Chevrolet Equinox Complaints (2011)

782 consumer complaints on file.

#10894756August 10, 2016
STEERING
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE POWER STEERING FEATURE NEVER WORKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND NEEDED A CODE RESET, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894627August 9, 2016
AIR BAGS
SERVICE AIRBAG LIGHT CAME ON AFTER PASSENGER SEAT AND AIRBAG LIGHT TURNED OFF. THE SIDE 2 PASSENGER AIRBAG KEPT GOING ON AND OFF UNTIL FINALLY IT SHUT DOWN. HAVE NEVER BEEN IN AN ACCIDENT NOR HAS THE AIRBAGS HAD A PROBLEM BEFORE. SAFETY ISSUE HERE NEEDS FIXING. MULTIPLE THINGS STARTED HAPPENING AFTER I HIT 50K MILES. TIRES LOSING AIR, PASSENGER BAG NOT WORKING AND SOUND GOING OFF AND ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893879August 7, 2016
POWER TRAIN
TIMING CHAIN FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893021August 4, 2016
ENGINE, STEERING
VEHICLE ENGINE STALLED WHILE THE VEHICLE WAS IN MOTION AT 35 MPH RESULTING IN IMPAIRED STEERING ABILITY, AND LOSS OF VEHICLE CONTROL IN A ROAD CURVE. A CRASH WAS NARROWLY AVOIDED. NO WARNING LIGHT OR OPERATOR NOTIFICATION WAS PRESENT PRIOR TO THE INCIDENT. ODB SCAN CODES INDICATED A P0010 CODE 'CAMSHAFT POSITION ACTUATOR SOLENOID VALVE'. VEHICLE STALLED WHILE VEHICLE WAS IN MOTION ON AT LEAST 5 OTHER OCCASIONS RETURNING VEHICLE TO DEALER FOR SERVICE. SERVICE HISTORY INDICATES THE INTAKE CAMSHAFT SOLENOID WAS REPLACED UNDER WARRANTY IN 2011 DUE TO IDENTICAL FAILURE MODE AND FAULT CODE, THE EXHAUST CAMSHAFT SOLENOID FAILED WITH CODE P0011 AND WAS REPLACED UNDER WARRANTY IN 2015, AND THE INTAKE CAMSHAFT SOLENOID FAILED AGAIN IN 2016 AT 34,681 TOTAL VEHICLE MILES. VEHICLE HAS BEEN OPERATED IN NOMINAL CITY DRIVING CONDITIONS WITH CONSISTENT MAINTENANCE OF THE OIL AND OIL FILTER PER THE OEM OIL LIFE MONITOR. THE THIRD FAILURE OF THE CAMSHAFT SOLENOID WAS CHARGED AT CUSTOMER EXPENSE. REPEAT FAILURE OF THE CAMSHAFT SOLENOID ACTUATOR INDICATED AN UNMITIGATED PRODUCT DESIGN ISSUE RESULTING IN ENGINE STALLS WITHOUT WARNING WHILE THE VEHICLE IS IN MOTION AND IMPAIRED STEERING CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892190August 1, 2016
ENGINE, UNKNOWN OR OTHER
MY ENGINE LIGHT CAME ON AND SOMETIMES WHEN I START TO ACCELERATE MY CAR IT WILL JUST DIE (EVEN ON THE HIGHWAY IN TRAFFIC!!!). IT HAS HAPPENED 9+ TIMES ALREADY AND SOME OF THOSE TIMES THE ENGINE LIGHT WAS NO LONGER ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891888July 31, 2016
UNKNOWN OR OTHER
