Chevrolet Equinox Complaints (2011)

782 consumer complaints on file.

#11624716November 12, 2024
AIR BAGS
The contact owns a 2011 Chevrolet Equinox. The contact stated that the message to “Service Air Bags” was displayed. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 160,243.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624177November 8, 2024
ENGINE, POWER TRAIN
Jerking between gears
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617523October 1, 2024
AIR BAGS
The contact owned a 2011 Chevrolet Equinox. The contact stated that while driving up a hill on a 2-lane road at approximately 45 mph, an oncoming vehicle in the opposing lane had taken too wide of a turn and had entered her lane, to avoid a head-on collision the contact swerved into the guard rail. Upon crashing, the air bags did not deploy. No warning lights were illuminated before the crash. The contact was able to drive the vehicle to the residence and deemed a total loss. The contact has an appointment with a doctor to determine whether any injuries were sustained. Nobody outside of the vehicle was injured. A police report was filed. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 142,357.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11613108September 6, 2024
FUEL/PROPULSION SYSTEM, ENGINE
No warning lamps. I was 3 quarts low only going 1614 miles from last oil change. Oil consumption , piston rings not correct. No oil leaks just consumes a lot of oil. Low oil made my car stall out while driving. No oil light came on to fill. Piston rings recall , needs replaced. Bought from an individual in July.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588456May 13, 2024
ELECTRICAL SYSTEM
Trouble code p2138. Replaced accelerator pedal with OEM. Trouble code still persists. Car goes into limp mode while driving posing a safety concern. There is a TSB 07-06-04-019F. Other codes include p0301 and p0697. After limp mode I have to pull over and turn car completely off and crank it up again to get out of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586206April 30, 2024
VISIBILITY/WIPER
Joint on the front windshield wiper assembly failed. Was driving in a 4 lane highway doing about 70 mph while it was raining. Windshield wipers stopped halfway through the movement they sat for a moment they moved to as far as they could go towards the driver side and that’s where they stayed. The driver side one was over the edge of the vehicle. I followed tail lights turning onto a side road, pulled over safely. Moved the wipers to a down position, there was no resistance. Checked the fuse and that was fine. Waited a bit for the rain to settle a bit and drove to a safer location. Once off the highway and away from traffic when turning the windshield wipers on I could hear the motor still going so knew it was an issue with the arms. I had been on the road for about 2 hours all major highway with still over 2.5 hours left of my drive when they failed. We had to trailer it home as it was not safe to drive with the amount of rain we were getting. Replaced the motor and arm mechanism when we got it home and saw that it was one of the ball joints that broke. There were no warning lights, we have the old parts if needed for inspection, this looks to be the same issue as the recalled parts on the 2014-2015 equinox.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584819April 23, 2024
VEHICLE SPEED CONTROL
I bought my 2011 Equinox new then in 2013 the gas pedal went to the floor and stuck down on a two lane road and I could not control the speed as we react 90 I shut down the vechical took it to the dealership the next day the chevolet co had the dealership dump the on board computer and then down load a new program this worked until the other day we were coming home from taking another couple to there dentist appointments on the way home the gas pedal sucked right to the floor again the speed rose to the 90 we were on a four lane I had cars behinde me but not in front i keep trying to get the foot up i was afraid if i shut it offf we would get rear ended every one was scared i told them what was going on as the speeds keeped increasing trying to hit the brakes to slow some down and taping on the gas pedal i tried prying the pedal up with my foot and after the third attemp it poped up. I call chevolet they said they were not going to do anything about it I told them this is a big safty issue there commet was the vechical is out of warranty and miles I ony have 103K on it and very well maintained with Birdnow chevorlet great dealership Chevrolet is not taking these gas pedal sticking down serious I read were there are several vechical with this same problem and it will take people getting hurt or killed before something down Thank You
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570760February 8, 2024
UNKNOWN OR OTHER, ENGINE
I had just bought this car from a friend of mine and the first couple days it was fine then I was on the interstate and it started making this loud sound and stop going in the middle of the interstate and I was stuck on the interstate with my child and couldn’t get the dam thing to go anywhere I called someone to come help me they looked at it and said it was the engine or the time and chain I’m not really sure of what the problem is but it scared me so back I couldn’t get over to the shoulder to save my life I was stuck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567183January 23, 2024
ENGINE
The contact owns a 2011 Chevrolet Equinox. The contact stated while driving 70 MPH, the vehicle stalled. The vehicle remained on the side of the roadway. Additionally, the contact observed condensation under the engine compartment. The vehicle was towed to an independent mechanic where it was diagnosed that the rear main seal and the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565829January 16, 2024
ENGINE
The oil has had to be changed every month. The oil just disappears. I have to check and fill it weekly. I was told it a manufacturing problem. Now I’m on the side of the road, I heard a loud bang and it started smoking and oil is all over the ground. I’m waiting on roadside assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560643December 18, 2023
