Chevrolet Equinox Complaints (2011)

782 consumer complaints on file.

#11160841December 11, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING AT UNKNOWN SPEEDS, THE CONTACT HEARD AN ABNORMAL TICKING NOISE. IN ADDITION, THE VEHICLE WAS USING THREE TO FOUR QUARTS OF OIL PER MONTH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 118,394. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157133December 9, 2018
UNKNOWN OR OTHER
P010 CODE WHEN CHECK ENGINE LIGHTS COMES ON. PROBLEM SINCE ABOUT 3 MONTHS OLD. SOME WERE RECALLED, MINE WAS NOT. ROUGH IDLE, DIES WHEN STOPPING OR TURNING,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156591December 6, 2018
VISIBILITY/WIPER
WIPERS FAILED IN RAINSTORM. WAS TRAVELLING ON RT 81 AT APPROXIMATELY 65 MPH NEAR BINGHAMPTON, NY..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155660December 3, 2018
ENGINE, FUEL/PROPULSION SYSTEM
DRIVING DOWN THE HIGHWAY GOING ABOUT 70 MILES PER HOUR OVER A BRIDGE. MY VEHICLE STARTED LOOSING POWER. ABOUT 2 MILES AFTER THE BRIDGE THE ENGINE LIGHT CAME ON AND THE ENGINE SHUT OFF. NEVER CAME BACK ON.I WAS TOWED TO A SHOP WHERE THE DIAGNOSIS WAS ENGINE CODE P228D, PREVIOUS TO THAT IN JANUARY OF THIS YEAR ANOTHER ENGINE CODE P0302 WAS CAPTURED AND IN JULY OF THIS YEAR YET ANOTHER ENGINE CODE P0420 CAPTURED AS WELL, VIA A TRACKING SYSTEM THRU MY INSURANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155345December 1, 2018
VISIBILITY/WIPER
WHILE DRIVING IN A HEAVY RAIN STORM MY VEHICLES WINDSHIELD WIPERS COMPLETELY LOST FUNCTION. LUCKILY I WAS CLOSE ENOUGH TO MY HOME TO TAKE A COUPLE BACK ROADS AND DRIVE VERY SLOWLY WITH ALMOST NO VISIBILITY DUE TO LOSS OF WIPER FUNCTION. THIS OCCURRED ON A CITY STREET WITH HIGH STANDING WATER AND WAS BEING OPERATED AT ABOUT 25MPH. MY VEHICLE YEAR IS CURRENTLY UNDER INVESTIGATION FOR RECALL BY THE NHTSA FOR THE BALL JOINT ASSEMBLY RUSTING AND BREAKING. IN THE MEAN TIME I AM CURRENTLY TRYING TO FIGURE OUT HOW TO CONSERVATIVELY REPAIR THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155367December 1, 2018
POWER TRAIN
SITTING IDLE AT STOP LIGHT, ENGINED REVVED UP, TURNED INTO PARKING LOT, LOST REVERSE. PUSHED OUT OF PARKING SPACE, ABLE TO DRIVE FORWARD, BUT AT LOW MPH, BEGAN KNOCKING AND RATTLING, LOSS OF POWER. PULLED INTO 2ND PARKING LOT, TURNED CAR OFF. WAITED 20 MIN, ABLE TO SHIFT TO REVERSE AND DRIVE ABOUT 10 MIN. SITTING IDLE ONCE AGAIN, RPMS REVVED UP AGAIN, LOSS OF POWER. DROVE VERY SLOW UNTIL AT A SAFE LOCATION, TRANSMISSION LIGHT FINALLY CAME ON. BEGAN ONLINE RESEARCH TO LAND HERE. CALLED MECHANIC FRIEND, SAID KNOWN FACT WITH 3-5-R WAVE PLATE FAILURE 103,000 MILES. BOUGHT NEW DEC 2010
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155170November 30, 2018
FUEL/PROPULSION SYSTEM
GAS ORDER AND OTHERS COMING FROM THE ENGINE. GAS MILEAGE HAS DECREASED. UNDETECTED GAS LEAK .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152637November 19, 2018
ENGINE
