Cadillac XT5 Service Bulletins (2019)

779 manufacturer communications on file.

• January 21, 2020•Document ID: 10172285

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  20NA016

  Date Added:

  March 9, 2020

  Manufacturer:

  BUICK

  Summary

  This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.

  Associated Products (412)

  2020 Buick Enclave2020 Buick Encore2020 Buick Envision2020 Buick Regal2020 Cadillac CT42020 Cadillac CT52020 Cadillac CT62020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62020 Chevrolet 35002020 Chevrolet 4500HD2020 Chevrolet 5500HD2020 Chevrolet Blazer2020 Chevrolet Bolt EV2020 Chevrolet Camaro2020 Chevrolet Colorado2020 Chevrolet Corvette+ 392 more
  Associated Documents

  • DownloadMC-10172285-0001.pdf↗
• January 21, 2020•Document ID: 10171890

  Service Bulletin/Repair Instructions
  TIRES:BEAD; TIRES

  Mfr Comm. #:

  19NA078

  Date Added:

  March 2, 2020

  Manufacturer:

  GMC

  Summary

  This warranty administration bulletin provide policy information on tires are not meeting tread depth expectations, or wearing out (reaching 2/32)) too quickly.

  Associated Products (16)

  2020 Buick Envision2020 Cadillac XT52020 Chevrolet Equinox2020 GMC Terrain2019 Buick Envision2019 Cadillac XT52019 Chevrolet Equinox2019 GMC Acadia2019 GMC Terrain2018 Buick Envision2018 Cadillac XT52018 Chevrolet Equinox2018 GMC Acadia2018 GMC Terrain2017 Buick Envision2017 GMC Acadia
  Associated Documents

  • DownloadMC-10171890-0001.pdf↗
• January 17, 2020•Document ID: 10171892

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

  Mfr Comm. #:

  19NA115

  Date Added:

  March 2, 2020

  Manufacturer:

  BUICK

  Summary

  This technical bulletin provides repair information to correct a customer concern of a rear brake squeal noise.

  Associated Products (14)

  2020 Buick Enclave2020 Cadillac XT62020 Chevrolet Traverse2019 Buick Enclave2019 Cadillac XT52019 Chevrolet Blazer2019 Chevrolet Traverse2019 GMC Acadia2018 Buick Enclave2018 Cadillac XT52018 Chevrolet Traverse2018 GMC Acadia2017 Cadillac XT52017 GMC Acadia
  Associated Documents

  • DownloadMC-10171892-0001.pdf↗
• January 17, 2020•Document ID: 10171888

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  18NA306

  Date Added:

  March 2, 2020

  Manufacturer:

  CHEVROLET

  Summary

  This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).

  Associated Products (372)

  2020 Buick Enclave2020 Buick Encore2020 Buick Envision2020 Buick Regal2020 Cadillac CT42020 Cadillac CT52020 Cadillac CT62020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62020 Chevrolet 35002020 Chevrolet 4500HD2020 Chevrolet 5500HD2020 Chevrolet Blazer2020 Chevrolet Bolt EV2020 Chevrolet Camaro2020 Chevrolet Colorado2020 Chevrolet Corvette+ 352 more
  Associated Documents

  • DownloadMC-10171888-0001.pdf↗
• January 14, 2020•Document ID: 10171278

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIT5606H

  Date Added:

  February 10, 2020

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary information communicates an Intermittent No Crank, No Start, or Reduced Power loss of data multiple U codes or Intermittent Power Door Locks inoperative, unwanted seat or mirror movement.  Inspect harness for chaffed by the I-shaft at the base of the steering column. If chaffed, repair damaged wires and zip tie the harness away from the I-shaft. Also Inspect the HVAC drain hose is properly routed and not plugged.

  Associated Products (6)

  2019 Cadillac XT52019 GMC Acadia2018 Cadillac XT52018 GMC Acadia2017 Cadillac XT52017 GMC Acadia
  Associated Documents

  • DownloadMC-10171278-0001.pdf↗
• January 13, 2020•Document ID: 10171270

  Service Bulletin/Repair Instructions
  STEERING; LANE DEPARTURE

  Mfr Comm. #:

  PIC6048M

  Date Added:

  February 10, 2020

  Manufacturer:

  BUICK

  Summary

  This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering.  This means that the driver should also feel some feedback from the steering wheel.  No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering.  This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings.  This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).

  Associated Products (51)

  2020 Buick Enclave2020 Buick Envision2020 Cadillac CT62020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62020 Chevrolet Equinox2020 Chevrolet Traverse2020 GMC Acadia2020 GMC Terrain2019 Buick Enclave2019 Buick Envision2019 Buick LaCrosse2019 Cadillac ATS2019 Cadillac CT62019 Cadillac CTS2019 Cadillac XT42019 Cadillac XT52019 Cadillac XTS2019 Chevrolet Equinox+ 31 more
  Associated Documents

  • DownloadMC-10171270-0001.pdf↗
• January 9, 2020•Document ID: 10171261

  Service Bulletin/Repair Instructions
  PARKING BRAKE

  Mfr Comm. #:

  PIT5662D

  Date Added:

  February 10, 2020

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicates information to diagnose DTC C056D or C056E.

