Chevrolet Equinox Complaints (2007)

685 consumer complaints on file.

#10531570July 24, 2013
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
SEVERAL HEAT WAVES IN CT CAUSING CRACK IN FUEL PUMP MODULE. NOT ON RECALL LIST PER GM HOWEVER SHOULD BE FOR ANY SAFETY ISSUE SUCH AS THIS. SMELLED STRONG GAS ODOR AFTER DRIVING HOME FROM WORK. TOWED TO DEALER FOLLOWING MORNING -- AFRAID TO DRIVE, ONLY TO BE TOLD THAT THE FUEL PUMP MODULE NEEDED REPLACING. DEFINITELY A GAS LEAK. NOT COVERED BY RECALL LIKE OTHER STATES. HUGE COST TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523066July 3, 2013
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT SMELLED GASOLINE FUMES INSIDE THE VEHICLE CABIN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522220June 28, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE FUEL LEVEL GAUGE BEGAN TO POINT BACKWARD AND NOT IN THE DIRECTION OF THE FUEL GAUGE LINES. A DEALER WAS NOTIFIED OF THE FAILURE AND A DIAGNOSIS WAS SCHEDULED. THE VEHICLE HAD NOT YET BEEN DIAGNOSED. THE FAILURE AND CURRENT MILEAGE WAS 48,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521740June 25, 2013
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
I OWN A 2007 CHEVY EQUINOX I WAS ON THE HIGHWAY WHEN MY SUV STEERING WHEEL GOT VERY HARD ON ME, COULDN'T EVEN MOVE IT AT ALL, I GOT VERY SCARED GOT OF THE FREEWAY. I PARKED TO THE SIDE TO SEE WHAT WAS WRONG WAITED FOR A BIT STARTED WITH MY VEHICLE AGAIN BUT COULDN'T MOVE THE STEERING WHEEL VERY HARD TO MOVE BY THAT POINT I JUST WANTED TO GO HOME, NO LIGHTS CAME ON TO WARN ME OF PROBLEM. THEN THE TRACKING CONTROL AND STABILITY LIGHTS CAME ON AFTER 45MIN. GOT HOME PARKED THE VEHICLE. NEXT DAY THE STEERING WHEEL WAS OK EVERYTHING SEEMED OK. TODAY (06/25/2013) SAME PROBLEM STEERING WHEEL VERY HARD COULDN'T TURN LEFT NOR RIGHT ALMOST HAD AN ACCIDENT. TOOK IT TO CAR DEALER CHEVROLET WAS DIAGNOSE WITH POWER STEERING MODULE CONTROL PRICE $798.50 THIS DEFINITELY NEEDS TO BE A RECALL. HELP *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521114June 21, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WERE GASOLINE FUEL FUMES IN THE REAR OF THE EXTERIOR AND INTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE FUEL TUBE THAT ENTERED THE FUEL TANK EXHIBITED A LEAK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM; GASOLINE), HOWEVER THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 92,000. THE CURRENT MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520391June 18, 2013
FUEL SYSTEM, GASOLINE
WE STARTED SMELLING GAS IN EARLY MAY 2012. WHEN THE WARNING LIGHT CAME ON, WE TOOK IT INTO A MECHANIC, WHO DETERMINED IT WAS THE FUEL MODULE THAT WAS CRACKED AND LEAKING AND WE PAID A SMALL FORTUNE TO GET IT REPLACED. IN OCTOBER OF THAT YEAR, GM ANNOUNCED A RECALL FOR THIS EXACT PROBLEM, BUT HAS REPEATEDLY SAID OUR VIN IS NOT ON THE LIST. I CANNOT SEE HOW THIS IS POSSIBLE. WHY IS THE RECALL FOR JUST A FEW STATES? WE LIVE IN OKLAHOMA, BUT THE RECALL IS FOR TEXAS. HOW IS THIS POSSIBLE? WHY IS