Chevrolet Equinox Complaints (2011)

782 consumer complaints on file.

#11289639December 17, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHEN THE CONTACT ATTEMPTED TO ACCELERATE THE VEHICLE, IT FELT AS IF THE VEHICLE WERE SLIPPING. THE CONTACT PARKED AND NOTICED TRANSMISSION OIL UNDERNEATH THE VEHICLE. THE CONTACT CALLED A CERTIFIED MECHANIC WHO DIAGNOSED THAT THERE WAS A LEAK COMING FROM THE TRANSFER CASE, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO MANUFACTURER COMMUNICATION NUMBER: 10043933 (ENGINE AND ENGINE COOLING, POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 86,870.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289150December 15, 2019
POWER TRAIN
PULLED ONTO A MAIN HIGHWAY, TRAVELING AT TRAFFIC SPEED WHEN TRANSMISSION FAILURE LEFT US IN THE MIDDLE OF THE ROAD. HAD TO BE PUSHED OFF THE HIGHWAY, AND THEN TOWED TO A GARAGE, WHERE TOLD TRANSMISSION FAILURE IS COMMON WITH THESE CARS. REPAIR COST OF 4100$
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288752December 12, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
AT RED LIGHT,MY CAR CUT OUT. WOULDN'T TURN OVER. HAD IT TOWED AND MY MECHANIC SAID IT WAS TIMING CHAINS, WHICH AFFECTED ENGINE. CHECKED 8 OF 16 VALVES THAT WERE BENT, ALONG W/8 ROCKER ARMS CRACKED AND TORN OFF. $4000 TO FIX THIS ISSUE, MONEY I DO NOT HAVE. MECHANIC SAID GM KNOWS ABOUT THESE ISSUES AND REFUSES TO DO A RECALL ON THIS ISSUE THAT HAS BEEN GOING ON FOR TEN PLUS YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288061December 10, 2019
ENGINE
ENGINE IS USING 1 QUART OF OIL EVERY THOUSAND MILES, I PURCHASED IT FROM WEST CHEVROLET IN ALCOA TN I HAVE BEEN SPENDING LOTS OF MONEY TRYING TO KEEP OIL IN THE ENGINE FOR TWO YEARS. SINCE 7/24/17
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287954December 9, 2019
ENGINE
I JUST RECENTLY BOUGHT A 2011 CHEVY EQUINOX LT AWD, AND SOON AFTER I BEGAN DRIVING IT, THE CHECK ENGINE LIGHT CAME ON WITH CODE P0420 CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD. CHEVY HAD ISSUED SPECIAL COVERAGE ADJUSTMENT 15810 IN AUGUST 2016 WITH REGARD TO THE CATALYST SYSTEM, BUT THE MILEAGE WAS OVER THE COVERAGE LIMIT OF 120,000 WHEN THE SCA WAS ISSUED, AND CHEVY WON'T COVER THE ISSUE NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287608December 7, 2019
ENGINE, FUEL/PROPULSION SYSTEM, SEAT BELTS
MY 2011 CHEVY EQUINOX HAS HAD A LOT OF PROBLEMS, I GOT THE CAR WITH 49,000 MILES ABOUT 3 YEARS AGO. I HAD TO REPLACE THE TIMING CHAIN ALREADY DUE TO EXCESSIVE OIL CONSUMPTION. NOW MY CATALYTIC CONVERTER IS BAD DUE TO OIL CONSUMPTION. MY CAR NOW HAS AROUND 130,000 MILES AND I SEEN THERE IS A CLASS ACTION SUIT FOR THE 2011 CHEVY EQUINOX FOR EXCESSIVE OIL CONSUMPTION. IT ALSO POSES A SAFETY RISK AS IT CAN CAUSE ENGINE FAILURE WHILE THE CARS ARE IN MOTION. THERE ARE TIMES I ADD A WHOLE QUART OF OIL AND 3 DAYS LATER I HEAR A TICKING NOISE AND MY OIL IS COMPLETELY GONE. MY CAR CONKS OUT AT STOP SIGNS ONCE IN A WHILE, IT TAKES TIME TO ACCELERATE. ALSO MY PASSENGER SIDE SEAT BELT DOES NOT WORK IT'S STUCK TO THE POINT WHERE YOU CAN'T USE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283163December 1, 2019
