Cadillac STS Complaints (2006)

139 consumer complaints on file.

#10785146October 21, 2015
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THE CAR WENT IN FLAMES BY ITSELF WHILE TURNED ON.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10780817October 8, 2015
AIR BAGS
PASSENGER SIDE AIRBAG SENSOR IS NOT WORKING . REFILLED GAS TANK WHEN RESTARTED CAR SERVICE AIRBAG LIGHT CAME ON .SEEMS TO ME SOMETHING GM SHOULD FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762802September 10, 2015
FUEL/PROPULSION SYSTEM
THIS COMPLAINT PERTAINS TO GM RECALL #14405-2. ALSO LISTED UNDER THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION CAMPAIGN ID NUMBER OF 14V542. HERE IS MY ISSUE: WHEN A MANUFACTURER, IN THIS CASE CADILLAC, ISSUES A RECALL THAT IS AN INCONVENIENCE TO THEIR CUSTOMERS, WHY DOESN'T THE GOVERNMENT REQUIRE THEM TO GIVE A LOANER CAR AND/OR ADDITIONAL COMPENSATION TO THE VEHICLE OWNER TO COVER THE COST AND HASSLE OF TAKING OFF WORK AND GETTING A RENTAL CAR TO USE? I ASKED THE DEALERSHIP, THE CADILLAC CUSTOMER SERVICE LINE REPRESENTATIVE, AHMED, AND THE CADILLAC CUSTOMER SERVICE SUPERVISOR, MICHELLE FOR A LOANER CAR AND THE REQUEST WAS DENIED. I THINK THAT AS PART OF THE COST OF RECALLS THE MANUFACTURER SHOULD LIMIT THE CUSTOMER'S INCONVENIENCE TO AN ABSOLUTE MINIMUM. PLEASE CONSIDER REQUIRING MANUFACTURERS TO PROVIDE A LOANER CAR WHEN A RECALL IS ISSUED IN THE FUTURE. THIS IS NOT A "FREE" REPAIR IF I HAVE TO TAKE TIME OFF OF WORK AND PAY FOR A RENTAL CAR. ALSO THE NEED FOR THIS REPAIR HAS BEEN DETERMINED BY THE GOVERNMENT AND/OR THE MANUFACTURER'S LAWYERS SO THAT FURTHER COST AND LAWSUITS WILL NOT BE INCURRED. YOU WOULD THINK THAT THE MANUFACTURER WOULD WANT TO LIMIT DELAYS IN GETTING REPAIRS DONE DUE TO ADDITIONAL COSTS AND INCONVENIENCE TO THE OWNER OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763012September 10, 2015
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THIS PROBLEM STARTED OVER A YEAR AGO AND I HAVE HAD IT TO THE DEALER TWICE AND THEY CAN NO FIND THE PROBLEM BECAUSE THERE ARE NO CODES IN THE CAR. WHILE DRIVING THE CAR IT SHUTS DOWN AND YOU LOSE EVERTHING LIGHTS, TURN SINGLES, HAZARDS,THE DASH GOES TOTALY OUT AND THE ENGINE STOPS THE BEST YOU CAN DO IT TO PULL IT OVER TO THE SIDE OF THE ROAD AND HOPE YOU DON'T GET HIT. I HAVE HAD THIS HAPPEN IT TOWN DRIVING AND ON THE HIGHWAY SO IT HAS NOTHING TO DO WITH SPEED. I HAVE LOANED MY CAR TO OTHER PEOPLE AND IT HAS HAPPENED TO THEM SO IT IS NOT THE DRIVER. I WILL HAPPEN AND YOU PULL OVER PUT THE CAR IN PARK AND IT STARTS RIGHT UP AND YOU CAN CONTINUE DRIVING AND IT MAY HAPPEN A MILE UP THE ROAD OR IT MAY NOT HAPPEN FOR A WEEK OR A MONTH LATER AND STILL NO CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749790August 19, 2015
AIR BAGS, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
