Chevrolet Bolt EUV Complaints (2023)

119 consumer complaints on file.

#11674918July 21, 2025
STEERING
Steering wheel will not return to center after turning. This is a known issue with other model year bolts. PLEASE ISSUE A RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673698July 15, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On June 7, 2025 at 5:00pm while driving on the expressway, my car suddenly braked, jolted and skidded and I pulled over. My granddaughter was in the back seat and I thought either a tire blew or I got hit. I called my son and he did some research and found articles of this happening to Chevy Bolts euv's. They call it phantom braking. It happened 2 times before in the city and I thought I drove over something on the road. I took it into the dealer and they could not determine the problem. They said they opened a case with GM and gave me a Customer Concern Verification form to fill out if it happens again. They said if it happens again, then they will replace the forward collision module. I am terrified to drive on an expressway in fear this will happen again. I could have gotten hit if a car was too close behind me when my car broke suddenly. I nervously drive home after this event, while my son stayed on the phone with me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672671July 11, 2025
STEERING
Steering wheel will not return to center after making turns in any direction. Steering has gradually stiffened, but is immediately noticeable. This car is driven daily by my spouse. Our child with his new learner's permit noted how he had to turn the wheel back and it didn't happen automatically like the car he took driving lessons in. I drove the car and it was plainly obvious that the steering wheel was stiff and nearly frozen. Car has 42,000 miles and is no longer covered by GM's warranty. I am bringing it to an independent mechanic for repair, immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672549July 10, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
While car was on a warning popped up saying "Service Transmission" and then another warning popped up saying "Propulsion Power is Reduced". This then limited the speed of the car and the acceleration significantly making it extremely unsafe to drive. Thankfully I was not on the interstate, but I certainly would have been hit if I was. This car is less than 2 years old, has under 10,000 miles, and his had all recommended maintenance done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671074July 3, 2025
ELECTRICAL SYSTEM
This model has a dangerous driving problem that is difficult to reproduce; however, it points to a flaw in a coupled design that causes simple infotainment system failures to negatively impact both on-star help system and critical driving system. This problem recurred on [XXX] in suburban area of Buena Park CA; previous occurrence in 2024 had purported possible resolution through software download. It begins with simple problem of inability to change FM channel; checking other controls on infotainment screen showed all displays responding correctly, including commands to change station; yet it does not. Only after car has been parked and EV motor turned off for awhile, did this problem reset. This is an indication that previous problem remains unresolved. Previously, on an isolated section of AZ highway without cell service, what began with radio control malfunction ended with this model turning off all speakers and all displays. Once speakers were turned off, on-star interaction can not be heard in the car. I expected separate speakers for on-star emergencies; however, to my surprise it seems to be routed through or related to infotainment system. Then possible stops and attempts to reset the infotainment system through turning off the car, caused all lights to go off on the dash. I had to drive many miles through isolated desert and mountains to reach a safe offramp with no instrumentation. This makes suspect what else could go wrong when in isolated regions. So far the danger seems to be related to driving in no cell service area; however, without further investigation, this design of coupling infotainment system with both critical driving and emergency systems makes this model unreliable and dangerous to everyone in this car. Please investigate and decouple these systems. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668039June 19, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Software in the EV system created to protect the battery pack has instead placed my life in jeopardy in response to known false sensor event. During 110 degree heat in isolated desert in southern California, the software detected a false error in high voltage comparisons between battery banks. In response, it disabled climate control, reduced propulsion, and placed an upper limit of 40% on battery recharge system. Without any warning nor noticeable malfunction during the drive out to the desert truck stop, 1 hour of fast charging at 50 kWH resulted in the charger being turned off by the car after reaching only 40%. With no info, I just assumed that this was a failure of the charger; however, I had used this specific charger 1 month prior without any problems. Only after I left this truck stop and headed to the next electric charger, some 50 miles away, did I notice the lack of A/C and warnings on the dash. At this time I called Chevrolet Roadside Service(CRS) and received advice to proceed to the charger then if charging attempt fails, call them back. I drove in 118 degree with open windows behind the slowest moving semi I could find. Within minutes my connected phone for map guidance, started overheating from both the environment and the car charging my phone. I realized I could die out here without car nor phone. Upon arrival, my attempts produced only 4 kWH charging speed at a 50 kWH station. After many false guidances and about 6 calls to CRS and 1 day, I was able to get my car towed to nearby Chevrolet dealer who was too busy to look at the car for 2-3 days. Next day I picked up my car and drove in 102 degree heat to where I purchased this car 2 years ago. 2 days later I picked it up; a known problem solved by a software download fixed it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662992May 25, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on a highway at approximately 68 MPH. There were no cars in front of me and none beside. The adaptive cruise control system was engaged. The car applied the brakes without warning, as if I was a going to collide with another vehicle. I depressed the brake to turn off the system and hit the gas pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661681May 18, 2025
FUEL/PROPULSION SYSTEM