  Associated Products (13)

  2019 Buick Enclave2019 Cadillac XT52019 Chevrolet Blazer2019 Chevrolet Silverado2019 Chevrolet Traverse2019 GMC Acadia2019 GMC Sierra2018 Buick Enclave2018 Cadillac XT52018 Chevrolet Traverse2018 GMC Acadia2017 Cadillac XT52017 GMC Acadia
  Associated Documents

  • DownloadMC-10171261-0001.pdf↗
• January 2, 2020•Document ID: 10171878

  Service Bulletin/Repair Instructions
  EQUIPMENT; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  16NA383

  Date Added:

  March 2, 2020

  Manufacturer:

  PONTIAC

  Summary

  This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

  Associated Products (964)

  2020 Buick Enclave2020 Buick Encore2020 Buick Envision2020 Buick Regal2020 Cadillac CT42020 Cadillac CT52020 Cadillac CT62020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62020 Chevrolet 35002020 Chevrolet 4500HD2020 Chevrolet 4500XD2020 Chevrolet 5500HD2020 Chevrolet 5500XD2020 Chevrolet Blazer2020 Chevrolet Bolt EV2020 Chevrolet Camaro+ 944 more
  Associated Documents

  • DownloadMC-10171878-0001.pdf↗
• December 20, 2019•Document ID: 10170504

  Service Bulletin/Repair Instructions
  STRUCTURE; EQUIPMENT

  Mfr Comm. #:

  PIE0552

  Date Added:

  January 21, 2020

  Manufacturer:

  CADILLAC

  Summary

  This engineering informational bulletin is requesting information on loose/lifted door molding that results in a repair.

  Associated Products (2)

  2020 Cadillac XT52019 Cadillac XT5
  Associated Documents

  • DownloadMC-10170504-0001.pdf↗
• December 19, 2019•Document ID: 10170486

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC6123F

  Date Added:

  January 21, 2020

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

  Associated Products (44)

  2020 Cadillac CT62020 Cadillac Escalade ESV2020 Cadillac XT52020 GMC Acadia2019 Cadillac ATS2019 Cadillac CT62019 Cadillac CTS2019 Cadillac Escalade ESV2019 Cadillac XT52019 Cadillac XTS2019 GMC Acadia2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 GMC Acadia2017 Cadillac ATS2017 Cadillac CT6+ 24 more
  Associated Documents

  • DownloadMC-10170486-0001.pdf↗
• December 19, 2019•Document ID: 10170484

  Service Bulletin/Repair Instructions
  LANE DEPARTURE

  Mfr Comm. #:

  PIC6048L

  Date Added:

  January 21, 2020

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering.  This means that the driver should also feel some feedback from the steering wheel.  No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering.  This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings.  This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).

  Associated Products (50)

  2020 Buick Enclave2020 Buick Envision2020 Cadillac CT62020 Cadillac XT42020 Cadillac XT52020 Chevrolet Equinox2020 Chevrolet Traverse2020 GMC Acadia2020 GMC Terrain2019 Buick Enclave2019 Buick Envision2019 Buick LaCrosse2019 Cadillac ATS2019 Cadillac CT62019 Cadillac CTS2019 Cadillac XT42019 Cadillac XT52019 Cadillac XTS2019 Chevrolet Equinox2019 Chevrolet Traverse+ 30 more
  Associated Documents

  • DownloadMC-10170484-0001.pdf↗
• December 18, 2019•Document ID: 10170701

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  17NA384

  Date Added:

  January 27, 2020

  Manufacturer:

  GMC

  Summary

  This technical bulletin provides repair information to correct a customer concern of a squeak, rattle or creak coming from the second row/rear seat area.

  Associated Products (9)

  2020 Cadillac XT52020 Cadillac XT62020 GMC Acadia2019 Cadillac XT52019 GMC Acadia2018 Cadillac XT52018 GMC Acadia2017 Cadillac XT52017 GMC Acadia
  Associated Documents

  • DownloadMC-10170701-0001.pdf↗
• December 12, 2019•Document ID: 10170498

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  PI0592F

  Date Added:

  January 21, 2020

  Manufacturer:

  SATURN

  Summary

  This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

  Associated Products (591)

  2020 Buick Enclave2020 Buick Encore2020 Buick Envision2020 Buick Regal2020 Cadillac CT42020 Cadillac CT52020 Cadillac CT62020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62020 Chevrolet Blazer2020 Chevrolet Bolt EV2020 Chevrolet Camaro2020 Chevrolet Colorado2020 Chevrolet Corvette2020 Chevrolet Equinox2020 Chevrolet Express2020 Chevrolet Impala+ 571 more
  Associated Documents

  • DownloadMC-10170498-0001.pdf↗
• November 26, 2019•Document ID: 10169357

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  100089009D

  Date Added:

  December 16, 2019

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.