AIR BAG LIGHT CONSTANTLY STAYS ON, ALONG WITH THE CHECK ENGINE LIGHT. SEAT BELT CHIME CONSTANTLY RINGS WITH THE SEAT BELT CONNECTED. GAS LOW NOTIFICATION LIGHT DOES NOT COME ON UNTIL ON EMPTY. NO HEATED SEATS. I THINK THE ECM NEEDS TO BE RESET.SUN ROOF GOES UP BUT NOT SLIDES OPEN. PASSENGER SIDE DOOR WON'T OPEN.AUTOMATIC CAR STARTER DOESN'T WORK. 2 YEARS AGO, MY SON IN LAW, STARTED THIS CAR IN BELOW ZERO TEMP AND IT STARTED ON FIRE. HE PUT IT OUT AND RESTARTED IT AND IT WAS OK. SOMETHING MAKES NOISE OCCASIONALLY FOR NO APPARENT REASON.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10747962August 11, 2015
AIR BAGS
VEHICLE AIR BAG LIGHT WENT ON TOOK IT TO REPAIR FACILITY THEY TOLD ME THE PASSENGER AIR BAG SENSOR IN THE SEAT NEEDED REPAIR, COST $900.00. WHY IS THE CTS A RECALL BUT THE STS IS NOT COVERED BY RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733188July 10, 2015
ENGINE
TL* THE CONTACT OWNS A 2006 CADILLAC STS. WHILE DRIVING AT 60 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,663.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731944July 4, 2015
ENGINE, FUEL/PROPULSION SYSTEM
TIMING BELT AND ASSOCIATED ITEMS IN ENGINE HAVE FAILED AT 108000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726791June 23, 2015
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS 2006 CADILLAC STS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V542000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY WERE ALSO UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/27/15*CN THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED. UPDATED 09/08/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725628June 16, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, SERVICE BRAKES
4/14 - CAR WAS SHUTTING OFF INTERMITTENTLY, PULLED OVER IN HOTEL PARKING LOT AND A GENTLEMEN CAME UP TO CAR TO TELL ME THAT IT WAS SMOKING, GOT OUT AND THERE WAS A FIRE AT THE REAR OF THE CAR. RAN INTO HOTEL AND GOT FIRE EXTINGUISHER TO PUT IT OUT, HAD TOWED TO REPAIR SHOP. THERE DETERMINED THAT THE TERMINAL ON THE TOP OF THE FUEL PUMP OVER HEATED AND MELTED A HOLE IN THE TOP OF THE PUMP, CAUSING FUEL TO LEAK OUT AND CATCH FIRE -$6000 WORTH OF DAMAGE, ONLY USED PARTS AVAILABLE TO FIX CAR. 8/14 RECALL WAS RELEASED ABOUT FUEL MODULE AND HARNESS. 6/15 - CALLED DEALER ABOUT UNRELATED ISSUE (DOOR LOCK), VIN# WAS RAN AND WAS TOLD PARTS WERE AVAILABLE TO FIX RECALL. I MENTIONED I DID NOT RECEIVE THE LETTER THAT PARTS WERE AVAILABLE AND WAS TOLD DEALER HAD TO ORDER THEM, 4 DAYS LATER PARTS CAME IN AND WORK WAS SCHEDULED. CAR WAS THERE FOR 10 DAYS "HAVING TROUBLE GETTING PARTS". WHEN CAR WAS PICKED UP THE FUEL GAUGE WAS NOW OFF ONLY READING 3/4 WHEN FULL AND CHECK ENGINE LIGHT ON. TOLD HARNESS IS NOT AVAILABLE TO FINISH RECALL AND IT WILL TAKE CARE OF BOTH PROBLEMS. THIS SAFETY RECALL IS BEYOND A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER SHOULD NOT HAVE TORN INTO CAR IF ALL PARTS WERE NOT AVAILABLE. CAR IS DUE FOR INSPECTION 9/15 AND AS IT CURRENTLY STANDS IT WILL NOT PASS INSPECTION DUE TO THE CHECK ENGINE LIGHT BEING ON AND NOW THE GAS GAUGE DOES NOT READ AT ALL. THIS HAS BEEN A HUGE INCONVENIENCE AND AM VERY DISPLEASED WITH THE LACK OF SUPPORT FROM CADILLAC AND THE DEALERSHIP. I NOW HAVE A VEHICLE THAT I CAN NOT GET PARTS TO FIX RECALL, WILL NOT PASS INSPECTION, AND I CAN NOT SELL IT OR TRADE IT IN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10724177June 8, 2015
