Cadillac STS Complaints (2005)

101 consumer complaints on file.

#10378184January 21, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
THE CAR HAS HAD SEVERAL DOCUMENTED ELECTRICAL AND MECHANICAL FAILURES. OVER THE PAST 2 YEARS THE CAR HAS BEEN SHUTTING DOWN AUTOMATICALLY IN THE MIDDLE OF TRAFFIC. THE DISPLAY SHOWS 'ENGINE POWER REDUCED' AND IS FOLLOWED BY OTHER MESSAGES LIKE 'SERVICE ANTI-LOCK BRAKE SYS' OR 'SERVICE RADAR' OR SERVICE STABILITY SYS AND TRACTION CONTROL.' BEFORE THE CAR SHUTS DOWN THE TRACTION CONTROL IS AUTOMATICALLY DISABLED. I HAVE HAD TO BRING THE CAR IN FOR THE SAME SYMPTOM 4 DIFFERENT TIMES. THE IN-SERVICE DATES THAT WERE DESCRIBED AND DOCUMENTED FOR THIS PROBLEM ARE AS FOLLOWS: 1.)FEBRUARY 22, 2008 ' 'POOR DRAG ON C102 CONNECTOR UNDER HOOD' 2.)APRIL 24, 2009 ' 'FAILED CONVERTER' 3.)OCTOBER 1, 2009 ' 'ECM FAILED' 4.)MAY 5, 2010 ' 'REPROGRAM PCM' ALL OF THE ABOVE WERE SERVICED BY CLASSIC CADILLAC SAAB. EACH TIME THEY FIX SOMETHING NEW BUT THE SAME SYMPTOM CONTINUES TO OCCUR. I AM EXTREMELY CONCERNED FOR MY FAMILY'S SAFETY WHEN TRAVELING IN THE CAR, ESPECIALLY WHEN IT HAS SHUTDOWN NUMEROUS TIMES BOTH ON A HIGHWAY AND IN THE MIDDLE OF AN INTERSECTION. THE CAR HAS BECOME A SEVERE LIABILITY FOR BOTH ME AND MY FAMILY. SOMETIME IN DECEMBER 2010 THE CAR HAD SHUTDOWN AGAIN AND THE ENGINE LIGHT HAS BEEN ON AND OFF SINCE THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372259December 23, 2010
STEERING
TL*THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED THAT WHILE DRIVING 58 MPH WITH THE CRUISE CONTROL ON, THE VEHICLE STARTED MOVING TO THE LEFT WITHOUT THE CONTACT BEING ABLE TO CONTROL IT. THE CONTACT TAKE THE VEHICLE TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359680October 8, 2010
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH IN REVERSE WHEN THE CONTACT HEARD A DRAGGING NOISE COMING FROM THE FRONT TIRE. THE ENGINE WAS TURNED OFF AND THE VEHICLE WAS INSPECTED WHERE THE CONTACT DISCOVERED THAT THE FRONT PASSENGER TIRE WAS TILED IN AN INWARD POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 27,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339717June 23, 2010
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2005 CADILLAC STS. I NOTICE A LOUD RATTLING NOISE FOLLOWED BY SLUGGISH AND STALLING ENGINE WHILE IN THE MIDST OF DRIVING. I TOOK THE CAR TO THE DEALERSHIP AND TOLD ME THERE WAS A PROBLEM WITH MY TIMING CHAIN. WHILE AT THE DEALERSHIP AT LEAST 3 OTHER CARS OF THE SAME TYPE COMPLAINED OF THE SAME PROBLEM. THIS IS NOT SAFE WHILE THE CONSUMER IS DRIVING AND THE CAR BEGINS TO STALL AT 55 OR 60 MPH. THIS REPAIR COSTS OVER $3100.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322316March 26, 2010
EXTERIOR LIGHTING
