Chevrolet Equinox Complaints (2011)

782 consumer complaints on file.

#11123994September 1, 2018
POWER TRAIN
I HAVE A 2011 CHEVY EQUINOX THAT JUST RANDOMLY HAD THE TRANSMISSION GO OUT IN IT. I HAD TAKEN IT TO A DEALERSHIP NOT EVEN 2 WEEKS AGO AND THEY WERE SUPPOSED TO DO A FULL VEHICLE FLUID TOP OFF AND FULL OIL CHANGE. NEVER HAVE I HAD ANY ISSUES WITH MY VEHICLE PRIOR TO THIS AND IT ONLY HAS 90K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123522August 30, 2018
POWER TRAIN
THE TRANSMISSION WENT OUT IN THE VEHICLE WITH ONLY 85,XXX MILES ON IT. COSTING ALMOST $3,000 TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122075August 24, 2018
VISIBILITY/WIPER
DRIVING ON THE CITY STREET IN THE RAIN. WINDSHIELD WIPERS STOPPED WORKING BUSHING CAME APART. NO RECALL ON PART HOLE WINDSHIELD WIPER TRANSMISSION NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120359August 16, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED. NO WARNING INDICATORS ILLUMINATED AND A STRONG ODOR OF FUEL WAS PRESENT INSIDE THE CABIN. THE CONTACT STARTED THE VEHICLE NORMALLY AFTER APPROXIMATELY 2 MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A FAILURE COULD NOT DETERMINED. THE VEHICLE WAS THEN TAKEN TO THE DEALER FERMAN CHEVROLET 'TAMPA (9751 E. ADAMO DRIVE, TAMPA, FL 33619) WHERE THE FAILURE WAS DIAGNOSED AS A FRACTURED TIMING CHAIN AND THE ENGINE HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 8-4527816728 WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120437August 16, 2018
ENGINE, VEHICLE SPEED CONTROL
I WAS TRAVELING ON THE SERVICE ROAD WHEN MY CAR SUDDENLY STALLED WITHOUT NOTICE. I WAS ALMOST HIT BY VEHICLES TRAVELING BEHIND ME. THE CAR STARTED UP RIGHT AWAY AND I WAS ABLE TO PARK SAFELY. THE CHECK ENGINE LIGHT IS NOW ON AND IT SHOWS A CODE FOR A BAD SOLENOID. THIS IS A PROMINENT PROBLEM WITH THIS CAR, I HAVE SEEN NUMEROUS PEOPLE COMPLAIN ON VARIOUS WEBSITES ABOUT THIS ISSUE. I JUST WANT TO KNOW WHY THIS CAR IS STILL OUT ON THE ROAD. IT IS UNSAFE. IT WILL KILL SOMEONE EVENTUALLY. I AM NOW SCARED TO DRIVE THIS VEHICLE AND WILL TRADE THIS VEHICLE IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120482August 16, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
PURCHASED VEHICLE IN FEBRUARY 2018. AS OF JULY 2018, MY AC COMPRESSOR HAS GONE OUT & THE SERVICE STABLITITRAK WARNING KEEPS COMING ON. THIS SHOULDN'T BE HAPPENING 6 MONTHS AFTER PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115869August 6, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
GOING DOWN THE ROAD THE AC STARTED BLOWING HOT AIR SO WE HAVE NO AIR IN THIS SUV NOT FAIR AND IT STARTED TO JERK LIKE IT WAS LOSING POWER SCARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115326August 2, 2018
ENGINE, POWER TRAIN
VEHICLE HAS BEEN METICULOUSLY MAINTAINED. ENGINE STARTED TO STALL WHILE DRIVING, THEN WOULD NOT START. WARNING LIGHTS DID NOT APPEAR UNTIL AFTER THE VEHICLE WOULD NOT START. SAID ENGINE UNDERPOWERED. HAD IT TOWED TO MECHANIC, WHO FOUND THERE WAS NO OIL IN THE ENGINE, EVEN THOUGH NO LIGHTS CAME ON AND WE CHECKED THE OIL 3 DAYS EARLIER. HAD THE CAR TOWED TO THE DEALER. THE DEALER SAID THE ENGINE NEEDED TO BE REPLACED, BUT REPAIRS SHOULD BE COVERED UNDER A SPECIAL COVERAGE WARRANTY ISSUED BY GM. GM DENIED COVERAGE WITH NO EXPLANATION SENT TO ME. I CALLED CUSTOMER SERVICE