Cadillac XT5 Complaints (2018)

67 consumer complaints on file.

#11182017February 22, 2019
POWER TRAIN
I WAS IDLING IN LINE FOR ABOUT 5 MINUTES WAITING FOR FOOD AT MCDONALDS. TRANSMISSION WAS IN DRIVE. ONCE SERVED, I STARTED TO DRIVE AWAY BUT CAR SHUTTERED AND STOPPED ABRUPTLY. APPARENTLY TRANSMISSION WILL AUTOMATICALLY SHIFT TO PARK AFTER IDLING FOR SEVERAL MINUTES EVEN IF IT HAS STARTED TO MOVE FORWARD 1 OR 2 MPH. WHAT WOULD HAVE HAPPENED IF I WAS TRAVELING FASTER WHEN IT SHIFTED TO PARK? IS THIS FEATURE A GOVERNMENTAL REQUIREMENT? WHY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160915December 12, 2018
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2018 CADILLAC XT5. THE CONTACT STATED THAT THE FUEL SAFETY INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED FIVE TIMES, BUT THE FUEL SAFETY INDICATOR ILLUMINATED EVERY TIME THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO TAYLOR CADILLAC (6100 CENTRAL AVE, TOLEDO, OH 43615, (419) 842-8800) WHERE A NEW EVAP PURGE VALVE WAS INSTALLED. SHORTLY AFTERWARDS, THE FUEL INJECTORS WERE REPLACED AND NEW ENGINE BANKS WERE INSTALLED. A FEW MONTHS AGO, THE FUEL SAFETY WARNING INDICATOR ILLUMINATED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND A TECHNICIAN FROM THE MANUFACTURER WAS ASSIGNED TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 10,650.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132941October 2, 2018
ELECTRICAL SYSTEM
WHEN BACKING CAR UP, OFTEN TIMES THE YELLOW "GUIDE LINES" APPEAR, OFTEN TIMES DON'T. NOTE MAKES NO DIFFERENCE IF DAYLIGHT OR NIGHT, WEATHER CAR IS CLEAN OR DIRTY (NOT AFFECTED BY BACKUP CAMERA), CLEAR OUT OR RAINING. BRAND NEW IN APRIL 2018, PICKED UP FROM DEALERSHIP, HAS HAPPENED SINCE 1ST WEEK OF OPERATION. TOOK TO DEALERSHIP RECENTLY, COULD NOT FIND ISSUE, SAID NO KNOWN PROBLEMS WITH LIKE CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130711September 21, 2018
STRUCTURE:BODY
IF EITHER TRACKS OF THE FRONT SEATS ARE NOT PERFECTLY ALIGNED WITH THE BASE, SOME VERY SHARP METAL IS EXPOSED. IT HAS CUT TWO TOES SO FAR WHEN EXITING THE CAR. IF IT CUTS MY FATHER MAJOR PROBLEM, HE IS A HEMOPHILIAC. CADILLAC SAYS FUNCTIONING AS DESIGNED. FUNNY.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11119213August 15, 2018
TIRES
2018 CADILLAC XTS. CONSUMER WRITES IN REGARDS TO VEHICLE HAVING THE WRONG SIZE SPARE TIRE FOR VEHICLE. *LD THE CONSUMER STATED THE MANUFACTURER CLAIMED THE VEHICLE WAS OPERATING AS DESIGNED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109595July 5, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2018 CADILLAC XT5. WHILE DRIVING APPROXIMATELY 35 MPH, "TRANSMISSION" ILLUMINATED ON THE INSTRUMENT PANEL. WHILE APPROACHING A STOP SIGN, THE VEHICLE INDEPENDENTLY SHIFTED INTO PARK WHILE STILL IN MOTION. THE CONTACT THEN SHIFTED BACK INTO DRIVE AND CONTINUED DRIVING. THE VEHICLE WAS TOWED TO THE DEALER (QUANTRELL CADILLAC, 1490 E NEW CIRCLE ROAD, LEXINGTON, KY 40509) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097330May 22, 2018
UNKNOWN OR OTHER
THE BACK UP GUIDANCE LINES AND WARNING INDICATORS DO NOT ALWAYS APPEAR OR ACTIVATE WHEN THE CAR IS IN REVERSE ASSOCIATED WITH THE BACK UP CAMERA. THEY ARE MISSING INTERMITTENTLY WHEN BACKING UP. I WAS BACKING UP AND TRYING TO JUDGE DISTANCE AND CLEARANCE IN MY NEW CAR. THIS ASSIST DEVICE BEING NON-FUNCTIONAL ALLOWED ME TO BACK INTO BUSHES, DOING NO DAMAGE, BUT CAUSING ALARM. I RETURNED IT TO THE DEALERSHIP FOR REPAIR TWICE AND WAS INFORMED THAT IT WAS A COMMON PROBLEM THAT NOTHING COULD BE DONE ABOUT. THIS BEGAN ON PURCHASE 3/31/2018 AND CONTINUES. I WILL CONTINUE TO ADDRESS IT WITH THE DEALERSHIP, BUT DON'T EXPECT ANY LONG TERM FIX BY THEM. I WILL MAINTAIN MY DUE DILIGENCE TO ENSURE I DO NOT RUN INTO ANOTHER VEHICLE OR PERSON, BUT IMPROPERLY FUNCTIONING SAFETY ASSISTANCE DEVICES ARE INFECTIVE AND THE MANUFACTURER SHOULD BE MADE TO ENSURE THEIR PROPER OPERATION, SINCE I UNDERSTAND THIS IS A COMMON PROBLEM ON CADILLAC AND OTHER GM SYSTEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Cadillac XT5