Chevrolet Avalanche Complaints (2002)

658 consumer complaints on file.

#10047553November 25, 2003
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
BOTH MY TAILGATE CABLES SNAPPED AT THE SAME TIME ON MY 2002 CHEVY AVALANCHE ON A BOY SCOUT CAMP OUT. TWO OF THE FATHERS (ABOUT 400 LBS) WERE SITTING ON THE TAILGATE WHEN THEY BOTH SNAPPED. LUCKY THAT THEY LANDED ON THEIR FEET AND DID NOT GET HURT. BOTH LOOK LIKE THEY ARE BLACK AND CORRODED FROM THE INSIDE. SNAPPED AT THE SAME PLACE ON BOTH CABLES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047252November 20, 2003
VISIBILITY:GLASS, SIDE/REAR
CONSISTENT CRACKING OF ENCAPSULATION SURROUNDING MIDGATE WINDOW OF 2002 CHEVROLET AVALANCHES BUILT PRIOR TO OCTOBER 2001. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048326November 19, 2003
TIRES
WHILE DRIVING VEHICLE AT 72 MPH FRONT DRIVER'S SIDE TIRE BLEW OUT, CAUSING THE CONSUMER TO PULL OFF THE ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047018November 16, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I OWN A 2002 CHEVY AVALANCHE THAT II AM THE SECOND OWNER. THERE IS LESS THAN 36,000 MILES ON THE VEHICLE WHILE WE TRAVELING WE NOTICE THE BRAKES SQUEALING. BEFORE WE COULD MAKE IT HOME WE HAD METAL TO METAL AND HAD TO USE ARE TRAILER BRAKES TO HELP STOP US. WE HAVE THREE CHILDREN AND HAD TO TRAVEL TWO HOURS ON A SUNDAY HOME UNSAFE. WE IMMEDIATELY TOOK IT TO A BRAKE SPECIALIST AND THEY INFORMED US THAT WE WOULD NEED 4 NEW ROTORS. THE SERVICEMAN STATED THAT THE CALIPER HAD A PROBLEM AND IT BURN THE BRAKE PADS COMPLETELY OFF THE ROTORS AND THE ROTORS WERE JUNK. HE ALSO STATED THIS IS A KNOW PROBLEM AND WE WERE NOT THE FIRST. THE ROTORS WERE PEELING. WHEN I CONTACTED OUR GMC DEALER THEY HAD A GMC REP. LOOK AT OUR ROTORS. THE REPRESENTATIVE SAID THEY COULD NOT DO ANYTHING ABOUT IT, THAT THE BRAKES ARE WEARABLE AND NOT COVERED UNDER THE WARRANTY. MAYBE IF WE WERE THE 1ST OWNER THEY MIGHT BEEN ABLE TO HELP US. THE DEALER STATED THIS MIGHT OF BEEN A SAFETY ISSUE. THE GMC REP SAID THEY SHOULD OF HAD IT TOWED. OUR DEALER DID STATE THEY ARE HAVING A LOT OF PROBLEMS WITH THE ROTORS AND CALIPERS AND FORD, JEEP, CHRYSLER WERE ALSO. WE HAD TO HAD TO SPEND OVER $800 TO GET OUR VEHICLE SAFE. WE DRIVE OUR CHILDREN TO DAY CARE AND WANT TO BE SAFE. I AM VERY UPSET. WE HAD TO DRIVE OVER TWO HOURS TO GET HOME AND HAD TO USE OUR TRAILER BRAKES TO HELP STOP US... I AM SURE WE WILL NEED TO BE REPLACING THOSE BRAKES PROBLEM SOON BECAUSE OF THIS. I FEEL THIS SHOULD HAVE BEEN COVERED UNDER OUR WARRANTY. I HAVE NEVER BEEN TOLD OR EVEN HEARD OF ANYONE NOT COVERING US BECAUSE WE WERE NOT THE ORIGINAL OWNERS. WHY WOULD THE DEALERS SELL VEHICLES STATE THAT IT IS STILL UNDER WARRANTY UNTIL 3 YEARS OR 36,000 MILES. PLEASE INVESTIGATE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046984November 15, 2003
AIR BAGS:FRONTAL, STEERING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION
TRAVELING AT 65 MPH PASSING ANOTHER CAR SWITCHED LAND AND REAREND WENT OUT. DID 360 DEGREE AND HIT THE SIDE ON HIGH WAY. AIR BAG DID NOT DEPLOY. IT DID $9000 IN DAMAGE TO THE FRONT END. STEERING FEELS LIKE ITS HITTING ANOTHER METAL DEALER HAS TO GREASE THE STEERING SHAFT EVERY 25,000 MILES FACTORY DEFECT BUT I HAVE TO PAY FOR IT AFTER WARRANTY RAN OUT. APPLYING BRAKE WHEN MAKING A TURN IF TRUCK GOES OVER A ROAD HOLE OR BUMP IN THE ROAD ANTI-LOCK BRAKE DOES NOT WORK AND LOOSE CONTROL OF THE TRUCK. SUSPENSION IS NOT GOOD. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