NO-ONE PUSHING FOR A NATIONWIDE RECALL, AND WHY CAN WE NOT GET REIMBURSED FOR THE COSTS OF OUR REPAIRS? I HOPE YOU CAN HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520186June 17, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WATER PENETRATED THE INTERIOR OF THE VEHICLE VIA THE SPARE TIRE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT MOLD HAD DEVELOPED INSIDE OF THE CABIN AS A RESULT OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 29,951.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519573June 12, 2013
STRUCTURE, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
EXTENSIVE WATER INTRUSION IN THE SPARE TIRE WELL. THIS HAS BEEN OCCURRING MORE OFTEN IN THE LAST YEAR. APPROXIMATELY 4-5 INCHES OF WATER IS FILLING FOLLOWING A RAIN STORM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516056June 10, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE APPROACHING THE VEHICLE, HE SMELLED GASOLINE. THE CONTACT COULD SMELL GASOLINE INSIDE THE VEHICLE AS WELL. THE VEHICLE ALSO FAILED TO START. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO ADVISED THAT THERE WAS A FUEL LEAK. THE REFERENCED NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL GASOLINE) BUT DID NOT CONFIRM WITH THE MANUFACTURER IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515877June 9, 2013
FUEL/PROPULSION SYSTEM
THE GAS TANK/FUEL PUMP BEGAN EMITTING A FUEL ODOR IN THE SUMMER OF 2011. I THOUGHT THAT IT WAS FROM RECENTLY FILLING THE TANK. IT WAS A HOT TEXAS SUMMER WHEN THIS BEGAN TO HAPPEN. THE SMELL WOULD COME AND GO WITHOUT REASON. IT DID HAPPEN MORE OFTEN IN THE SUMMER. THIS PAST WINTER, WHEN HAVING ROUTINE OIL CHANGE AND INSPECTION, IT WAS FOUND THAT THE FUEL PUMP HAD A CRACK IN IT AND THAT IS WHERE THE GAS ODOR WAS ORIGINATING. IT WAS UNDER RECALL, BUT CHEVROLET KEEPS SAYING THAT OUR VIN NUMBER HAD NOT COME UP. THE MECHANIC REPLACED THE FUEL PUMP AT NEARLY $900.00. CHEVROLET KEEPS DENYING OUR CLAIM. IT APPEARS THAT IT HAS DENIED MANY, MANY CLAIMS. WE HAVE RECEIVED THE ORIGINAL RECALL LETTER BUT THEY HAVE NOT RECALLED MY SPECIFIC VEHICLE. I WOULD THINK THAT SOMETHING THAT THEY WERE AWARE OF AS FAR BACK AS 2010 SHOULD BE REPLACED AND REIMBURSED WITHIN LESS THAN 6 MONTHS AFTER YOU PERSONALLY HAVE IT REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513880May 28, 2013
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
ABOUT A MONTH AGO WE STARTED SMELLING GAS BOTH INSIDE AND OUTSIDE THE VEHICLE. AFTER A FEW WEEKS THE VEHICLE WAS STARTING TO HAVE TROUBLE STARTING WHERE IT WOULD SOUND LIKE THE CAR WAS "FLOODED" AND WOULDN'T TURN OVER RIGHT AWAY. I TOOK THE VEHICLE TO THE CHEVROLET DEALERSHIP TODAY AND THEY DIAGNOSED THE PROBLEM AS A CRACKED FUEL MODULE SYSTEM THAT WAS LEAKING FUEL. I HAVE READ THOUSANDS UPON THOUSANDS OF COMPLAINTS REGARDING THIS PART ON THIS PARTICULAR EQUINOX AND THERE IS EVEN A RECALL ON THE PART BUT IN ONLY 4 STATES WHICH ISN'T FAIR TO REST OF THE OWNERS THAT ARE SUFFERING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513703May 27, 2013
