Chevrolet Equinox Complaints (2011)

782 consumer complaints on file.

#11045566November 13, 2017
ENGINE
WE HAVE OWNED A 2011 SINCE 2014 AND IN THE BEGINNING OF 2015 WE BEGAN TO EXPERIENCE THE EXCESSIVE OIL CONSUMPTION. WE HAVE TAKEN IT TO A CHEVY DEALER MULTIPLE TIMES AND HAVE BEEN TOLD THAT THERE IS NOTHING WRONG. WE HAVE TO CHANGE OUR OIL BETWEEN 1, 000 AND 2,000 MILES AND CONSTANTLY CARRYING AROUND OIL "JUST IN CASE". IN AUGUST, 2017, WE STARTED TO EXPERIENCING THE STALLING AT STOP SIGNS AND RED LIGHTS, AND EVEN WHILE DRIVING. WHEN IDLING, THE CAR "BOUNCES".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044567November 8, 2017
POWER TRAIN
I WAS DRIVING ON A CITY ROAD AND THE CAR JERKED AND WOULD NOT SHIFT OUT OF FIRST GEAR. I TRIED TO PUSH IT, BUT IT WOULD NOT GO. I SLOWED DOWN TO A STOP LIGHT AND MY CAR WOULD NOT GO. ONCE I MANAGED TO GET IT INTO A PARKING LOT, ALL GEARS TOTALLY LOCKED UP AND I COULD NOT EVEN GET IT IN NEUTRAL. THE CHEVY DEALERSHIP SAYS I NEED A NEW TRANSMISSION. I ONLY HAVE 76K MILES ON THIS ONE BEFORE IT WENT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029550November 8, 2017
ENGINE
2011 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO DEFECTIVE TIMING CHAIN. *LD THE CONSUMER STATED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043681November 6, 2017
POWER TRAIN
EXTREME HARD DOWN SHIFT BETWEEN 35-45 MPH. DEALER SAYS "TRANSMISSION IS FRIED" "PLATES ARE CHARRED". THIS IS A VERY COMMON PROBLEM WITH THIS PARTICULAR CAR. IT HAS HAD ALREADY 2-3 RECALLS & THIS TRANSMISSION IS GOING TO KILL SOMEONE. I CONTACTED GENERAL MOTORS & THEY WILL NOT MAKE THIS A RECALL & THEY WILL NOT HELP PAY FOR REPAIR ALTHOUGH THEY HAVE HELPED OTHERS. THIS PROBLEM IS NOT DUE TO DRIVER ERROR BUT DUE TO FAILURE OF THE PART. DEALER IS CHARGING AN ARM/LEG TO FIX IT. GENERAL MOTORS CLEARLY DOES NOT CARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043776November 6, 2017
ENGINE, POWER TRAIN
I HAVE A 2011 EQUINOX IT'S GOT 146,000 MILES . I AM FAITHFUL WITH OIL CHANGES AND LAST WEEK WHEN I WENT TO GET IT CHANGED I WAS TOLD MY ENGINE HAD NO OIL. MY OIL LIGHT NEVER CAME ON, MY CHECK ENGINE LIGHT HAD JUST TURNED ON THE DAY PRIOR. I WAS TOLD THERE WASN'T ANY LEAKS. SO AFTER SOME RESEARCH I FIND THERE IS A OIL CONSUMPTION PROBLEM, HOWEVER SINCE MY MILES ARE I'VE 120,000 I DON'T QUALIFY FOR THE REPAIR. THIS IS NOT RIGHT! MY CAR COULD HAVE BURNT UP BECAUSE MY LIGHT NEVER INDICATED A PROBLEM AND GM NEVER NOTIFIED ME OF HE ISSUES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043315November 4, 2017
ENGINE
FOR THE LAST 5000 MILES, AT TIMES, WHEN IDLING AT A STOPLIGHT OR INTERSECTION, THE ENGINE JUMPS EVEN WITH THE FOOT ON THE BREAK. THIS IS FRIGHTENING IN THAT IT FEELS LIKE THE VEHICLE MAY ACCELERATE ON ITS OWN AND HIT THE VEHICLE IN FRONT OR GO INTO THE INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043041November 3, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I HAVE HAD THIS VEHICLE SINCE 2016 AND HAVE HAD ISSUES WITH IT SINCE THE 7TH DAY OF OWNING IT. ON DAY 7, I HAD THE