Chevrolet Avalanche Complaints (2002)

658 consumer complaints on file.

#10121883May 23, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP HAS QUIT ON 3 CHEVROLET PRODUCTS OVER THE PAST 4 YEARS - EACH AT ABOUT 75,000 MILES. LAST ONE ON AN AVALANCHE WHILE DRIVING DOWN THE HIGHWAY. NO ACCIDENT OCCURRED. FATHER-IN-LAW ALSO HAD FUEL PUMP FAILURE ON CHEVROLET PICKUP AT ABOUT 75,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120586May 10, 2005
SERVICE BRAKES, AIR:ANTILOCK
TRUCK WAS AT SLOW SPEED/ICY SNOW CONDITION. WAS APPX 10 MPH OR UNDER. WHEN BRAKING THE ABS ENGAGED AND TRUCK WOULD NOT STOP. VEHICLE HIT POLE AS VEHICLE WOULD NOT STOP. FRONT BUMPER/GRILLE AND REINFORCEMENT DAMAGE BUT AIR BAG DID NOT GO OFF.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10120196May 8, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI-LOCK BRAKES ACTIVATE AT LOW SPEED WHEN TRYING TO STOP. HAPPENS OFTEN AND TO CORRECT PROBLEM I WILL REMOVE FUSE FROM ABS SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119432May 3, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I NOTICED BRAKE DRAG/SQUEAL ON THE REAR BRAKES OF MY 2002 CHEVROLET AVALANCHE. I TOOK IT TO A REPAIR SHOP AND WAS TOLD THE REAR BRAKES WHERE SHOT ... AND ... THE ROTORS WERE SO CORRODED THEY COULDN'T BE REPAIRED ... THEY HAD TO BE REPLACED. ABOUT 3 MONTHS AFTER THE REPAIRS I BEGAN NOTICING BRAKE DRAG/SQUEAL IN MY REAR BRAKES AGAIN. I TOOK IT BACK TO THE SHOP THAT DID THE REPAIRS AND WAS TOLD THE BRAKES WERE FINE AND IT MIGHT JUST BE "BRAKE DUST BUILDUP." I AM CONVINCED THERE IS SOMETHING WRONG WITH MY REAR BRAKES AND I PLAN TO TAKE MY TRUCK TO A LOCAL CHEVROLET DEALER AS SOON AS I HAVE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119468May 3, 2005
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
PARKING BRAKE FAILS TO HOLD THE VEHICLE. PEDAL GOES TO THE FLOOR BUT PARKING BRAKE DOES NOT ENGAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119498May 3, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I WAS PULLING INTO PARKING SPOT AND BRAKE PEDAL WENT HARD. THE 2002 CHEVY AVALANCHE WOULD NOT STOP AND STEPPED ON E-BRAKE TO STOP. THIS VEHICLE HAD 3 OTHER FAILURES ALL AT SLOW SPEEDS. THE ABS LIGHT NEVER CAME ON DURING THESE FAILURES. I REMOVED ABS FUSE AND THERE HAVE BEEN NO BRAKE FAILURES SINCE. THIS TRUCK WEIGHS 5700LBS.AND I SAY STOPS BETTER WITHOUT THE ABS FUSE. AT 19000 MILES ALL 4 ROTORS AND BRAKE PADS HAD TO BE REPLACED BECAUSE THE INSIDE OF THE ROTORS HAD FLAKED AND RUSTED SO BADLY THAT THE INSIDE PADS WHERE DOWN TO METAL. GM STATES BRAKES ARE NOT COVERED ON THERE BUMPER TO BUMPER 3/36000 WARRANTY. THE ABS FAILURE OCCURED AT 23000 MILES. I ALSO DELIVER AUTO PARTS IN A 2002 S-10 CHEVY PICKUP THAT HAS THE SAME ABS FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119396May 2, 2005
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
I WAS DRIVING AND MY ANTI LOCK BRAKES LOCKED CAUSING ME TO ALMOST HIT A CAR ONE TIME AND A CO WORKER ANOTHER. THERE WAS A CLINKING NOISE FOLLOWING, I FOUND OUT THAT IT WAS MY DRIVER SIDE WHEEL BEARING AND SPEED SENSOR AND LATELY A LOT OF GMC/CHEVY VEHICLES HAVE BEEN RUMORED TO HAVE THE SIMILAR PROBLEM. $300 LATER IT'S FIXED, WHY ISN'T THIS A SAFETY RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117788April 12, 2005
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
