Chevrolet Equinox Complaints (2018)

410 consumer complaints on file.

#11350086August 18, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
DRIVING DOWN THE ROAD THE CAR STARTED TO SMOKE UNDER THE HOOD AREA AND ALL I COULD SMELL WAS BURNED PLASTIC. PULLED OVER AND GOT OUT. NOT EVEN A MINUTE LATER THE CAR BURST INTO FLAMES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11349320August 14, 2020
UNKNOWN OR OTHER
VEHICLE WAS PARKED IN THE DRIVEWAY. WITHOUT WARNING THE REAR WINDSHIELD GLASS SHATTERED COMPLETELY. THERE WERE NO CRACKS, OR CHIPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349041August 13, 2020
UNKNOWN OR OTHER
THE SUNSHADE IN THE EQUINOX 2018 PREMIER EDITION HAS AN OBVIOUS ISSUE THAT NO ONE WANTS TO ADDRESS. IT HAS BROKEN FOR THE SECOND TIME WHILE I AM DRIVING AND SENT PLASTIC PIECES FLYING AND I ALMOST CRASHED THE CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343792August 6, 2020
UNKNOWN OR OTHER
THE SUNROOF OPENED TWICE BY ITSELF , ONE IT SAT FOR AWHILE I GOT IT CLOSED AND IT HAS NEVER OPENED AGAIN. NO POWER AS IF THE FUSE IS BLOWN NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341616July 27, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED BUT WAS FIRM CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE SERVICE BRAKE ASSIST WARNING LIGHT WAS ILLUMINATED. RADLEY CHEVROLET (3670 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, (540)898-4000) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341147July 23, 2020
SERVICE BRAKES
9 MONTHS AGA, COMPLETE BRAKE FAILURE WHILE DRIVING ON THE HIGHWAY. DASH SAID SERVICE BRAKE ASSIST. TURNER CHEVROLET IN CROSBY, TX REPLACED THE VACUUM PUMP MAKING THE BRAKES WORK. NOW WE HAD THE SAME ISSUE AGAIN WHILE DRIVING ON THE HIGHWAY AT HIGHWAY SPEEDS. IN BOTH CASES, WE INSTANTLY LOST ALL BRAKING, BUT WERE ABLE TO SLOW DOWN BY LETTING OFF THE ACCELERATOR AND HAD ENOUGH DISTANCE TO SLOW DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331523June 29, 2020
WHEELS
DRIVING DOWN INTERSTATE HEARD A LOUD BANG DRIVER FRONT .FRONT OF THE VEHICLE DROPPED TO THE GROUND AND VEHICLE STARTED TO ROLL 6 TIMES UPON FURTHER INSPECTION BY POLICE AND MECHANIC FRONT RIM EXPLODED AND DETACHED FROM VEHICLE LUG NUTS ARE THERE AND CENTER OF RIM IS THERE TIRES ARE ALL NEW BUT RIM WAS GONE
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11329950June 22, 2020
TIRES
2018 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO EXCESSIVE TIRE WEAR. *LD THE CONSUMER STATED 3 OF THE 4 HANKOOK TIRES WEAR BADLY WORN. THE CONSUMER REQUESTED TO HAVE THE TIRES REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326163May 27, 2020
ENGINE, POWER TRAIN
WHEN I NEED TO ACCELERATE TO PASS A VEHICLE OR SPEED UP FROM A OFF OR ON RAMP, ENGINE LIGHT, ABS LIGHT, CHECK ESC LIGHT, ALL COME ON AND CRUISE CONTROL IS NOT ABLE TO BE USED. ENGINE HAS TO BE SHUT DOWN. TRANSMISSION IS SLIPPING AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324727May 15, 2020
SERVICE BRAKES, STEERING