GM RECALLED 590002010 2010 CHEVY EQUINOX OVER FAULTY DEFROSTERS, I HAVE A 2011 CHEVY EQUINOX WITH THE SAME ISSUES AS DESCRIBED IN AUTO BLOG DATED DECEMBER 28 2009. IT'S MY FEELING THAT THE SAME PARTS ARE INSTALLED IN MY VEHICLE WITH THE SAME ISSUE. IF THIS IS THE CASE WHY DID NOT CHEVROLET RECALL THE 2011 AS WELL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888569July 26, 2016
POWER TRAIN
TAKATA RECALL I PURCHASED MY CAR IN MAY 2016. I INFORMED THE DEALER OF THE ISSUE RIGHT AWAY. IT STILL HAS NOT BEEN FIXED PROPERLY. THE DEALER HAD A 30 WARRANTY TO FIX ANYTHING WRONG. MY CAR DOESN'T GET ENOUGH POWER. IT JERKS FORWARD AROUND 30MPH. DOES DRIVE PAST 55MPH AND MOST RECENTLY DOESN'T REVERSE, DESPITE RETURNING IT TO THE DEALERSHIP 5 TIMES WITHIN THE PAST 2 MONTHS. THE ERROR CODES READ P0700 AND P0776. YESTERDAY THE CAR STOPPED GOING IN REVERSE. IT CAN ONLY DRIVE FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888124July 25, 2016
VISIBILITY/WIPER
WHILE DRIVING 50+ MPH ON A BUSY LOCAL HIGHWAY, THE WIPER TRANSMISSION STOPPED WORKING AND THE WIPER BLADES STOPPED IN AN UPWARD POSITION COMPLETELY BLOCKING VISIBILITY! THIS WAS CONFIRMED BY A MECHANIC AND THIS PART WILL NEED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876377June 24, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING AT ANY SPEED AND MAKING A RIGHT TURN, THE ENGINE STOPPED. THE VEHICLE RESTARTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER'S MECHANIC WHERE IT PRODUCED INTAKE CAM ACTUATOR FAILURE CODE P011. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875622June 21, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE HAD ISSUES WITH MY BLOWER MOTOR EVER SINCE I PURCHASED THIS VEHICLE BRAND NEW - EVERY TIME I TAKE IT IN IT INTO A CERTIFIED CHEVY DEALERSHIP THE ISSUES IS NOT HAPPENING BY THE TIME I GET THERE THEY JUST TELL ME "WELL THERE IS NOTHING WE CAN DO IF THE ISSUE IS NOT HAPPENING" IT IS THE MIDDLE OF SUMMER AND NOT HAVING AIR FOR THE FIRST FEW MINUTES IS HORRIBLE, BY THE TIME I GET CLOSE TO THE DEALERSHIP IT STARTS WORKING AGAIN SO NOT ONLY AM I WASTING GAS TRYING TO GET TO THE DEALERSHIP BUT I'M HOT OR COLD WHILE TRYING TO DO IT... I HAVE NEVER BEEN SO FRUSTRATED WITH A VEHICLE AS I AM WITH THIS ONE... I LITERALLY HAVE TO HIT A DEEP POTHOLE FOR IT KICK IN WHICH MAKES ME THINK IT IS AN ELECTRICAL ISSUE BUT EVERY TIME I TRY TO GET THEM TO DO IT THEY JUST TELL BE WELL THERE WILL BE A FEE FOR DIAGNOSING IT EVEN THOUGH I HAVE BEEN TELLING THEN SINCE 2012 THAT THIS ISSUE HAS BEEN HAPPENING SPORADICALLY. EVEN TRIED TO CONTACT GM ABOUT IT AND THEY SAID WELL THERE ISN'T MUCH WE CAN DO WITHOUT THE ISSUE HAPPENING WHEN YOU GET THERE... THAT IS COMPLETELY UNACCEPTABLE AT MINIMUM THE BLOWER MOTOR SHOULD HAVE BEEN REPLACED IF THEY DID