Chevrolet Cruze Complaints (2011)

733 consumer complaints on file.

#11191240March 25, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
I WENT AND GOT THIS VEHICLE FROM CHRYSLER DODGE JEEP RAM OF ROME GA AND I WAS DRIVING AND OUT OF NOWHERE THE CAR ACTED LIKE IT DIDN'T WANT TO GO FORWARD IN TRAFFIC AND THE SPEED STAYED ON 0 AND IDLED OUT ON ME. WHEN I TRIED TO TURN RIGHT MY CAR WOULDN'T GO AND SOMEBODY HAD TO PUSH MY VEHICLE. WHEN I TRIED TO DRIVE IT, IT WAS IN DRIVE AND WOULDN'T GO 20 MPH. I GOT THE VEHICLE MARCH 13 AND HAVEN'T HAD IT FOR A MONTH AND EXPERIENCED THIS.IT WAS A VERY SCARY SITUATION AND I FELT LIKE I COULD HAVE LOST MY LIFE. I WAS TRYING TO TURN AND PUT OF NOWHERE IT WOULDN'T GO OVER 20 MPH.MOST SCARIEST SIRTIATION EVRER..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185310March 13, 2019
EQUIPMENT, UNKNOWN OR OTHER
2011 CHEVROLET CRUZE. CONSUMER WRITES SEEKING INFORMATION ABOUT ANY RECALLS ISSUED FOR THIS VEHICLE. *LD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185751March 11, 2019
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I HAVE SEVERAL ISSUES WITH THIS CAR I HAVE A MECHANIC LOOKING AT IT NOW AND I CAN GIVE YOU A DETAILED REPORT OF EVERY THING HE FINDS WRONG WITH IT WHEN HE IS DONE I DO KNOW THAT I LOSS ENGINE POWER IN THE MIDDLE OF THE STREET WHILE WAITING TO TURN AT A LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182616February 26, 2019
ENGINE
MY CAR IS ONLY AT 91K MILES, AND MY CYLINDER 3 IS NOT COMPRESSING ANYMORE, MORE THAN LIKELY DUE TO PISTON RING FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182436February 25, 2019
UNKNOWN OR OTHER
THE INTERIOR DOOR HANDLE CHROME PEELS AND CAUSED DEEP CUT TO FINGER.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11180046February 14, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
TAMARA RECALL TRANSMISSION,VALVE COVER,BRAKE SENSOR, THROTTLE SENSOR , THIS CAR HAS GAVE ME PROBLEMS AFTER PROBLEMS , EVERY MONTH IT'S LITERALLG SOMETHING NEW I HAVE ABOUT 20 PAGES OF RECEIPTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179832February 13, 2019
POWER TRAIN, UNKNOWN OR OTHER
I DROVE MY 2011 CHEVROLET CRUZE TO WORK WITHOUT ISSUE. UPON LEAVING I STARTED MY MY VEHICLE, PUT IT IN REVERSE AND BACKED OUT OF MY PARKING SPOT BUT IT WOULD NOT DRIVE FORWARD. I HAD THE VEHICLE TOWED TO MY HOME. THE NEXT DAY IT WOULD NOT START UP ENTIRELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172351January 27, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
IT'S BEEN ONE YEAR AND MY CHEVY CRUZE HAS OVERHEATED TWICE. THE FIRST TIME THE THERMOSTAT WAS WRONG ALONG WITH THE THERMO PIPE THAT NEEDED TO BE REPLACED. AND NOW SIMILAR ISSUE IS HAPPENING WHERE MY CAR SMELLS FUNNY, I TURN THE HEAT IN AND THE CAR WILL START TO OVER HEAT AND NEVER WARM THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170083January 15, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, WHEELS
