Chevrolet Avalanche Complaints (2002)

658 consumer complaints on file.

#10013889April 3, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2ND TIME ABS FAILED, THE PEDAL HIT THE FLOOR WHILE BRAKING WHICH CAUSED AN ACCIDENT. THE FIRST TIME WAS AUGUST 2002 AND THE LAST ONE WAS MARCH 31ST 2003. EACH TIME DAMAGE WAS EXTENSIVE AND THE DEALER FOUND NOTHING WRONG WITH THE ABS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10013893April 3, 2003
ENGINE AND ENGINE COOLING:ENGINE
I HAVE BEEN UNDERGOING AN OIL CONSUMPTION TEST ON MY 2002 3/4 4X4 CHEVY AVALANCE FOR ALMOST 6 MONTHS.THE SERVICE BULLITENS THE DEALER GAVE ME HAD TO DO WITH '95 OR OLDER CARS OR WITH THE NEW CAR BRAKEN PERIOD.(I HAVE OVER 30,000 MILES ON IT) AT FIRST THEY TOLD ME THE SEVICE DEPT FORGOT TO RESET THE LIGHT, NOW THEY SAY THIS IS NORMAL USAGE,1 QUART IN 1000 MILES. I AM THINKING OF HAVING A REG. SHOP CHECK THE OIL LEVEL AS WELL AS THE DEALER, BECAUSE WHAT I AM READING IS NOT WHAT THE SERVICE DEPT IS WRITING ON THEIR REPORT. ONE OF THE SEVICE TECHS TOLD ME IN CONFIDENCE THAT I AM NOT THE ONLY ONE COMPLAINING ABOUT THIS PROBLEM BUT CHEVY ISN'T GOING TO ADMIT THAT THERE IS A PROBLEM BECAUSE OF POSSIBLE LEGAL ACTION. HOW LONG DO I HAVE TO CONTINUE THIS TESTING BEFORE SOMETHING IS DECIDED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012334March 24, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT 20 MPH THE VEHICLES BRAKES FAILED FAILED WHICH RESULTED IN A VEHICLE ROLLOVER. THE VEHICLE ROLLED OVER THREE TIMES. THE DEALER WAS NOTIFIED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012335March 24, 2003
AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC
THE VEHICLE WAS INVOLVED IN A ROLLOVER ACCIDENT IN WHICH THE VEHICLE ROLLED OVER THREE TIMES YET NEITHER AIR BAG DEPLOYED. THE DEALER WAS NOTIFIED. *NLM THE CONSUMER'S WIFE APPLIED THE BRAKES BUT NOTHING HAPPENED, AND STEERED TO THE RIGHT OF THE ROAD TO AVOID HITTING OTHER VEHICLES. SCC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10010218March 10, 2003
TIRES, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
AT 7,500 MILES I HAD A BLOW OUT ON THE INTERSTATE AND HAD TO USE MY SPARE, THEN REALIZED IT WAS A SMALLER SIZE. I DROVE TO MY DEALERSHIP AND THEY GAVE ME A NEW TIRE, AND SAID ALL OF THESE TRUCKS CAME WITH A 16 INCH SPARE. I NOW HAVE 30,000 MILES AND NOW NEED ALL NEW TIRES. I USUALLY GET NEW TIRES ABOUT EVERY 60,000 MILES. I WENT TO THE DEALERSHIP TO ASK WHY MY TIRES WERE WEARING SO BAD AND THEY WERE NOT WILLING TO HELP OR DISCUSS THIS ISSUE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010131March 8, 2003
PARKING BRAKE
PARKING/EMERGENCY BRAKE HAS FAILED 3 TIMES (PEDAL IS SOFT, GOES TO FLOOR, WILL NOT HOLD VEHICLE). HAS BEEN REPAIRED BY DEALERSHIP TWICE, THE SECOND TIME WITH SUPPOSEDLY UPGRADED PARTS. COMPLAINT PENDING WITH A.G.'S OFFICE. 8NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010164March 8, 2003