TO FILE AN APPEAL, AND WAS GIVEN A FILE NUMBER AND TOLD SOMEONE WOULD CONTACT ME WITHIN 2 BUSINESS DAYS. DESPITE ALMOST DAILY FOLLOW UP CALLS BY ME FOR A MONTH NO ONE HAS CALLED ME BACK. EACH TIME I AM TOLD IT THE CASE IS BEING HANDLED BY A SENIOR ADVISOR AND THAT THE OPERATOR WAS NOT ABLE TO CONTACT THEM AND THEY WOULD CALL ME BACK. I ASKED FOR THE CASE TO BE ESCALATED TO A SUPERVISOR, AND AFTER 4 TIMES WAS TOLD IT HAD BEEN, BUT WHEN I CALLED BACK TO SEE WHY NO ONE HAD CALLED ME BACK WAS TOLD THAT THE SENIOR ADVISOR WAS STILL ASSIGNED TO THE CASE. THIS IS A VERY SERIOUS SAFETY ISSUE, WITH THE ENGINE STALLING WHILE STILL IN MOTION, WITH NO WARNING, AND IS CAUSED BY A KNOWN MANUFACTURER'S DEFECT AND SHOULD BE PART OF A RECALL, NOT "SPECIAL COVERAGE".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114929July 31, 2018
ENGINE
MY TIMING CHAIN WAS MAKING NOISE. SINCE OTHER MODELS OF THE EQUINOX HAVE A BULLETIN THAT COVERS THAT REPAIR I DROVE IT INTO THE DEALERSHIP. ON THE WAY THERE MY ENGINE EXPLODED WHILE DRIVING UP A HILL AT 40MPH, CRACKING THE ENGINE BLOCK AND EXHAUST MANIFOLD. ENGINE NEEDS REPLACEMENT. GM WILL NOT COVER THE REPAIR. ISSUE WAS REPORTED TO GM. IT IS AT THE DEALERSHIP FOR REPAIR, WORKING OFF AN ESTIMATE. I WILL ADD THE FINAL INVOICE LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114982July 31, 2018
ENGINE
WHILE DRIVING AND I COME TO A STOP, , THE ENGINE WILL TURN OFF BY ITSELF AND I AM NOT ABLE TO ACCELERATE. I HAVE TO TURN TURN OFF THE CAR AND RESTART IT IN ORDER FOR IT TO RUN AGAIN. THERE WAS NO WARNING THAT THE CAR HAD TURNED OFF. I HAD THIS PROBLEM ABOUT 7 MONTHS AGO, AND BROUGHT IT TO THE DEALERSHIP SERVICE CENTER. THEY REPLACED BOTH INTAKE AND EXHAUST CAM SOLENOID AND ALSO THE EXCESS OIL CONSUMPTION RECALL ON THE CAR. THE CAR WAS RUNNING FINE UNTIL NOW, STARTED TO HAVE THE SAME ISSUE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110050July 7, 2018
ENGINE
THE AUTOMATIC TRANSMISSION WENT OUT AT LESS THAN 100000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109817July 6, 2018
VISIBILITY/WIPER
WE WERE ON VACATION IN FLORIDA. A SUDDEN TORRENTIAL RAIN CAME. I TURNED MY WIPERS ON HIGH AND AFTER A FEW SECONDS THEY JUST STOPPED WORKING. I COULD NOT SEE SO I HAD TO QUICKLY PUT ON MY WIPERS AND SLOWLY PULL TO THE SIDE IN THE MIDST OF HEAVY TRAFFIC LEAVING THE PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105263July 3, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, UNKNOWN OR OTHER
RECALL ON THE FRONT SEAT THERE'S A RECALL IN THE ENGINE AREA ELECTRICAL SURGES THERE'S A RECALLED BEGINNING OF THE CRANKING UP PART OF THE CAR THERE ARE MORE RECALLS BUT I AM NOT FOR SURE OF THE REST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105092July 2, 2018
UNKNOWN OR OTHER
TAKATA RECALL. MY 2011 EQUINOX WAS PARKED AND TURNED OFF . I WENT TO GET MY 2 YEAR OLD OUT OF THE CAR AND THE CAR TOOK ITSELF OUT OF PARK. I WAS DRAGED BY THE DOOR AND RECEIVED MANY INJURIES. THE CAR WAS PARKED IN MY NEIGHBORS DRIVEWAY WHEN IT BEGAN ROLLING BACKWARDS WITH MY KIDS INSIDE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11104786June 29, 2018
AIR BAGS
AIRBAG LIGHT STAYS ON NEEDS TO BE SERVICED IT KEEPS SAYING AIRBAGS ARE OFF THIS LIGHT COMES ON EVERYTIME EQUINOX IS IN MOTION AND CONTINUES TO BEEP ALL THE TIME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104499June 28, 2018