STEERING, ELECTRICAL SYSTEM
ON SATURDAY MAY 25, 2013 MY 2007 CHEVROLET EQUINOX WOULD NOT START. THE KEY HAD GOTTEN STUCK IN THE IGNITION AND I DID NOT REMOVE IT AND I THINK THAT KILLED THE BATTERY. I TRIED TO JUMP START THE CAR WITH NO SUCCESS. FINALLY ON SUNDAY MAY 26,2013 I HAD A PROFESSIONAL COME JUMP START IT. AFTER IT STARTED THE POWER STEERING WENT OUT AND THE STABILITRAK WARNING LIGHT CAME ON. THIS HAS NEVER HAPPENED BEFORE AND I DON'T KNOW WHAT'S CAUSING IT. I READ IN THE FORUM THAT THERE WERE SEVERAL OTHER EQUINOX'S WITH THE SAME PROBLEM. I THINK IT SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511142May 8, 2013
FUEL/PROPULSION SYSTEM
THIS IN REGARDS TO GM RECALL 12190. GM SENT ME A NOTICE THAT A CRACK FUEL PUMP MODULE WAS POSSIBLE FOR MY CAR. I HAD THAT PROBLEM A YEAR EARLIER THAN THE NOTICE AND PAID A GM DEALER ALMOST $1000.00 TO REPAIR. IN THE RECALL NOTICE SENT BY GM, THEY SAID THAT THEY WOULD NOTIFY ME WHEN PARTS BECAME AVAILABLE FOR MY CAR. IT HAS BEEN ALMOST 8 MONTHS SINCE THAT NOTICE, AND I HAVE NOT BEEN NOTIFY, CALLS TO GM CUSTOMER SERVICE HAVE ADVISE ME THAT THEY DO KNOW WHEN THE PARTS WILL BE AVAILABLE, NOR ARE THEY CONCERNED OR OBLIGATED TO MAKE THE PART(S) AVAILABLE, THIS THIS COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511006May 7, 2013
EQUIPMENT ADAPTIVE/MOBILITY, FUEL/PROPULSION SYSTEM
THE FUEL PUMP MODULE WAS LEAKING FUEL, AS DISCOVERED BY MY MECHANIC. THE PUMP HAD TO BE CHANGED AT GREAT EXPENSE. WHY HAS THIS PROBLEM NOT BEEN ADDRESSED ACROSS THE BOARD FOR EQUINOX, INSTEAD OF SELECTIVE STATE REGISTERED AS MENTIONED IN THE GM RECALL ? I COULD HAVE HAD A POTENTIAL FIRE HAD I NOT DETECTED FUEL FUMES WHEN I DID. THANK YOU, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510780May 6, 2013
SEATS
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE PASSENGER FRONT SEAT WARMER FAILED AND BURNED A HOLE THROUGH THE SEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10510866May 6, 2013
STRUCTURE:BODY
ON 05/05/13 MY 7 YEAR OLD DAUGHTER NOTICED THAT THE BACKSEAT FLOORBOARDS WHERE WET. IT'S BEEN RAINING A LOT SO I SHRUGGED IT OFF WITHOUT CHECKING. ON 05/06/13 I NOTICED PUDDLING IN THE FRONT DRIVERS SIDE FLOORBOARD. REMEMBERING WHAT MY 7 YEAR OLD HAD SAID I LOOKED BACK TO FIND STANDING WATER IN THE BACK SEAT FLOOR BOARDS!!! I RESEARCHED ONLINE AND CHECKED THE SPARE TIRE WELL AS RECOMMENDED. IT HAD STANDING WATER! I CALLED THE DEALERSHIPS SERVICE CENTER AND THEY ADVISED ME THAT I WOULD HAVE TO PAY $265 FOR A "WATER LEAK DIAGNOSTIC". THEN I WOULD HAVE TO PAY FOR WHATEVER THE ISSUE IS BECAUSE I AM NOT UNDER WARRANTY. I HAVE 2 CHILDREN AND AM WORRIED ABOUT MOLD. NOT SURE HOW I AM GOING TO FIX THIS WITHOUT BANKRUPTING. I SUCKED IT ALL OUT WITH A WET VAC AND WILL CONTINUE TO WORK ON THE CARPET EVERY DAY. SOMEONE HELP!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510533May 3, 2013
