Chevrolet Cruze Complaints (2012)

865 consumer complaints on file.

#11387224January 8, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE SHIFTING GEAR OUT OF PARK TO DRIVE, THE GEAR SHIFTER FAILED TO ENGAGE PROPERLY. THE STABILITY TRAC CONTROL AND CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOWED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH CODE# P0700 TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO CRAIN BUICK GMC (710 S AMITY RD, CONWAY, AR 72032, (501)329-6825) WHERE A DIAGNOSTIC TEST WAS PERFORMED AND IT WAS DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 16V502000 (ELECTRICAL SYSTEM, POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN PROVIDED WAS INCORRECT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385803December 31, 2020
UNKNOWN OR OTHER
THE VEHICLE HAS HAIL DAMAGE WHICH CAUSED IT TO BECOME A SALVAGE TITLE WATER PUMP LEAKING ANTIFREEZE WHICH HAS A RECALL ON IT AND CHEVROLET WILL NOT HONOR RECALL ONLY HAVE 112000 MILES ON THE VEHICLE I KEPT THE CAR INSTEAD OF SELLING IT TO THE INSURANCE COMPANY I HAVE PUT ABOUT $4000 IN REPAIRING TURBO CHARGER MANIFOLD RADIATOR AND LINE MANIFOLD AND THE LIST GOES ON.. FOR HAIL DAMAGE WHICH MADE IT A SALVAGE TITLE THAT I'M REFUSED A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384107December 18, 2020
VISIBILITY/WIPER
THE HVAC BLENDER DOOR MECHANISM ( HEAT MODE DOOR LEVER) BROKE WHICH DISABLES THE DEFROST MODE IN THE CAR. THIS HAPPENED DURING A WINTER STORM AND I COULD NOT SEE THROUGH THE WINDSHIELD AND ONLY PARTIAL VISION OF THE ROAD. VERY VERY DANGEROUS SITUATION AND GOING FORWARD. VERY EXPENSIVE FIX, SO I AM DEBATING WEATHER TO SPEND THE MONEY TO FIX MYSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377206November 30, 2020
ENGINE, FUEL/PROPULSION SYSTEM
REPLACED PCV VALVE ASSEMBLY TWICE AND STILL LEAKS OIL FROM COVER AND CAP. RUNS ROUGH ESPECIALLY WHEN IDLING, BAD GAS MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373249November 5, 2020
ELECTRICAL SYSTEM, ENGINE, STEERING
SHORTLY AFTER PURCHASING CAR, THE CAR STARTED AND LIGHTS STARTED FLASHING BY ITSELF MORE THAN 10 MINUTES AFTER EXITING THE CAR. THEN HEAT STOPPED WORKING IN 0 DEGREE WEATHER. WHILE DRIVING NOTIFICATION SAID "AC OFF DUE TO HIGHT ENGINE TEMP". WHILE DRIVING CAR SHUT DOWN AND WOULDN'T START SAYING "SERVICE STABILI TRACK" TOOK TO MECHANIC AND THEY SAID I NEED A NEW WATER PUMP AND HEAD GASKET. MIND YOU HEAT STOPPED WORKING AS WELL AGAIN. THEY CONFIRMED THERE WAS NO ANTIFREEZE BECAUSE ITS LEAKING. NOW THANK GOODNESS I WAS JUST GETTING HOME, COULD BARELY GET INTO THE DRIVEWAY BECAUSE NOW I'M GETTING A NOTIFICATION "SERVICE POWER STEERING". FROM EVERYTHING I'VE READ THERE HAVE BEEN RECALLS DUE TO ALL OF THESE ISSUES BUT MY VIN ISN'T LISTED. I STILL OWE ALMOST 5000.00 ON THIS CRAPPY CAR AND I'M COMPLETELY OVER IT... WORST CAR EVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372583November 2, 2020
ELECTRICAL SYSTEM, ENGINE
OIL IS RUNNING FROM A CAST NUT THAT HOLDS AN ALTERNATOR BRACKET TO THE ENGINE BLOCK AND WITH THE CAR GOING DOWN THE ROAD AT HIGHWAY SPEEDS THERE' A STRONG POSSIBILITY THAT OIL COMING FROM THIS CAST NUT THAT CANT HOLD THE BRACKET STABLE IS LETTING THE PRESSURE OF THE OIL TO RUN OUT AND POSSIBLY COME IN CONTACT WITH THE INTERNAL WORKINGS OF THE ALTERNATOR AND SHORT IT OUT WITH THE POSSIBILITY OF A FIRE STARTING AND CAUSING OTHER PROBLEMS UNDER THE HOOD PLUS THE CHANCE OF DESTROYING THE ENGINE IF THE LEAK OF THE OIL PRESSURE PUSHES THAT END OF THE BRACKET OUT OF THE ENGINE BLOCK