CATALYTIC CONVERTER REPLACED (AFTER THEY TRIED TO TELL ME I DIDN'T TIGHTEN THE GAS CAP). THEN AFTER ONLY OWNING THE VEHICLE FOR 4 MONTHS, I HAD TO HAVE A WHOLE NEW ENGINE BUILT (SO THEY SAY IT WAS) THIS WAS AFTER MY VEHICLE TURNED COMPLETELY OFF IN THE MIDDLE OF AN INTERSECTION WHILE DRIVING WITH MY 2 YEAR OLD DAUGHTER. UP UNTIL THAT POINT EVERYTHING HAD BEEN FINE. THERE WAS NO CHECK ENGINE LIGHT, WARNING OR ANYTHING. THE DEALERSHIP HAD MY VEHICLE FOR ALMOST 2 MONTHS BEFORE I FINALLY GOT IT BACK. THE DAY I GOT IT BACK, MY VEHICLE STARTED OVERHEATING AND MAKING A HORRIBLE NOISE. THIS TIME THE DEALERSHIP TOLD ME IT WAS MY RADIATOR AND THAT THEY REPLACED IT. EVERYTHING WAS OK AFTER THAT FOR A GOOD 3 WEEKS AND THEN AFTER THAT THE ENGINE LIGHT HAS BEEN ON AND MY VEHICLE WILL RANDOMLY TURN OFF. I HAVE TAKEN IT TO A DIFFERENT LOCATION WHERE THEY HAVE FIXED THE SENSOR A COUPLE OF TIMES, BUT THEY SAID IT WAS MY ENGINE AND THAT THE DEALERSHIP NEVER FIXED IT PROPERLY. I CAN BELIEVE THAT TOO BECAUSE NONE OF MY SERVICE INFO IS ON THE CHEVY SITE AND THE SAME CODES SHOW UP THAT DID ORIGINALLY, THIS VEHICHLE IS A SAFETY HAZORD AND A MONEY PIT! WHEN WILL CHEVY BE HELD RESPONSIBLE FOR ALL OF THE SAME COMPLAINTS ON THE EQUINOX?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041514October 31, 2017
AIR BAGS
THE SERVICE AIRBAG LIGHT CAME ON UPON STARTING IT ONE MORNING , BUT HAVE NOT BEEN IN AN ACCIDENT. THE CAR HAS A TOTAL OF 58,863 MILES ON IT. CAN'T UNDERSTAND WHY THIS HAPPENED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035926October 23, 2017
AIR BAGS
AIRBAG LIGHT KEEP COMING ON. DEALER FIXED IT BUT IT KEEP COMING ON. COMES ON WHEN I AM STATIONARY AND DRIVING. IT ALWAYS READ SERVICE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032833October 11, 2017
VISIBILITY/WIPER
10-10-2017 - WHILE DRIVING HOME DURING A HEAVY RAINSTORM, WIPERS GOING FULL SPEED, WIPERS STOPPED WITH ONE WIPER GOING OFF THE LEFT SIDE OF THE WINDSHIELD, OTHER WIPER STOPPED IN MY DRIVING VIEW. ONCE I WAS ABLE TO GET PARKED, I LAID THE WIPER BLADES DOWN, TRIED THE GET THEM TO WORK BUT ONLY HEARD THE MOTOR RUN, WIPERS NOT MOVING. HAD THEM CHECKED OUT BY A MECHANIC AND WAS TOLD THAT I NEEDED A NEW WIPER TRANSMISSION. THIS ONE HAD A WORN OUT PART THAT WOULD CONTINUE TO POP OUT OF SOCKET IF USED. I'VE READ OF OTHER COMPLAINTS OF THIS HAPPENING. GM NEEDS TO MAKE THIS A RECALL. IT'S VERY DANGEROUS WHEN IT HAPPENS. GM WIPER MOTOR AND TRANSMISSION IS ROUGHLY $150.00 AT THE DEALERSHIP PLUS THEIR LABOR COST. THIS SHOULD NOT WEAR OUT SO SOON ON A 2011 MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032652October 10, 2017
ENGINE
ENGINE STALLED OUT WHILE DRIVING AND ALMOST CAUSED ACCIDENT. TIMING CHAIN SLIPPED AND RUINED MY ENTIRE ENGINE, NO WARNINGS, NO SIGNALS OR NONE OF ANY KIND. READING ALOT OF COMPLAINTS ABOUT THIS SAME PROBLEM AND THERE SHOULD OF BEEN A RECALL ON THIS 2.4L ENGINE FROM GM A LONG TIME AGO! MAINTENANCE HAS BEEN MAINTAINED AND UP TO DATE SINCE CAR WAS FIRST DRIVEN OFF LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032729October 10, 2017