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WERE FUEL FUMES INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A REPAIR SHOP FOR DIAGNOSTIC TESTING. THE CONTACT INSPECTED THE VEHICLE AND FOUND A LEAK, AS WELL AS CORROSION ON THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY FOR THE REPAIR IF THE CONTACT HAD A DIAGNOSTIC PERFORMED AT DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: FUEL PUMP MODULE MAY CRACK), HOWEVER THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGE WAS 27,667. UPDATED 07/23/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510260May 1, 2013
FUEL/PROPULSION SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I NOTICED A GAS SMELL WHEN I GOT OUT OF MY CAR AND WHEN IT IS PARKED IN MY DRIVEWAY. I TOOK IT TO THE DEALERSHIP WHERE I BOUGHT THE CAR AND THEY LOOKED AT IT FOR ME. THEY TOLD ME THE GAS TANK WAS LEAKING A LITTLE BIT FROM THE TOP OF THE TANK. I THEN DID SOME RESEARCH AND FOUND OUT THAT THERE IS A RECALL ON THE FUEL PUMP FOR THE SAME REASON. I LIVE IN KENTUCKY AND THE RECALL IS IN THE WESTERN STATES. WHY IS IT ONLY IN THOSE STATES IT IS A DEFECT IN THE PART ITSELF AND I FEEL AS IF IT SHOULD BE REPLACED JUST THE SAME AS THE OTHERS. ALSO I AM HAVING A PROBLEM WITH THE STABILITRACK IN MY VEHICLE. A WARNING WILL APPEAR ON THE DASH THAT STATES SERVICE STABILITRACK, STABILITRACK OFF, AND THEN IT WILL STATE ENGINE POWER REDUCED AND THE ENGINE WILL REDUCE POWER. I HAVE SEEN A LOT OF COMPLAINTS ONLINE ABOUT THAT AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511119April 30, 2013
FUEL SYSTEM, GASOLINE
I STARTED SMELLING GAS WHILE DRIVING AND EVEN WHEN IT WAS PARKED. WHEN I TRIED TO ACCELERATE OR DRIVE UPHILL IT WOULD SPUTTER AND CHOKE LIKE IT WASN'T GETTING ENOUGH GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509397April 24, 2013
FUEL/PROPULSION SYSTEM
I BEGAN SMELLING FUMES COMING FROM THE REAR OF THE VEHICLE. IT GO SO BAD, I HAD TO STOP PARKING MY CAR IN MY GARAGE. I TOOK THE VEHICLE TO THE LOCAL CHEVY DEALER, DALE EARNHARDT CHEVROLET ON TENNESSEE STREET IN TALLAHASSEE, FLORIDA, AND THEY CONFIRMED THAT THE FUEL PUMP WAS ON THE RECALL. HOWEVER, I WAS TOLD THAT THE 2007 CHEVY EQUINOX IS LISTED UNDER PHASE 2 OF THE RECALL AND THEY ARE ONLY DEALING WITH THE PHASE 1 VEHICLES. IN ADDITION, GM HAS NOT COME UP WITH THE NEW FUEL PUMPS TO REPLACE THE BAD ONES. THUS, IF I WANT IT FIXED, I WOULD HAVE TO GO TO THE NAPA STORE AND PURCHASE A FUEL PUMP (I BELIEVE THIS WOULD BE A NON-GM PART) AND THEN HAVE THEN INSTALL IT AT A COST OF OVER $1,100.00 TO ME. I THEN CONTACTED THE HOME OFFICE FOR GM AND THE "DISTRICT SPECIALIST", ROD, TOLD ME THAT THE ENGINEERS HAVE DETERMINED THAT DESPITE THE NATIONWIDE RECALL, THAT THE FUEL PUMP WILL NOT BE REPAIRED OR REPLACED. I ADVISE HIM OF ALL THE ON LINE DOCUMENTATION REGARDING THE RECALL AND HE TOLD ME THEY DON'T READ THOSE OR ACKNOWLEDGE THOSE SO I AM OUT OF LUCK. I ASKED FOR THE PHONE NUMBER TO THE HOME OFFICE AND HE SAID NO ONE KNOWS IT AND THAT I COULD JUST CONTACT THEM VIA THEIR P.O. BOX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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