Chevrolet Cruze Complaints (2014)

703 consumer complaints on file.

#11163376December 25, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
PROBLEM NO.1, MY CRUZE HAS LOST POWER, THE HEATER PUTS OUT COLD AIR, THE RADIATOR IS LOSING FLUID, THE ENGINE HAS STARTED TO OVER HEAT, AND THERE IS WET SPOT UNDER THE EXHAUST PIPE WHEN I IDLE THE ENGINE! THAT MEANS MY CAR HAS ETHER A BLOWEN HEAD GASKET OR CRACKED HEAD! THE CAR HAS LESS THEN 85,000 MILES AND IF THE HEAD IS CRACKED, I THINK I KNOW WHY BECAUSE GM DECKED THE BLOCK THE SHORT-WAY CENTER OUT TO THE ENDS! WITCH CAN LEAVE A VALLEY IN THE CENTER OF THE BLOCK! THEY MADE THE SAME MISTAKE WITH THE GRAND AM QUAD-4! THE HEAD ALL CRACKED BETWEEN CYLINDERS 2 AND 3 BECAUSE THE BLOCK WASN'T DECKED SQUARE! I HAVE TO TAKE IT TO THE DEALER ON SAT 12/29/18 WISH SOMEONE WOULD CHECK THE BLOCK, I KNOW THE DEALER WILL TRY TO BLAME MY AND TO MAKE ME PAY FOR SOME OR ALL OF IT, EVEN THOUGH IT IS SILL UNDER WARRANTY! PROBLEM NO.2, I PURCHASED A NEW CHEVY CRUZE ECO WITH A MANUAL TRANSMISSION 4 YEARS AGO, I GOT IT BECAUSE I WANTED A HIGH MPG CAR AND I HAVE BEEN DRIVING STANDARD TRANSMISSION SINCE I STARTED DRIVING AND I KNEW I COULD BETTER MILEAGE THEN RATED (65.5 MPG MY BEST SCORE!), BUT THE SHIFTER HAS TO MUCH SLOP IN IT, I HAD A CUTLASS WITH A HURST SHIFTER THAT WAS 16 INCHES TALL AND USED THAT HAD LESS SLOP! I HAVE COMPLAINED TO DEALER ABOUT IT SINCE THE DAY I GOT CAR! THREE TIMES I HAVE PUT THE TRANSMISSION IN BOTH FIRST AND THIRD GEAR AT THE SAME TIME! I CAN'T TELL YOU HOW MANY TIME I HAVE MISSED THE SHIFT WHILE STILL HOLDING ALL THE WAY IN POSITION! IF I AM IN A HURRY I CAN'T FIND THE GEAR AT ALL! PROBLEM NO.3, THE HYDRAULIC THROW-OUT BEARING IS SLUSHY AND SLOW. BECAUSE THE MASTER-CYLINDER AND FEED-LINE IS TO SMALL! I AM A FAST SHIFTER, AND I CAN OUT SHIFT THE CLUTCH! THAT IS BAD BECAUSE THE PRESSURE PLATE DOESN'T CLOSE FAST ENOUGH IT CAUSES EXCESS WARE AND BURNING OF THE CLUTCH!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162065December 17, 2018
STEERING
TL* THE CONTACT OWNED A 2014 CHEVROLET CRUZE. WHILE DRIVING 25 MPH, THE VEHICLE PULLED TO THE LEFT AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, FRACTURED RIBS ON THE LEFT SIDE, AND INJURIES TO THE LEFT LEG AND ARM. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A RECOVERY COMPANY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS CONSIDERED A TOTAL LOSS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11160866December 12, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
STABILITRAK VENDOR KEEPS COMING ON. WHEN I'M DRIVING AND MAKE A TURN, MY CAR SEEMS AS IF IT'S GLIDING. MY BREAKS SKIP, ESPECIALLY WHEN HITTING A BUMP AND THEY ACT AS IF THEY DON'T WANT TO STOP. MY CAR CUTS ON AND OFF IN TRAFFIC, I'VE ALMOST DIED SEVERAL TIMES WHILE TURNNING. COMPLETELY SHUTS OFF, STEERING WHEEL LOCKS UP AND ALL. MY CAR IS NOW WRECKED DUE TO THESE DEFECTS. IT WAS RAINING, I WAS TURNING, CAR GOT TO GLIDING AND SLIDING, BREAKS WENT OUT AND MY CAR LOST CONTROL! I ALMOST FLIPPED! I JUST BOUGHT THE CAR! PICTURES IN MY PHONE
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11161046December 12, 2018
AIR BAGS