AND THE OIL WILL COME OUT LIKE WATER COMING OUT OF A WATER HOSE. WHAT IS HAPPENING NOW EVERY TIME I DRIVE THE CAR AND STOP IT LEAVES OIL ALL OVER DIFFERENT PARTS OF THE ENGINE COMPARTMENT AND THE OIL LEAVES A BIG PUDDLE ON MY GARAGE FLOOR AND I END UP HAVING TO CRAWL UNDER THE CAR TO CLEAN EXCESS OIL OFF THE ENGINE AND THE GARAGE FLOOR ON A REGULAR BASIS. YOU TUBE IS SHOWING THAT SEVERAL DIFFERENT PEOPLE HAVE THIS PROBLEM THE BRACKET IS PUSHING OUT DUE THE FACT THAT THE CAST NUT IS BREAKING DOWN DUE TO THE HEAT AND IN TURN OIL STARTS RUNNING ALL OVER THE TOP SIDE OF THE MOTOR AND INTO DIFFERENT AREAS OF THE ENGINE COMPARTMENT. IT MIGHT REALLY GIVE YOU A BETTER IDEAL OF THIS PROBLEM IF YOU LOOK ON YOU TUBE CONCERNING OIL LEAK PROBLEMS WITH THE CHEVROLET CRUZE 1.4L ENGINE STARTING IN 2012 AND IT STARTED ON APPROX. 10-15-2020 AND CONTINUES TO HAPPEN ACCORDING TO HOW FAR I DRIVE AND HOW LONG THE ENGINE IS AT OPERATING TEMPERATURE. IF I CAN HELP YOU TO HELP ME AND A LOT OF OTHER PEOPLE THAT ARE HAVING THIS PROBLEM . THANKS FOR YOUR TIME AND I HOPE THIS CAN BE TAKEN CARE FOR THE SAFETY ASPECT! THANKS AGAIN I REALLY APPRECIATE YOUR HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365340October 20, 2020
AIR BAGS, STRUCTURE:BODY
WE WERE IN A CAR ACCIDENT AND ENDED UP REAR-ENDING A VEHICLE THAT HAD ALREADY STOPPED. WE HIT AT AN ESTIMATED SPEED OF 20-25MPH AND THE AIRBAGS DID NOT DEPLOY. WE WERE TRAVELING AT 45MPH WHEN THE BRAKES WERE HIT. IT SEEMS LIKE THE AIRBAGS SHOULD HAVE DEPLOYED AT THIS SPEED. WE ONLY HAVE MINOR INJURIES, BUT IF THERE IS A POSSIBILITY OTHERS COULD GET HURT BECAUSE OF A SIMILAR ISSUE I FEEL THAT IT SHOULD BE AT LEAST LOOKED INTO. YOU WILL BE BETTER ABLE TO TELL IF THE ANGLE OR THE CRASH OR SOMETHING FAULTY THAT PROHIBITED THE AIRBAGS FROM DEPLOYING.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11365110October 19, 2020
ELECTRONIC STABILITY CONTROL (ESC)
LESS THAN 30 DAYS I HAVE PURCHASE A CAR FROM GALLIMORE MOTORS STARTED HAVING ISSUES WITH THE TRANSMISSION SLIPPING REPORTED IT TO THE DEALER, WHO DID NOTHING. IT WAS LIKE OH WELL. THEN NOW THE STABILITRAK IS COMING ON, I HAVEN'T EVEN HAD THIS CAR FOR 30 DAYS UNTIL YESTERDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365131October 19, 2020
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
THE CAR HAS HAD ISSUES SINCE I BOUGHT IT. EVERYTHING FROM THE TRANSMISSION TO THE SEATBELTS TO THE ENGINE TO THE BRAKES THERE IS SOMETHING WRONG. MY VIN NUMBER DOESNT MATCH THE RECALLS BUT TEVERYTHING THAT IS WRONG IS RECALLED ON THE 2012 AND 2013 BUT I MISSED THE RECALL BY A WEEK? SOUNDS LIKE TO ME GM KNEW THE MOST ISSUES WERE ON THE CAR MANAUFACTURED WHEN MINE WAS AND DIDNT WANT TO FIX THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361588September 28, 2020
ENGINE
I HAVE HAD TO CHANGE MULTIPLE PARTS RELATING TO THE COOLING SYSTEM OF THIS VEHICLE. THE PLASTIC PARTS HAVE EACH MELTED AND REQUIRED REPLACEMENT. UPON RESEARCH, MANY OTHERS HAVE HAD SIMILAR ISSUES. MY VEHICLE CONTINUES TO OVER HEAT, AND PARTS CONTINUE TO NEED REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359938September 19, 2020
POWER TRAIN
MY CAR WAS PARKED AND WHEN I WENT TO REVERSE IT IT WOULD NOT REVERSE, THEN AFTER GETTING IT REVERSE I DROVE IT AND THEN IT WOULD NOT GO OVER 23 MPH. AFTER HAVING IT LOOKED AT AND WAS TOLD THAT THE TRANNY IS BAD AT 95699. AFTER DURING MY RESEARCH I FOUND OUT THAT THE CRUZE IS NOTORIOUS FOR THE TRANSMISSION GOING OUT BETWEEN 70 K TO 90 K. THERE SHOULD EITHER BE A RECALL ON THESE, BUY BACK ETC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352861September 2, 2020
