Chevrolet Avalanche Complaints (2002)

658 consumer complaints on file.

#10100221November 19, 2004
PARKING BRAKE:CONVENTIONAL, POWER TRAIN:AUTOMATIC TRANSMISSION
PARKING BRAKE FAILURE INVOLVING 2002 CHEVROLET AVALANCHE. THERE WAS NO DAMAGE OR INJURY. HOWEVER, WHEN BROUGHT IN FOR REPAIR, I WAS GIVEN A REPORT THAT STATES, ACCORDING TO CHEVROLET TECHNICAL ASSISTANCE "PARKING BRAKE IS NOT DESIGNED TO HOLD ON A DOWN SLOPE AND ONLY DESIGNED TO HOLD AT 8% GRADE ON UP SLOPE." THIS RUNS COUNTER TO THE 2002 CHEVROLET AVALANCHE OWNERS MANUAL, SECTION 7-20, ENTITLED "PARKING BRAKE AND AUTOMATIC TRANSMISSION PARK MECHANISM CHECK WHICH INSTRUCTS AS FOLLOWS: "PARK ON A FAIRLY STEEP HILL, WITH THE VEHICLE FACING DOWNHILL" AND PROCEEDS TO GIVE STEPS FOR CHECKING THE PARKING BRAKE FUNCTION THAT CREATE A CLEAR EXPECTATION THAT THE PARKING BRAKE SHOULD FUNCTION "ON A FAIRLY STEEP HILL." SINCE BRINGING MY VEHICLE FOR REQUESTED ADJUSTMENT/REPAIR, I CONTINUE TO FIND THAT THE PARKING BRAKE WILL NOT HOLD WITH THE VEHICLE FACING DOWNHILL ON EVEN A MODEST SLOPE.*AK KNOWING THAT I CANNOT RELY ON THE PARKING BRAKE, FOR NOW I WILL TAKE OTHER STEPS TO ASSURE SAFETY. I AM VERY CONCERNED FOR OTHER OWNERS OF THIS VEHICLE ... FOR THEIR SAFETY AND THE SAFETY OF THEIR FAMILIES. IF AN OWNER, UNAWARE OF THIS DEFECT, HAVING A DRIVEWAY OF ANY MODEST SLOPE, RELIES ON THIS VEHICLE'S PARKING BRAKE ... THEY CLEARLY FACE THE RISK OF UNEXPECTED MOVEMENT OF THE VEHICLE ... RISKING DAMAGE TO PROPERTY OR TO HUMAN LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098326November 5, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
2002 CHEVROLET AVALANCHE. FAILURE OF REAR WINDOW FRAME, PRODUCING TWO POINTS OF SEPARATION. GLASS IS INTACT, FRAME ASSOCIATED WITH REAR DEFROSTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101197November 3, 2004
SUSPENSION, STRUCTURE:FRAME AND MEMBERS, SERVICE BRAKES, HYDRAULIC
VEHICLE HAS RUSTED BRAKE ROTOR. PROBLEMS WITH FRAME AND SUSPENSION SYSTEM COMPONENTS THE FRAME AND SUSPENSION RUSTED TO THE POINT OF METAL FATIGUE ESPECIALLY AT THE POINTS OF WELD THAT HOLD THE SUSPENSION TO THE FRAME. THE ROTORS WERE TORE UP AND THE PADS WERE GROUND DOWN. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091478November 3, 2004
CHILD SEAT:HARNESS/CROTCH BUCKLE, CHILD SEAT:RETRACTOR
THE CONSUMER PLACED THE CHILD INSIDE OF THE BOOSTER SEAT, THE BOOSTER SEAT SHOULDER BELT GUIDE HAD AN OPENING INSIDE THE LOOP, THAT WOULD CATCH ON THE SEAT BELT. PLEASE FILL IN ADDITIONAL INFORMATION. *JB IF THE BOOSTER SEAT IS ON THE DRIVERS SIDE THE SEAT BELT SLIDES OUT OF THE LOOP. THE SEAT BELT GUIDE LOOP SLOT SLANTS IN THE SAME DIRECTION THAT THE SEAT BELT RETRACTS PULLING THE BELT OUT OF THE GUIDE LOOP. THE ONLY WAY THE SEAT AN BE SAFELY USED IS ON THE PASSENGER SIDE OF THE VEHICLE BECAUSE THE LOOP SLOT SLANTS IN OPPOSITION TOT HE SEAT BELT RETRACTION. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097626October 25, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
