Chevrolet Equinox Complaints (2018)

410 consumer complaints on file.

#11474387July 17, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Since I bought this car I have had to replace sensors like they’re going out of style. However I would like to report on 3 sensors that went out simultaneously on my vehicle in heavy traffic. I had the vacuum boost sensor for my master cylinder, my cam shaft sensor and my crank shaft sensor go out simultaneously. As a result my vehicle engine cut off completely (battery components still working) and I had zero control over my breaks. I had to use my full body weight on my break pedal to get the vehicle to stop. I was fortune to have been able to pull off into a parking lot. I have had to replace several o2 sensors on this vehicle. I didn’t think anything of having any electrical issues until this happened. My check engine light has stayed on for over a year despite clearing codes and replacing o2 sensors. We check periodically and the only code is usually for the o2 sensor. We can save the sensors we have replaced for inspection if necessary. I had a low engine power signal flash across the infotainment system just before this happened. I was in heavy traffic and I’m just fortunate I was able to get out of the way quickly enough before I hurt myself or someone else. The break issue and loss of power was actually terrifying
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469487June 15, 2022
SERVICE BRAKES
Vacuum pump, check valve failure led to loss of function while exiting interstate. Less than two weeks later, “service brake assist” notification followed by degraded brake performance in busy city traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466626May 30, 2022
ENGINE
When backing into my drive way moving the gear from d to r the car will jump. This has made it to where I fear to park where I have to reverse. As well as when I started driving down the road the auto stop start kicked on while doing 30 when the car powered back on in the busy intersection the car was clunking I pulled over asap and took a look under the car to make sure nothing was leaking when started back up it went away. It’s very unsafe to have a car that you can’t disable the auto stop feature from coming on as if the intersection was not a safe place for this to happen
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465449May 20, 2022
SERVICE BRAKES, PARKING BRAKE
The contact owns a 2018 Chevrolet Equinox. The contact stated while driving approximately 45 MPH, the brake pedal was depressed; however, the vehicle failed to stop as needed. The contact was able to steer the vehicle safely to the side of the road. The parking brake warning light was illuminated. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465299May 19, 2022
SERVICE BRAKES
The car brakes were working fine went to Clarksburg wv and back to pennsboro Wv The brakes acted little hard to push but when I was turning off at pennsboro I didn't think I was going to get slowed down enough to make the turn off 📴. I did get it to the house and the brakes are hard as a rock there is no pedal at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465082May 18, 2022
SERVICE BRAKES, POWER TRAIN
While driving to Tennessee my brakes went out on the car. The vacuum pump broke into pieces and made braking nearly impossible. Had it repaired and less than a week later the same thing happened coming off the interstate no brakes again on the off ramp. We had to glide to a stop for the brakes to kick in a little past the hard brake pedal. Checked the vacuum pump and again no suction so it’s bad again, not only that it appears that the rear main could be leaking but could be something else all together.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464498May 13, 2022
UNKNOWN OR OTHER
2018 CHEVROLET EQUINOX. THE CONSUMER STATED THE UPPER "A" ARM FAILED ON MULTIPLE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463652May 6, 2022
POWER TRAIN, ELECTRICAL SYSTEM
I see that this isn't a recall but is affecting many models of chevy from year models 2016-2019 with the gear selector assembly. The issue is the harness, solenoid, or sensor in the gear selector assembly is faulty and when trying to put the vehicle in park, the vehicle thinks it is NOT in park when it IS. Then, when you leave the vehicle, the interior beeps at you and electricals stay on as well as headlights/tail lights and will drain the battery unless you disconnect the battery. I don't see why this hasn't been recalled? I see SOOOO many people with the same issue and I've read that some dealerships are reluctant to fix because they can't "duplicate the problem" The problem is, you can't just buy the gear selector harness assembly wiring harness since it only comes with the whole assembly itself. So this should indeed be a recall because the average person isn't going to be able to figure this out and they shouldn't have to pay since it is happening in what looks like thousands if not tens of thousands or more vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462897May 1, 2022
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
When my cats gets turned on my radio doesn’t turn on so I have to reset it until it turns on meaning I have to press and hold for 20sec to get the volume knob lite but my radio doesn’t work and on top of it the auto stop is tripping when I do auto stop the car turns off and restarts on its own and shows light on dash saying traction control on or off and then it will say brake release and than brake check my steering wheel controls don’t work meaning my auto control isn’t working to set and one day out of nowhere it will all work like nothing happen radio will turn on but I can’t turn volume on or change station and it’s a frozen screen and sometimes it goes all blank black but I can hear music with no screen
