Chevrolet Equinox Complaints (2015)

680 consumer complaints on file.

#11420855June 14, 2021
VISIBILITY/WIPER
My wife and son were driving through town in a pouring rain and had the windshield wipers running on high. All of the sudden the wipers stopped and never started working no matter what was selected on the switch. My wife had to blindly pull to the side of the road and wait for the rainstorm to stop. When she got home I went online and researched the problem and it sounded very common that the Chevy Equinox has defective wiper transmissions that have plastic bushings that pop loose. Sure enough when I removed the wiper cowl cover this was the problem. The motor ran fine but the wiper transmission plastic bushing that connects to the motor linkage was worn out and popped off. 2015 Chevy Equinox with 82K miles. The local parts store had a replacement from Dorman that I purchased to replace the wiper transmission with and he said they sold a lot of these as this was a common problem with the Equinox. This caused a very unsafe driving condition during a rainstorm, especially if my wire had been on a bridge or an area where she could not have quickly pulled to the side of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420213June 8, 2021
VISIBILITY/WIPER
Was driving in the rain when my windshield wipers stopped working causing me to lose visibility. I struggled to pull over to safety since I was unable to see during the downpour.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419778June 5, 2021
VISIBILITY/WIPER
Without warning, windshield wipers suddenly stopped working during a significant rain storm that resulted in loosing all visual of interstate. Traffic had slowed to 45 MPH due to rain prior to the complete failure of windshield wiper transmission. As we were lowering driver and passenger windows to get a bearing of where we were in the interstate, we were sideswiped by a semi that caused significant damage to the entire drivers side of the car and a flat tire. This was a serious safety issue that was very close to causing a fatality and/or multi-car collision.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11419588June 3, 2021
SERVICE BRAKES
The brakes stop working and then the card turns off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419274June 1, 2021
UNKNOWN OR OTHER
Vehicle stalled out at a stoplight, no warning lights or errors. Brought to dealership for service, where they found the cam shaft actuator solenoid control valve wasn’t working, and had to be replaced. Looking online, saw others having the same issue with this particular car (and a history of recall for the same issue on an older model) and so decided to submit a report. Obviously having a car stall in the middle of traffic is a safety risk. I am a relatively new driver, and fortunately had a friend in the car, otherwise I probably wouldn’t have known what to do, and my stalling might have presented a real hazard to others on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418590May 26, 2021
UNKNOWN OR OTHER
While driving car starts to sputter and stalls, just shuts off, both on city streets and highway. While going 70 mph it just stopped. We were lucky no one was driving right behind us or we would have been plowed over. Called Chevy corporate on at least 2 different occasions. They document and that’s as far as it goes. This is a random occurrence. It gets better and is fine for a while and then all of the sudden the issue starts again. We have changed gas, changed gas cap, & have had 2 timing solenoids replaced (all on different occasions) All of this seems to work for a bit and then the issue starts back. There is no warning when this happens. We have had the vehicle at an independent service center last year and it is now currently at another service center. It is just a matter of time before it stalls on the highway and someone gets killed. I’ve added the 1st initial time this happened (below). But there have been many more with the most recent being yesterday, May 25, 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418675May 26, 2021