POWER TRAIN
WHILE ACCELERATING ON FRWY RAMP, SUDDEN CATASTROPHIC TRANSMISSION FAILURE, I GOT TO THE SHOULDER, HAD THE CAR TOWED TO MY REGULAR REPAIR GARAGE, HE HAD SEEN THIS BEFORE, A PLATE INSIDE THE TRANSMISSION SHATTERS WITH NO WARNING, HAD CAR TOWED TO TRANSMISSION SHOP, THEY DIAGNOSED THE SAME THING, SAID THEY HAVE REPAIRED 4 TO 5 EVERY YEAR AND IT'S A FLAW WITH THESE TRANSMISSIONS. THEY COMPLETELY REBUILT THE TRANSMISSION AND SHOWED ME THE BROKEN PARTS. COST WAS $3400.00. CALLED THE CHEVY DEALER FOR REIMBURSEMENT AND THEY DENY ANY DESIGN OR MANUFACTURING DEFECTS AND REFUSED TO DO ANYTHING. I THINK YOU SHOULD INVESTIGATE THESE TRANSMISSIONS FOR EARLY FAILURES DUE TO A DESIGN OR MANUFACTURING DEFECT AND MAKE CHEVY EXTEND THE WARRANTIES ON THEM. MY CAR HAD ONLY 52000 MILES ON IT AND SHOULD NOT HAVE THIS FAILURE. I WAS LUCKY TO GET TO THOSE SHOULDER SAFELY. IF I CAN PROVIDE ANY ADDITIONAL INFORMATION, PLEASE CONTACT ME. ALSO, PLEASE INFORM ME OF YOUR INVESTIGATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282950November 29, 2019
ENGINE
I BOUGHT THE CAR AND DROVE IT FOR A COUPLE WEEKS. ABOUT EVERY 200-400 MILES I WOULD HAVE TO ADD OIL. SOMETIMES WHEN CHECKING THE DIP STICK THERE WOULD BE NO OIL AT ALL ON THE DIP STICK. AFTER WEEK 3 I WAS DRIVING AND THE REDUCE ENGINE POWER CAME ON. I HAD IT TOWED 360 MILES TO THE DEALER I PURCHASED IT FROM AND WAS TOLD THE ENGINE IS JUNK AND SOMETHING IN THE TIMING CHAIN HAD FAILED. THE DEALER WON'T STAND BEHIND THE VEHICLE ONE BIT AND NEITHER WILL THE FACTORY SO NOW I'M STUCK WITH A CAR THAT DOESN'T RUN AND HAVE TO PURCHASE A NEW MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282536November 26, 2019
FUEL/PROPULSION SYSTEM, WHEELS
RATTLE AND NOISE IN THE FRONT PASSENGER SIDE OF VEHICLE AS SOON AS VEHICLE IS TURNED ON AND WHILE IN MOTION, MAKING WEIRD NOISES AND MOVEMENTS WHILE DRIVING, OCCASIONAL HARD SHIFT, BACK REAR DRIVERS TIRE LOSING PRESSURE FOR NO REASON, PULLING CODE FOR P0420, DID A GOOGLE SEARCH AND SEEN MULTIPLE COMPLAINTS FOR THE SAME ISSUES ON THE SAME YEAR, MAKE, AND MODEL BUT NO RECALL ON MY VIN OR HISTORY OF RECALL, WHILE OTHERS SAID DEALERS HAD SAID IT WAS DUE TO A RECALL. JUST BOUGHT FROM BAXTER DEALERSHIP IN BELLEVUE, NE TWO WEEKS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282025November 24, 2019
VISIBILITY/WIPER
WINDSHIELD WIPERS STOPPED WORKING DURING DOWNPOUR WHEN DRIVING DOWN HIGHWAY. MOTOR STILL WORK BUT WIPERS NOT MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281948November 23, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