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462971May 1, 2022
SERVICE BRAKES
The check engine light comes on for a few days and when on the brakes are stiff and hard to push. When this is also going on the brake assist light will come on while driving and not pushing on brakes. It came on while on highway going 65mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462592April 28, 2022
STEERING, SERVICE BRAKES
at stop signs, when autostop/start re engages the vehicle jerks and shows several warnings on the dash saying service brake assist, parking break released, forward collision reduced. the steering wheel locks up for under 3 seconds before it releases and can be steered again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462593April 28, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
emergency forward breaking alert will randomly go off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462595April 28, 2022
STRUCTURE:BODY, ELECTRICAL SYSTEM
rear liftgate will only open most of the time it will not close when using the buttons on vehicle or on key fob, ongoing issue since
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461587April 21, 2022
ENGINE, POWER TRAIN
The “Check Engine” light is still on regardless of the maintenance done on the vehicle. The oil pump is possibly damaged after pieces from broken vacuum pump may have entered into engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461132April 18, 2022
SERVICE BRAKES, ENGINE
The vacuum pump in my 2018 Chevrolet Equinox no longer works. I have a “hard brake” and when I attempt to stop At low speeds there is a grinding sound with my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460851April 15, 2022
SERVICE BRAKES
The contact owns a 2018 Chevrolet Equinox. The contact stated that while attempting to stop the vehicle, the brake pedal became very firm and difficult to depress and the braking distances was extended. The vehicle was taken to an independent mechanic who diagnosed that the brake vacuum pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460206April 8, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving brakes suddenly became very hard to press. We could not stop our car. We luckily were in a toll plaza and not moving at high speed. This problem was scary , no warning and my family could have been harmed. We had a mechanic come and fix the problem, but this needs to be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459857April 6, 2022
ELECTRICAL SYSTEM, STRUCTURE:BODY
The vehicle first started having a cigarette residual smoke smell in it during the summer of 2019. It was right after a good rainfall, but we didn't know what to attribute it to. We called the local Chevrolet dealership and they weren't sure what it might be either. The odor would come and go over the last couple of years, but we couldn't figure out what it was from as none of my family members smoke. Then my husband went to run errands in my vehicle during a heavy downpour and heard water running inside of the car. He found water coming out of the fuse panel on the driver's side in the rear hatch (video available). He started removing the wet stuff in the rear hatch & when he got down to the spare tire compartment, he found it was filled with water. He also smelled the cigarette smoke-like odor like 10 times stronger than before & realized that it was due to the felt-like pad in the spare tire compartment being soaked in water. We again called the local dealership & they weren't sure what the problem might have been. My husband & stepfather did research and found out a lot of Equinox owners were experiencing the same issue & it had been determined that it was due to the sunroof water drainage system being clogged. The provided solution was to run air through the water drainage pipes, which my husband did. However, the vehicle still had some water appearing behind the driver's side seat during the lighter rainfalls afterwards. As well, the odor that smelled like cigarette smoke had now been replaced with a strong mildew/mold smell. This poses two major safety issues - water going into fuse boxes (water & electrical don't mix), as well as the mold/mildew being inhaled - especially of concern since we have two toddlers sitting in the backseat of this family vehicle. One dealership was unable to duplicate water inside the vehicle, but found the water drain pipes partially clogged. Other dealership noted mold/mildew smell and did an ozone detailing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458742March 28, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
After auto stop/ start system engages messages on dash appear “ service brake assist”, “service steering assist”, “service parking brake”, “service stibilitrac”, Failure at 55,400 miles Dealership found a loss communication error to the muddles due to low battery voltage. Fix: replaced battery at 55,436 miles Battery has been replaced 3 times in 4 years starting at 18, 500 miles, then at 32,562 miles, now at 55,436 miles due to the same issue with the auto stop start operation. Car is out of warranty as of 58,300 miles or October 2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458539March 27, 2022
UNKNOWN OR OTHER
I have a 2018 Chevrolet Equinox LT AWD that has trouble shifting gears when going uphill and the car sounds like it's struggling. Lately I've had a similar issue going downhill where the RPM meter shoots up and (I'm guessing) won't shift gear. Makes a horrible sound and feels like I'm breaking the car!! Any advice? Could it be a transmission fluid issue? Also, my driver's seat moves about, side to side, over bumps, etc. Any input on how to proceed to get this fixed? I have also had the following service lights pop up on my center display screen from time to time recently: service side detection system and service park assist system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Equinox