3
#10046846November 13, 2003
VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW FRAME STARTING TO SPLIT. TALKED TO DEALER AND THEY STATED THAT THEY HAVE SEEN 5 OTHERS DO THE SAME THING. CHEVROLET SHOULD RECALL THIS DEFECT DESIGN. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046811November 12, 2003
ENGINE AND ENGINE COOLING
2002 CHEVY AVALANCHE, 5.3L ENGINE SEIZED UP ON ME AS I WAS DRIVING AND COULD HAVE CAUSED AN ACCIDENT AS I LOST POWER. I'M NOT GETTING ANY SATISFACTION FROM GM OR THE DEALER AS TO WHY THIS HAPPENED. I JUST WANT A NEW ENGINE. CAN YOU HELP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046217November 3, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE REVERSING VEHICLE HIT A LAMP POLE. UPON IMPACT, VEHICLE WAS STUCK IN FULL THROTTLE. VEHICLE FAILED TO MOVE BECAUSE IT WAS ALREADY PROPPED AGAINST THE POLE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10042269October 24, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE CONSUMER HEARD A RUMBLING NOISE COMING FROM FRONT AND REAR WHEELS. THE MECHANIC REPLACED THE FRONT AND REAR PINION BEARINGS BUT THIS DID NOT REMEDY THE PROBLEM. LATER THE DIFFERENTIAL WAS FOUND TO BE THE PROBLEM AND IT WAS REPLACED. *NLM *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043240October 20, 2003
STRUCTURE:FRAME AND MEMBERS
WHILE TRAVELING ON A STATE 2 LANE HIGHWAY AT HIGH WAY SPEED, THE SPARE TIRE DROPPED FROM IT'S STORAGE AREA UNDER TRUCK BED. CABLE SYSTEM HOLDING SPARE IN PLACE HAD FRAYED AND WORN THROUGH TO BREAKING POINT, THUS RELEASING INFLATED SPARE ONTO ROAD SURFACE, CAUSING SPARE TO BOUNCE APPROXIMATELY 6 FEET INTO AIR AND ROLLED OFF THE HIGH WAY ON TO SHOULDER AT SPEED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041308October 6, 2003
PARKING BRAKE
MY 2002 AVALANCHE FAILED THE STATE INSPECTION BECAUSE THE EMERGENCY BRAKE WOULD NOT HOLD. I NEVER USE THE EMERGENCY BRAKE AND THE INSPECTOR SAID THE MAJORITY OF THE AVALALACHE'S THAT HE CHECKED HAVE THE SAME PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039018September 16, 2003
STRUCTURE
BED OF TRUCK IS LEAKING EVERYTHING GETS WET. IT IS ALSO LEAKING INTO THE CAB OF TRUCK> THIS WAS A CONCERN WHEN I PURCHASED IT AND WAS ASSURED THERE WOULD NOT EVER BE A PROBLEM. HAVE HAD IT TO DEALER HERE 2 TIMES AND STILL LEAKING. HAVE WHOOPING SOUND FROM SUN ROOF IN OPEN POSITION, IF I HOLD UP ON IT, IT STOPS. THIS I WAS TOLD COULD NOT BE FIXED. SPRINGS ARE JUST TOO WEAK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037493September 8, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
I HAD MY CHEVROLET AVAILABLE TO THE DEALER THREE TIMES TO FIND OIL SPRAYING UP ON THE DRIVERS DOOR THEY FOUND A CRACK IN THE FRONT DIFFER. SAID THEY PUT IN SOME GO IN THE CRACK AND IT DOESNT NEED REPLACED. IN MY OPION THE CASTING IN CHEVY AVALNCHES ARE DEFFECTIVE AND NEED REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037028September 2, 2003
EXTERIOR LIGHTING:FOG LIGHTS