NOT FIND ANY ISSUES IN THE WIRING BUT THEY REFUSE TO NARROW DOWN THE ISSUE. THE ISSUE NORMALLY HAPPENS WHEN I FIRST START THE CAR BUT I HAVE NOTICED IT SOMETIMES STRUGGLES WHILE DRIVING AS WELL... SO THE ISSUE IS JUST GETTING WORSE. ON TOP OF THAT - EVERY TIME I TOOK IT IN TO THE DEALERSHIP THEY NEVER NOTED THAT I HAD COMPLAINED ABOUT THE ISSUE SINCE BACK IN 2012 AND FINALLY I MADE THEM ENTER IT INTO THE SYSTEM PRIOR TO MY MANUFACTURER WARRANTY EXPIRING SO I HAVE PAPER PROOF OF THE ISSUE HAPPENING BEFORE IT EXPIRED WHEN IT WOULD BE FULLY COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874187June 14, 2016
UNKNOWN OR OTHER
I BOUGHT MY 2011 EQUINOX NEW IN APRIL, 2011. THE 5 YEAR WARRANTY JUST EXPIRED APRIL, 2016. I JUST HAD TO HAVE A NEW A/C COMPRESSOR INSTALLED ($745) AND MY CAR ONLY HAS 26,300 MILES! OBVIOUSLY DEFECTIVE EQUIPMENT. I CONTACTED CHEVROLET AND OF COURSE THEY WON'T DO ANYTHING BECAUSE A CERTIFIED MECHANIC REPLACED THE COMPRESSOR AND I DIDN'T TAKE IT TO A CERTIFIED CHEVROLET DEALERSHIP. I HAVE LOST FAITH IN CHEVROLET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865869May 19, 2016
ENGINE
WHILE DRIVING ON THE HIGHWAY THE CHECK ENGINE LIGHT CAME ON. IMMEDIATELY IN THE MESSAGE AREA TWO MESSAGE WERE DISPLAYED - "REDUCE ENGINE POWER" AND SERVICE STABITRACK SOON". IMMEDIATELY THE VEHICLE WOULD NOT GO OVER 3000 RPM AND 50 MPH. WITHIN A MILE THE ENGINE LOST ALL POWER (LUCKILY THIS WAS AS I WAS HITTING THE EXIT RAMP OFF THE HIGHWAY). AFTER WAITING FOR A FEW MINUTES I WAS ABLE TO FIRE IT UP BUT THE ERRORS RETURNED. I LIMPED THE VEHICLE HOME AND HAD IT TOWED TO MY LOCAL GARAGE. MY MECHANIC INDICATED THERE WERE 9 ERROR CODES WHEN HE LOOKED WITH HIS SCANNER RELATED TO FUEL PRESSURE, CAM SENSORS, AND MOTOR TIMING. FURTHERMORE, SINCE I WAS DUE FOR AN OIL CHANGE, HE DRAINED THE OIL PAN AND SAW I WAS NEARLY 3 QUARTS LOW ON OIL. THIS IS PUZZLING AS (1) I JUST CHECKED THE OIL TWO WEEKS AGO AND, WHILE A BIT LOW, WAS IN OPERATING RANGE AND (2) THE LOW OIL PRESSURE LIGHT NEVER CAME ON. AFTER READING OTHER COMPLAINTS ON THIS AND OTHER SITES THIS SEEMS TO BE A COMMON OCCURRENCE. SO NOW I HAVE A VEHICLE WITH 63,000 MILES THAT MY MECHANIC SAYS HAS SIGNIFICANT ENGINE DAMAGE (TIMING CHAIN TENSIONERS, CAM SENSORS, FUEL PUMP). THIS IS VERY DIFFICULT FOR ME TO BELIEVE SINCE THERE WAS NO WARNING LIGHTS THAT CAME ON FOR LOW OIL AND AT THIS RELATIVELY LOW MILEAGE. MY ONLY ALTERNATIVES ARE TO PONY UP FOR THE PARTS (AND HOPE THE PISTONS/SEALS ARE UNDAMAGED) OR REPLACE THE MOTOR. I ALSO THINK ITS QUITE DANGEROUS FOR THE MOTOR TO JUST CUT OUT LIKE THIS WITHOUT MORE ADVANCE WARNING (I WAS LUCKY I WAS ALREADY GETTING OFF THE HIGHWAY). NEEDLESS TO SAY MY CONFIDENCE WITH GM IS PRETTY MUCH GONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865282May 16, 2016