THE TAILGATE CABLE BROKE WHILE TWO PERSONS WERE SITTING ON IT. CONSUMER HAD TO TAKE THE VEHICLE TO THE DEALER FOR TAILGATE TO BE INSPECTED ON A NHTSA RECALL 04V129000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096137October 20, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING ON WET PAVEMENT AT APPROXIMATELY 25 MPH, I ATTEMPTED TO SLOW MY VEHICLE AS I APPROACHED AN AREA OF FLOWING WATER. I APPLIED THE BRAKES AS I NORMALLY WOULD. THE VEHICLE DID NOT SLOW UP, INSTEAD, THE BACK END BEGAN TO BREAK LOOSE AND SPIN AROUND. THE VEHICLE SPUN AROUND TWICE AND CAME TO REST AGAINST A UTILITY POLE. THE ABS BRAKES OBVOIUSLY DID NOT PERFORM AS THEY SHOULD HAVE. INSTEAD OF SLOWING THE VEHICLE, THEY CAUSED THE VEHICLE TO GO INTO THE UNCONTROLLABLE SPINOUT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10095501October 8, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
THE CONSUMER EXPERIENCED PROBLEMS WITH THE TAILGATE RELEASING AND HAD IT REPAIRED BY THE DEALER TWICE. THE CONSUMER RECEIVED A RECALL LETTER ON THE TAILGATE FOR THE STRAPS. THE MANUFACTURER WAS CONTACTED ABOUT THE PROBLEM AND MADE THE ADDITIONAL REPAIRS TO THE TAILGATE WHICH RELEASED EVEN WHEN LOCKED WITH A KEY. 04V129000. *JB. THE CONSUMER EXPERIENCED PROBLEMS WITH THE TAILGATE RELEASING AND HAD IT REPAIRED BY THE DEALER TWICE. THE CONSUMER RECEIVED A RECALL LETTER 04V129000 ON TAILGATE STRAPS. THE MANUFACTURER WAS CONTACTED ABOUT THE PROBLEM AND MADE THE ADDITIONAL REPAIRS TO THE TAILGATE WHICH RELEASED WHEN LOCKED WITH KEY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093776October 7, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
TAILGATE STRAP ON MY 2002 CHEVROLET AVALANCHE HAS BROKEN. DEALER IS REFUSING TO FIX SAYING MY VEHICLE IS NOT IN RECALL. WAS BUILT IN SEPTEMBER 2001. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093694October 6, 2004
PARKING BRAKE
2002 CHEVROLET AVALANCHE Z66 HAS FAILED PARKING BRAKE. I DO NOT TOW OR EVEN USE THE BRAKE. HOWEVER IN ATTEMPTING TO PASS TEXAS STATE INSPECTION, MY PARKING BRAKE FAILS. WHEN BRAKE IS SET IN ALL THE WAY, TRUCK PUT IN DRIVE, TRUCK WILL MOVE FORWARD AS IF BRAKE IS NOT SET. CHEVYTALK.ORG HAS OVER 5000 POST OF USERS ON THIS SAME ITEM. CHEVY ASE MECHANIC SAID IT'S A KNOWN DESIGN FLAW IN THE CLIPS THAT CAUSES E-BRAKE TO WEAR EVEN IF NEVER USED. MY CONCERN IS THAT IF I NEED IT, DUE TO A HYDROLIC FAILURE, IT DOESN'T WORK. CONTACTED DEALER AND THEY CLAIM IT IS NOT PART OF WARRANTY. Y UNDERSTANDING IS THAT THIS DEFECT EXISTIS TO PROVIDE GM WITH A COST SAVINGS IN MANUFACTURING, BUT IT IS AT THE COST OF THOUSANDS OF DRIVERS AND THIER FAMILIES. IS THAT WORTH IT?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090136October 6, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