SUPPLEMENTAL INFLATABLE RESTRAINTS, AIR BAGS, NEVER ACTIVATED/DEPLOYED IN A SIDE IMPACT ACCIDENT. CAR WAS TOTALED. HEADING SOUTH ON A MAIN STREET, I WAS T-BONED BY A CAR THAT RAN A STOP SIGN. THE IMPACT BEGAN AT THE DRIVERS FENDER/DOOR; ENDED AT THE REAR BUMPER.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11160638December 11, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE IS EXPERIENCING SEVERE ISSUES WITH THE POWER WHEN VEHICLE IS IN MOTION. ON SEVERAL OCCASIONS I HAVE BEEN DRIVING DOWN THE ROAD AND THE VEHICLE WILL ALL OF A SUDDEN, WITHOUT WARNING SHUT DOWN MULTIPLE ESSENTIAL COMPONENTS - INCLUDING POWER STEERING, HEADLIGHTS, RADIO WILL GO IN AND OUT, DISPLAY SCREEN WILL GO OFF, TURN SIGNALS, ETC. PRETTY MUCH ANYTHING THAT TAKES POWER WILL FAIL. HOWEVER THE VEHICLE WILL STILL REMAIN ON (AND NOT IN AUX MODE) AND ACCELERATION WILL NOT BE AFFECTED. AROUND THE TIME THAT THESE ISSUES BEGAN A WARNING LIGHT FOR STABILITRACK CAME ON THE DASH BOARD AND SEVERAL MORE WARNING LIGHTS HAVE COME ON SINCE. THIS HAS OCCURRED WHEN VEHICLE HAS BEEN ON CITY STREETS AND FREEWAY INCLUDING AS I HAVE BEEN NEGATING A TURN. THIS HAS CAUSED AN EXTREME SAFETY HAZARD AS I HAVE ALMOST LOST CONTROL OF VEHICLE AND RUN OFF THE ROAD OR HIT OTHER VEHICLES HEAD ON DURING THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160704December 11, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2014 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE FAILED TO STOP AT A RED LIGHT AND CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND WAS TOTALED BY THE INSURANCE COMPANY. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 186,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11160515December 10, 2018
ELECTRICAL SYSTEM
I BOUGHT THE CAR FROM A DEALER IN 2014 AND WHENEVER I DON'T DRIVE IT FOR A 24 HOUR PERIOD THE BATTERY WILL BE DEAD AND REQUIRE A JUMP START. I'VE CHANGED THE BATTERY 4 TIMES BUT THE BATTERY ISN'T THE PROBLEM. SOMETHING IS KILLING THE BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157175December 9, 2018
VISIBILITY/WIPER
ON 12-7-2018, I STARTED MY CAR FOR THE DAY. TURNED ON THE WIPERS. THEN WENT TO TURN THEM ON AGAIN TO RINSE THE RAIN OFF AND THE DRIVER SIDE BLADE WAS LIFELESS. HAD TO HAVE TRANSMISSION REPLACED. TOTALLY UNACCEPTABLE I'VE SEEN OTHER COMPLAINTS ONLINE AND I THINK THERE SHOULD BE A RECALL BECAUSE IT IS A SERIOUS SAFETY HAZARD TO NOT HAVE THE DRIVER SIDE WIPER BLADE OPERATIONAL. THE CAR WAS STATIONARY. BUT IT WAS A RAINY DAY AND I HAD TO DRIVE TO WORK WITH NO WIPERS. BY THE GRACE OF GOD MY WORK IS LITERALLY THREE MINUTES FROM HOME. AND MY SON IS A MECHANIC AT A CHEVY DEALERSHIP SO I WAS ABLE TO HAVE THE PROBLEM FIXED IN A FEW DAYS. BUT I'M SURE THERE ARE QUITE A FEW PEOPLE WHO ARE NOT SO LUCKY THAT ARE STUCK WITH THIS PROBLEM. I LOOKED IT UP ONLINE AND SAW A 25 COMPLAINTS OTHER THAN MINE AND IT HAPPENED TO THEM WHILE THEIR CAR WAS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157017December 8, 2018
UNKNOWN OR OTHER
DRIVING THRU MOUNTAINS UP HILL AND A SNAP SOUND AND NO POWER JUST A LOT OF RACKETING THE CAR HAD NO POWER NO GEAR CONNECTION NOTHING JUST REVED.. SOUNDED LIKE RIGHT FRONT AXLE SNAPPED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155750December 3, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHEN THE VEHICLE WAS STARTED, THE BATTERY FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BATTERY WAS REPLACED. AFTERWARDS, THE INSTRUMENT PANEL ILLUMINATED WITHOUT ANY INDICATORS DISPLAYED AND THE GEAR DID NOT SHIFT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155388December 1, 2018
VISIBILITY/WIPER, UNKNOWN OR OTHER