I WAS DRIVING TO WORK ONE MORNING. WHEN I GOT INTO A CAR ACCIDENT AND HIT A CAR ALMOST HEAD ON. AS MY TRAFFIC LIGHT TURNED RED I STARTED TO BREAK BUT MY BRAKES LOCKED UP ON ME. WHICH FELT LIKE A BRICK. I TRIED TO PUMP THE BRAKES BUT IT WOULD NOT PUMP IT JUST STAYED VERY HARD LIKE A BRICK. I START TO SLIDE WHILE NOT REALLY REDUCING SPEED I TURNED MY STEERING WHEEL A LITTLE BIT TRYING TO AVOID THE ON COMING TRAFFIC WHEN MY STEERING WHEEL LOCKED AS WELL CAUSING ME SLIDE RIGHT INTO A CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11323025May 2, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, WHEELS
I PURCHASED THIS VEHICLE I JUNE 28TH OF 2018. I HAVE HAD TO TAKE IT INTO THE SHOP AT LEAST THREE TIMES WITH COMPLAINTS OF SQUEAKING FROM BRAKES MIRROR ALERT PROBLEMS TRUNK STICKING AND THE SUSPENSION HAS GOTTEN WORSE SINCE I FIRST STARTED DRIVING IT I'M NOTICING IT. EVERY TIME I COMPLAIN THEY TELL ME NOTHING IS WRONG EXCEPT FOR AT THE BEGINNING OF MY LEASE IT HAD TO BE TAKEN IN FOR REPAIRS. I WAS TOLD THAT THE BRAKES SQUEAKING IS NOT A SAFETY ISSUE AND IT WAS RECOMMEND TO CHANGE MY BRAKE PADS AND IN THE SAME CONVERSATION WAS TOLD THAT MY BRAKES WERE FINE. I SPOKE TO THE MANAGER AT BALISE CHEVY BECAUSE I FELT LIKE THIS VEICHELE WAS A LEMON. I ASKED IF THERE WAS ANYTHING THEY COULD DO BECAUSE I DID NOT HAVE TIME TO KEEP TAKING THIS BRAND NEW VEICHELE BECAUSE IT WAS A LEASE SO THEY DID NOTHING. BALISE CHEVY IN WARWICK SHOULD HAVE NOTES OF COMPLAINTS. I ALSO TOOK THE VEHICLE TO HURD AUTO MALL IN JOHNSTON. THERE WAS A SLOW LEAK IN ONE OF MY TIRES AND BALISE COULD NOT FIND THE LEAK SO I WAS TOLD IF IT HAPPENS AGAIN THEY WOULD SUBMERGE THE TIRE AND CHECK THAT WAY. THEY SENT ME HOME THE TIRE CONTINUED TO LEAK AIR MY LAST OIL CHANGE WAS DONE AT HURD AUTOMALL IN JOHNSTON WHERE THEY DID AN OIL CHANGE FOUND THE TIRE LEAK NO PROBLEM AND FIXED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320800April 10, 2020
UNKNOWN OR OTHER
VEHICLE DEALERSHIP DID GENERAL SERVICE ON 04/08/2020 AND REPORTED THAT ALL 4 TIRES WERE NEAR 2/32" WITH ONLY 12,580 MILES ON THE VEHICLE. DEALER STATED THERE WAS A MICHELIN RECALL FOR THESE TIRES. I COULD NOT FIND ONE LISTED, THE TIRES INVOLVED ARE MICHELIN LTX 225/60R 18 100H DOT B5 14 016X 2317.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319456March 27, 2020
TIRES
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX EQUIPPED WITH MICHELINE TIRES, TIRE LINE: PREMIERE LTX TIRES, TIRE SIZE: 225/65/R17 N/A, DOT NUMBER UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO MORAN CHEVROLET CLINTON TWP LOCATED AT (35500 GRATIOT AVE, CLINTON TWP, MI 48035, (866) 774-3206) FOR ROUTINE MAINTENANCE AND THE CONTACT WAS INFORMED THAT THE TIRES WERE WORN AND NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE WHO REFERRED THE CONTACT TO GO TO THE DEALERSHIP. THE TIRES WERE ORIGINAL EQUIPMENT. THE APPROXIMATE FAILURE MILEAGE ON BOTH THE VEHICLE AND THE TIRES WERE 15,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318966March 22, 2020
ENGINE, UNKNOWN OR OTHER
MY CAR LITERALLY DIED OUT. ALL OF A SUDDEN THE RPMS WENT UP HIGH AND IT STARTED TO SPUTTER. AT ONE POINT HAD TO PUSH FOOT ALL THE WAY DOWN ON GAS PEDDLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317938March 13, 2020
ENGINE, POWER TRAIN