THE CHEVY CUSTOMER CARE REP STATED THAT THERE IS A "SPECIAL COVERAGE 15285 IS TIED TO YOUR VIN, WHICH MAY OR MAY NOT BE RELATED TO THE OIL CONSUMPTION CONCERNS YOU'VE DESCRIBED. " MY VEHICLE IS EXPERIENCING SIGNIFICANT OIL CONSUMPTION ISSUES AND PLENTY OF NOISE FROM THE ENGINE. I NEVER RECEIVED ANY INFORMATION ABOUT THIS ISSUE DESPITE HAVING A REGISTERED MYCHEVROLET ACCOUNT AND A HISTORY OF CONTACT WITH CHEVY. MY MECHANIC MENTIONED A KNOWN ISSUE WITH OIL CONSUMPTION AND SUGGESTED I LOOK INTO IT WHICH BROUGHT ME TO THIS POINT. AFTER CONTACTING CHEVY, THEY SUGGESTED I PAY TO GET A DIAGNOSTIC BUT THAT I WOULD NOT BE COVERED FOR ANY SERVICES DESPITE THE KNOWN ISSUE AND THAT I NEVER RECEIVED NOTIFICATION OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151419November 14, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE DRIVING, LIGHTS CAME ON DISPLAYING "ALL WHEEL DRIVE OFF", "TRACTION CONTROL OFF", AND SERVICE STABILITRAK. CAR DROPPED SUDDENLY (ON CURVE, ON BUSY ROAD) TO 10MPH. SHAKING BAD AND BRAKES BARELY WORKING. CAR SHAKES WORSE WHEN APPLYING BRAKES. DEALER WILL NOT FIX. SAYS LIGHTS ARE OFF WHEN THEY SEE IT SO THEY CAN'T DIAGNOSE PROBLEM. THIS SAME PROBLEM HAS HAPPENED SEVERAL TIMES. ALWAYS IN COLD WEATHER. NO ICE OR SNOW THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151160November 13, 2018
ENGINE, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE THE CONTACT WAS DRIVING IN INCLEMENT WEATHER, THE WINDSHIELD WIPER MOTOR FRACTURED. THE CONTACT WAS ABLE TO REPLACE THE WINDSHIELD WIPER MOTOR. THE CONTACT ALSO STATED THAT AT 80,000 MILES, THE TIMING CHAIN FRACTURED AND CAUSED MAJOR DAMAGE TO THE ENGINE. THE VEHICLE WAS REPAIRED BY BILL FOX CHEVROLET (LOCATED AT 725 S ROCHESTER RD, ROCHESTER HILLS, MI 48307, (248) 266-0563). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144051October 30, 2018
POWER TRAIN
TRANSMISSION FAILED AT 50,000 MILES. I WAS DRIVING 25 MPH DOWN A CITY STREET. OF COURSE, I'M OUT OF WARRANTY BECAUSE OF YEARS, AND, GM WILL NOT CONSIDER GIVING ANY ASSISTANCE, EVEN THOUGH THIS IS A COMMON PROBLEM WITH THE 2011 EQUINOXES. AN EMPLOYEE AT A LOCAL DEALERSHIP SAID THE TRANSMISSION IN THE EQUINOX LIKE MINE IS GARBAGE. I PURCHASED THE CAR NEW IN MARCH, 2011, AND IN FEBRUARY 2015 AT 26,000 THE A/C COMPRESSOR WENT OUT, AND I HAD TO PAY FOR THAT REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142319October 24, 2018
ENGINE, POWER TRAIN
I'VE HAD THIS VEHICLE FOR 10 MONTHS AND IT'S BEEN IN THE SHOP MORE THAN ANYTHING. IT'S ALREADY ON ITS SECOND ENGINE AND THAT WAS SEPTEMBER 14TH, NOW OCTOBER 23RD IT IS NOW NEEDING A TRANSMISSION. THIS DOESN'T INCLUDE THE UNBELIEVABLE AMOUNT OF OIL CHANGES AND TUNE UPS. I'VE STALLED IN REVERSE AND DRIVE. THE CAR DIED OUT WHILE DRIVING AND IS EXTREMELY LOUD AT TIMES. ALL I HAVE FOR DOCUMENTS ARE MY RECEIPTS. I'M DISABLED WITH CHILDREN AND WHEN I THOUGHT WE WERE BUYING A CAR WE BOUGHT A LOT OF PROBLEMS INSTEAD. CONSTANTLY TRYING TO STILL FIND RIDES TO DR APPTS AND SUCH. I'M VERY DISAPPOINTED THAT A RECALL HASN'T BEEN DONE YET, AFTER THE ALL THE COMPLAINTS ON SAID VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141877October 22, 2018