While slowing down to park, just before stopping, my husband took his foot off the pedal and the car accelerated. This happened twice in the past week. He had the “break assist” feature engaged, which automatically breaks the car when you remove your foot from the accelerator. The car should have slowed then stopped but it accelerated. He did not touch the accelerator. I have not yet contacted the dealer, but see numerous complaints like this in chat forums online. No warning lights came on either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660107May 10, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic braking system works when unnecessary. No one and nothing in front of car when driving and auto braking stops vehicle. Multiple incidents. My children and I suffered seatbelt, neck, and back pain when stopped without warning. Also, scared. No, problem cannot be reproduced. No, vehicle has not been inspected. No prior warning before incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659116May 5, 2025
STEERING
The steering wheel occasionally becomes unresponsive and does not return to center after making turns or slight adjustments, particularly at low to moderate speeds. It was forcing me to manually re-center the wheel. Almost had a bad accident because of this! I have kids and don’t want something bad to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659008May 5, 2025
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that since purchasing the vehicle, the vehicle had experienced several battery drainage failures, and the battery was drained within 2 to 3 days of being parked. There was no warning light illuminated. The contact stated that occasionally the service engine warning light remained illuminated. The vehicle was towed to a local dealer, where the vehicle was diagnosed, and the contact was informed that there no fault was found with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654973April 16, 2025
UNKNOWN OR OTHER
Excessive glare on dash and especially side mirrors reflecting from chrome colored vents. This makes it distracting when trying to distinguish when cars/pedestrians are reflected in the mirrors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649256March 19, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The battery charging system is malfunctioning and won't charge the battery correctly. Hazards from a battery and charging system that is not functioning. Possible battery explosion during charging. Possible fire to car & garage / home. Yes Yes Yes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647536March 11, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The adaptive cruise control as well as regular cruise control limits the electronic braking to 10 kW. After that the friction brakes take over. There is little indication of it, and I think it's a safety risk because in hilly areas, as well as mountainous roads, the friction brakes activate risking overheating the brakes and a brake failure. I believe the earlier model years would not limit the electronic braking and would maintain the speed down hills using regenerative braking exclusively.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645881March 2, 2025
STEERING
When I drive the car the steering binds up. After doing some research they are several vehicles that have this issue. The steering does not return to center and you have to make sure you forcibly turn back to center when driving. I have never drove a vehicle that it would not return to center and drive straight. Please review the complaints on this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641615February 10, 2025
SERVICE BRAKES
I was driving down the street when I suddenly got the following warning lights: red BRAKE, traction control, and a generic warning light. I got the following messages: Service ESC, steering assist is reduced. As soon as I got the warnings, I pressed on the brake pedal to slow done, but it wouldn't move. I was instead able to use the one-pedal driving/regenerative braking to slow down. Without the one-pedal driving, I believe I would've crashed. The problem was confirmed and repaired by the dealer. The vehicle has only been inspected by the dealer, no one else.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635144January 9, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
The Telematics Module failed at 43,000 miles, 2 years. This shut down everything having to do with GPS, Communications, Super Cruise. I got into an accident, which I feel the car would have responded to, before the accident, if this system was working. The warning was the on star, super cruise, communications, warnings didn't work. On the dash a symbol GPS with red circle and line through it was visible. The Chevrolet Dealership diagnosed the problem and is replacing the module, at my expense. If you do a google search on Telematics Module you will find that this issue applies to all GM vehicles and failure rate is right when the manufacturers warranty runs out, 36,000 miles.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11630967December 16, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On several occasions, the car has locked the breaks, causing the car behind me to almost rear end me. The forward collision camera thinks it sees an object or another's vehicle in front when there is nothing on the road and activates the breaks for no reason. This has happened approximately 6 times while traveling anywhere between 20mph to 55mph on the freeway. I called chevy dealer and said there are no recalls or any updates that they can perform on the camera as of now. This is a huge safety issue and chevy should be issuing recalls for issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629463December 7, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have owned the car for less than six months and the battery went from full charge at 230 to know a full charge only being 180. I’m also sitting here at a dc charging station and have been here for an hour and a half and still haven’t reached 80%. What do I do?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624002November 7, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that while driving at various speeds, the automatic emergency braking system engaged while there were no vehicles or objects nearby. Additionally, the contact stated that while driving at various speeds, the Super Cruise driver assistance feature disengaged unintendedly. The contact stated that upon attempting to reengage the feature, a message advising that the road lane could not be found or that the contact's face could not be read was displayed. The vehicle was taken to the dealer several times. The dealer informed the contact that the vehicle was operating as designed. Additionally, the contact stated while driving 50-60 MPH on the left lane, the Super Cruise driver assistance feature disengaged unintendedly, causing the vehicle front bumper corner to hit the wall on the driver's side. The contact stated that the driver's side of the vehicle also hit the wall and the vehicle stopped. The contact stated the front driver's side wheel and axle were fractured. The contact hit his head against the driver's side door during the incident and sustained pain, but did not seek medical assistance. A police report was filed, but the contact did not have the police report information available. The vehicle was towed to the dealer but was not diagnosed or repaired. The vehicle was then towed to Body Works on Grand, Inc.(6134 W Grand Ave, Chicago, IL 60639) to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 27,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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