOR 3-5 SECONDS AFTER SHUTTING OFF THE IGNITION. IT ALSO HAS BEGUN TO RUN VERY ROUGH AND ALMOST STALL , BUT NOT EVERY TIME I DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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