VISIBILITY/WIPER
While driving 65 mph in a 70 mpg speed limit interstate highway zone in a rain storm: the wipers were working and then a noise happened and then the wipers stopped, stuck, in "up" on windshield. Had to slow down with other vehicles behind me and to the side of me to move over 2 lanes to get to the shoulder of road to pull over and stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418233May 23, 2021
VISIBILITY/WIPER
Wipers stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418185May 22, 2021
STRUCTURE:BODY
My 2015 Equinox has about 90k miles. Today the lift gate (automatic) started to not stay open. It would open fully and slowly fall. After a few minutes, it would close. About 1 hour later, the tail gate will open, start to close, try to open and then closed quickly. I was under the door and could not hold the door open. If I hadn't moved, I would have lost an arm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417408May 17, 2021
ENGINE
While driving, the check engine light came on. After getting the code we called our local mechanic and he told us the first thing we should do was check the oil level, as this is a common problem with 2015 Equinoxes. We had to add 2 quarts just to get the oil to even reach the dipstick. At no time did we ever receive an indicator about the oil being low, we just got the check engine light. Our mechanic said if we were lucky that an oil change might fix the issue. After leaving the shop, the Equinox kept stalling and the engine light came back on. We took it back in and he replaced both solenoids, which we thought had fixed the problem, but he informed us about this being a well-known issue. We then had to take the Equinox to a GM dealership anyway to fix the windshield wiper transmission issue (which is a known issue that I only discovered after my wipers broke while I was driving on a busy highway in the rain) and we asked them to do a fuel consumption test. The diagnosis came back that the pistons and rings need to be replaced, which appears to be the same issue that the 2011-2013 Equinoxes/Terrains have. There are special coverages for the previous model years and there was also a class-action lawsuit, so I don't understand why I'm repeatedly being told by GM that it's not a common issue with 2015s. As someone who works for a supplier to GM and who has friends and family members who work for GM, I'm not ignorant to how the automotive industry works. It's no secret that these engines get used across multiple model years, so it seems likely that this is the same 2.4L engine. Yet GM has repeatedly told me that even though I believe that this is a common issue, it actually is not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415250May 5, 2021
VISIBILITY/WIPER
THIS OCCURRED TWICE NOW. FIRST ON MARCH 24TH 2021, AND SECOND ON MAY 5TH, 2021. I WAS DRIVING ON THE HIGHWAY IN THE RAIN BOTH TIMES, AND THE WIPERS STOPPED AT THE TOP OF THE WINDSHIELD WHEN I PUT THEM ON THEIR HIGHEST SPEED. I WAS TRAVELLING AT 65MPH BOTH TIMES, LUCKILY AWAY FROM CARS, SO I WAS NOT INVOLVED IN ANY ACCIDENTS. THE WIPER TRANSMISSION WAS REPLACED ON MARCH 27TH, AND I AM IN THE PROCESS OF TAKING IT BACK TO THE SHOP TODAY. UPON INVESTIGATION, THE WIPER MOTOR APPEARED TO RUN WHEN THE STICK WAS LIFTED TO ACTIVATE THE WIPERS, SO IT WAS NOT A MOTOR ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414090April 27, 2021
ENGINE, POWER TRAIN
CONSTANT BURNING OF OIL, UP TO 1 QUART IN LESS THAN 1,000 MILES. HAD OIL CONSUMPTION TEST DONE DUE TO ALL THE NEGATIVE REVIEWS ON OIL CONSUMPTION ISSUES WITH THIS MOTOR, AND LIFETIME POWERTRAIN WARRANTY REFUSES TO COVER ANY REPAIRS THAT COULD BE ASSOCIATED WITH OIL CONSUMPTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414154April 27, 2021