WHEN DRIVING MY CAR NEVER ENDS UP HEATING UP, THIS MAKES ME CHOOSE BETWEEN BEING ABLE TO SEE OR BEING ABLE TO BE WARM. THIS IS A MAJOR PROBLEM LIVING IN WISCONSIN AND I AM NOT ABLE TO HEAT MY CAR UP IN THE WINTER. THE ONLY WAY THAT A LITTLE HEAT WILL COME OUT IS IF I'VE ALREADY DROVE 5+ MILES AND I KEEP MY CAR ABOVE 3500 RPMS. THIS IS NOT ACCEPTABLE AND MAKES IT A MAJOR SAFETY HAZARD TO DRIVE IN THE WINTER. IT WILL DO THIS WHEN STATIONARY, IN MOTION AND WHENEVER. THIS CAR DOES NOT HEAT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155180November 30, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO O'CONNER AUTO PARK (199 RIVERSIDE DR, AUGUSTA, ME 04330. 207-622-3191) AND REPAIRED PER AN UNKNOWN NHTSA CAMPAIGN NUMBER. THE CONTACT STATED THAT THE RECALL REPAIR FAILED TO REMEDY THE FAILURE AS THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,931. *TT CONSUMER RECEIVED A RECALL FOR CATALYTIC CONVERTER FAILURE. CHECK ENGINE LIGHT CAME BACK ON SOON AFTER. EMISSIONS IS UNDER WARRANTY FOR 150,000 MILES OR UNTIL 2029 WHICH COME FIRST. UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154581November 28, 2018
POWER TRAIN
60,000 MILES THE TRANSMISSION LINES STARTED LEAKING,AT 61,000 MILES A HEAD GASKET WENT OUT.IT WAS IN MY DRIVEWAY WHEN I NOTICED EVERYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154244November 27, 2018
ELECTRICAL SYSTEM
THE CAR SHUTS OFF WILL NOT START AFTER A PERIOD OF TIME IT WILL START AGAIN ALL INSTRUMENTS LIGHTS ECT GO WACKY ENGINE LIGHT COMES ON REVERSE LIGHTS ARE ON WHEN IN PARK CAR WILL SHAKE THAN SHUT OFF .VERY DANGEROUS AT RED LIGHTS OR STOP SIGNS .I SEE THERE ARE A LOT OF SAME COMPLAINTS BUT GM REFUSES TO DO ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151517November 14, 2018
UNKNOWN OR OTHER
CODES P0411 & P2440 DETECTED AFTER DIAGNOSTICS, PUMP SUPPLIES CATALYTIC CONVERTER FOR PURPOSE OF REDUCING HARMFUL EMISSIONS. BOTH CONVERTERS WERE REPLACED UNDER WARRANTY THIS YEAR. WHY IS A.I.R. NOT COVERED IF IT IS RELATED TO THE CONVERTERS? ENGINE LIGHT ON .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151189November 13, 2018
VISIBILITY/WIPER
TODAY WHILE DRIVING IN RAIN/SNOW MIX MY DRIVERS SIDE WINDSHIELD WIPER WENT LEFT AND HUNG UP ON THE DRIVERS WINDOW, PULLED OFF THE INTERSTATE AND PUT IT BACK ON TO THE WINDSHIELD AND ITS LIFELESS, THE PASSENGER SIDE IS STILL OPERATING FINE, WIPER BLADES WERE 2 MONTHS OLD SO IT HAS NOTHING TO DO WITH IT. THE CAR IS AT 82,000 MILES AND THIS IS UNACCEPTABLE! I PROCEEDED TO DRIVE LOOKING OUT THE MIDDLE OF THE WINDSHIELD JUST TO GET TO MY JOB, THIS IS VERY DANGEROUS AND THERE SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144614November 1, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH IN INCLEMENT WEATHER, THE DRIVER'S SIDE WINDSHIELD WIPER BECAME INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. AN UNNAMED DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143508October 28, 2018
VISIBILITY/WIPER
THE DRIVER SIDE WIPER LINKAGE BROKE OFF WHILE DRIVING MAKING IT HARD TO SEE IN THE RAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143003October 26, 2018
STEERING, ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING IN TRAFFIC, THE VEHICLE SHUT OFF AND THE STEERING SEIZED. THE CONTACT STATED THAT THE VEHICLE CAME TO A COMPLETE STOP ON ITS OWN. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141494October 19, 2018
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING, THE VEHICLE LOSES POWER AND YOU HAVE TO PUT THE CAR IN NEUTRAL AND RESTART. I HAVE TAKEN THE CAR TO GREATWOOD AUTO IN SUGAR LAND A FEW TIMES AND THEY ARE NOT ABLE TO FIND A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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