Chevrolet Equinox Complaints (2010)

784 consumer complaints on file.

#10902978September 1, 2016
VISIBILITY/WIPER
THE WINDSHIELD WIPER TRANSMISSION FAILED CAUSING BOTH WIPERS TO STOP WHILE DRIVING DURING A RAINSTORM, NEARLY CAUSING A CRASH. THIS IS THE SAME PART BEING RECALLED ON 2013 MODELS, AND THE DEALER WOULD ASSUME NO RESPONSIBILITY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899694August 31, 2016
ENGINE, POWER TRAIN
WE PURCHASED THIS VEHICLE IN DEC 2014 AT 42,000 MILES AS A CERTIFIED PRE OWNED $15000 CASH. THE VEHICLE STARTED EXPERIENCING ENGINE TROUBLE IN JULY 2016 IT WE WERE IN THE PROCESS OF OF DIAGNOSTICS FOR EXCESS OIL CONSUMPTION AND ENGINE REPAIR. AFTER THE CARE BROKE DOWN ON A MAJOR HIGHWAY WITH MY CHILDREN IN THE BACKSEAT. AUG 2016 THE CAR STALLS AGAIN ON THE HIGHWAY WITH MY CHILDREN IN IT. THE TRANSMISSION HAS FAILED. WE HAVENT EVEN OWNED THE VEHICLE FOR 2 YEARS. IT ONLY HAS 76,000 MILES ON IT. BUT GM SAYS ITS PAST THE 5 YEAR WARRANTY MARK BY 8 MONTHS SO THEY WONT HELP. I AM NOT THE ONLY PERSON HAVING THESE ISSUES WITH THIS MAKE AND MODEL. THERE ARE STORIES ALL OVER THE INTERNET WHERE PEOPLE HAVE STALLED ON HIGHWAYS FROM THIS ISSUE! IT NEEDS TO GE RECALLED. THIS IS A DEATH TRAP. WE COULD HAVE BEEN SERIOUSLY INJURED OW WORSE. UNFORTUNATELY THATS WHAT IT TAKES NOW A DAYS FOR A COMPANY TO CARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899617August 30, 2016
POWER TRAIN
2010 CHEVY EQUINOX TRANSMISSION FAILURE. I AM SURPRISE THERE ARE SO MANY COMPLAINTS ABOUT THE 2010 EQUINOX AND GMC HAS NOT RESPONDED. I HAVE THE 2014 AND 2010 EQUINOX MODELS AND I BOUGHT BOTH NEW. I AM NOW WORRIED THAT I HAVE TOO MANY CARS MADE BY GM. I HAVE HAD PROBLEMS WITH MY 2010 EQUINOX FOR YEARS BUT NOTHING CLOSE TO THE CURRENT TRANSMISSION PROBLEM. MY CURRENT MILEAGE IS 92,222. I WAS ON THE HIGHWAY WHEN IT APPEARED MY CAR SKIDDED. I THEN CHANGED LANE TO BE SAFE. NEXT THING I KNOW, THE CAR RPM SOARED BUT THE CAR WOULD NOT DRIVE. ESSENTIALLY, THE CAR ACTED AS IF IT WAS ON NEUTRAL WHEN ON DRIVE. I THEN TURNED OF THE ENGINE AND RESTARTED IT AND THE CAR DROVE ABOUT 2 POLES BUT WOULD NOT FURTHER ENGAGE THE TRANSMISSION. I WAS STRANDED WITH MY 8 YEAR OLD SON BY THE HIGHWAY SHOULDER. I HAD THE CAR TOWED TO THE DEALER. SEVERAL HOURS LATER, I AM BEING TOLD THAT THE WAVE PLATE IN THE TRANSMISSION WAS BROKE AND THAT I HAD TO WAIT SEVERAL DAYS TO KNOW WHAT OTHER DAMAGE RESULTED. WITH THE SAME CAR, I HAVE HAD NUMEROUS PROBLEM WITH THE BEARINGS AND FREQUENT AIRBAG PROBLEMS. THE CAR DOES NOT RIDE WELL LIKE THE 2014 MODEL. FOR SOME MONTHS NOW, THERE HAS BEEN AN ANNOYING LOW RPM NOISE AT LOW SPEED THAT THE TECH COULD NOT DIAGNOSE. I AM NOW WONDERING IF IT WAS THE TRANSMISSION FAILING ALL ALONG. THE SAME ANNOYING SOUND IS NOW OCCURRING IN THE 2014 EQUINOX. IT BEGS THE QUESTION OF WHETHER THERE IS A PERVASIVE QUALITY PROBLEM WITH GM VEHICLES. TO GM, I DEMAND A FIX TO THIS 2010 EQUINOX TRANSMISSION PROBLEM. MY VIN WOULD BE READILY AVAILABLE. I WAS SHOPPING FOR A GM TRUCK BUT I AM HAVING TO WAIT AND SE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899096August 29, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING 45 MPH, THE SHIFTER DID NOT ENGAGE AND THE VEHICLE BECAME INOPERABLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,222.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898690August 26, 2016