HIGH BEAM HEADLIGHTS OUT OF ADJUSTMENT LEFT SIDE WAY HIGH AND TO THE LEFT LIGHTS UP TREES NOT ROAD. RIGHT SIDE WAY TO HIGH. PER CADILLAC AND DEALER NO ADJUSTMENT IS POSSIBLE. ONLY ADJUSTMENT IS ON LOW BEAMS, NONE FOR HIGH BEAMS. COMPLAINTS TO CADILLAC WENT NO PLACE. AFTER MANY E-MAILS FINALLY TALKED TO A REAL PERSON AND WAS OFFERED $200.00 OF SERVICE WORK TO GO AWAY, I TURNED IT DOWN, PER CADILLAC THEY WOULD NOW CLOSE MY COMPLIANT OUT. I DRIVE ON COUNTY ROADS, TWO LANE FARM COUNTY AND THE HIGH BEAMS DO NOT LIGHT UP THE ROAD AHEAD OF MY CAR, ONLY TREE TOPS TO THE LEFT. PER CALIF LAW ALL HEADLIGHTS MUST BE ADJUSTED PROPERLY, IF NO ADJUSTMENTS IS ON THE HIGH BEAMS IT IS AGAINST CALIF STATE LAW BUT CADILLAC WILL NOT DO ANYTHING TO CORRECT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307522February 8, 2010
STEERING
STEERING WHEEL MAKES THUMP/CLUNK SOUND WHEN TURNING OR GOING OVER BUMPS WHICH CAUSES STEERING WHEEL HAVE WIGGLE/LOOSE. STEERING WHEEL IS ALSO MAKING RUBBING SOUND WHEN WHEEL IS TURNED SLOWLY IN ANY DIRECTION. I HAD MY LOCAL DEALER LOOK INTO THIS AND THEY CONCLUDED THAT WHEEL NEEDED TO BE GREASED. THE THUMP/LOOSE STEERING WHEEL PROBLEM CONTINUED AND I ENDED UP TAKING VEHICLE TO ANOTHER CADILLAC DEALER NEARBY. I EXPLAINED TO ADVISOR OF CONTINUING PROBLEM AND INFORMED THEM THAT ANOTHER DEALER ATTEMPTED TO REPAIR. I WAS TOLD BY ADVISOR THAT PROBLEM WAS WORN TIRES. I EXPLAINED TO ADVISOR THAT VEHICLE HAD THIS PROBLEM WHEN CAR WAS PURCHASED WITH NEW TIRES. I REPLACED THE TIRES TWO MONTHS AGO PER DEALER'S RECOMMENDATION AND PROBLEM IS STILL CONTINUING AND GETTING WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291545November 9, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A 2005 STS AND HAD IT FOR 1 YEAR WHEN THE TRANSMISSION WENT OUT. IT HAD JUST PASSED THE 50K WARRANTY. I TOOK IT IN AND HAD IT CHECKED, THEY TOLD ME THERE WAS NOTHING WRONG WITH IT. I HAD TO DRIVE WITH THE MECHANIC AND SHOW HIM WHAT WAS WRONG. I WENT TO THE MAIN COMPANY AND WAS TOLD THERE WAS NOTHING THEY COULD DO. I NOW HAVE AN STS SITTING IN MY GARAGE, NOT ABLE TO DRIVE ANYWHERE. I FOUND OUT THE TRANSMISSION WAS ONLY 1/2 FULL FROM THE FACTORY BUT CAN NOT PROVE IT. I AM VERY, VERY DISGUSTED WITH THE CADILLAC COMPANY. I COULD HAVE BOUGHT A CHEAP CAR THAT WOULD HAVE OUT LASTED THIS CAR BY YEARS.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288642October 16, 2009
POWER TRAIN:DRIVELINE, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
DAUGHTER DRIVING ON CONCRETE HI-WAY AT 50 MPH., HEARS NOISE BY PASSENGER SIDE REAR TIRE AREA. REAR END LOCKS AS IF BRAKES WERE APPLIED BUT WERE NOT. CAR SLIDES OUT-OF-CONTROL . HER AND HER PASSENGERS ARE NOT INJURED. HAD TO SHIFT CAR FROM FORWARD TO REVERSE 2-3 TIMES, CAR MAKES CLUNK NOISE, THEN IT FREES ITSELF SHE DRIVES OUT OF DITCH. NOT SURE WHAT HAPPENED THEY DRIVE AT LOWER SPEED CARS REAR END LOCKS AGAIN FOR 2-3 SECONDS THEN FREES ITSELF BUT MAKES GRINDING NOISES.TAKE TO GMAC SERVICE CENTER TOLD REAR DIFFERENTIAL FAILED. FOUND OUT ABOUT RECALL: NHTSA ID # 07V58900. CADILLAC REP. SAID OUR CARS VIN # IS NOT INVOLVED IN RECALL. FOUND RECALLED VIN #'S AND OUR CARS VIN # IS INSIDE THE RECALLED NUMBERS BRACKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288530October 15, 2009