ENGINE
THIS IS A SAFETY COMPLAINT. I CARRY MY GRAND KIDS AND AM WORRIED FOR OUR SAFETY. IT HAS NOT HAPPENED DUE TO THE VERY LOW MILEAGE AND AM TRYING TO BE PROACTIVE. I KNOW OF MANY MANY HAPPENINGS. THE CARS STARTING AT ~ 5000 MILES WILL STALL OUT AT SIGNALS & ON THE ROAD. THIS WILL PROBABLY HAPPEN TO ME WHEN I REACH 5K MILES.THE CAR HAS A DEFECTIVE ENGINE THAT GM CANNOT FIX. I'M AFRAID OF A REAR END COLLISION AND FIRE. THE CAR NEEDS A NEW ENGINE. THANK YOU FOR READING THIS AND HOPE IT GETS RECTIFIED ASAP. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141251October 18, 2018
SERVICE BRAKES
WE WERE DRIVING OUR EQUINOX AND THE BRAKES FAILED TO WORK. THE BRAKE PEDAL WOULD NOT DEPRESS. WE HIT THE CAR IN FRONT OF US ON THE FREEWAY OFF RAMP AND THAT CAR HIT THE NEXT CAR. BOTH DRIVERS REPORTED INJURIES. THERE WAS NO WAY TO SLOW DOWN LET ALONE STOP. THE AIR BAG DID NOT DEPLOY EITHER. I RESEARCHED THE ISSUE AND FOUND A BRAKE BOOSTER IS THE PROBABLE PROBLEM. BOTH OUR CAR SERVICE PROVIDER AND ON LINE BLOGS LIST THIS AS AN ISSUE. SOMETHING ABOUT THE VACUUM AND BRAKE FLUID CAUSING TOO MUCH PRESSURE SO THE BRAKE PEDAL COULD NOT BE DEPRESSED. THIS HAPPENS IN HIGH HEAT AND WHEN THE CAR IS ON A HILL. AFTER THE CAR STOPS AND COOLS DOWN OR IS LEFT ON LEVEL GROUND, THEN THE BRAKES START WORKING AGAIN. THIS MAKES THE ISSUE HARDER TO FIND ACCORDING TO OUR CAR REPAIR SHOP. WE HAD GM TAKE A LOOK AT THE ISSUE AND THEY SAID THERE WAS NO OVERALL DEFECT IN THE PART. THEY DID NOT LOOK AT OUR SPECIFIC PART. THE INSURANCE COMPANY TOTALED THE CAR. THIS IS A BIG SAFETY ISSUE. WE HAD SO MANY PROBLEMS WITH THIS CAR INCLUDING HAVING THE ENGINE REBUILT FOR THE HIGH OIL USAGE ISSUE. WE ARE GLAD THAT WE AND OUR CHILDREN WILL NOT BE DRIVING THIS DEATH TRAP ANYMORE.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11131897September 27, 2018
ENGINE, POWER TRAIN
I WAS DRIVING MY 2011 CHEVY EQUINOX I JUST PURCHASED AUG 5,2018 WHILE DRIVING THE ENGINE LIGHT CAME ON I WENT TO TURN IN THE PARKING LOT AT THE VEHICLE JUST COMPLETELY SHUT DOWN I HAD TRY COASTING INTO A SPACE. VEHICLE WAS TOWED TO A SERVICE CENTER ONLY TO LEARN THIS IS A KNOWN ISSUE WITH G MM C/CHEVROLET. UNFORTUNATELY GMC IS TURNING A DEAF EAR TO THIS VERY DANGEROUS SITUATION. I HAD JUST GOTTEN OFF A MAJOR INTERSTATE I COULD HAVE BEEN KILLED AND GMA IS CLEARLY AWARE OF THIS PROBLEM AND REFUSING TO DO A RECALL I'M PRAYING NOONE GETS KILLED BEFORE THEIR HAND IS FORCED TO MAKE THEIR PRODUCT SAFE FOR THE CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131996September 27, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WIPERS FAILED TO FUNCTION PROPERLY AND SEIZED. THE CONTACT WAS ABLE TO COAST OFF THE ROADWAY DUE TO THE FAILURE. THE DEALER (JOE BOWMAN CHEVROLET, 2455 E MARKET ST, HARRISONBURG, VA 22801, (540) 908-2809) WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL CAMPAIGNS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNKNOWN. *TT CONSUMER STATED WHILE DRIVING WIPERS FROZE DURING HEAVY RAIN. UPDATED 11/21/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130405September 20, 2018