POWER TRAIN
GETTING ON THE HIGHWAY THE ENGINE STARTED TO REV, WOULD NOT GO OVER 30 MILES PER HOUR, NO REVERSE, ENGINE LIGHT APPEARED. ALMOST INVOLVED IN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897607August 22, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFTER BEGAN TO SLIP. THE CONTACT STATED THAT THE VEHICLE CONSUMED A LARGE AMOUNT OF OIL. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER STATED THAT SINCE THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC, THEY COULD NOT ASSIST WITH REIMBURSEMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897418August 21, 2016
VISIBILITY/WIPER
ON 8/20/2016 I WAS DRIVING ON A BUSY INTERSTATE IN POURING RAIN WITH MY WINDSHIELD WIPERS ON HIGH WHEN THE WIPERS WENT LEFT AND STOPPED. THIS LEFT ME IN A VERY DANGEROUS SITUATION. I PULLED ONTO THE SHOULDER TO WAIT FOR THE RAIN TO LET UP SO I COULD RE-POSITION THE WIPERS. I TRIED TO USE THEM AGAIN BUT THEY STILL DID NOT WORK. I PULLED BACK ON TO THE INTERSTATE, PARKED UNDER AN OVERPASS, AND CALLED FOR SOMEONE TO BRING A REPLACEMENT FUSE. THIS DID NOT WORK EITHER. BASED ON RESEARCH INTO THIS ISSUE, IT APPEARS THE WIPER TRANSMISSION FAILED. FROM THE NUMBER OF COMPLAINTS I FOUND, THIS SEEMS TO BE A WELL KNOWN ISSUE. WITHOUT A DOUBT, IT IS A CRITICAL SAFETY ISSUE! THIS ISSUE SHOULD BE TURNED INTO A RECALL AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895653August 16, 2016
POWER TRAIN
2010 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO EXCESSIVE OIL CONSUMPTION PROBLEMS, ENGINE REPLACEMENT AND TRANSMISSION FAILURE. *SMD THE CONSUMER STATED THE VEHICLE WOULD NOT ACCELERATE. SHE WAS ABLE TO MAKE IT ONTO THE NEXT ROAD AND TRIED SHIFTING INTO NEUTRAL THEN BACK TO DRIVE AGAIN. THE VEHICLE REVVED WHEN SHE STEPPED ON THE ACCELERATOR. SHE PULLED OVER INTO A PARKING LOT, SHUT THE ENGINE OFF, AND RE-STARTED IT AGAIN. THE CONSUMER WAS ABLE TO DRIVE TWO MILES TO HER HOME, NEVER GETTING OUT OF FIRST GEAR, WHILE THE ENGINE CONTINUED TO REV. UPON RETURNING HOME, THE CONSUMER ATTEMPTED TO MOVE THE VEHICLE ONTO THE STREET, OUT OF THE DRIVEWAY, BUT SOON DISCOVERED THE VEHICLE WOULD NOT GO IN REVERSE. HOWEVER, THE ENGINE REVVED. THE VEHICLE WAS TOWED TO A TRANSMISSION SPECIALIST WHERE THE CONSUMER WAS QUOTED A PRICE OF $ 3,465.90 TO REPLACE THE TRANSMISSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896032August 15, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED BEFORE MOVING FORWARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE FINALLY FAILED TO ACCELERATE COMPLETELY. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS REPLACED SUMMER OF 2014 AND AUGUST 2016. THE COMPUTER FOR THE TRANSMISSION HAD PREVIOUSLY BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE. UPDATED 05/18/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893818August 7, 2016
ENGINE
I RECEIVED A CHEVROLET 2010 EQUINOX FROM BOB'S SAYS YES SUPER STORE IN COLUMBUS,OHIO IN 2016.TWO WEEKS LATER WE HAD ENGINE PROBLEMS.WE INFORMED THEM AND GOT A DIAGNOSTIC AND BOB SAYS YES INFORMED ME THAT NOTHING WAS WRONG.A FEW WEEKS(APPROXIMATELY 4 WEEKS) GO BY AND WE TAKE IT BACK AND BOBS TELLS US THAT WE HAD TO PAY FOR A DIAGNOSTIC TEST.SO WE HAD THE STATE OF OHIO ATTORNEY GENERAL OFFICE INVOLVED.BOB SAYS YES AGREES TO A FREE DIAGNOSTIC TEST AND WHEN THEY FINALLY AGREED TO LOOK INTO THE PROBLEM THEY