WHILE DRIVING 55 MPH THE TAILGATE DOOR FELL OFF. THE CAUSE HAS YET TO BE DETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116632April 8, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, PARKING BRAKE:CONVENTIONAL
1) ANTI-LOCK BRAKE UNIT FAILED; ) PARK BRAKE NEEDS ADJUSTING EVERY 4 MOS EVENTHOUGH USED DAILY; 2) BOTH FOUND IN DRIVEWAY; NO ACCIDENT 3) REPLACE ABS UNIT AT $950 , AND READJUST PARKING BRAKE AT $80 EACH TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116068March 30, 2005
STEERING:HYDRAULIC POWER ASSIST:PUMP
(1) THERE WAS NOT ANY SPECIFIC EVENT, I WAS TURNING DOWN MY DRIVEWAY WHEN THE STEERING IMMEDIATELY BECAME EXTREMELY HEAVY AND THE WHEEL COULD NOT BE TURNED. (2) I COULD NOT TURN THE WHEEL OR STOP BEFORE HITTING MY TRASH CONTAINERS AT THE END OF THE DRIVEWAY. (3) POWER STEERING PUMP WAS REPLACED. THE SHAFT HAD BROKEN INSIDE THE PUMP.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10115185March 30, 2005
SEATS:FRONT ASSEMBLY:POWER ADJUST, EXTERIOR LIGHTING:FOG LIGHTS
WHILE DRIVING, THE FRONT SEAT BACK MOVED ON ITS OWN. THE DRIVER TRIED TO MAKE AN ADJUSTMENT WITH SEAT, BUT IT FAILED TO ADJUST PROPERLY. THE PROBLEM STILL REMAINS, AND THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE MECHANIC ADVISED DRIVER THAT THE SEAT WAS OPERATING AS DESIGNED. *AK THE LEFT FRONT SEAT BACK COVER BOLTS WERE LOOSE AT THE FRAME. *SC THE FOG LIGHTS CONTAINED CONDENSATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115466March 21, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT LOW SPEEDS ABS SYSTEM ENGAGED AND CAUSED EXTENDED STOPPING DISTANCE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114212March 17, 2005
ELECTRICAL SYSTEM
LIGHTS GO OUT WHILE DRVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115020March 11, 2005
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
CONSUMER STATES THE EMERGENCY BRAKE CABLE IS WEARING. OUT. AS A RESULT, A SQUEAKING NOISE IS PRODUCED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087839March 8, 2005
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
WHILE DRIVING 55 MPH VEHICLE STALLED. DEALER WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK THE CONSUMER STATED THAT THE VEHICLE RESTARTED UNTIL IT GOT TO THE STOP SIGN FAILED BUT WOULD NOT DIE. THE VEHICLE WAS ROAD TESTED AND THE ENGINE DIED. THE CONSUMER WAS UNABLE TO SHIFT INTO NEUTRAL AND CRANK ENGINE. THE CONSUMER WAS ABLE TO RESTART THE ENGINE AND THE ENGINE HAD AN EXTENDED CRANK TIME. THE CONSUMER STATED THAT THE RADIO WOULD NOT WORK ALL THE TIME. *TC PHONE INTERVIEW UPDATE (FEBRUARY 15, 2006): THE FIRST DEALER COULDN'T FIND WHAT CAUSED THE ENGINE TO STALL. THEY LATER WENT OUT OF BUSINESS. THE VEHICLE KEPT STALLING WITHOUT WARNING AT ALL SPEED. THE STALLED ENGINE WOULD NOT RESTART IMMEDIATELY. THE SECOND DEALER FIND THE PROBLEM TO BE THE CRANK POSITION SENSOR RIGHT THE WAY. THE SENSOR WAS BROKEN IN SEVERAL PIECES. THE VEHICLE WAS TRADED IN. THE COMPLAINANT WILL TRY TO FIND THE REPAIR INOVICE AND FAX IT TO ODI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113345March 3, 2005
SEATS:FRONT ASSEMBLY:POWER ADJUST, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE DRIVER'S SEAT WOULD MOVE WHILE DRIVING AT ANY SPEED. WHEN APPLYING NORMAL BRAKING CONSUMER CAN HEAR A POPPING NOISE. THE TRUCK WOULD JERK A LITTE AND CONTINUE ON BEFORE STOPPING. ALSO, WHEN APPLYING THE BRAKE AT A SUDDEN STOP WHEELS WOULD LOCK UP. THE DEALER WAS NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112135February 24, 2005
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