SERVICE BRAKES
ALMOST EVERY TIME I START MY CAR AND TURN ON THE AC AND THEN PUT MY CAR IN FORWARD/REVERSE I HAVE NO BRAKE ASSISTANCE AT ALL. IT WILL ALSO DO THIS WHILE SITTING IN A DRIVE THROUGH FOR FAST FOOD AS WELL. IT HAS ONLY OCCURRED AFTER FIRST START UP WITH AC RUNNING AND AFTER COMING TO A COMPLETE STOP AT A LIGHT, STOP SIGN, DRIVE THROUGH ETC. WITH AC RUNNING. IT STARTED DOING THIS APPROXIMATELY 3 MONTHS AFTER I PURCHASED IN 2015 AND HAS HAPPENED MORE FREQUENTLY SINCE THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351254August 25, 2020
POWER TRAIN
AT 91,000+/- MILES THE TRANSMISSION INTERIOR BROKE INTO MULTIPLE PIECES WHILE DRIVING IT HOME FROM THE DEALERSHIP. THIS WAS AFTER THE DEALER TOLD US NOTHING WAS WRONG WITH THE TRANSMISSION. THERE WERE NO CODES AND NO WARNING. PREVIOUS MECHANIC SENT US TO THE DEALERSHIP AND INFORMED ME THAT NO CODES WERE CLEARED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350752August 22, 2020
ENGINE, UNKNOWN OR OTHER
CHECK ENGINE LIGHT CAME ON THROWING 4 CODES. TOOK IT TO THE DEALERSHIP CAN'T DETERMINE THE PROBLEM WITH VEHICLE. DEALERSHIP DID CONTACT US TO INFORM US THE WATER PUMP IS LEAKING BAD. CHARGE TO FIX 835.00. I HAVE SEEN SEVERAL RECALLS REGARDING WATERPUMPS HOWEVER MY VIN DOES NOT SHOW A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350045August 18, 2020
SERVICE BRAKES
MY BRAKES WANT GO DOWN AND I NEED A BRAKES BOOSTER MASTER CYLINDER IS THERE ANYTHING Y'ALL CAN HELP ME WITH I'M ON DISABILITY AND CAN'T AFFORD TO FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341805July 28, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
MY CAR HAS STARTED TO GET HARD TO BRAKE. EVEN GOING FORWARD OR REVERSE SLOWLY THE CAR DOES NOT WANT TO BRAKE. I TRY TO BRAKE AND THE CAR STILL SLIDES FORWARD OR REVERSE. I SOMETIMES HAVE TO PUMP THE BRAKE MULTIPLE TIME AND IT DOES NOT ALWAYS HELP. I HEARD THERE WAS A RECALL FOR THIS ISSUE BUT MY CAR'S VIN IS NOT APART OF THE RECALL WITH THE SAME ISSUE. I BLEED THE BRAKES AND PUT NEW FLUID AND NOT MUCH HAS REALLY CHANGED. I HAVE A CHEVROLET CRUZE ECO 1.4L, ANY HELP WOULD BE APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341277July 24, 2020
UNKNOWN OR OTHER
WHILE DRIVING, A SUDDEN ONSET OF DANGEROUSLY STRONG SMELLING VAPOR / FUMES EXPELLED THROUGH THE VENTILATION SYSTEM CAUSING ADVERSE REACTION TO DRIVER AND PASSENGERS. HAPPENS WHILE HEAT IS ON, BUT DOES NOT HAPPEN WHEN AIR CONDITIONING IS USED.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11340551July 21, 2020
ENGINE, UNKNOWN OR OTHER
PROBLEMS WITH CRACKED ANTIFREEZE AND WATER LEAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340053July 18, 2020
SERVICE BRAKES
I'VE NOTICED THIS PROBLEM GETTING WORSE OVER THE LAST MONTH. WHEN I'M BACKING UP, I HAVE TO PUSH REALLY HARD ON THE BREAK PEDDLE TO GET THE CAR TO COME TO A STOP. THEN TODAY I STARTED HAVING THE SAME PROBLEM WHILE IN DRIVE AND COMING TO A STOP AT A STOP SIGN. I THINK THE BREAK BOOSTER OR SOME COMPONENT IN THE BREAKING SYSTEM IS FAULTY. IVE HEARD OF A LOT OF OTHER PEOPLE HAVING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339150July 13, 2020
ENGINE
BEEN HAVING A PROBLEM WITH THE TURBO FOR SOME TIME. HAD IT FIXED ONCE AND NOW ITS GOING BAD AGAIN. WHEN YOU GO INTO PASSING GEAR IT BOGS DOWN. NOT GOOD IN HEAVY TRAFFIC. I LOVE MY CAR.AND IT HASNT GIVEN ME ANY PROBLEMS BUT THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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