AGREED TO PAY THE $1000.00 OF THE $1600.00 OF WHICH $600.00 WE WOULD HAVE TO PAY.LATER DURING THE WEEK I CALL BOB SAYS YES TO GET A UPDATE ON THE REPAIRS AND THEY INFORM ME THAT THEY ARE GOING TO REPLACE THE ENGINE AND THE WORK COST MORE BUT THEY ARE NOT GOING TO CHARGE US MORE.APPARENTLY IF THEY ARE COVERING A RECALL THEN UNDER THE FACT IT IS A RECALL I SHOULD NOT BE PAYING ANYTHING SO I WILL BE CONTACTING THE OHIO ATTORNEY GENERAL ON THIS UPDATED INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891777July 30, 2016
VISIBILITY/WIPER
WHILE DRIVING ON THE FREEWAY IN HARD RAINSTORM, THE WINDSHIELD WIPERS BECAME INOPERABLE. THIS CAUSED A NEAR COMPLETE LOSS OF FORWARD VISION. WAS ABLE TO GUIDE VEHICLE TO SIDE OF THE ROAD. RAIN WAS SUCH THAT ONLY GUIDANCE BY WHITE/YELLOW STRIPES WAS POSSIBLE; ANY OBJECT FORWARD OF CAR COULD NOT BE SEEN THROUGH RAIN ON WINDSHIELD. WIPERS WERE MOVABLE BY HAND, AND MOTOR WAS AUDIBLY OPERATIONAL; A LINKAGE INTERNAL TO THE CAR HAD FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891466July 28, 2016
SERVICE BRAKES
I HAD EXITED I75 AND WAS DRIVING ON A 35MPH COUNTY ROAD WHEN THE INCIDENT OCCURRED. I WAS DRIVING AT A SLOW SPEED IN ANTICIPATION OF STOPPING AT A RED LIGHT AT A MAJOR INTERSECTION. STEPPED ON THE BRAKES ON MY 2010 CHEVY EQUINOX AND THE PEDAL WENT ALL THE WAY DOWN, BUT CAR WAS STILL ROLLING. NO WARNING SIGN FROM THE COMPUTER IN THE CAR. I'M SURE THERE ARE OTHERS OUT THERE WITH THE SAME COMPLAINT. MAJOR DRIVER/ROAD SAFETY ISSUE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888578July 26, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE DID NOT ACCELERATE WHEN THE ACCELERATOR WAS DEPRESSED. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS DIAGNOSED WITH FRACTURED WAVE PLATE THAT NEEDED TO PLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64.300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886301July 21, 2016
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT EXHAUST FUMES ENTERED THE VEHICLE THROUGH THE AIR CONDITIONER VENTS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EXHAUST MANIFOLD WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. UPDATED 09/23/16*LJ UPDATED 10/05/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886184July 20, 2016
POWER TRAIN
WHILE DRIVING ON AN ARTERIAL CITY STREET APPROX 50MPH THE VEHICLE LUNGED UNEXPECTEDLY WITH A HARD KNOCK SOUND. AFTER SLOWING AT THE LIGHT THE VEHICLE CONTINUED ON NORMALLY. THE NEXT DAY WHEN THE VEHICLE WAS PUT IN REVERSE, TO BACK OUT OF THE GARAGE, NOTHING HAPPENED AND WHEN THE ACCELERATOR WAS PRESSED STILL NOTHING HAPPENED. THE VEHICLE WAS PUT BACK INTO PARK AND THEN BACK INTO REVERSE AGAIN AND THIS TIME THE TRANSMISSION ENGAGED NORMALLY. THIS HAPPENED AGAIN LATER THE SAME DAY. I TOOK THE VEHICLE TO MY DEALER AND DESCRIBED THE PROBLEM. A TECHNICIAN WAS ABLE TO RECREATE THE ISSUE AND STATED THAT IT WAS PROBABLY THE WAVE PLATE CRACKING IN THE TRANSMISSION. HE STATES THIS HAS BECOME A VERY COMMON PROBLEM WITH THIS MAKE, MODEL AND YEAR AND WHEN IT FULLY BREAKS IT CAN DO ALOT OF DAMAGE. LATER IN THE MORNING THE SERVICE REP CALLED AND STATED THE WAVE PLATE SHOULD BE REPLACED AND THAT IT WOULD COST $3600. I LOOKED THIS ISSUE UP ON THE NHTSA WEBSITE AND THEIR ARE NUMEROUS COMPLAINTS RELATED TO THIS VERY PART WITHIN THE TRANSMISSION, MANY WITH SCARY STORIES OF WHAT