VISIBILITY/WIPER
THE WINDSHIELD PIPER CAME LOOSE AND SLAMMED AGAINST MY WINDOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032755October 10, 2017
ENGINE
MOTOR ON 2011 CHEVY EQUINOX BLEW UP. DEALER STATED THAT WHEN THEY PULLED THE OIL PAN THEY FOUND PISTON, ROD AND RINGS. QUOTED IT WOULD BE >$9,000 TO REPAIR FOR THE MOTOR, GASKETS AND CAT. CONVERTOR. ASKED IF THIS WOULD BE COVERED UNDER WARRANTY. STATED IT WASN'T. I QUESTIONED ABOUT THE PISTONS BEING REPLACED LAST YEAR. HE STATED THAT IT WAS 1.5YR AND 27,000 MILES AGO. HE SAID THAT THERE WAS NO COVERAGE. I ASKED WHY WOULD THESE GO BAG WITH ONLY 27,000 MILES ON THE REPAIR ON ONLY 116,000 MILES ON THE VEHICLE. HE SAID DUE TO OIL. THE DEALER HAS COMPLETED ALL OIL CHANGES THE LAST 2-3 YEARS AS LEAST AFTER STARTING TO HAVE ALL THE ISSUES WITH OIL CONSUMPTION AND OTHER PROBLEMS. ALL OIL CHANGES HAVE BEEN COMPLETED BASED ON OIL USAGE PROMPTED BY CAR. IT SEEMS THAT THE ISSUE IS CAUSED BY THE OIL CONSUMPTION AND HAS JUST TAKEN TIME FOR THE RODS/CRANK TO GIVE WAY. CHEVY SHOULD ISSUE RECALL FOR REPLACEMENT OF WHOLE ENGINE NOT JUST THE PISTONS. IF PISTONS ARE FAULTY DUE TO LACK OF OIL THERE ARE MORE ISSUES UNDERLYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032214October 8, 2017
ENGINE
MY 2011 EQUINOX HAS EXPERIENCED MULTIPLE PROBLEMS SINCE WE PURCHASED IT BEGINNING WITH THE OIL LIFE MONITORING SYSTEM, WHICH GM ACKNOWLEDGED, THROUGH A DANGEROUS FAILURE OF THE STABILITRAK SYSTEM IN 2014 WHILE IN MOTION ON MULTIPLE OCCASIONS (POSTED TO NHSTA), RESULTING IN AN ENGINE REBUILD IN 2016, WHICH GM TOOK RESPONSIBILITY FOR. UNFORTUNATELY, THE INITIAL PROBLEMS OCCURRED BEYOND THE LEMON CAR LIMIT IN OUR STATE AND CONTINUE TODAY. IN SEPTEMBER 2017 I BROUGHT THE VEHICLE TO A CHEVY DEALER AFTER NOTICING SIGNIFICANT EXHAUST FUMES IN THE CABIN PARTICULARLY WHILE STATIONARY DURING START UP. IT WAS DIAGNOSED WITH A CRACKED MANIFOLD. THE MANIFOLD HAD ALREADY BEEN REPLACED IN JANUARY OF 2016 AS PART OF AN ENGINE REBUILD AT GM'S EXPENSE. THIS WOULD THEREFORE BE THE THIRD MANIFOLD IN THIS VEHICLE IN ONLY SIX YEARS. BOTH THE DEALER AND I FILED WITH GM CUSTOMER CARE TO REQUEST COVERAGE FOR THE MANIFOLD REPLACEMENT. I HAVE NOT YET HEARD BACK BUT REMAIN HOPEFUL THAT GM WILL ONCE AGAIN STEP UP AND TAKE RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032276October 8, 2017
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
STALLING OUT WHILE SITTING IN DRIVE AT RED LIGHT. GOT UP FOR WORK AND TURNED TRUCK ON, SOUNDED VERY ROUGH. PUT TRUCK IN REVERSE AND TOOK OFF AND WHEN STOPPING AT A RED LIGHT THE RPMS WOULD MOVE ON THEIR OWN, CAR STARTS BOUNCING, MOTOR IS RATTLING, AND SOMETIMES STALLS OUT. I HAVE TO PUT THE TRUCK IN NEUTRAL AT EVERY LIGHT FOR IT TO NOT ROCK BACK AND FOURTH. NEXT DAY CHECK ENGINE LIGHT CAME OUT, READINGS INDICATED IT WAS THE THROTTLE SENSOR BODY AND THE SOLENOIDS. I REPLACED ALL OF THESE AND TRUCK IS STILL RUNNING THE SAME, AND CHECK ENGINE LIGHT IS STILL ON. AFTER DOING RESEARCH I HAVE READ WELL OVER 50 OF THE SAME COMPLAINT