ENGINE
EXCESSIVE OIL CONSUMPTION ... VEHICLE HAS 88,000 MILES ON IT. LOCAL DEALERSHIP AND GMC WON'T FIX. THEY SAY BULLETIN FOR REPAIRS IS EXPIRED. WE DID NOT RECEIVE NOTICE GMC WOULD REPAIR AND WE'VE HAD VEHICLE IN FOR OIL CHANGES THREE TIMES IN THE LAST TWELVE MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104322June 27, 2018
ENGINE, POWER TRAIN
TODAY I ADDED MY NAME TO THE CLASS ACTION LAWSUIT, CASE NO. 3:17-CV-5337 THAT WAS FILED ON 9/14/17 IN THE NORTHERN DISTRICT OF CALIFORNIA AGAINST GM REGARDING MY 2011 CHEVROLET EQUINOX. IF YOU'RE AFFECTED, ADD YOUR NAME AS WELL AS FILE A COMPLAINT WITH THE FEDERAL TRADE COMMISSION. FEB2017, I PURCHASED SAID AUTO WITH 69,684 MILES IN GOOD CONDITION. ON MY WAY TO WORK WHILE AT A RED LIGHT THE SUV SHUT OFF WITHOUT WARNING. BEING UNABLE TO RESTART THE SUV, IT WAS TOWED ON MAY 25, 2018 TO MY MECHANIC (CB ISLAND, 589 UNION AVE, WESTBURY, NY) TO FIND THAT THERE WERE DAMAGED VALVES, A BROKEN TIMING CHAIN, AND A BLOWN ENGINE AT 93,675 MILES. THIS MILEAGE IS WELL UNDER GM'S SPECIAL COVERAGE ADJUSTMENT MILEAGE OF 120K. THE CAUSE OF THE DAMAGE TO THE MOTOR WAS LACK OF OIL IN THE ENGINE. BEING DILIGENT IN GETTING OIL CHANGES, THERE WAS NO INDICATION THAT THE OIL WAS LOW IN THE CAR. GM REFUSED TO HONOR THE WARRANTY THOUGH THEY KNEW OF THE DEFECT ON THESE ENGINES. THERE ARE MANY ALMOST IDENTICAL MECHANICAL ISSUES OVER MULTIPLE YEARS FOR THE CHEVY EQUINOX. THIS IS NOT JUST A FEW OF US THAT HAVE EXPERIENCED THIS ENGINE FAILURE, BUT ENOUGH TO HAVE A CLASS ACTION INITIATED. HAVING A $16K LOAN REMAINING, I HAVE NO OTHER CHOICE BUT TO REPAIR THE ENGINE. THE GOVERNMENT (WHICH WAS ASSISTED GM OUT OF BANKRUPTCY) NEEDS TO HOLD GM ACCOUNTABLE BY FORCING THEM TO TAKE ACTION BY RECALLING ALL AFFECTED MODELS, AND TO REIMBURSE THOSE WHO HAVE ALREADY MADE THE REPAIRS IN ADDITION TO HAVING GM INSPECT THE REPAIRED ENGINES TO ENSURE NO FUTURE PROBLEMS TO PRE-EMPT THE FATALITIES THAT WILL EVENTUALLY BEGIN TO ADD UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103996June 26, 2018
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE THE CONTACT WAS REMOVING ITEMS OUT OF THE REAR OF THE VEHICLE, THE LIFTGATE INADVERTENTLY CLOSED AND STRUCK HIM ON THE HEAD. THE CONTACT SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE DEALER (BUBBA OUSTALET CHEVROLET CADILLAC, 819 N MAIN ST, JENNINGS, LA 70546, (337)-246-5041) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,966. *TT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11103830June 25, 2018
POWER TRAIN
IN THE LAST 6 MONTHS WE HAVE REPLACED BOTH THE TRANSMISSION AND TRANSFER CASE, VEHICLE HAD LESS THEN 150,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103693June 24, 2018
SERVICE BRAKES
2011 CHEVROLET EQUINOX AT 89,000 MILES ABS AND TRACTION CONTROL LIGHTS CAME ON RENDERING BOTH THE ABS AND TRACTION CONTROL USELESS. REPAIRS REQUIRED THE REPLACEMENT OF BOTH FRONT WHEEL BEARINGS DUE TO THE FACT THE RELUCTOR RINGS / MAGNETIC RINGS ON BOTH BEARINGS HAD STARTED TO DISINTEGRATE MISSING LARGE PORTIONS OF IT. APPARENTLY THESE RELUCTOR RINGS ARE POORLY GLUED ON. THIS SAFETY DEVICE SHOULD HAVE LASTED MUCH LONGER. AT $125 PER BEARING PLUS LABOR THIS IS NOT A CHEAP FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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