TOOK CAR TO DEALER FOR ROUTINE OIL CHANGE AND SERVICE, I REPORTED TO THEM A VERY FREQUENT PROBLEM WITH CAR HESITATING TO ACCELERATE ANDJERKS AT SPEED BETWEEN 40 AND 50 MPH ALSO PASSSENGER CAN FEEL THIS RIDING IN THE BACK SEAT. TOOK TO DEALER THEY SAID NOTHING SHOWED ON COMPUTER BUT GM HAS SOFTWARE ISSUE. FOR THE PRICE OF CARS FEEL THAT THIS IS NOT ACCEPTABLE PERFORMANCE TO HAVE TO DRIVE AN OTHERWISE NICE CAR I NOTICES SEVERAL OTHER SIMILAR COMPLAINT ON THIS WEBSITE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317720March 12, 2020
WHEELS
EXCESSIVE TIRE WEAR, 17,700 MILES, TREAD DEPTH ACCORDING TO LEASE INSPECTION REPORT DEPTH 2.5/32. TIRES WERE ROTATED 2X. BRAND OF TIRE IS MICHELIN 225//65/17 PREMIER LTX. WAS TOLD BY LEASE COMPANY INSPECTOR TIRES ARE NOT SAFE. DOT M3 3T 02VX 4817
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317240March 10, 2020
POWER TRAIN
I HAD STOPPED AT A STOPLIGHT. WHEN THE LIGHT TURNED GREEN DEPRESSED ACCELERATOR. THE CAR MOVED FORWARD BUT DID NOT PROCESS THROUGH THE GEARS STAYING IN FIRST GEAR ONLY. PULLED OVER AND PUT THE VEHICLE IN PARK AND THEN IT WORKED FINE. A FEW DAYS LATER I WAS STOPPED AT A STOP SIGN MAKING A LEFT TURN ACROSS A BUSY HIGHWAY. WENT TO ACCELERATE AND THE VEHICLE DID NOT RESPOND. IT WAS AS IF INSTEAD OF SHIFTING INTO 1ST GEAR IT SOMEHOW SHIFTED INTO 3RD WHICH LEFT ME WITH NO ACCELERATION AS I PULLED OUT TO MAKE A LEFT ACROSS TRAFFIC. I IMMEDIATELY TO THE VEHICLE TO THE DEALER ON 2/4/2020 BUT DEALER SERVICE GARAGE DID NOT FIND ANY PROBLEM. FILED A CLAIM #9-5847192733 WITH THE MANUFACTURER BUT THEY SAID THAT IF THE DEALER COULD NOT FIND ANYTHING THEN THERE WAS NOTHING THEY COULD DO. I REVIEWED WITH THEM THE DEALER STATED THAT THEY COULD ONLY PERFORM THE WORK THE MANUFACTURED ALLOWED THEM TO WHICH WAS TO CHECK THE BATTERY CABLES TO MAKE SURE THEY WERE TIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316912March 8, 2020
ENGINE
THE VEHICLE HESITATES AND AT TIMES DOES NOT ACCELERATE WHEN THE ACCELERATOR IS DEPRESSED, PRIMARILY NOTED IN COLD WEATHER CONDITIONS. HESITATIONS HAVE OCCURRED ON SEVERAL OCCASIONS BUT THERE HAVE BEEN TWO OCCASIONS WHEN ATTEMPTING TO MERGE INTO ONCOMING TRAFFIC, THE VEHICLE DID NOT RESPOND TO ACCELERATOR INPUT, ONCE OCCURRING FROM A STATIONARY POSITION AND ONE TIME OCCURRING WHEN DRIVING APPROXIMATELY 30 MILES PER HOUR WITH BOTH INCIDENTS OCCURRING ON CITY STREETS WITH A POSTED SPEED LIMIT OF 40 MILES PER HOUR. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP ON SEVERAL OCCASIONS AND THE DEFECT APPARENTLY IS WITH THE CHARGE AIR COOLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315566March 2, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT'S PARENTS OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT STATED THAT ON MULTIPLE OCCASIONS, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO JEFF GORDON CHEVROLET (228 S COLLEGE RD, WILMINGTON, NC 28403) WHERE IT WAS DIAGNOSED WITH A DEFECTIVE COMPUTER SYSTEM AND REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED TO WESTGATE CHEVROLET OF BURGAW (1320 US-117, ST HELENA, NC 28425) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE COMPUTER SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310920February 23, 2020
STRUCTURE:BODY
WATER IS LEAKING INTO THE SPARE TIRE WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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