Chevrolet Equinox Complaints (2011)

782 consumer complaints on file.

#10849960March 16, 2016
POWER TRAIN
SUDDEN INTERNAL FAILURE OF TRANSMISSION WITH AROUND 48,000 MILES ON VEHICLE. VEHICLE WAS IN MOTION, STARTED MAKING HIGH-PITCHED HUMMING NOISE, WOULDN'T ACCELERATE, AND THEN STOPPED MOVING/DRIVING BUT STAYED TURNED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840409March 7, 2016
ENGINE, POWER TRAIN
THIS IS A FWD MODEL WITH 2.4L ENGINE. THE TRANSMISSION 3-5-R PLATE FAILED AT 67,000 MILES AND THE TRANSMISSION WAS RUINED. WHEN IT FAILED IT CAUSED ACCELERATION AND SPEED PROBLEMS WHILE THE VEHICLE WAS ON A MAJOR HIGHWAY BUT THERE WAS NO CHECK ENGINE LIGHT INITIALLY. THE CAR LIMPED A FEW MILES HOME STALLING OUT COMPLETELY ONCE A BLOCK FROM HOME, IT WOULD NOT GO INTO REVERSE AND HAD TO BE TOWED TO THE DEALER FOR DIAGNOSIS AND REPAIRS. I WAS THE ORIGINAL OWNER OF THE VEHICLE IT WAS PURCHASED 06/11/2011. THE VEHICLE ALSO HAD OIL CONSUMPTION ISSUES AND ROUGH IDLE AT THIS TIME. THE VEHICLE HAD ITS CAM SHAFT ACTUATORS REPLACED IN AUGUST 2011 AFTER THE ENGINE MADE VERY LOUD NOISES WITH ABOUT 2000 MILES ON THE CAR. I TRADED THE CAR IN 3 DAYS AFTER THE DEALERSHIP REPLACED THE TRANSMISSION BECAUSE I DID NOT TRUST THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839835March 4, 2016
FUEL/PROPULSION SYSTEM
TRAVELING 70 MPH DOWN FREEWAY WHEN SUDDENLY MY CEL ILLUMINATED ALONG WITH THE TRACTION CONTROL AND ANTI SKID LIGHTS. AFTER CAREFULLY DODGING A FEW VEHICLES, I PULLED TO SIDE OF FREEWAY IN HEAVY TRAFFIC AND TURNED OFF MY ENGINE FOR A COUPLE MINUTES. RESTARTED AND ENGINE APPEARED TO RUN FINE HOWEVER THE CEL REMAINED ILLUMINATED. I TOOK THE VEHICLE TO A LOCAL GM DEALER AND THEY INDICATED A NEW THROTTLE BODY WAS NEEDED TO REMEDY MY SITUATION TO THE TUNE OF $340.00. THE MONEY PART DOESN'T BOTHER NEAR AS MUCH AS HAVING TO GET TO THE SHOULDER IN HEAVY 70 MPH TRAFFIC. THIS IMPOSED A VERY SEVERE SAFETY HAZARD TO NOT ONLY MYSELF, BUT ALL OCCUPANTS IN MY VEHICLE AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839780March 3, 2016
VISIBILITY/WIPER
WIPER TRANSMISSION FAILURE - I WAS DRIVING HOME ON THE EXPRESSWAY DURING HEAVY SNOW AND THE WIPERS STOPPED WORKING. WIPERS STOPPED IN THE UPWARD POSITION BLOCKING MY VIEW ALONG WITH THE SNOW. WAS DIFFICULT TO SEE MY WAY TO A SAFE PLACE TO STOP. I TOOK THE CAR IN TO HAVE THE WIPERS CHECKED TODAY AND WAS ADVISED THE WIPER TRANSMISSION FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839581March 2, 2016
UNKNOWN OR OTHER
I BOUGHT MY 2011 CHEVY EQUINOX BRAND NEW, IN 2011. 4/2015 I HAD A LEAK IN MY A/C LINE RESULTING IN A $450 CHARGE (MY WARRANTY HAD JUST EXPIRED). NOW, 10 MONTHS LATER UPON TURNING ON MY A/C FOR THE FIRST TIME THIS YEAR, YET AGAIN MY A/C IS NOT WORKING. IN TAKING IT TO THE DEALERSHIP TODAY, I'M NOW TOLD THAT MY COMPRESSOR NEEDS REPLACING WITH A PRICE TAG OF $963. UPON ONLINE RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM AMONGST 2010 AND 2011 EQUINOX. I'M NOT SURE AS TO WHY CHEVROLET HASN'T LOOKED FURTHER INTO THIS ISSUE AND/OR ISSUED A RECALL. THIS SHOULDN'T BE HAPPENING ON VEHICLES THAT ARE 4-5 YEARS OLD. HAVING TO HAVE MY A/C WORKED ON TWICE ON A THEN 4 YEAR OLD, NOW 5 YEAR OLD VEHICLE IS ABSURD. SOUNDS TO ME LIKE FAULTY EQUIPMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838877February 29, 2016