ENGINE
MY 2015 CHEVY EQUINOX WAS SCHEDULED FOR ITS REGULAR OIL CHANGE ON TUESDAY, APRIL 27TH AT 8 AM. THE WEEK PRIOR I STARTED HEARING A "KNOCKING" NOISE AND TWO WEEKS PRIOR SMELLED AN ODOR THROUGHOUT THE CABIN. THREE DAYS BEFORE MY APPOINTMENT I DROVE CAR 5 MINUTES ONSITE AND WORK AND PARKED IT. I CAME OUT 40 MINUTES LATER AND IT WOULD NOT START (HOWEVER, IT DID TURN OVER). ATTEMPTED TO JUMPSTART VEHICLE TO NO AVAIL. CONTACTED TOW COMPANY ON MONDAY AFTER CHECKING AGAIN AND HAD IT TOWED TO LOCAL SHOP THAT WAS SCHEDULED TO DO SERVICE. RECEIVED A CALL AT 10:47 AM STATING THAT VEHICLE NEEDED NEW ENGINE, SOMETHING BROKE INSIDE. I AM AT A LOSS FOR WORDS. 120 K MILES AND ENGINE DOWN??!! NO WARNING SIGNAL, NO LOW ENGINE LIGHT, NOTHING!! GMC NEEDS TO STAND BEHIND THEIR VEHICLES AND INCLUDE ALL EQUINOX IN THE RECALL, FOR OBVIOUSLY THIS IS A NATIONWIDE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412775April 19, 2021
ENGINE
HIGH OIL CONSUMPTION 1 1/2 QUARTS EVERY MONTH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412932April 19, 2021
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING DURING INCLEMENT WEATHER, THE WINDSHIELD WIPER FAILED WAS INOPERABLE. THE CONTACT PULLED OVER AND MANUALLY WIPED THE WINDSHIELD TO BE ABLE TO DRIVE BACK TO HER RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408207April 15, 2021
VISIBILITY/WIPER
DRIVING FROM DETROIT MICHIGAN ON I-94 HIGHWAY BACK TO MY HOME IN JACKSON MICHIGAN, MY WIPER BLADES WERE ON THE INTERMITTENT SETTING DUE TO SPRINKLING AND LIGHT RAIN ON APRIL 15TH, 2021. THE WIPERS FAILED AND THE RIGHT SIDE WIPER WAS STUCK IN A VERTICAL POSITION IN THE FIELD OF VIEW OF THE DRIVER, THE LEFT WINDSHIELD WIPER WAS ALL THE WAY TO THE LEFT AND PART OF THE TIP WAS HANGING OFF THE WINDSHIELD. THIS HAPPENED NEAR DEXTER, MI WHERE I EXITED THE HIGHWAY AND TOOK THE BACK WAY HOME WHICH CONSISTS OF DIRT ROADS AND PAVED STREETS FOR THE LAST 20 MILES OF MY JOURNEY HOME. THE WIPERS NO LONGER WORK, BUT I WAS ABLE TO PLACE THEM BACK IN THE CORRECT STARTING POSITION. IN RESEARCHING THIS PROBLEM, IT CLEAR THIS IS AN ONGOING ISSUE WITH CHEVY EQUINOX'S OF MY YEAR. I DO HAVE AN APPOINTMENT SCHEDULED WITH MY LOCAL CHEVY DEALERSHIP TO HAVE THIS ISSUE ADDRESSED. THAT APPOINTMENT IS NOT UNTIL APRIL 23RD, OF 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407376April 10, 2021
VISIBILITY/WIPER
THE WINDSHIELD WIPERS STOPPED WORKING ON MY 2015 EQUINOX THAT HAS LESS THAN 55,000 MILES. APPEARS TO BE THE WIPER MOTOR AND NOT JUST A FUSE. I GOT IN MY CAR TO LEAVE THE STORE ON A RAINY NIGHT, TURNED ON THE WIPERS AND HEARD A POP OR A CLICK AND THEY STOPPED WHERE THEY WERE AND I CAN NOW MOVE THEM FREELY WITH MY HAND BUT THEY WILL NOT GO WITH THE CONTROLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406646April 6, 2021
ENGINE, POWER TRAIN
REAR MAIN SEAL BUSTED OPEN DUE TO FREEZING PCV. THIS YEAR OF VEHICLE IS NOT INCLUDED IN THE TBS RECALL. THE CAUSE OF THE PROBLEM, MY EINGINE CODE, AND THE REPAIR/THE FIX, AND TYPE OF PROBLEM IS EXACTLY THE SAME AS DESCRIBED IN TBS 14882. MY VEHICLE SHOULD BE INCLUDED IN THIS RECALL, BUT IT IS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405306March 29, 2021
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING IN THE RAIN AT 45 MPH, THE PASSENGER'S SIDE WINDSHIELD WIPER STOPPED WORKING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED OVER AND PARKED AT A NEARBY PARKING LOT UNTIL SHE WAS ABLE TO DRIVE TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405307March 29, 2021
UNKNOWN OR OTHER
THE WIPERS STOP WORKING DURING USE AND WIPER TRANSMISSION OR BUSHINGS HAVE TO BE REPLACED FREQUENTLY. IT HAD HAPPENED IN 05/2020 12/20 AND NOW 3/21. WIPERS STOP WORKING WHILE DRIVING, EXTREMELY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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