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
TL* THE CONTACT OWNS A 2005 CADILLAC STS. WHILE DRIVING APPROXIMATELY 55 MPH HE HEARD A CLANKING NOISE OUTSIDE OF THE VEHICLE, AND THEN HE LOSS VEHICLE CONTROL. THE DRIVER WAS ABLE TO MANEUVER THE VEHICLE OUT OF A ROADSIDE DITCH TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THE FAILURE WAS RELATED TO THE REAR PASSENGER SIDE DIFFERENTIAL. HOWEVER HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL ID NUMBER 07V589000 (POWER TRAIN:AXLE ASSEMBLY;AXLE SHAFT;SEAL). NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 162,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287205October 13, 2009
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 CADILLAC STS. DURING BRAKE APPLICATION, HE EXPERIENCED UNINTENDED VEHICLE ACCELERATION. AS A CONSEQUENCE HE CRASHED INTO A TREE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, BUT THE TECHNICIANS COULD NOT IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10287508October 9, 2009
VEHICLE SPEED CONTROL:CRUISE CONTROL
LETTER ON BEHALF OF CONSTITUENT REGARDING THE PROBLEM OF RAPID DECELERATION WHEN THE RADAR CONTROLLED CRUISE CONTROL IS ENGAGED. *NJ THE CONSUMER STATED THE VEHICLE SUDDENLY DISENGAGES AND IT IMMEDIATELY SLOWS DOWN. THE LOCAL DEALER WAS UNABLE TO FIND THE PROBLEM AND SUGGESTED REPLACING THE ENTIRE SYSTEM AT A COST OF $4,300-5,000 DOLLARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284660September 20, 2009
VISIBILITY
FRONT WINDSHIELD ON 2005 CADILLAC STS IS DELAMINATING ALONG THE TOP AND SIDE EDGES. SEEMS TO BE GETTING WORSE OVER TIME I.E. MORE BUBBLES AND MORE DELAMINATION. I AM CONCERNED THAT THIS MANUFACTURING DEFECT IS EFFECTING THE STRENGTH INTEGRITY OF THE WINDSHIELD AND IMPAIR VISION THROUGH THE WINDSHIELD. CADILLAC HAS REFUSED TO REPAIR THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284212September 16, 2009
WHEELS
TL*THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED THAT WHILE HE WAS DRIVING INTO A PARKING SPACE THE DRIVER SIDE WHEEL FEEL OFF OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO REFUSED TO REPAIR THE VEHICLE PER THE WARRANTY. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE THIS IS THE SECOND TIME THE WHEEL FELL OFF OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241395September 8, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 CADILLAC STS. WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER AND SHUT OFF. THE HAZARD LIGHTS WERE INOPERATIVE. THE DEALER STATED THAT THE NEGATIVE BATTERY CABLE WAS LOOSE. THE VEHICLE IS CURRENTLY OUT OF THE SHOP; HOWEVER, THE CONTACT IS CONCERNED ABOUT THE ISSUE AND NO LONGER WANTS THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231398June 17, 2008
EQUIPMENT
MY CADILLAC STS MAKES A FARTING NOISE AT TIMES. CADILLAC CANNOT TELL ME WHAT IS CAUSING THIS NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231395June 17, 2008
