Chevrolet Equinox Complaints (2021)

91 consumer complaints on file.

#11711879January 19, 2026
AIR BAGS
We were involved in a car accident. We ran into the back of a pickup truck that suddenly stopped on the toll road for another car that was in an accident. Our front end of the car was heavily damaged. Our concern is that our air bags did not deploy. With the amount of damage that our car received why did the air bags not deploy. The state trooper the did the report looked into the car and wondered the same thing. I will attach pictures. We are taking into the body shop tomorrow. They said it maybe two weeks before they start on it. The seat belts saved our lives. The air bags did not. We are taking into the body shop tomorrow. There were no warning signs before the accident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11711799January 19, 2026
UNKNOWN OR OTHER
While driving earlier in the day, the car choked twice at different times but continued normally. Later in the evening, I left my carport and while driving down the street the check engine light came on and the car choked again like it wanted to cut off but didn’t. I immediately turned around and went home. Not sure what’s going on. I checked my car manual and it says it might have something to do with the fuel system. I don’t know what steps to take next.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704417December 11, 2025
FUEL/PROPULSION SYSTEM
Fuel pump located in the fuel tank, known recall on other equinoxes of this year and model but not all are covered but it is affecting more than what they are willing to cover putting my safety and other drivers safety at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700546November 20, 2025
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that while attempting to restart the vehicle, the vehicle restarted. The vehicle was driven approximately 500 feet and was parked. In addition, the check engine warning light was illuminated. The contact turned off the vehicle. The contact stated that while attempting to restart the vehicle, the vehicle failed to restart. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact researched and stated that the vehicle had a known failure in the fuel system. The manufacturer was not made aware of the failure. The failure mileage was approximately 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693524October 15, 2025
POWER TRAIN
The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at speeds between 30 and 50 MPH, the front end of the vehicle started wobbling and vibrating severely. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the front half shaft was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed of a TSB related to the failure, but no assistance was offered. The failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689844September 26, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and stalled twice after idling, or while coming to a stop. No warning light was illuminated. The vehicle was able to be restarted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689703September 25, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2021 Chevrolet Equinox. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was approximately 72,170, and at the time of registration, it was discovered that the mileage was approximately 206,352.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686662September 11, 2025
STRUCTURE
The contact owns a 2021 Chevrolet Equinox. The contact stated that while the vehicle was parked in the driveway, water accumulated on the front seats floor mats and on the second-row floor mats. Upon inspection, the contact found potential white mold under the seats. The vehicle was taken to the dealer; however, no cause for the failure was found. The dealer informed the contact that the failure might be related to the water hose to the A/C, or the failure might be related to the moonroof. The vehicle remained at the dealer pending a repair. The contact stated that the vehicle was left in the sun for four days with the windows rolled up, and white mold spread through the vehicle. The contact had not notified the manufacturer of the failure; however, a representative from GM stopped by the dealer to inspect the vehicle. The contact stated that the insurance company had an adjuster inspect the vehicle at the dealer. The vehicle was not yet repaired. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684892September 3, 2025
ELECTRICAL SYSTEM
My audio quit, no sound for warning indicator, no radio audio, or onstar audio. Can't here anyone speaking when using phone, though the receiving party can her me speak to them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684732September 3, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle lost automotive power. No warning light was illuminated. In addition, the contact stated that the vehicle hesitated while restarting. The vehicle was taken to a local independent mechanic, where it was diagnosed with inadequate fuel pump flow. The local dealer was contacted; however, the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682987August 25, 2025
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
My vehicle has 75,607 miles and the transmission gave out randomly started stalling and jumping and it won’t switch gears correctly and this has been a problem for a lot of other equinox’s as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682310August 22, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at various speeds, the liftgate independently opened. There was no warning light illuminated. In addition, the contact stated that the failure occasionally occurred while driving at certain locations. The vehicle was taken to a local dealer, where it was diagnosed with a radio frequency failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679964August 11, 2025
POWER TRAIN
Spline worn out and disconnected from differential.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675129July 21, 2025
STRUCTURE
The contact owns a 2021 Chevrolet Equinox. The contact stated that while the vehicle was parked, the contact became aware of a puddle of water on the front passenger's side floor mat. The vehicle was taken to an independent mechanic where it was determined that the seal on the luggage rack had failed. The contact was advised to contact the dealer. The dealer was made aware of the failure but provided no assistance. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670912July 2, 2025
ENGINE
The contact owns a 2021 Chevrolet Equinox. The contact stated that occasionally while coming to a stop, the vehicle unintendedly shut off, with the check engine warning light intermittently flashing. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that no failure was found with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,865.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670901July 2, 2025
ENGINE, STEERING, UNKNOWN OR OTHER
My vehicle has been completely shutting off without warnings on me on major freeways , highways , roadways, other motorists gives my car a jump each time. This is a serious safety hazard for me & other motorists
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670279June 30, 2025
FUEL/PROPULSION SYSTEM
My vehicle completely stopped. My vehicle would not start. I had to have it towed to a mechanic. I was advise that fuel pump module had to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668584June 23, 2025
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was driving my vehicle and went to make a left turn out of a parking lot into traffic and my engine shut off and my car rolled into traffic and the check engine light turned on. All of the other functions in the car stayed on i.e. radio, air and all the lights. I had to have the car towed to a mechanic the mechanic was unable to diagnose my car so it was then brought to a chevy dealership. The dealership stated my car worked fine with no issues and tried to return the vehicle back to me I insisted they keep testing the vehicle. They drove the vehicle around the parking lot again in circles and the cars engine shut off and is unable to be turned back on. GM and CHEVY are stating they have no idea why this is happening. I am very concerned about this considering they tried to return the vehicle to me stating their were no issues and ignoring my concerns at first, I had to insist that they keep checking the vehicle and now it will not even turn on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665455June 7, 2025
ENGINE
Oil consumption issue requiring engine tear down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663604May 29, 2025
TIRES:SIDEWALL
I purchased 2 Hankook Kinergy PT tires from TireAgent and had them installed and 1 ended up being defective and they will not do anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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