A FEW DAYS AGO AFTER WORK I STOPPED FOR GAS AND TOOK A DIFFERENT ROUTE HOME. I LIVE IN A CITY WITH TRAFFIC SO I IDLE A LOT. WHILE STOPPED, MY 'SERVICE STABILITRAK' AND 'ENGINE POWER REDUCED' CAME ON. THERE WAS NO WHERE I COULD GO BUT UP THE EXPRESSWAY. ONCE I SPED UP, THE CAR PROCEEDED TO TURN OFF. LUCKILY I WAS ABLE TO PULL OVER ONTO THE SHOULDER ON TOP OF THE EXPRESSWAY. AFTER THAT, THE CAR WOULDN'T TURN ON ANYMORE. AFTER ABOUT 30 MINUTES, EVERYTHING STARTED FLICKERING AND THEN IT HAD NO ELECTRICITY RUNNING AT ALL. NOT EVEN MY EMERGENCY LIGHTS. THIS WAS REALLY SCARY BECAUSE PPL ARE DRIVING REALLY FAST NEXT TO ME AND AND IT WAS ALREADY NIGHT TIME. I FINALLY GOT HELP AND HAD IT TOWED THE NEXT MORNING. THE KEY WAS STUCK IN THE IGNITION BUT STILL NO SIGN OF LIFE UNTIL AFTER IT WAS TOWED. I CAN'T AFFORD TO TAKE IT IN JUST YET BUT I AM EXTREMELY SCARED TO DRIVE IT AS I AM A SINGLE PARENT WITH NO FAMILY IN THIS NEW CITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280321November 15, 2019
ENGINE
THE ENGINE IS BURNING OIL FREQUENTLY AND HAS METAL SHAVINGS IN OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277070October 30, 2019
ENGINE
THE VEHICLE WAS LOUDING WHILE RUNNING, I BROUGHT THE VEHICLE TO A LOCAL TRUSTED MECHANIC. UPON INSPECTION HE DETERMINED THAT THE MANIFOLD HAD A LARGE CRACK IN IT CAUSING EXCESSIVE FUEL CONSUMPTION AND THE ENGINE BEING LOUD. IN DISCUSSING THE ISSUE WITH THE MECHANIC HE ADVISED ME THAT HE FIXED THE SAME EXACT ISSUE, CRACKED MANIFOLD, WITH ANOTHER CUSTOMERS VEHICLE (SAME MAKE AND MODEL 1 YEAR NEWER). I CALLED CHEVROLET'S CUSTOMER SERVICE DEPARTMENT AND THEY BASICALLY SAID THEY ARE NOT AWARE OF ANY ISSUE WITH THE MANIFOLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271700October 28, 2019
ENGINE
AFTER HAVING FAILING O2 SENSORS AND CATALYTIC CONVERTER REPLACED (UNDER WARRANTY), NOW THE EXHAUST MANIFOLD IS CRACKED AND NEEDS TO BE REPLACED (NOT UNDER WARRANTY). THE O2 SENSORS AND CATALYTIC CONVERTER ARE ATTACHED TO THE EXHAUST MANIFOLD - COULD THEIR FAILURES BE WHY THERE IS A CRACK IN THE EXHAUST MANIFOLD!?!? MY VEHICLE WAS MAKING A VERY LOUD CLATTERING SOUND WHEN STARTING THAT WOULD GO AWAY AFTER A FEW MINUTES. I TOOK IT INTO THE CHEVY DEALERSHIP TO HAVE IT LOOKED AT, THEY SAY THE EXHAUST MANIFOLD IS CRACKED, AND EXHAUST IS LEAKING OUT. AT TIMES I COULD SMELL EXHAUST FROM THE INSIDE OF THE VEHICLE. ONLY 110,000 MILES ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271347October 27, 2019
VISIBILITY/WIPER
I WAS DRIVING ON THE ROAD AT ABOUT 55MPH AND MY WINDSHIELD WIPERS COMPLETELY STOPPED WORKING. THEY GOT STUCK IN THE MIDDLE OF THE WINDSHIELD AND THE MOTOR MADE SOUNDS AS IF IT WAS WORKING BUT THE WINDSHIELD WIPERS DID NOT MOVE. IT WAS RAINING AND WE HAD TO PULL OVER BECAUSE IT WAS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269488October 18, 2019
UNKNOWN OR OTHER
