Chevrolet Equinox Complaints (2011)

782 consumer complaints on file.

#10992175May 30, 2017
VISIBILITY/WIPER
DRIVING ON HIGHWAY WITH WIPERS ON. WIPERS SUDDENLY WHIPPED TO THE LEFT AND STOPPED. WIPER MOTOR RUNS BUT WIPERS DO NOT OPERATE. ALMOST CAUSED ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992313May 30, 2017
ENGINE
WAS DRIVING AT 25MPH WHEN SERVICE STABILE TRACK LIGHT CAME ON, WITHIN 5 SECONDS ENGINE POWERING DOWN LIGHT CAME ON, COULDN'T RESTART VEHICLE , VEHICLE WAS TOWED TO CHEVY DEALER WHERE DIAGNOSIS OF TIMING CHAIN SLIPPING OR BREAKING WAS DISCOVERED. AT FIRST DEALER WANTED $8800 FOR ENGINE ,THEN $6700, THEN SETTLED ON $5400. ORIGINAL ENGINE HAD 92,000 MILES WHEN THIS OCCURRED. ENGINE HAD REGULAR OIL CHANGES FROM OIL CHANGE SHOPS. MY CONCERN IS THAT IF I WAS DRIVING 60 MPH OR HIGHER AND ENGINE COMPLETELY SHUT DOWN ON A BUSY HIGHWAY THAT FAST WOULDN'T THAT POTENTIALLY BE A CAUSE OF A MAJOR MULTIPLE CAR COLLISION WITH SEVERE INJURIES OR EVEN FATALITIES? I THINK THE DEALERSHIP TRIED TO HELP AS MUCH AS THEY COULD BUT GM AS A WHOLE COULD HAVE DONE BETTER MONETARILY IN HELPING ME FOR A WELL DOCUMENTED PROBLEM. AND AS STATED , SHOULDN'T THIS BE A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986269May 17, 2017
ENGINE
CAR SHUT OFF WHILE DRIVING, WOULD NOT RESTART. TIMING CHAIN BROKE CAUSING ENGINE DAMAGE. VEHICLE WAS AT DEALER IN NOV AND HAD TIMING CHAIN CHECKED. DEALER REPORTED THERE TO BE NO ISSUES WITH TIMING CHAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984743May 10, 2017
AIR BAGS
MY AIRBAG LIGHT IS ON SAYING AIRBAG MAINTENANCE. I WAS NOT INVOLVED IN A ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984220May 8, 2017
ENGINE
IT WAS 7 DEGREES OUTSIDE. I DROVE HOME FROM WORK 20 MILES. WHEN I TOOK MY EXIT, THE VEHICLE SOUNDED LIKE A DIESEL ENGINE (AND IT'S NOT A DIESEL). I MANAGED TO GET HOME AND THE VEHICLE DIED IN THE DRIVEWAY. HAD IT TOWED TO THE CHEVROLET DEALERSHIP. THE PCV VALVE HAD BECOME CLOGGED AND WAS HOLDING CONDENSATION. THE PCV VALVE THEN FROZE CAUSING THE REAR ENGINE SEAL TO BLOW AND MOST OF MY OIL WAS BLOWING OUT DOWN THE INTERSTATE. NO OIL WARNING LIGHT CAME ON. I HAD NO IDEA THERE WAS A PROBLEM UNTIL I EXITED THE HIGHWAY AND COULD HEAR HOW THE ENGINE WAS RUNNING. THIS WAS A "KNOWN PROBLEM" WITH GM, BUT NOT A RECALL. THEY EVEN GAVE ME A PROBLEM NUMBER FOR IT. THE VEHICLE WAS 5 1/2 YEARS OLD WITH 92,000 MILES. SINCE IT WAS OUT OF WARRANTY BECAUSE OF AGE, GM WOULD NOT COVER THE ENTIRE REPAIR, BUT DID PAY 1/2 OF IT. BUT IF THIS WAS A "KNOWN PROBLEM", THEN WHY WASN'T IT A RECALL. I CAN ONLY GET MY PORTION OF THE REPAIR COST BACK IF THIS BECOMES A RECALL. IF YOU CHECK ONLINE, THIS HAS HAPPENED TO MANY PEOPLE. I BELIEVE THIS SHOULD BE A RECALL ITEM. ALSO, IF I HAD BEEN TOLD BY GM TO GET THE PCV