STRUCTURE, SEATS
I HAVE RUST IN MY CAR AND UNDER THE BOTTOM. CADILLAC STATES THIS IS NORMAL AND THEY CANNOT DO ANYTHING UNTIL THERE IS A HOLE IN THE VEHICLE. THEY RELY ON THE DEALERS FEEDBACK. THE DISTRICT MANAGER IN THE AREA IS OF NO USE. THE DEALER OVER RIDES HIS DECISIONS. WHAT DOES GMC PAID THIS FELLOW FOR? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223833April 9, 2008
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2005 CADILLAC STS. WHILE DRIVING 15 MPH, THE SYBILLA TRACK LIGHT ILLUMINATED AND THE REAR OF THE VEHICLE BEGAN SLIDING TO THE LEFT. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE LIGHT ILLUMINATED AGAIN. THE VEHICLE STRUCK THE GUARDRAIL AND CAUSED $7,014.75 WORTH OF DAMAGE. THE CONTACT WAS INJURED. THE ABS DID NOT MALFUNCTION AT ALL. ONSTAR STATED THAT THE YAW RATE SENSOR MALFUNCTIONED. THE VEHICLE WAS TAKEN TO A BODY SHOP IN SPRINGFIELD, VA. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 50,880.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10218449February 18, 2008
VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW OF 2005 CADILLAC STS SHATTERED FOR NO APPARENT REASON; THIS HAS HAPPENED ON A GMAC LEASED VEHICLE I TURNED IN TO THE DEALER. THE WINDOW SHATTERED AFTER SITTING ON THE DEALER LOT 10 DAYS AWAITING GMAC INSPECTOR. UPON OPENING THE DOOR, HE REPORTS HEARING A CRACK AND THE REAR WINDOW SHATTERED AS HE OPENED THE DOOR. DURING THIS 10 DAYS, THE VEHICLE SAT THROUGH SNOW ICE AND RAIN WITH TODAY'S TEMPERATURE SPIKING TO THE 60 DEGREE MARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217499February 8, 2008
STEERING:RACK AND PINION:RACK
I BOUGHT A 2005 STS CADILLAC FROM OAKLAND AUTOMALL, TWO WEEKS LATER AS I WAS ENTERING THE FREEWAY, AND I FOUND MYSELF WITHOUT ANY STEERING, THE STEERING MECHANISM (FOR NO GOOD REASON BROKE) I SKIDDED ACROSS TWO LANES OF TRAFFIC (I'M REALLY LUCKY TO BE ALIVE) MY CAR HIT THE GUARD RAIL ON THE OTHER SIDE OF THE FREEWAY AND CAME TO A STOP, I REPORTED THIS TO THE GENERAL MANAGER AT CADILLAC HIS ANSWER TO MY CRIES WERE (SORRY ABOUT THAT), I HAVE PICTURES OF THE CAR AND HOW THE STEERING ROD BROKE, I'M REALLY AFRAID TO DRIVE THE CAR, ITS BEEN IN THE SHOP FOR OVER 30 DAYS, PLEASE HELP ME, NO ONE WANT TO HEAR MY CRIES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10216477January 30, 2008
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 CADILLAC STS. THE GAS TANK WAS FILLED WITH GAS AND THE FUEL GAUGE INDICATED THAT THE TANK WAS FULL. HOWEVER, IMMEDIATELY AFTER FILLING THE GAS TANK, THE CONTACT NOTICED THAT THE FUEL GAUGE INDICATED AN EMPTY TANK. THE FAILURE WAS NOTICED WHILE DRIVING 65 MPH. THE EMERGENCY ONSTAR BUTTON ACTIVATED AUTOMATICALLY. ONSTAR STATED THAT THE FUEL SYSTEM FAILED. THE VEHICLE WAS AT THE DEALER FOR TEN DAYS AND WAS STILL UNSAFE TO DRIVE BECAUSE NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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