ELECTRICAL SYSTEM, ENGINE
BOUGHT THE CAR USED IN APRIL 2014. IN APRIL 2015 HAD TO HAVE THE TIMING CHAIN REPLACED. IN JULY 2015 HAD TO HAVE THE RINGS, PISTONS, AND CYLINDER HEAD REPLACED. NOW IN FEBRUARY 2016 I HAVE HAD THE TO REPLACE THE BATTERY, AND THE STARTER AND IT STILL WON'T START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839002February 29, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 30 MPH, THE SEAT BELT LOCKED ON THE DRIVER WITHOUT WARNING. THE SEAT BELT WOULD NOT RETRACT OR DETRACT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837899February 24, 2016
ENGINE
WAS SITTING AT A STOP LIGHT, VEHICLE ENGINE STARTED SURGING AND A WARNING LIGHT CAME ON SAYING REDUCED ENGINE POWER, HAD TO REALLY PUSH ON THE BREAK SO IT WOULD NOT LUNGE INTO THE INTER SECTION, LIGHT TURNED GREEN AND I STARTED TO GO, BUT I COULD ONLY GET UP TO 25 MPH, THEN ALL THE WARNING LIGHTS ON THE DASH CAME ALONG WITH A SERVICE STABILITRAK MESSAGE, MANAGED TO GET TO A PARKING LOT AND SHUT OFF THE VEHICLE FOR A FEW MINUTES, STARTED IT BACK UP AND IT RAN BETTER BUT CHECK ENGINE LIGHT REMAINED ON. TOOK IT TO THE CHEVY DEALER, HE NEW BEFORE EVEN LOOKING AT IT WHAT IT WAS. ENDED UP BEING THE THROTTLE BODY, IF YOU LOOK ONLINE THERE ARE MANY EQUINOX VEHICLES WITH THIS PROBLEM. BUT GM WILL NOT COVER THIS UNDER THEIR POWER TRAIN WARRANTY EVEN THOUGH THIS IS WHAT SUPPLIES AIR TO THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837734February 23, 2016
POWER TRAIN
THE CAR STOPPED SHIFTING GEARS AND STOPPED MOVING GOING DOWN THE STREET. UPON STOPPING THE CAR IN A SAFE LOCATION, THE CAR WOULD NOT GO IN REVERSE. HAD I BEEN IN BUSY TRAFFIC OR MERGING ONTO AN EXPRESSWAY, THIS COULD HAVE BEEN VERY SERIOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836668February 17, 2016
ENGINE
MY ODOMETER JUST WENT OVER 30,000 LAST WEEK. TOOK IT IN FOR THE OIL CHANGE (RELIGIOUSLY EVERY 6 MONTHS, ALTHOUGH I ONLY DRIVE AROUND 3,000 DURING THAT TIME) AND THE REAR ENGINE SEAL IS LEAKING OIL. MY WARRANTY EXPIRES IN ONE WEEK. WE'RE TAKING IT IN FOR REPAIR BEFORE IT EXPIRES BUT I'M APPALLED THAT AN ENGINE WITH 30,000 MILES ON IT IS ALREADY LEAKING OIL. THE ONLY REASON WE'RE KEEPING IT IS BECAUSE IT'S PAID OFF. MY NEXT NEW CAR WILL NOT BE A CHEVROLET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836409February 16, 2016
VISIBILITY/WIPER
DRIVING ON THE PENNSYLVANIA TURNPIKE 6:45AM TO WORK. 2-16-16 HEAVY RAIN 50 MI PER HOUR IN THE PASSING LANE THE WINDSHIELD WIPERS BROKE. FLOPPED OVER I COULD NOT SEE A THING IN FRONT OF ME I PUT THE WINDOW DOWN AND GRABBED THE WIPER TIP MANUALLY WORKED IT PUT ON MY FLASHERS HAD TO PULL GET OVER ON THE PASSENGER LANE THEN ONTO A PULL OVER MILE MARKER 307. I COULD NOT BELIEVE I WAS NOT INVOLVED IN AN ACCIDENT. HAD THE WIPERS WENT IN THE OTHER DIRECTION I WOULD NOT BE WRITING YOU AT THIS TIME. THIS WAS SO DANGEROUS AND NEEDS TO BE ADDRESSED AS THERE ARE MANY MODELS THAT WILL START SEEING THIS HAPPEN IF IT IS A USAGE DEFECT? IT IS AT OUR CHEVY DEALERS SERVICE AT THIS MOMENT BEING REPAIRED I AM NOT SURE YET WHAT BROKE TO CAUSE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836287February 15, 2016