THE TAILGATE CABLES BROKE WHILE CONSUMER WAS STANDING ON TOP OF THE TAILGATE. AS A RESULT, DRIVER SUSTAINED MAJOR INJURIES, AND WAS TRANSPORTED TO TA HOSPITAL BY CAR. CONSUMER CONTACTED THE DEALER, AND WAS INFORMED THAT THE TAILGATE CABLES NEEDED TO BE REPLACED. *AK *TC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10094421September 27, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
REAR BRAKE COVER PLATES RUSTED. VEHICLE DID NOT PASS STATE INSPECTION. CONSUMER WAS CONCERNED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093018September 22, 2004
PARKING BRAKE
MY EMERGENCY BRAKE DOES NOT WORK ON MY 2002 CHEVROLET AVALANCHE 1500 SERIES. I WENT TO GET IT INSPECTED TODAY AND IT FAILED INSPECTION B/C OF THIS PROBLEM....WHICH I HAD NO IDEA OF! I AM GLAD I FOUND OUT THIS WAY. I WAS TOLD THAT IT WAS A COMMON PROBLEM ON CHEVROLETS AND IT IS QUITE AN EXPENSIVE PROBLEM TO FIX. I CALLED PARKS CHEVROLET IN CHARLOTTE AND THEY WANT ME TO COME BY NEXT TUESDAY TO GET IT LOOKED AT AND FIXED. BUT IF THIS A COMMON PROBLEM SHOULDN'T IT BE RECALLED OR SHOULDN'T THE VEHICLE TELL ME THAT THE EMERGENCY BRAKE IS NOT WORKING?? I THINK THIS IS A HUGE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094131September 22, 2004
PARKING BRAKE
WHILE APPLYING THE PARKING BRAKE VEHICLE FAILED. THERE WAS NO BRAKING POWER. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT PARKING BRAKE NEEDED TO BE REPLACED. ALSO, RECALL ISSUED DID NOT INCLUDE THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090923September 13, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
WHILE LOADING A 4 WHEELER ONTO MY 2002 CHEVY AVALANCHE, BOTH TAILGATE CABLES SNAPPED AND THE TAILGATE COMPLETELY FELL OFF. THE 4 WHEELER, MYSELF, AND THE RAMPS THAT WERE ON THE TAILGATE ALL FELL TO THE GROUND. THE DEALER REPLACED THE TAILGATE CABLES, BUT THE DAMAGE TO THE TAILGATE HAS NOT BEEN REMEDIED. I HAVE CONTACTED GM AND THEY ARE WORKING THE ISSUE, BUT IT HAS NOT BEEN RESOLVED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090831September 11, 2004
TIRES:TREAD/BELT
WHILE TRAVELING NORTH ON INTERSTATE-15 THROUGH ST. GEORGE, UTAH, I EXPERIENCED A TIRE TREAD SEPARATION ON MY LEFT REAR FIRESTONE STEELTEX RADIAL TIRE AT APPROXIMATELY 65 MPH WHILE TOWING MY 23 FOOT TRAVEL TRAILER. TOTAL TIRE MILEAGE: 26,995 MILES. THE TIRE DID NOT DEFLATE, I WAS ABLE TO MAINTAIN CONTROL OF MY 2002 CHEVY AVALANCHE 2500 TRUCK AND GET STOPPED AT THE SIDE OF THE ROAD. AFTER INSPECTING THE VEHICLE FOR DAMAGE, I WAS ABLE TO DRIVE OFF THE I-15 WITHIN APPROXIMATELY 1.5 MILES AT 15 MPH AND INSTALL A SPARE TIRE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091564September 8, 2004
TIRES:TREAD/BELT
ON THE HIGHWAY LEFT REAR TIRE SEPARATED, THE SPARE WAS PLACED ON, AND VEHICLE WAS DRIVEN TO THE TIRE DEALER, WHERE THE REMAINING TIRES WERE ALSO FOUND TO BE DEFECTIVE. MANUFACTURER STATED TIRES WERE DEFECTIVE AND WAS WILLINGTO REPLACE THEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090526September 7, 2004