VALVE CLEANED OUT, TRUST ME I WOULD HAVE. IF THIS IS A KNOWN PROBLEM, WHY AREN'T WE TOLD TO CLEAN OUT THE PCV VALVE. AND, ALL OF THE MAINTENANCE FOR THIS VEHICLE WAS DONE AT THE CHEVROLET DEALERSHIP WHERE WE PURCHASED THE VEHICLE. I WAS LUCKY THAT THE VEHICLE DIDN'T DIE ON THE INTERSTATE AND CAUSE A CRASH, BUT IT WAS A MIRACLE THAT I GOT HOME WITH THAT VEHICLE. ALSO, IF THEY AREN'T GOING TO CORRECT THE ISSUE, THEN THIS VEHICLE SHOULD ONLY BE SOLD IN WARM CLIMATES WHERE THE PCV VALVE CAN'T FREEZE UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983366May 3, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO DECELERATE AND THE POWER REDUCE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. IT WAS DIAGNOSED THAT BOTH TIMING CHAINS FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE BATCH OF OTHER VINS BEING RECALLED. THE FAILURE MILEAGE WAS APPROXIMATELY 102,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980902April 26, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. AFTER STARTING THE VEHICLE, THE ABS INDICATOR ILLUMINATED. AFTER SHIFTING THE VEHICLE INTO DRIVE, THE VEHICLE MADE A GRINDING SOUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 64,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979424April 20, 2017
VISIBILITY/WIPER
TONIGHT, WHILE DRIVING DOWN THE INTERSTATE DURING A TORRENTIAL DOWNPOUR, MY WINDSHIELD WIPERS STOPPED COMPLETELY DURING OPERATION AS I WAS PASSING BY A SEMI. I COULD NOT SEE AND HAD TO PULL OVER ALMOST IMMEDIATELY. THIS ISSUE HAD OCCURRED IN THE PAST, BUT THEY STARTED WORKING AGAIN ONCE THE WEATHER CLEARED UP. THERE IS A RECALL ON THIS SAME ISSUE WITH THE 2013 EQUINOX. WHY NOT THE 2011 MODEL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979432April 20, 2017
ENGINE, FUEL/PROPULSION SYSTEM
THIS MORNING (04/20/2017), WHILE DRIVING, THE CAR STALLED OUT EVERY TIME I CAME TO A COMPLETE STOP AT A TRAFFIC LIGHT, OR WHEN I SLOWED DOWN TO TURN, THE ENGINE HAD A VERY ROUGH FEEL WITH LOTS OF VIBRATION AND THEN STALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972304April 13, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND THE CHECK ENGINE INDICATOR ILLUMINATED THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. UPDATED 05/19/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969233March 29, 2017
VISIBILITY/WIPER
TRANSMISSION DIED ON MY WIPER BLADES CAUSING BAD VISIBILITY AND WAS UNABLE TO DRIVE IT DUE TO IT SNOWING OUT. I THEN HAD TO BRING IT TO A DEALER SHIP DEPAULA CHEVORLET WITH NO WIPERS AND PAY $350 TO HAVE THEM REPLACE THE TRANSMISSION. THERE IS A RECALL ON THE 2013 WHY NOT MINE A 2011 AWD CHEVY EQUINOX LT? THIS HAPPENED I WANT TO SAY AT THE END OF FEBRUARY BEGINNING OF MARCH DURING A BLIZZARD IN UPSTATE NY WHILE DRIVING TO PICK UP MY DAUGHTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968373March 24, 2017