MY VEHICLE HAS BEEN IDLING ROUGH SINCE I PURCHASED MY VEHICLE ON 9/6/19. THE VEHICLE ALMOST FEELS AS IF I AM CONTINUALLY TAPPING MY BREAKS ALTHOUGH MY FOOT IS ON THE BREAK AND ON 10/12/19 MY CHECK ENGINE LIGHT TURNED ON SO I HAD THE CODES RAN AT AUTOZONE WHICH STATED TO REPLACE THE CATALYTIC CONVERTER. 2 DAYS PRIOR MY MOTHER WHO PURCHASED A 2013 EQUINOX HAD HER CHECK ENGINE LIGHT COME ON FOR THE SAME ISSUE AFTER JUST PURCHASING HER CAR 2 WEEKS AFTER ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269167October 17, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
SHORTLY AFTER I FINANCED THE VEHICLE IT STARTED HAVING ISSUES WHILE IDLING, IF I IDLE TOO LONG IT WILL START TO SHAKE AND WILL SHUT DOWN. I HAVE POURED MONEY INTO FIXING THE VEHICLE AND SPENT THE LAST TWO 3 YEARS TRYING TO FIX THE ORIGINAL ISSUE OF IT SHUTTING DOWN. I WILL LOSE THROTTLE IN THE GAS PEDAL AND IT WILL JUST TURN OFF OUT OF NOWHERE WHILE I'M DRIVING AWAY FROM MY HOME. IT SEEMS TO NOT LIKE WHEN I IDLE OR DRIVE SLOW WHEN I'M ON THE FREEWAY I HAVE TO MAKE SURE I'M DRIVING FAST THE GAS PEDAL KEEPS THROTTLE IF I DRIVE TOO SLOW IT'S A RISK FOR IT TO STARTING TO SHAKE AND SHUT DOWN AGAIN. WHILE TRYING TO FIND THE CAUSE OF THE PROBLEM MECHANICS HAVE FOUND PARTS THAT WERE YEARS PAST DUE OF NEEDING REPLACING. SO WHILE THEY THOUGHT THAT THAT WAS THE CAUSE OF THE PROBLEM AND IT LOOKED POSSIBLE WITH A CONDITION IT WAS IN EVERY TIME WE WOULD THINK THAT WE HAVE SOLVED THE PROBLEM UNTIL THE NEXT DAY WHEN I TRY TO DRIVE MY VEHICLE AND IT DOES THE SAME THING. I HAVE BEEN THROUGH FIVE MECHANICS TRYING TO SOLVE THIS ISSUE AND IT IS BECOMING A NIGHTMARE NOT EVEN THE DEALERSHIP COULD FIGURE IT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267917October 11, 2019
ENGINE
THE VEHICLE IS BURNING OIL FASTER THAN NORMAL, CAUSING THE VEHICLE TO STALL OUT RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267946October 11, 2019
ENGINE
TOOK VEHICLE TO REPAIR SHOP FOR CODEP0420. REPLACED CATALYTIC CONVERTER. CAR IS 2011 WITH 98 PLUS THOUSDAND MILES. FOUND OUT THAT THIS IS COVERED UNDER REVISED 15810-03. SINCE IT WAS NOT DONE AT A DEALER, I AM UNABLE TO RECOVER THE COSTS. IF THIS REVISION WAS DONEJULY 2018, HOW CAN GM ONLY ALLOW FOR VEHICLES REPAIRED PRIOR TO AUGUST 31ST, 2017 BE ALLOWED REIMBURSMENT? PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265966October 3, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I WAS DRIVING TO WORK THIS MORNING WHEN I WENT OVER TRAIN TRACKS. AS SOON AS I DID MY "STBILITRAK" LIGHT CAME ON. ALL WHEEL DRIVE TURNED OFF AS WELL AS ABS. MY CAR WOULD NO LONGER ACCELERATE. I TRIED TO BREAK AND NEARLY LOST CONTROL OF THE VEHICLE. I'M UPSET WITH MY VEHICLE. I HAVE HAD SO MANY PROBLEMS WITH IT. I HAVE ALWAYS OWNED A CHEVY, BUT I THINK THEY QUALITY IN WORK IS DECREASING. I WILL BE THINKING ABOUT WHAT KIND OF CAR I WILL GET NEXT. I PREFER CHEVY SINCE IT'S ALL OUR FAMILY HAS EVERY BOUGHT, HOWEVER I'M SICK OF HAVING UNEXPECTED PROBLEMS WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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