ENGINE
WHILE DRIVING INTO A PARKING LOT, MY ENGINE STARTING REVVING AND RUNNING VERY ROUGH. I LOST POWER AND CONTROL. THE ENGINE LIGHT AND STABILITRAK CONTROL WARNING CAME ON. FORTUNATELY, I WAS GOING SLOW, SO I WAS ABLE TO STOP AND TURN OFF THE CAR. I TURNED IT BACK ON AND THE ENGINE LIGHT REMAINED ON AND THE STABILITRAK WARNING CAME BACK ON. TURNED IT BACK OFF AND LET IT SIT. I WAS ABLE TO DRIVE HOME WITH NO ISSUES, BUT THE ENGINE LIGHT REMAINED ON. FROM MY SHORT AMOUNT OF RESEARCH THIS SEEMS LIKE A COMMON, SERIOUS ISSUE. I HAVE A NEW, [XXX] YEAR OLD DRIVER WHO USES THIS CAR - NOT ANYMORE - UNTIL A FIX IS FOUND! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825784February 12, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
HAD MY CAR FIXED FOR THE OIL CONSUMPTION ISSUE AND A WEEK LATER I LOST POWER AND THE CAR SHUT OFF WHILE DRIVING ALMOST CAUSING AN ACCIDENT WITH MY CHILDREN IN THE CAR. DEALERSHIP DENIED ANY THING WRONG WITH THE CAR.... AFTER HAVING IT TOWED BACK TO THEM, THEY FOUND THE THROTTLE BODY CONNECTORS WERE NO GOOD AND NEED A NEW WIRING KIT TO FIX. THERE NEEDS TO BE A RECALL ON THIS BECAUSE THIS COULD CAUSE A SERIOUS ACCIDENT, ALMOST HAPPENED TO ME! PLEASE RECALL THE 2011 EQUINOX AS A WHOLE, YOU OBVIOUSLY DIDN'T BUILD THIS CAR CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825267February 10, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
UPON DRIVING MY CAR TO WORK WITH MY TWO KIDS IN THE CAR, MY CAR SUDDENLY LOST POWER WITHOUT WARNING, THE DASHBOARD LIT UP "ENGINE POWER REDUCED" AS WELL AS STABILITRAC AND TRACTION CONTROL. THE CAR WOULD NOT ACCELERATE TO MORE THAN 20MPH AND THEN DIED ON ME. I CONTACTED GM, RECEIVED A CLAIM NUMBER AND THEY NEVER CALLED ME BACK AS PROMISED. I WAS ABLE TO RESTART THE CAR AND CONTINUE ON MY WAY IN FEAR FOR THE SAFETY OF MYSELF AND MY CHILDREN. AS A RESULT OF THIS, I TOLD MY HUSBAND I WAS NOT COMFORTABLE DRIVING THIS UNSAFE VEHICLE WITH OUR KIDS IN THE CAR AND WE WOULD TRADE CARS UNTIL THE PROBLEM WAS RESOLVED. THE FOLLOWING MORNING MY HUSBAND WAS DRIVING THE EQUINOX TO WORK AND IT HAPPENED TO HIM, "ENGINE POWER REDUCED" LOSS OF STABILITRAC/ TRACTION CONTROL. UNFORTUNATELY, HE WASN'T AS LUCKY AS ME AND WAS ON A TURN WHEN THIS SUDDENLY HAPPENED WITHOUT WARNING, CAUSING HIM TO LOSE TRACTION, STEERING CONTROL AND CRASHING INTO A DITCH. NOW WE HAVE AN INSURANCE CLAIM TO DEAL WITH AND ONLY ONE CAR. GM IS WELL AWARE OF THE PROBLEM AS THEY HAD A RECALL ON THE PREVIOUS YEAR MODEL. NOT UNTIL 13 PEOPLE DIE WILL THEY DO SOMETHING ABOUT IT AS PROVEN IN THE PAST. BAD CUSTOMER SERVICE, FAULTY DEADLY VEHICLES! BY THE WAY, NEARLY 48 HOURS LATER AND I HAVE STILL NOT HEARD BACK FROM GM AFTER A PROMISE OF A CALL BACK WITHIN 2 HOURS!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10824585February 5, 2016