WHILE DRIVING ON HIGHWAY A MESSAGE SAYING REDUCED ENGINE POWER CAME ON AND VEHICLE WOULD NOT ACCELERATE. ALSO THE SERVICE TRACTION CONTROL LIGHT CAME ON WITH IT AND SERVICE STABILITRAK CAME ON AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166402January 10, 2019
UNKNOWN OR OTHER
THE KEY FOB HOLDING THE KEY IN THE IGNITION BROKE, LEAVING THE KEY IN THE IGNITION, UNABLE TO TURN OFF OR TURN ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156362December 5, 2018
UNKNOWN OR OTHER
BURNING SMELL FROM ENGINE. BACK IN MAY 2016 I STARTED SMELLING THIS BURNING SMELL AFTER YOU DROVE THE CAR FOR 20 MINS. I BRING IT UP TO THE DEALER EVERY TIME I HAVE TO TAKE THE CAR IN. THEY CAN NEVER FIND THE SOURCE. THEY THOUGHT A OIL PAN LEAK WAS IT. THAT WAS FIXED AND THE SMELL STILL IS THERE. THEY CLAIMED TO FIND AN OIL LEAK ANOTHER TIME AND FIXED. THEN IT WAS A TRANSMISSION LEAK, WHICH WAS FIXED AND STILL THE SMELL. THERE IS NEVER FLUID UNDER THE CAR. I HAVE THE SMELL NOTED EVERY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155238November 30, 2018
ENGINE
THE CHEVROLET CRUZE'S WATER COOLANT OUTLET HAS CRACKED THREE TIMES NOW. THIS IS A PLASTIC PIECE THAT CRACKS UNDER HEAT AND LEAKS RADIATOR FLUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154007November 26, 2018
ENGINE
THE CAR ENGINE HAS SHUT OFF TWICE IN 2 WEEKS WHILE MAKING A RIGHT TURN ON AN INCLINE. I SLOWED DOWN TO MAKE THE TURN/CURVE AND THEN STEPPED ON THE GAS AND THE CAR DIED. THE DASH AND RADIO STAY ON, BUT NO POWER TO ENGINE. NO SERVICE LIGHTS STAY LITE ON THE DASH. YOU HAVE TO TURN THE KEY OFF, PUT IN PARK, OPEN DOOR SO RADIO TURNS OFF, GIVE A MIN AND RESTART. THE FIRST TIME I WAS PULLING OFF A SIDE ROAD ONTO A BUSY ROAD, BUT I DIDN'T DO A COMPLETE STOP BECAUSE TRAFFIC WAS CLEAR. I WAS GOING 10-15MPH. THE SECOND TIME I WAS ON A SIDE ROAD GOING ABOUT 25-30 MPH. IT WAS JUST A MILDLY SHARP CURVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153093November 21, 2018
ENGINE
NO REIMBURSEMENT FOR SAME ISSUE, SAME ERROR CODE. IF I'M BEING TOLD BY DIFFERENT BODY SHOPS THAT THEY CONTINUALLY SEE THE SAME ISSUE WITH CHEVY CRUZE'S, BEING THE LOSS OF TURBO BOOST. SHOULDN'T IT BE A PART OF THE RECALL FOR 2013&14 OR AT LEAST BE MADE A RECALL ITSELF. MINE IS A 2011 WITH THE SAME ERROR CODE READ AS THE RECALL WITH 2013'S. MY TURBO WAS REPLACED RIGHT BEFORE THANKSGIVING. HAPPY HOLIDAYS SMH!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152220November 17, 2018
AIR BAGS, ENGINE
DIRECT IMPACT WITH 1200 POUND COW WHILE DRIVING ON A STATE HIGHWAY, THE AIRBAG DID NOT DEPLOY. ENTIRE CAR ENGULFED IN FLAMES AS THE ENGINE IMMEDIATELY STARTED FIRE. TOTALLED. WHY DIDN'T THE AIRBAG DEPLOY? SERIOUS INJURY. SERIOUS SAFETY ISSUE. I HAVE PURCHASED 2 CRUZE'S BECAUSE OF THE SAFETY FEATURES. THIS IS SO NOT SAFE AND SO UNACCEPTABLE