VISIBILITY/WIPER
I WAS DRIVING DOWN I75 WHEN IT STARTED RAINING THEN POURING,I TURNED ON MY WIPERS AND THEY WORKED FINE FOR A COUPLE MINUTES. THEN STOPPED WORKING ,I COULD STILL HEAR THE MOTER WORKING ,BUT NO MOVEMENT FROM HE WIPERBLADES.TTRAFFIC WAS HEAVY AND I COULD NOT SEE ,I TURNED ON MY FLASHERS AND LUCKILY WAS ABLE TO GET TO THE SIDE OF THE ROAD THEN I WAITED TILL THE RAIN STOPPED TO DRIVE HOME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128514September 10, 2018
FUEL/PROPULSION SYSTEM
MY CAR HAS A ROUGH IDLE/FEELS LIKE IT'S GOING TO STALL WHEN IT'S IDLING. AFTER GETTING A LOW-ENGINE POWER INDICATOR LIGHT, I TOOK IT TO MY DEALER, WHO DIAGNOSED THE REAR HIGH-PRESSURE FUEL PUMP AS A RESULT OF THE CODE DURING DIAGNOSTICS. AT A COST OF MORE THAN $1,300, THE FUEL PUMP WAS REPLACED, AND AS I WAS DRIVING HOME FROM THE DEALERSHIP, THE PROBLEM PERSISTED AND I CALLED THE DEALER RIGHT THEN. I WAS TOLD TO LET THE CAR RESET AND DO HIGHWAY DRIVING. AFTER FIVE DAYS AND A 12-HOUR HIGHWAY ROUND TRIP, I STILL HAD THE PROBLEM AND CALLED THE DEALER BACK. THEY HAD MY CAR THREE DAYS AND NOW SAY THIS IS A TIMING CHAIN ISSUE, BUT THEY ALSO SAY THAT SOME OF MY MODELS ARE HAVING HIGH OIL CONSUMPTION, LEADING TO THE TIMING CHAIN ISSUE; THEREFORE, THEY'RE TRACKING MY OIL CONSUMPTION FOR 2,000 MILES. STILL, MY QUESTION IS WHY REPLACE THE HIGH-PRESSURE FUEL PUMP SINCE THAT DIDN'T FIX THE PROBLEM? MY YEAR, MAKE, AND MODEL--BUT NOT VIN--IS CURRENTLY UNDER RECALL FOR FAILING HIGH-PRESSURE FUEL PUMPS, BUT MY DEALER WON'T BUDGE AND INCLUDE IT IN THE RECALL. THE RECALL IS: #43180: PRODUCT EMISSION RECALL ' HIGH PRESSURE FUEL PUMP ' (SEP 30, 2016). I ALSO CONTACTED GM'S HELP LINE, AND THEY INVESTIGATED AND DID NOTHING. I CAN PROVIDE MORE INFORMATION IF NECESSARY, BUT I'M REQUESTING THAT THE RECALL BE EXPANDED TO INCLUDE MY VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128144September 7, 2018
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT COULD NOT START THE VEHICLE AND THE ENGINE INDICATOR WAS ILLUMINATED. WHILE DRIVING 30 MPH, THE VEHICLE FELT AS IF IT WERE REVERSING WHEN THE VEHICLE WAS ENGAGED IN DRIVE. THE VEHICLE WAS TAKEN TO JIM BROWNE CHEVROLET TAMPA BAY (11300 N FLORIDA AVE, TAMPA, FL 33612, (888) 366-5458) WHERE THE CONTACT WAS INFORMED THAT THE FUEL WAS BURNT OUT AND THE CIRCUIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,253.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124466September 5, 2018
ENGINE, POWER TRAIN, STEERING
WHILE DRIVING CAR TREMBLED A LITTLE A MINUTE OR SO BEFORE IT SEEMINGLY LOST POWER, NO ACCELERSTION, STEERING WHEEL LOCKED. LIGHTS REMAINED ON DASH BUT NO POWER. NO WARNING LIGHTS. NOTHING. THANKFULLY WAS ABLE TO SAFELY STOP NEAR SIDE OF THE ROAD AND TURNED THEBKEY AND CAR STARTED LIKE NOTHING HAPPENED. THANKFUL I WAS EXITING A PARKING LOT, AND WASNT ON THE HIGHWAY LIKE I WAS JUST A FEW HOURS PRIOR. I COULDVE BEEN KILLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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