AIR BAGS
LIGHT COME ON WARNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723486June 4, 2015
ELECTRONIC STABILITY CONTROL (ESC), STEERING
TL* THE CONTACT OWNS A 2006 CADILLAC STS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOST POWER WHILE THE SERVICE STABILITY WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723064June 2, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 CADILLAC STS. WHILE DRIVING AT 60 MPH, THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722017May 28, 2015
ENGINE
TL* THE CONTACT OWNS A 2006 CADILLAC STS. THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE HAD EIGHT MISFIRES AND THE ICM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716199May 13, 2015
AIR BAGS
I'M CURRENTLY TRANSPORTING ELDER CLIENTS WITHOUT ANY AIRBAGS IN MY VEHICLE FOR THE PAST SIX WEEKS. THERE WAS A RECALL ON THE 2006 CTS, BUT NOT THE STS FOR THE SAME ISSUE. THERE ARE NUMEROUS COMPLAINTS ONLINE ABOUT THE SAME ISSUE ON THE 2006 STS. MY DEALER REFUSES TO HONOR MY REQUEST TO REPAIR THE PASSENGER SEAT SENSOR (WHICH CONTROLS THE AIRBAGS) UNDER RECALL. THANK-YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715854May 12, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 CADILLAC STS. THE CONTACT STATED THAT THERE WAS FUEL LEAKING WITHOUT WARNING. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V542000 (FUEL/PROPULSION SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE PART MIGHT BECOME AVAILABLE IN JUNE OF 2015. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692299March 5, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2006 CADILLAC STS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V542000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690830February 26, 2015
AIR BAGS
THE "SERVICE AIR BAG" DISPLAY APPEARED ON CONTROL PANEL DURING A RETURN TRIP FROM FLORIDA TO MASSACHUSETTS. I SEARCHED ON-LINE AND DISCOVERED THAT CADILLAC HAD A RECURRING PROBLEM WITH THIS ISSUE, AND HAD RECALLED SOME CTS MODELS FOR SAME. HOWEVER, THE STS MODEL HAS NOT BEEN RECALLED. I BROUGHT THE CAR IN FOR SERVICE THIS WEEK. THE PASSENGER SEAT MODULE FOR THE AIR BAG NEEDED REPLACEMENT IN ORDER TO CORRECT THE SERVICE AIR BAG ISSUE. THE TOTAL COST OF REPAIR INCLUDING PARTS, LABOR AND REPROGRAMMING WAS $844.95.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684304February 19, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CADILLAC STS. WHILE DRIVING 30 MPH, THE VEHICLE ANTI-THEFT SYSTEM AND THE BRAKES SEIZED WITHOUT WARNING CAUSING THE VEHICLE TO STALL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684187February 18, 2015
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CADILLAC STS. WHILE DRIVING AT 10 MPH, THERE WAS A ABNORMAL CLICKING NOISE OF THE LOCKS UNLOCKING AND LOCKING COMING FROM THE FRONT PASSENGER SIDE DOOR. IN ADDITION, THEN THE FRONT PASSENGER SIDE DOOR OPENED WHILE THE CONTACT WAS DRIVING AND THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000. UPDATED 4/27/15*CN UPDATED 9/22/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Cadillac STS