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING IN INCLEMENT WEATHER, THE DEFROST SYSTEM FAILED TO OPERATE AS INTENDED. THE DEALER DIAGNOSED THAT THE DEFROST DAMPER DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,733.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967264March 20, 2017
TRACTION CONTROL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED THREE YEARS AGO. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITH NO ISSUES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECENTLY OCCURRED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY SENSOR NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965844March 14, 2017
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT STAYING ON. DIAGNOSED AS CAM AND CRANK SENSORS BAD. THESE REPAIRED NOW ANOTHER DIAGNOSTIC SAYING TIMING BELT BAD. HAD AN OIL AND FILTER CHANGE DIVE IN FEBR 13 N WENT OUT OF TOWN ON 2/14/17 N EVERYTHING FINE. ENGINE E LIGHT CAME ON END OF FEBR SO TIL BACK TO WHERE GOT OIL CHANGED. THEY DENIED ANY WRONGDOING DOING. TOOK TO MECHANIC TUESDAY MARCH 7 TOLD CAM N CRANK SENSORS BAD. THEY FIXED , J CAME TO GET CAR, PULLED OUT OF SHOP N LIGHT CAME ON AGAIN N ENGINE STALLED SO TOOK RIGHT BACK. NOW DIAGNOSED AGAIN AS TIMING BELT FROM DIAGNOSTIC PLACE. CALLED GM DEALER N NOW THEY WANT ANOTHER DIAGNOSTIC DONE. I'M CONFUSED, FRUSTRATED N OUT OF MONEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960099March 11, 2017
STRUCTURE:BODY, SEATS
VEHICLE IS ON STATIONARY STATE. (1) THE "REAR DOOR LIFT GATE WOULD DROP SLOWLY", BUT IT IS NOW BECOMING HARMFULLY WORSE AS BEING USED. I BELIEVE THIS IS DUE TO POOR QUALITY PARTS ON THE LIFT ITSELF. THIS IS NOT COMMON TO HAPPEN IN OTHER AUTOS. REPAIR IS INEVITABLE. (2) THE PASSENGER FRONT SEAT IS LOCKED UP. NO FORWARD OR BACKWARD MOVEMENT, ALTHOUGH IT IS RECLINING. IT DOESN'T MATTER IF VEHICLE IS MOVING OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959537March 8, 2017
ENGINE, FUEL/PROPULSION SYSTEM
ENGINE STALLS WHILE SLOWING OR AFTER COMING TO A STOP. RESTARTS ONCE PLACED INTO NEUTRAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959001March 6, 2017
ENGINE, POWER TRAIN
AFTER COMING TO A STOP AT A LIGHT, CAR COMPLETELY DIED. NOTHING WOULD WORK. HAD TO BE TOWED BACK TO DEALER. WAS SENT TO A CERTIFIED GM SERVICE CENTER AND THE TIMING CHAIN HAD BROKE AND CAUSED CHAOS IN MY ENGINE. THEY REPLACED THE CHAIN AS WELL AS THE HEAD AND OTHER NUMEROUS PARTS. THEY ALSO FOUND THAT MY MANIFOLD WAS CRACKED AND HAD TO BE REPLACED. OUT QUITE A BIT OF MONEY. NOW JUST A FEW MONTHS LATER, DRIVING DOWN THE ROAD AND MY ENGINE IS CLICKING AND TICKING AND SOUNDS LIKE ITS GOING TO FALL OUT. I CHECK THE OIL WHEN I GET STOPPED AND MY CAR HAS NO OIL IN IT. NO WARNING LIGHTS HAD COME ON AND MY OIL LEVEL MONITORING SYSTEM STILL SAID 38%. IT HAD JUST REACHED 3000 MILES SINCE MY LAST OIL CHANGE. NOT A HAPPY CUSTOMER. TIRED OF DROPPING MONEY IN THIS VEHICLE. ALSO NOW WHEN I GET IN MY AIR CONDITIONER MAKE A LOUD NOISE UNTIL I TURN IT OFF AND BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957127February 26, 2017