I HAVE HAD 3 BROKEN BRACKETS ON MY RUNNING LIGHTS SINCE I BOUGHT MY 2002 CHEVROLET AVALANCHE. BUT SINCE I HAVE 62,000 MILE ON IT IT HAS NOW BECOME MY PROBLEM. IN ORDER TO REPLACE THE BRACKETS YOU HAVE TO REPLACE THE WHOLE LIGHT. WHICH I HAVE DONE 6 MONTHS AFTER I RECEIVED THE TRUCK FOR THE SUM OF $70.00. NOW I NEED TO REPLACE BOTH LIGHTS FOR THE SUM OF $100. APIECE. I FEEL THIS IS A DESIGN DEFECT AND CHEVY SHOULD TAKE CARE OF IT. ALSO MY CHECK ENIGINE LIGHT HAS BEEN GOING ON ONCE A MONTH FOR THREE MONTHS AND THAT SEEMS TO BE MY PROBLEM TO. I BOUGHT THE TRUCK IN WORCESTER MASS. AND HAVE SINCE MOVED TO MAINE AND HAVE TO TRAVEL 300 MILES TO BRING IT BACK TO THE DEALER JUST TO BE TOLD BY CHEVY THAT IT IS MY PROBLEM. I WANT THE CONSUMERS TO BEWARE THAT JUST BECAUSE YOU PAY $37,000 FOR A TRUCK DOESN'T MEAN THAT THE MANUFACUTER WILL STICK BY THEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033282August 21, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THE DRIVERS OUTSIDE MIRROR IS SHOWING DOUBLE IMAGES. AUTO-DIMMING MIRROR HAS BEEN REPLACED BY DEALER 3 TIMES AND STILL HAS SAME PROBLEM. MIRROR DOES NOT SHOW DOUBLE IMAGES IF REPLACED WITH STANDARD MIRROR. MIRROR WAS NOT DOING THIS WHEN PURCHASED NEW IN 8/02. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033088August 19, 2003
SUSPENSION:FRONT
WHEN TURNING TO THE LEFT OR RIGHT, A SEVERE POPPING NOISE IS HEARD FROM THE UNDERCARRIAGE AND CAN EASILY BE FELT IN ONE'S FEET. HAVE BEEN INTO THE DEALER ON NUMEROUS OCCASIONS FOR REPAIR TO NO AVAIL. DEALER WANTS ME TO "LIVE WITH IT" FOR A WHILE AND SEE IF IT GETS WORSE. UNACCEPTABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032961August 17, 2003
STRUCTURE:FRAME AND MEMBERS
REAR 3 PANEL DECK LID LEAKS. 2 DEALERS STATED THAT THE DECK LID IS NOT ADVERTISED AS "WATERPROOF", ONLY "WEATHERPROOF". THE DECK LID LEAKS WHEN PARKED OR DRIVING THRU LIGHT RAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032963August 17, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FRONT BRAKES RATTLE WHEN GOING OVER POT HOLES AND SPEED BUMPS AT ANY SPEED. RATTLE GOES AWAY WHEN APPLYING THE BRAKES. 2 DEALERS STATED THAT ONLY OEM CHEVROLET PADS CAN BE USED WHEN DOING A BREAK JOB ON THE FRONT/REAR BRAKES. SHOP THAT DID 2 BRAKE JOBS IN 48000 MILES STATED THAT FRONT AND REAR BRAKE WEAR WAS "UNUSUALY HIGH" FOR MANUFACTURER PARTS AND INSTALLED AFTERMARKET "LIFETIME" BRAKES. WHILE THE SHOP (THANKFULLY) WILL RETIGHTEN THE BREAKS AT NO COST AS NEEDED, I THINK THIS IS NOT A GOOD ANSWER TO THE PRPBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012312August 12, 2003
STRUCTURE
WATER HAS LEAKED INSIDE THE PASSENGER COMPARTMENT SINCE PURCHASED. THE DEALER HAS ATTEMPTED TO REPAIR THE PROBLEM FOR OVER A YEAR. THE MANUFACTURERS LEGAL DEPARTMENT RECENTLY ADVISED THE CONSUMER THAT THEY WILL MAKE NO FURTHER REPAIR ATTEMPTS AND THAT THE LEAK IS DEEMED REASONABLE/ACCEPTABLE. *NLM *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032494August 8, 2003
AIR BAGS
THE CONSUMER LOSS CONTROL OF THE VEHICLE AND HIT A UTILITY POLE, AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS NOT INJURED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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