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHEN YOU OPEN THE SUN ROOF YOU GET AN AWFUL NOISE INSIDE THE MOTOR VEHICLE BECAUSE THE WIND DEFLECTOR DOESN'T GO HIGH ENOUGH. TOOK TO DEALER THEY SAID INSTALL A EXTERIOR WIND DEFLECTOR AT THE COST OF 115.00 THIS CAME ON THE MOTOR VEHICLE AND SHOULD WORK PROPERLY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010162March 8, 2003
STRUCTURE
FRONT WINDSHIELD MAKE A FLUTTERING NOISE AT SPEEDS GREATER THEN 55 MPH. TOOK MOTOR VEHICLE TO DEALER 8 MONTHS AGO THEY REPLACED THE MOLDING AND THEY WERE FINE TO ABOUT A MONTH AGO. NOW THEY SAY THEY DON'T HAVE A PLACE TO ROAD TEST IT THAT THEY CAN DO 55 MPH. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005792February 13, 2003
AIR BAGS
I WAS DRIVING ON THE HIGHWAY WITH BAD WEATHER CONDITIONS. I WAS STRUCK BY A PASSING VEHICLE THAT LOST CONTROL AND SENDED ME SWIRVING ON THE HJIGHWAY STRUCKING TREES ON THE SIDE HIGHWAY. AFTER THE IMPACT OF THE TREES NEITHER AIRBAGS OPENED UP ON MY CHEVY AVALANCHE 2002.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10006297February 11, 2003
SUSPENSION
WHEN THE VEHICLE MADE A LEFT OR RIGHT HAND TURN, THE VEHICLE MADE A CLUNK AND POP SOUND, THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM.*JG *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006957February 11, 2003
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:IGNITION:SWITCH
THE VEHICLE STALLED.*JB VEHICLE STALLED OUT IN MIDDLE OF TRAFFIC. VEHICLE IN REPAIR SHOP 4 TIMES. DEALERSHIP CHECKED IDLE SPEED AND FUEL PRESSURE, ENGINE WIRING HARNESS JUNCTION BLOCK ASSEMBLY REPLACED. REPLACED TANK TO ENGINE RETURN. PCM REPLACED. FUEL SENDER AND PUMP ASSEMBLY REPLACED. HOWEVER PROBLEM STILL EXIST. IGNITION KEY WARNING SWITCH WAS INOPERATIVE AND HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005337February 5, 2003
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
MY BRAND NEW 2002 CHEVY AVALANCHE IS BURNING OIL AND BLOWING BLUE SMOKE OUT THE TAIL PIPE. THE MANUFACTURER IS NOW CONDUCTING AN OIL CONSUMPTION TEST, BUT THE ALLOWABLE AMOUNT OF OIL TO BURN IS 1 QUART EVER 3,000 MILES! A NEW CAR SHOULD NOT BURN OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003380January 25, 2003
SEAT BELTS:REAR/OTHER
RECENTLY, I NOTICED THAT THE TWO REAR INTERIOR PLASTIC PANELS THAT COVER THE METAL AND OUTER TOP SEAT BELT MOUNTS (OR PIVOT POINTS) IN THE INTERIOR REAR OF THE VEHICLE HAVE AN APPROXIMATELY INCH SLOT WORN INTO THEM FROM THE SEATBELTS; ITS APPARENT CAUSE, THE PULLING OF THE SEATBELTS IN AN OUTWARD MOTION TO PLACE OVER THE SHOULDER OF THE PASSENGER SITTING IN THE SEAT. I BROUGHT IT TO MY DEALER''S ATTENTION ON 01/23/03 AND WAS INFORMED THAT THERE IS NO FIX FOR THE PROBLEM AND THAT NEW PANELS WOULD ONLY WEAR OUT AGAIN DUE TO CONSTANT SEAT BELT USAGE AND THAT ONLY A RE-DESIGNED OR MODIFIED PART WOULD PERMANENTLY CORRECT THE PROBLEM. SINCE THIS WAS BEYOND THE DEALER''S CAPABILITY, THEY RECOMMENDED THAT I CONTACT GM CUSTOMER ASSISTANCE AND NOTIFY THEM OF THE PROBLEM AND ATTEMPT