POWER TRAIN
The contact owns a 2011 Chevrolet Equinox. The contact stated while driving 40 MPH and depressing the accelerator pedal, the vehicle hesitated to respond. There was no warning light illuminated. The contact was able to continue driving. The contact stated that while attempting to drive from a complete stop the following day, the accelerator pedal was depressed, but the vehicle failed to respond. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558777December 6, 2023
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2011 Chevrolet Equinox. The contact stated while driving 40 MPH, he noticed smoke coming from underneath the hood. There was no warning light illuminated. The contact pulled into a business parking lot. The contact stated that he opened the hood and noticed the engine compartment had caught fire. Additionally, the contact stated that the battery was burned and was bubbly. The contact was able to extinguish the fire with water bottles. A fire department report and a police report were not filed. The contact sustained a minor burn on the right hand and did not receive medical assistance. The vehicle was towed to the residence of the contact's parents. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 185,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11558405December 4, 2023
ENGINE
I purchased the 2011 Chevrolet Equinox 5 months ago from a dealership name The Automaxx group in Morrisville, PA. Two weeks after, the check engine light came on, I took it back to the dealership and it was in the shop for 3 days or more. I got it back and every week it was back in the shop for the last four months. I was very hesitant about driving it, but I need to get to my doctor appointments and then I park it. I had to constantly put oil in it and not knowing why or where the oil is going. It started smoking black thick smoke under the hood and cut off, then cut back on and I took it to the shop near my home, and let the mechanic diagnose the problem and he said the vehicle is not safe to drive at all, it's engine failure due to excessive oil consumption and that the vehicle could possibly catch on fire and that it's a defect with the engine from general Motors. I just would like to recoup the money back that I paid for the vehicle. I was totally unaware of the harm that I was in with this vehicle. I am not sure if the dealership was aware of the faulty engine or the dangerous vehicle that they sold, but thank God I wasn't hurt and that I don't have to inhale the smoke from that vehicle. The check engine light has been on for awhile and I was told that they weren't sure why it would not go off, that was a red flag for me. It has not been inspected by the manufacturer, police or insurance company.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556422November 22, 2023
ENGINE
The contact owns a 2011 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the contact heard an abnormal knocking sound with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with excessive oil consumption. The contact was informed that the engine needed to be replaced. The contact stated that the vehicle was consuming engine oil excessively fast. The contact stated several quarts of oil were kept in the vehicle to avoid the oil becoming extremely low. The vehicle was taken to the dealer and diagnosed with excessive oil consumption and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554664November 11, 2023
ENGINE
Engine locked up no oil, six months after oil change with low travel miles. Car sits most of the time. No warning indicators, service not due.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544392September 13, 2023
STEERING
The contact owns a 2011 Chevrolet Equinox. The contact stated while driving approximately 40 MPH and making a left turn, the vehicle lost power steering functionality. The contact stated that there was an unknown warning light illuminated. The contact was able to continue driving the vehicle. The contact stated that the failure started out intermittently and had gradually over the years became a reoccurring failure. The contact stated that the failure recurred at various speeds. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543471September 8, 2023
ENGINE
Excessive Oil Consumption.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536413August 3, 2023
ENGINE, FUEL/PROPULSION SYSTEM
[XXX] [XXX] [XXX] Findlay Chevrolet Chevy has thousands of complaints regarding the 2.4L oil consumption. Thousands! The engine has 97,500 and consumes 2qts in 1,000miles. I requesting that GM helps fix the issue. A normal engine does not even consume 1qt in 3000miles, let alone 2qts in 1,000. It does not leak. The only problem is a GM defect possibly with piston rings which is documented with similar years. On top of this. They had an airbag recall for similar models and years. This vehicle they say, does not have a VIN on the recall. Yet, my “service airbag” error is on. It seems that GM does not care if someone has an airbag that may go off at 70mph. Not do they care about selling people engines that consume oil at a rate that will leave people stranded in the middle of nowhere. Or possibly starting on fire from getting too hot from not having oil in the engine. Thank you for your time INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531156July 9, 2023
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Just got a 2011 Chevrolet Equinox from a dealership that I trusted. Only had a few weeks and it just stalled on me while driving in traffic!!! 😱 Would not start back ! It was terrifying!!! Thank God it wasn’t rush hour! A nice man helped push it out of road into a parking lot! Now I find out there are safety issues and recalls that I was not aware of! Faulty oil piston rings caused it to jump time! They want over 7,000$ to fix but I do not have that kind of money!!!Its a death trap and shouldn’t have been allowed to re sale!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530590July 6, 2023
VEHICLE SPEED CONTROL
ACCELERATOR BECAME UNRESPONSIVE. HAD TO PLACE CAR IN NUTRAL AND BACK TO DRIVE TO REGAIN CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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