POOR CUSTOMER SERVICE ON CHEVROLET AVALANCHE DEFECT FROM ELDORADO CHEVROLET IN MCKINNEY,TEXAS. COLD AIR ON PASSENGER SIDE DUE TO POOR SEALING AT TIME OF PURCHASE. I'M A SINGLE PARENT THAT NEVER RODE ON PASSENGER SIDE UNTIL WARRANTY WAS OUT. BODY REPAIRMAN,JOHN GRIGGS, LED ME TO BELIEVE THAT MY INSURANCE WAS DRAGGING THEIR FEET ON REPAIRING THE CONCERN AFTER AN ACCIDENT THAT COST OVER $10,000 IN REPAIRS. I REQUESTED JOHN TO CALL ME ON THE CONCERN. HE CALLED MY INSURANCE AGENT AND STATED IT COULD NOT BE CAUSED BY ACCIDENT. HE STATED IT WAS A PROBLEM WITH SOME CHEVYS AND THAT THEY WERE NOT SEALED CORRECTLY OR HAVE A BAD ACTUATOR. BRIAN NORTHINGTON, JOHN'S BOSS, OFFERED TO SPLIT THE COST OF $240 TO SEAL IT CORRECTLY SINCE MY WARRANTY WAS OUT. THIS IS A CHEVY PROBLEM FROM GO. BRIAN STATED TWICE IN A CONDESCENDING VOICE HE WAS SO SORRY THAT I DIDN'T HAVE AN EXTENDED WARRANTY THAT WOULD HAVE TAKEN CARE OF THE PROBLEM THAT WAS THERE WHEN THE VEHICLE WAS PURCHASED! THEIR SO CALLED "CUSTOMER SERVICE" STINKS! THIS IS JUST ANOTHER WAY TO BILK MORE MONEY FROM CONSUMERS! I MADE A MISTAKE OF PURCHASING A 2004 TAHOE FROM ELDORADO CHEVROLET LAST YEAR. WHAT A MISTAKE TO DO BUSINESS WITH THEM! THEY DON'T GET IT: SOMETIMES, THEY WIN, BUT THEY REALLY LOOSE!! I HAD BEEN SAVING POINTS ON MY GM CARD, BECAUSE I WAS CONSIDERING A NEW PURCHASE. ELDORADO CHEVROLET HAS SOURED ME ON A GM PRODUCTS EVER AGAIN! DON'T THEY UNDERSTAND WHAT "DO THE RIGHT THING!" MEANS? OH, I FORGOT, THEY'RE IDIOTS. WHY TRY TO SELL A VEHICLE WHEN YOU CAN SHAFT SOMEONE OUT OF $240 AND LOOSE THEM AS A CUSTOMER FOREVER? WHERE DO THEY FIND THESE GUYS? IDIOT COLLEGE? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110566February 15, 2005
ENGINE AND ENGINE COOLING
TRAVELING FROM TEXAS TO FLORIDA, VEHICLE BEGAN STALLING. AT TIMES THE VEHICLE WOULDN'T SHIFT OUT OF LOWER GEARS, AT TIMES IT WOULDN'T START, AT TIMES IT WOULD SHUT OFF. FOUND DEALER IN FLORIDA THAT CHANGED OUT A WIRING HARNESS IN THE STEERING COLUMN. THE VEHICLE HAD LESS THAN 30,000 MILES AT THIS POINT. HAVE ALSO HAD TO HAVE THE ENGINE REPLACED AT 50,000 MILES. DEALER COULDN'T FIGURE OUT WHY THE ENGINE WOULDN'T WORK, NOR COULD THE DEALERSHIP REPAIR. REPLACED WITH A NEW ENGINE AND IS CURRENTLY AT 30,000 ON NEW ENGINE AND PROBLEMS STARTING AGAIN. THIS VEHICLE DOES NOT TOW OR DRIVE OFF ROAD AT ANY TIME, THERE IS A DEFECT IN THIS PRODUCT THAT NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110322February 11, 2005
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
MY COMPLAINT IS ON MY 2002 CHEVY AVALANCHE. THE DRIVERS SIDE EXTERNAL MIRROR HAS BEEN SLOWLY LEAKING THE FLUID THAT IS INSIDE OF IT AND NOW THE MIRROR IS SO DISCOLORED BY THE PROBLEM THAT IT IS UNUSABLE. THE REPLACEMENT MIRROR IS ABOUT 320.00. THE CHEVY DEALERSHIP WILL NOT REPLACE IT AS A DEFECT BUT WANT ME TO PAY FOR IT. NO DAMAGE WAS THE CAUSE OF THIS FAILURE. THIS TRUCK HAS NEVER BEEN IN ANY TYPE OF ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109876February 5, 2005
PARKING BRAKE
REPEATED FAILURE OF PARKING BRAKE. HAVE HAD IT REPAIRED AT DEALER 3 TIMES UNDER WARRANTY AND REPAIR ONLY LASTS ABOUT 6 MONTHS. I USE THE BRAKE EVERYTIME I PARK AND OVER TIME IT SLOWLY GETS LOOSER TO THE POINT THAT IT WILL NOT HOLD THE VEHICLE AT ALL. VEHICLE NOW HAS 41,000 MILES AND HAS FOURTH FAILURE.*UJB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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