TO RESOLVE THE ISSUE WITH THEM. THIS IS CURRENTLY BEING DONE. SINCE MY VEHICLE WAS ONE OF THE FIRST ON THE LOT, I BELIEVE THAT THIS COMPLAINT MIGHT ALSO BE ONE OF THE FIRST OF ITS TYPE. I AM PARTICULARLY CONCERNED BECAUSE MY CHILDREN ARE PRIMARILY THE REAR SEAT PASSENGERS AND I NOW QUESTION THE SEATBELT STRENGTH, PARTICULARLY KNOWING THAT THE EDGES OF THE BELTS HAVE BEEN CONSTANTLY RUBBING AND ABRADING THE HARD PLASTIC TRIM PANELS THAT SURROUND THEM. TO DATE, THIS VEHICLE HAS NOT BEEN IN ANY ACCIDENTS AND I AM CALLING THIS PROBLEM TO YOUR ATTENTION JUST FOR INFORMATIONAL PURPOSES AND TO INSURE A FOLLOWUP BY GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004499January 23, 2003
AIR BAGS:FRONTAL
WHILE DRIVING ON HIGHWAY, CONSUMER'S VEHICLE SKIDDED FROM THE RIGHT TO THE LEFT LANE. WITHOUT WARNING THE DRIVER'S SIDE AIR BAG FULLY DEPLOYED WHILE THE PASSENGER SIDE AIR BAG PARTIALLY DEPLOYED. CONSUMER'S VISIBILITY WAS COMPLETELY BLOCKED RESULTING IN CAR CRASHING INTO THE GUARDRAIL. *TS BOTH AIR BAGS DEPLOYED AND WERE FULLY DEFLATED BEFORE IMPACT. *SCC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10004090January 17, 2003
EXTERIOR LIGHTING:HEADLIGHTS
THE VEHICLES HEADLIGHTS ARE STARTING TO ACCUMULATE MOISTURE. CONSUMER STATES"ONCE MOISTURE IS TRAP INSIDE, THE LIGHTS ARE LESS NOTICEABLE TO OTHER DRIVERS AND OBSTRUCTS DRIVERS VISIBILITY." CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002621January 13, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE
TRANSMISSION/DRIVELINE FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000700January 3, 2003
SEAT BELTS:REAR/OTHER
I HAVE A 2002 CHEVROLET AVALANCHE - THE RIGHT REAR SEAT BELT WILL NOT LATCH WITHOUT A GREAT DEAL OF EFFORT, IN MOST INSTANCES YOU ACTUALLY HAVE TO GET HELP TO LATCH THE SEAT BELT - IT APPEARS THE SEAT IS IN THE WAY OR THE LATCH ASSEMBLY IS TOO SHORT - EVIDENTLY THIS IS COMMON WITH ALL 2002 AVALANCHES - I DID CHECK OUT OTHER AVALANCHES ON THE DEALERS LOT AND THEY ALL HAD THE SAME PROBLEM - CHEVROLET SAYS THAT GM HAS NO FIX FOR THIS PROBLEM - THIS CONDITION IS VERY UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001645December 30, 2002
UNKNOWN OR OTHER
VEHICLE DOESN'T COME EQUIPPED WITH THE DOOR AJAR WARNING FEATURE. CONSUMER FEELS THIS IS UNSAFE, CAUSE WHILE DRIVING WITH THEIR INFANT IN THE BACK SEAT, THE PASSENGER SIDE DOOR WAS AJAR, AND CONSUMER WASN'T AWARE OF IT. THE CHILD COULD OF FELL OUT OF THE VEHICLE. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000328December 20, 2002
SERVICE BRAKES, HYDRAULIC
BRAKE PEDAL GOES TO THE FLOOR WHEN APPLYING BRAKES TO COME TO A STOP. THIS HAS HAPPENED FIVE (5) TIMES. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001053December 17, 2002
ENGINE AND ENGINE COOLING
CONSUMER STATES THAT WHEN MAKING RIGHT TURNS THE VEHICLE STALLS RESULTING IN LOSS OF STEERING CONTROL AND BRAKES. PROBLEM IS INTERMITTENT BUT BECOMING MORE FREQUENT. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Avalanche