ENGINE
COMMENTS: I AM A CHEVY OWNER OF A 2011 EQUINOX AND NOT HAPPY ABOUT HAVING TO PAY FOR SOMETHING THAT SHOULD BE A RECALL. THE TIMING CHAIN IS HELD ON BY A SMALL BOLT WHICH CAME LOOSE AND BELT BROKE AND BUSTED A HEAD AND ALL MY ROCKER ARMS. THIS SCREW UP MY REPAIR MAN SAID IS BECAUSE IT WAS DESIGNED WRONG AND SAYS ONCE IT IS DONE THERE IS NO CLUE WHEN IT COULD HAPPEN AGAIN IN THE FUTURE. I HAVE READ ABOUT THIS HAPPENING TO VARIOUS DRIVERS AND THEY AS WELL AS ME BEING TOLD YOUR VIN NUMBER IS NOT IN THE RECALL. I WANT TO KNOW WHY IT IS NOT AND WHAT IS GOING TO BE DONE ABOUT THIS. THE REPAIR BILL IS BETWEEN $2500 AND $3000 AND I ALSO READ THAT IT IS USUALLY OUT OF WARRANTY WHEN IT HAPPENS. I AM SO MAD AT GM AT THE MOMENT AND THINKING ABOUT GOING WITH ANOTHER COMPANY AFTER I SELL THIS ONE. [XXX] VIN #[XXX] 111,000 MILES TOWING $200 LABOR AND REPAIR $3800 THE TIMING CHAIN GUIDE BOLT IS SO SMALL I AM SURPRISED IT LASTED AS LONG AS IT DID. AS MUCH AS I HAVE READ ON RECALLS OF THIS HAPPENING I WOULD LIKE TO BE REIMBURSED BY GM I WAS DRIVING TO WORK AND IT DIED ABOUT TWO BLOCKS FROM MY JOB. I STARTED IT BACK UP AND STARTED DOWN THE ROAD AND IT WOULD ONLY LET ME GO 45 MPH AND TRACTION CONTROL ICON CAME ON AND THEN WHERE SPEED IS IT HAD A ! ENGINE POWER IS REDUCED. I LIMPED INTO WORK AND PARKED IT GOING 20 MPH. I DO HAVE PICTURES OF THE BOLT AND MY DASH. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956898February 25, 2017
ENGINE, POWER TRAIN
SAFETY CONCERNS GALORE WITH THIS MODEL YEAR, WHICH IS WELL DOCUMENTED ON THE INTERNET. OIL CONSUMPTION ISSUE, TRANSMISSION NEEDED TO BE REPLACED AND CAR STALLING ISSUING SINCE I HAVE OWNED VEHICLE. DRIVING ON HIGHWAY AND CAR COMPLETELY LOST POWER DUE TO THE OIL CONSUMPTION ISSUE WITH ENTIRE FAMILY IN CAR, VERY DANGEROUS. NEW ENGINE PROBLEM CAUSED CAR TO STALL IN ROAD AS WELL. THERE ARE SYSTEMIC PROBLEMS THAT GM DOESN'T WANT TO ACKNOWLEDGE AND IT HAS BEEN EXTREMELY FRUSTRATING TO OWN VEHICLE. SOMEONE IS GOING TO GET SERIOUSLY INJURED DURING THIS CAR. CALLED AND SHARED SAFETY CONCERN WITH GM AND DEALERSHIP SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956464February 23, 2017
VISIBILITY/WIPER
I WAS DRIVING IN A RAINSTORM AND THE WIPERS QUIT. THE REPAIR WAS $499. I LIVE IN FEAR THAT IT WILL HAPPEN AGAIN ON A BUSIER HIGHWAY. I'N NOT SURE OF THE EXACT DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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