ENGINE
THE MOTOR MOUNTS ON MY 2011 CHEVROLET EQUINOX ARE EITHER LOOSE OR ARE MISSING IN MY CAR. THE MOTOR SHAKES WHEN I COME TO A STOP AND WHEN I COME TO A COMPLETE STOP AND HIT MY BRAKES AGAIN THE SHAKING STOPS, AND MY CAR SOUNDS LIKE IT IS MISSING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823714February 2, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE 35R CLUTCH WAVE PLATE HAD FAILED CAUSING THE TRANSMISSION TO FAIL AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000. UPDATED 05/03/16*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822215January 26, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH WITH THE WINDSHIELD WIPERS ENGAGED AT THE HIGHEST LEVEL, THE WINDSHIELD WIPERS FAILED. THE CONTACT WAS UNABLE TO SEE IN FRONT OF HER AND HAD TO ROLL THE DRIVER SIDE WINDOW DOWN TO SEE THE ROAD. THE CONTACT EXITED THE HIGHWAY AND DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BALL POPPED OUT OF SOCKET ON THE WINDSHIELD MECHANISM. THE MECHANIC POPPED THE BALL BACK INTO THE SOCKET. THE WINDSHIELD WIPERS WORKED AS DESIGNED; HOWEVER, THE CONTACT DID NOT USE THE WIPERS AT THE HIGHEST LEVEL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. ...UPDATED 02/19/16 *BF UPDATED 03/03/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820877January 19, 2016
ENGINE
WHILE DRIVING THE DISPLAY ON THE DASH DISPLAYED THE WORDS "POWERING DOWN" AND THEN THE CAR PROCEEDS TO SLOW TO A COMPLETE STOP. ALL WHILE I'M DRIVING ON THE FREEWAY IN TRAFFIC. THE CHEVY DEALERSHIP IN MCKINNEY, EL DORADO, ADVISED ME THAT THE ENGINE SIMPLY FELL APART AND BROKE. I JUST GOT A TUNE UP AND OIL CHANGE WITHIN THE PAST 60 DAYS...HOW CAN AN ENGINE JUST FALL APART WITH NO INDICATION, NO CHECK ENGINE LIGHT, NO SMOKE, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820850January 18, 2016
VISIBILITY/WIPER
FRONT WINDOW DEFROSTER DOES NOT DEFROST OR DEFOG FRONT WINDSHIELD.WINDSHIELD FOGS IF THERE IS ANY MOISTURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820100January 13, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING TO GET MY 3 SMALL KIDS FROM AFTER SCHOOL AND MY 2011 CHEVY EQUINOX STARTED LOSING POWER. COULD NOT GO OVER 35 MPH.CHECK ENGINE LIGHT TURNED ON, THEN THE STABILITRAK LIGHT FOLLOWED BY REDUCE ENGINE AND IT HAD VIBRATION. THE CAR WAS IN MOTION. I GOT TO THE STOP SIGN AND IT VIBRATED. I PULLED OVER AND WAS SCARED TO CUT IT OFF. THEN AFTER ABOUT 2 MINS I WAS ABLE TO PULL OF SLOWLY BY THE CAR STALLED. AND I STILL COULDN'T GO OVER 35MPH. SLOWLY MADE IT TO MY KIDS SCHOOL AND I COULD HERE CLUNKY NOISES. I CUT OFF, AFTER 5 MINS I WAS ABLE TO CRANK, THE ONLY LIGHT THAT WAS ON WAS THE CHECK ENGINE LIGHT AND ITS STIL ON. I WAS ABLE TO DRIVE REGULAR BUT STILL HAD A LITTLE VIBRATION. I DO NOT HAVE WARRANTY AND IM A SINGLE MOTHER OF 3 SMALL KIDS FROM AGE 18MONTHS - 9YEARS OLD. I DONT KNOW WHAT TO DO. I CANT AFFORD ANY REPAIRS. I JUST GOT THIS VEHICLE JANUARY 30, 2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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