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11150727November 10, 2018
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
ON OCTOBER 19,2018 MY IN LAWS WERE TRAVELING NORTH ON ROUTE 61 IN PENNSYLVANIA. THEY CAN TO A RED LIGHT AND RAN INTO THE BACK OF A MINIVAN AND THE AIRBAGS DEPLOYED. THEN WE DONT KNOW WHAT HAPPENED, BUT THE CAR ACCELERATED AND WENT THE LENGTH OF A FOOTBALL FIELD AND THEY HIT A POLE AND MY MOTHER IN LAW DIED INSTANTLY AND MY FATHER IN LAW DIED AT 5:10 AM.MY CONCERN IS WHY ISN'T IT AN INDUSTRY STANDARD THAT ONCE THE AIRBAGS ARE DEPLOYED THE THROTTLE DOESN'T SHUT DOWN. IF THE THROTTLE WOULD HAVE NOT WORKED THEY WAY STILL BE ALIVE.IF YOU CANT HELP ME COULD YOU SEND ME IN THE RIGHT DIRECTION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
2
#11145254November 4, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WHILE DRIVING THE ENGINE TOTALLY LOOSES POWER AND THE ENTIRE CAR IS SHUT OFF AND COMES TO A STOP. LOTS OF ELECTRICAL MESSAGES SHOW UP, AND SOMETIMES THE KEY CANNOT COME OUT OF IGNITION. AFTER AN HOUR, SOMETIMES IT WILL RESTART. I HAVE HAD IT TOWED THREE TIMES TO THE DEALER. AT FIRST THEY THOUGHT IT WAS THE NEGATIVE BATTERY CABLE, BUT ITS STILL HAS THE PROBLEM. STARTING TO NOT BE ABLE TO TRUST THIS CAR AS ITS A HAZARD TO DRIVE NOT KNOWING WHEN IT WILL CUT OUT AND JUST STOP WITH NO POWER TO EVEN HAVE WINDOWS ROLL UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142505October 24, 2018
ENGINE
LOOSING ANTIFREEZE, CONSTANTLY OVERHEATING AND MAY HAVE BLOWN HEAD GASKET IN MOTION AND SITTING STILL. I AM VERY DISSATISFIED WITH THE PURCHASE OF THIS CAR! IT HAS BEEN NOTHING BUT TROUBLE AND VERY COSTLY BUYING ANTIFREEZE ONCE A WEEK AT $20.00 A JUG FOR HALF AND HALF. I HOPE AND PRAY THAT THIS ENGINE WILL BE RECALLED!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141613October 20, 2018
VISIBILITY/WIPER
WHILE DRIVING DOWN A CITY STREET IT BEGAN TO RAIN SO I TURNED ON MY WIPERS AND ALL OF A SUDDEN THE PASSENGER STOPPED IN THE STRAIGHT UP POSITION WHICH CAUSED THE DRIVERS SIDE TO GET CAUGHT UP IN IT. I IMMEDIATELY TURNED OFF MY WIPERS AS THE DRIVERS SIDE WAS STILL ATTEMPTING TO MOVE EVEN THOUGH IT WAS CAUGHT UP AND HAD TO PULL OVER BECAUSE I HAD ZERO VISIBILITY. I GOT THE WIPERS UNTANGLED BUT THE PASSENGER SIDE NO LONGER WORKS. THIS IS A MAJOR SAFETY ISSUE AND WITH THE RESEARCH I'VE DONE IT SEEMS TO BE A BIG ISSUE FOR HUNDREDS IF NOT THOUSANDS OF OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140168October 13, 2018
UNKNOWN OR OTHER
ROLLED DOWN MY DRIVERS SIDE WINDOW WHILE AT A STOP LIGHT, IT MADE A CLICKING NOISE AND WHEN I TRIED TO ROLL IT UP, THE WINDOW FELL INTO THE DOOR. THE WINDOW WOULDN'T ROLL BACK UP AND MADE MORE CLICKING NOISES WHEN I TRIED TO ROLL IT UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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