HAPPENED. CHEVY CUSTOMER SERVICE STATES THAT THERE WAS A NOTICE PUT OUT FOR MODEL YEARS 2007-2009 BUT NOTHING AFTER THAT FOR THE EXACT SAME SAFETY ISSUE. THIS HAS BECOME A TREND AND THE WAVE PLATE/TRANSMISSION ISSUES WITH THE 2010 CHEVY EQUINOX NEED TO BE ADDRESSED BY THE DEALER BEFORE SOMEONE IS HURT. THIS NEEDS TO BE A RECALL ITEM SO THAT THE CUSTOMER IS SAFE AND NOT STUCK WITH A $4000 REPAIR FOR SOMETHING THAT THE MANUFACTURER HAS IDENTIFIED AS AN ISSUE ON THE EXACT SAME MODEL BUT OLDER MODEL YEARS. OBVIOUSLY AFTER IDENTIFYING THE PROBLEM NOTHING WAS DONE TO CORRECT IT IN FUTURE MODEL YEARS AND THEREFORE ALL THOSE CUSTOMERS ARE AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885422July 18, 2016
POWER TRAIN
WHILE DRIVING ON THE FREEWAY THE POWER TO THE CAR WAS REDUCED, WAS BARLEY ABLE TO MAKE IT TO THE SIDE OF THE ROAD. ONLY HAD ONE GEAR TO DRIVE TO A SAFE DISTANCE. HAD VEHICLE TAKEN TO LOCAL REPAIR SHOP AND LEARNED THAT THE TRANSMISSION WAS SHOT AND THAT IT HAD TO BE REPLACED. THERE WAS NO SIGNS OR INDICATIONS OF THERE EVER BEING ANY ISSUES WITH THE TRANSMISSION. VEHICLE IS UP TO DATE WITH ALL SERVICES RECOMMENDED BY CHEVROLET. THESE MAKES AND MODELS NEED TO BE RECALLED FOR THE TRANSMISSION AS I HAVE NOTICED THAT THIS IS A COMMON ISSUE WITH THIS YEAR, MAKE & MODEL OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884297July 12, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2010 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH IN THE LEFT LANE OF THREE LANE TRAFFIC, A SEMI-TRUCK MERGED FROM THE MIDDLE LANE TO THE LEFT LANE AND CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE SPUN AROUND AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS KNOCKED UNCONSCIOUS AND RECEIVED EXTENSIVE MEDICAL TREATMENT. THE CONTACT SUSTAINED INJURIES TO THE WRISTS, BACK, AND NECK AND HAD A CT SCAN FOR LOWER BACK PAINS. THE MANUFACTURER WAS NOT NOTIFIED OF THE CRASH. THE INSURANCE COMPANY TOWED THE VEHICLE TO A YARD. A POLICE REPORT WAS FILED. THE CONTACT WAS UNABLE TO DETERMINE WHY THE AIR BAGS HAD NOT DEPLOYED AND THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 103,070.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10881905June 30, 2016
ENGINE, POWER TRAIN
MY 2010 CHEVY EQUINOX STARTED WITH AN OIL CONSUMPTION PROBLEM 86,000 MILES MAY 2016 ALL NEW PISTONS, RINGS, HIGH PRESSURE FUEL PUMP TIMING CHAIN AND SEALS COVERED ON GM EXTENDED WARRANTY. 1 MONTH LATER THE TRANNY GOES 87,000 MI TOWED CAR TO DEALER THEY ARE TELLING ME I HAVE NO WARRANTY WILL COST ANYWHERE FROM $3-5,000. ALL I READ IS BAD NEWS ABOUT THIS TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876800June 27, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE VIBRATED SEVERELY AND AN UNKNOWN SOUND WAS HEARD FROM THE REAR OF THE VEHICLE. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875532June 21, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE ENTERING A MAJOR HIGHWAY, THE TRANSMISSION FAILED AND THE VEHICLE DRASTICALLY REDUCED SPEED. THE CONTACT HAD TO QUICKLY COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD WHERE IT WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT WAS WAITING TO HEAR BACK FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 08/16/16*LJ UPDATED 10/12/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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