PARKING BRAKE
PARKING BRAKE DOES NOT HOLD VEHICLE. THE BRAKE DOES NOT LOCK THE BACK WHEELS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090253September 2, 2004
TIRES:TREAD/BELT
WHILE DRIVING 55 MPH FRONT DRIVER'S SIDE TIRE TREAD SEPARATED. AS A RESULT, DRIVER LOST CONTRO,L BUT MANAGED TO GAIN IT BACK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088944September 1, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
INTERMITTENT AT HIGHWAY SPEEDS ALL WARNING LIGHTS COME ON. ALL DASH GAGES ZERO OUT AND THE ENGINE IS NON RESPONSIVE TO ADDITIONAL THROTTLE. AFTER PULLING OVER AND CYCLING THE IGNITION OFF AND BACK ON THE GAGES WILL INTERMITTENTLY RESET AND WORK PROPERLY.THIS WAS REPORTED TO LOCAL CHEVROLET DEALER. THEY DUPLICATED THE PROBLEM IN A TEST DRIVE AND STATED IT WAS BECAUSE OF A AFTER MARKET AUTO START SECURITY SYSTEM. THE COMPANY THAT INSTALLED THE AUTO START SYSTEM CHECKED IT OUT AND FOUND NOTHING WRONG WITH THE INSTALL OR THE AUTO START HARDWARE. I HAD THEM REMOVE THE AUTO START HARD WARE, THE PROBLEM MANIFESTED AGAIN. I TOOK IT BACK TO THE CHEVROLET DEALER. THEY DIAGNOSED THE PROBLEM AS THE IGNITION SWITCH. REMOVED AND REPLACED SWITCH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088849August 30, 2004
EXTERIOR LIGHTING
I TOOK MY 02 AVALANCHE IN FOR WARRANTY SERVICE WORK FOR SERVERAL ITEMS. ONE ITEM WAS NOT FIXED TO MY SATISFACTION. I REPORTED CONDENSATION IN MY DAYTIME RUNNING LIGHTS/FOG LIGHT HOUSING. NOT ONLY WAS THERE CONDENSATION, THERE WAS STANDING WATER. WHEN I PICKED UP MY VEHICLE I LOOKED AND THE LIGHTS SEEMED TO BE OK, BUT BY THE TIME I ARRIVED HOME 15 MINUTES LATER, THERE WAS CONDENSATION IN THEM AGAIN. I CALLED THE DEALER TO FIND OUT THAT THEY DIDN'T REPLACE THEM, THEY ONLY "CLEANED THEM OUT AND RESEALED THEM". UPON FURTHER INSPECTION I NOTICED THAT THEY SEPARATED THE HOUSING FROM THE LENS AND THEN USED SILICONE SEALANT TO PUT THEM BACK TOGETHER. THE DEALERSHIP I TOOK IT TO STATED THERE WAS A BULLETIN FROM GM STATING THAT SOME CONDENSATION IS NORMAL AND THE FIX THEY PERFORMED WAS ALL THEY WERE ALLOWED TO DO. I CONTACTED GM AND RECEIVED THE SAME INFORMATION. I TOOK THE VEHICLE BACK IN AGAIN FOR THE CONDENSATION, THEY HAVE NOW PERFORMED THE SAME FIX. I TOLD THEM AND THE GM REP ON THE PHONE THAT THIS WAS A SAFETY ISSUE, THAT NO AMOUNT OF CONDENSATION IN MY LIGHT HOUSING IS ACCEPTABLE. NOW I AM UNWILLING TO USE MY FOG LIGHTS DUE TO THE FACT I AM CONCERNED ABOUT POSSIBLE SAFETY ISSUES WITH THE LENS AND THE CONDENSATION AS WELL AS THE NOW SILICONE BEING SO CLOSE TO THE HEAT OF THE FOG LIGHTS. GM IS REFUSING TO REPLACE MY LIGHT HOUSINGS, I CONSIDER THIS A SERIOUS SAFETY ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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