OF THESE VEHICLES DOING THE SAME THING! WE NEED HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031461October 3, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO SLOW THE VEHICLE DOWN. THE CONTACT STATED THAT THE BRAKE PEDAL WENT TO THE FLOORBOARD BEFORE THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE ABS SYSTEM FAILED AND NEEDED TO BE REPLACED. DALE EARNHARDT, JR. CHEVROLET LOCATED AT: 3127 W TENNESSEE ST, TALLAHASSEE, FL 32304, (850) 270-1463, WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030824October 2, 2017
ENGINE
ROUGH/LOUD IDLE WITH METAL SHAVINGS IN OIL. SOMETIMES ROUGH START UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030839October 2, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
REDUCED ENGINE POWER /STABILI TRAK LIGHT COMES ON WHEN MY VEHICLE IS IDLE OR STOPPED AT A LIGHT . IT SOMETIMES SHUTS OFF BUT CRANKS BACK UP WHILE IM SITTING AT A LIGHT. USUALLY WHEN ON DRIVING ON 95 THE LIGHT DOESNT COME ON EXCEPT FOR THIS MORNING THE LIGHT CAME ON WHILE I WAS ON 95 WHEN I WAS UNDER 60 MILES I HAD TO PULL OVER FOR A FEW MINUTES SO THE INDICATION LIGHT GOES OFF, MY CAR WILL EVENTUALLY LOOSE POWER IF THE LIGHT IS ON AND I TRY TO TRY IT .. IF THE LIGHT IS OFF I CAN DRIVE SO I HAVE TO TURN CAR OFF AND SIT FOR AWHILE BEFORE I CAN RESUME DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022767September 12, 2017
ENGINE, FUEL/PROPULSION SYSTEM
#43180: VOLUNTARY PRODUCT EMISSION RECALL ' HIGH PRESSURE FUEL PUMP ' (SEP 30, 2016) CAR STALLS AFTER IDLING WHEN PULLING OUT OF PARKING LOT OR IN A SLOW START UP OR TRANSITIONING FROM REVERSE TO DRIVE. CAUSING THE VEHICLE TO LOSE POWER AND MANEUVERABILITY. THE ENGINE MOUNTED HIGH PRESSURE FUEL PUMP IN THESE VEHICLES MAY DEVELOP EXCESSIVE WEAR ON THE PLUNGER PISTON SHAFT AND SHAFT SEAL. IF THIS HAPPENS FUEL CAN LEAK INTO THE ENGINE OIL CRANKCASE AND RESULT IN THE ENGINE RUNNING ROUGH AND ILLUMINATION OF THE MALFUNCTION INDICATOR LAMP. THE ISSUE HAS BEEN ONGOING FOR PAST SEVERAL YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021783September 6, 2017
ENGINE
PURCHASED 2011 EQUINOX NEW IN AUGUST 2011 AND ALL MAINTENANCE HAS BEEN PERFORMED EITHER ON TIME OR AHEAD OF SCHEDULE. FIRST INCIDENT OCCURRED WHILE DRIVING AT APPROXIMATELY 45 MPH - EQUINOX SHUDDERED AND STALLED OUT. RESTARTED AND HAD IT CHECKED AT DEALER BUT NO ENGINE CODES COULD BE FOUND. ABOUT SIX WEEKS LATER ON AUGUST 30TH CAR CUT OUT AT A RED LIGHT, RESTARTED - CAR CUT OUT WHEN I SLOWED TO MAKE A TURN, RESTARTED - CAR CUT OUT WHEN I WAS BACKING INTO A PARKING SPOT. CALLED AND GOT AN APPOINTMENT AT THE DEALERSHIP. RECEIVED A CALL FROM THE MECHANIC ON AUGUST 31ST TELLING US THAT THE TIMING CHAIN NEEDS TO BE REPLACED AT A COST OF $1600.00. MY 2011 CHEVROLET EQUINOX ONLY HAS 52000 MILES ON IT, SHAME ON YOU GM - A TIMING CHAIN SHOULD NOT NEED TO BE REPLACED AT SUCH LOW MILEAGE AND WE SHOULD NOT HAVE TO PAY SINCE YOU ARE AWARE OF THE ISSUE WITH THESE TIMING CHAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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