ENGINE, UNKNOWN OR OTHER
VEHICLE STALLED WHEN ENGAGING DRIVE GEAR. CODE INDICATES ENGINE VARIABLE TIMING SOLENOID INTAKE TO BE REPLACES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864203May 10, 2016
ENGINE, UNKNOWN OR OTHER
WHILE DRIVING ON A MAJOR HIGHWAY WITH AN 18 WHEELER BEHIND ME, THE VEHICLE STOPPED GOING FORWARD WHEN I PUSHED ON THE GAS. IT WAS STILL RUNNING BUT HAD NO POWER AND BEGAN TO SLOW DOWN TO NOTHING. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, BUT WAS ALMOST RUN OVER DUE TO THE SUDDEN LOSS OF POWER. I CUT OFF THE VEHICLE AND TRIED TO RESTART IT, BUT IT WOULD ONLY MAKE A CLICKING SOUND. ACCORDING TO THE DEALERSHIP WE TOWED IT TO, THE TIMING CHAIN SLIPPED AND RUINED THE MOTOR. THIS IS A 2011 VEHICLE WITH ONLY 73000 MILES ON IT. THIS SHOULD NOT HAVE HAPPENED AND SINCE WE MADE OUR FINAL PAYMENT LAST MONTH, NONE OF IT IS UNDER WARRANTY. SURELY THIS IS NOT TYPICAL OF THIS VEHICLE AND THE CHEVROLET COMPANY CAN STAND BEHIND THIS REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862129April 29, 2016
ENGINE
EXCESSIVE OIL CONSUMPTION. 1QT PER 1,250 MILES. NEEDS MAJOR ENGINE REPAIRS AT LESS THAN 86,000 MILES. I'VE HEARD THAT IF ALLOWED TO CONTINUE THAT ENGINE CAN STALL WHILE DRIVING. THIS COULD BE A DANGEROUS CONDITION IF STALLING WHILE TRAVELLING AT MAXIMUM HIGHWAY SPEEDS. DRIVER COULD LOSE STEERING CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861673April 27, 2016
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING 65 MPH, A LOUD BANGING NOISE WAS HEARD UNDER THE HOOD OF THE VEHICLE WHEN THE GEARS WERE SHIFTED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, CATALYTIC CONVERTER, AND ENGINE CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860070April 18, 2016
ENGINE
MY 2011 EQUINOX HAD A LOUD BANGING SOUND IN THE ENGINE. THE OIL WAS CHANGED AT 104K AND IS NOW AT 109K. CAR BROKE DOWN IN DRIVEWAY. I HAD IT TOWED TO THE DEALERSHIP WHERE THEY COULD FIND A LEAK OR BURNING OF OIL. THEY STATED THAT THERE WAS NOT ONE DROP OF OIL LEFT AND THE TIMING CHAIN AND GUIDES WERE RUINED. THE DEALERSHIP BLAMED JIFFY LUBE BY SAYING THEY DID NOT PUT SUFFICIENT OIL IN THE CAR; AND JIFFY LUBE BLAMED CHEVROLET STATING THEY KNOW THEY HAVE ENGINE ISSUES IN THIS MODEL (THE CARS "EAT" OIL) THE DEALERSHIP SAID THAT CORPORATE HEADQUARTERS WANT TO OPEN THE MOTOR UP FOR 2K TO SEE IF IT IS A DEFECT IN THE MODEL. I AM NOT WILLING TO PAY THIS. TWO YEARS AGO THEY HAD TO REBUILD THE CYLINDER HEAD BECAUSE OF A MANUFACTURERS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859936April 17, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