  Associated Products (775)

  2020 Buick Enclave2020 Buick Encore2020 Buick Envision2020 Buick Regal2020 Cadillac CT42020 Cadillac CT52020 Cadillac CT62020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62020 Chevrolet 4500HD2020 Chevrolet 5500HD2020 Chevrolet Blazer2020 Chevrolet Bolt EV2020 Chevrolet Camaro2020 Chevrolet Colorado2020 Chevrolet Corvette2020 Chevrolet Equinox+ 755 more
  Associated Documents

  • DownloadMC-10169357-0001.pdf↗
• November 26, 2019•Document ID: 10169336

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  19NA250

  Date Added:

  December 16, 2019

  Manufacturer:

  CADILLAC

  Summary

  This technical bulletin provides repair information to correct a customer concern of Rear View Camera Guidance Lines Not Displayed At Times.

  Associated Products (2)

  2019 Cadillac XT52018 Cadillac XT5
  Associated Documents

  • DownloadMC-10169336-0001.pdf↗
• November 25, 2019•Document ID: 10169355

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT

  Mfr Comm. #:

  080089014F

  Date Added:

  December 16, 2019

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

  Associated Products (449)

  2020 Buick Enclave2020 Buick Encore2020 Buick Envision2020 Buick Regal2020 Cadillac CT42020 Cadillac CT52020 Cadillac CT62020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62020 Chevrolet 4500HD2020 Chevrolet 5500HD2020 Chevrolet Blazer2020 Chevrolet Bolt EV2020 Chevrolet Camaro2020 Chevrolet Colorado2020 Chevrolet Corvette2020 Chevrolet Equinox+ 429 more
  Associated Documents

  • DownloadMC-10169355-0001.pdf↗
• November 21, 2019•Document ID: 10169347

  Service Bulletin/Repair Instructions
  TIRES

  Mfr Comm. #:

  19NA265

  Date Added:

  December 16, 2019

  Manufacturer:

  GMC

  Summary

  This bulletin provides information on Equivalent and Interchangeable Continental Cross Contact UHP tires.

  Associated Products (6)

  2020 Cadillac XT52020 Chevrolet Blazer2020 GMC Acadia2019 Cadillac XT52019 Chevrolet Blazer2019 GMC Acadia
  Associated Documents

  • DownloadMC-10169347-0001.pdf↗
• November 18, 2019•Document ID: 10169341

  Service Bulletin/Repair Instructions
  ENGINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  19NA256

  Date Added:

  December 16, 2019

  Manufacturer:

  CHEVROLET

  Summary

  This technical bulletin provides a procedure to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.

  Associated Products (181)

  2020 Buick Enclave2020 Buick Regal2020 Cadillac CT62020 Cadillac XT52020 Chevrolet Camaro2020 Chevrolet Colorado2020 Chevrolet Impala2020 Chevrolet Traverse2020 GMC Acadia2020 GMC Canyon2019 Buick Enclave2019 Buick LaCrosse2019 Buick Regal2019 Cadillac ATS2019 Cadillac CT62019 Cadillac CTS2019 Cadillac XT52019 Cadillac XTS2019 Chevrolet Camaro2019 Chevrolet Colorado+ 161 more
  Associated Documents

  • DownloadMC-10169341-0001.pdf↗
• November 18, 2019•Document ID: 10169301

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  17NA143

  Date Added:

  December 16, 2019

  Manufacturer:

  CADILLAC

  Summary

  This technical bulletin provides a procedure to replace the axle nuts and washers if a clicking noise is heard on turns from the front.

  Associated Products (13)

  2019 Buick Enclave2019 Cadillac XT52019 Cadillac XTS2019 Chevrolet Traverse2019 GMC Acadia2018 Buick Enclave2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Traverse2018 GMC Acadia2017 Cadillac XT52017 Cadillac XTS2017 GMC Acadia
  Associated Documents

  • DownloadMC-10169301-0001.pdf↗
• November 14, 2019•Document ID: 10168967

  Service Bulletin/Repair Instructions
  VISIBILITY

  Mfr Comm. #:

  PIT5720

  Date Added:

  December 9, 2019

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicates that a customer may come to the dealer with a complaint of a hum, drone or pulsing type noise at times. On investigation  the dealer may discover that this concern only occurs when the customer is driving with one or both rear windows down or one front window down. The dealer is instructed to advise the customer that if this is occuring with rear windows down to open a front window or the sunroof (if equipped) or if it is occurring with a front window down to open the other front window or the sunroof (if equipped) to alleviate this concern.

  Associated Products (17)

  2020 Buick Enclave2020 Cadillac XT52020 Cadillac XT62020 Chevrolet Blazer2020 Chevrolet Traverse2020 GMC Acadia2019 Buick Enclave2019 Cadillac XT52019 Chevrolet Blazer2019 Chevrolet Traverse2019 GMC Acadia2018 Buick Enclave2018 Cadillac XT52018 Chevrolet Traverse2018 GMC Acadia2017 Cadillac XT52017 GMC Acadia
  Associated Documents

  • DownloadMC-10168967-0001.pdf↗