PURCHASED MY 2011 CHEVY EQUINOX IN MARCH 2014 AT 36,000 MILES. AT THIS MOMENT I HAVE 63,000 MILES. PAST COUPLE MONTHS OR SO I HAVE HAD MANY ISSUES WITH MY VEHICLE. THERE WAS A TICKING FOR A PERIOD OF TIME AFTER PARKING AND SHUTTING OFF THE VEHICLE, A ROUGH/LOUD RUNNING OF THE ENGINE, INCONSISTENT TIMES OF KNOCKING TYPE SOUND, AND A HESISTANT DURING ACCELERATING AND SO ROUGH. WHEN WE INQUIRED ABOUT THESE THINGS FROM THE DEALER WE PURCHASED FROM WE WERE TOLD THAT EVERYTHING WAS 'NORMAL' AND THAT'S WHAT A CHEVY SOUNDS LIKE. TODAY I WAS DRIVING UP A 30 MPH ROAD AND COULD NOT ACCELERATE OVER 20 MPH GOING STRAIGHT UP THE ROAD. THERE WAS A HESISTATION THEN IT STOPPED IN THE MIDDLE OF THE ROAD. I TURNED THE IGNITION OFF.WAITED A FEW SECONDS AND IT STARTED BACK UP. I DROVE FAST HOME AND TURNED ONTO MY STREET AND IT STARTED TO SLOW DOWN AND NOT ACCELERATE. IT WAS STILL RUNNING BUT DIDNT GO ANYWHERE. I TURNED IT OFF AGAIN FOR A FEW MINUTES. IT STARTED UP I DROVE IT INTO MY DRIVEWAY. THE ENGINE LIGHT CAME ON AND IT SHUTOFF. THIS APPEARS TO BE A CONSISTENT PROBLEM IN THIS TYPE OF VEHICLE FROM WHAT I HAVE NOW FOUND AND SOMETHING THAT SHOULD NOT HAPPEN WITH ONLY 63,000 MILES ON IT. I DO NOT DRIVE LONG DISTANCE. WORK, SCHOOL AND HOME. I AM EXTREMELY FRUSTRATED WITH THE ENTIRE SITUATION. I HAVE ALWAYS BOUGHT CHEVY AND THIS IS THE FIRST MAJOR ISSUE. THEY NEED A RECALL ON THIS. CAN SOMEONE HELP. I DO NOT HAVE A WARRANTY ANYMORE. IM A SINGLE MOM OF 2 AND CAN NOT AFFORD THIS. THE CRAZY THING IS. I RECEIVED A NOTICE IN THE MAIL ABOUT THIS ISSUE A FEW MONTHS BACK. I CHUCKLED AND SAID NOT MY CAR AND THREW IT AWAY NOW LOOK AT ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859948April 17, 2016
ENGINE, SEATS, UNKNOWN OR OTHER
THE HEADRESTS ON THIS CAR PUSH MY HEAD SO FAR FORWARD THAT I HAVE TERRIBLE PAIN WHILE DRIVING. I ALSO CANNOT SEE WHERE I AM GOING DUE TO THE EXTREME ANGLE OF MY HEAD JUTTING FORWARD. NOT TOO SAFE--ANY REASONABLE PERSON CAN FIGURE THIS OUT. IN ADDITION, THE CAR IS BURNING EXCESSIVE OIL. ALSO, WHEN TRYING TO ACCELERATE AFTER SLOWING DOWN IN HEAVY TRAFFIC, IT BOGS. AGAIN, NOT VERY SAFE. THIS CAR IS A PIECE OF CRAP--NEVER AGAIN WILL I GET A CHEVROLET. THIS HAPPENS ALL THE TIME!!
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10853360April 4, 2016
UNKNOWN OR OTHER
THE OBD LIGHT CONTINUOUSLY COMES ON. THE DEALER CANNOT FIND OUT WHAT IS WRONG WITH IT. I HAVE SPEND LOTS OF MONEY ON THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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