Cadillac STS Complaints (2008)

50 consumer complaints on file.

#10693349March 10, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS 2008 CADILLAC STS. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO RECOGNIZE THE KEY FOB. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692521March 6, 2015
WHEELS, AIR BAGS
TL*THE CONTACT OWNS A 2008 CADILLAC STS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690449February 24, 2015
POWER TRAIN, SUSPENSION, ELECTRONIC STABILITY CONTROL (ESC)
IN COLD WEATHER CAR WILL NOT TAKE OFF FROM THE START AND THE MOTOR BOGS DOWN AND WILL NOT MOVE IN TRAFFIC FOR A COUPLE OF MINUTES CREATING A HAZARD TO DRIVER AND ON COMING TRAFFIC ABS LIGHT COMES ON, STABILITY LIGHT COMES ON IF YOU RESTART THE CAR ALL THE ERRORS GO AWAY BUT STILL STORED ON COMPUTER MEMORY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673063January 16, 2015
ELECTRICAL SYSTEM
I WAS STOPPED AT A RED LIGHT AND WAS REAR ENDED BY A CAR GOING 40. THE CAR STARTED ON FIRE IN THE REAR OF THE VEHICLE AND BURNED PRETTY BAD. I HAVE TO GET A NEW CAR DUE TO THE SIGNIFICANT DAMAGE RESULTING FROM THE FIRE, I'M JUST HAPPY MY KIDS WEREN'T WITH ME AT THE TIME. I HAVE HERNIATED AND BULGING DISCS IN MY CERVICAL AND LUMBAR, WHICH WERE FOUND BY MRI. NOT SURE WHAT HAPPENED WITH THIS CAR BUT THOUGHT IT IMPORTANT TO LET THE GENERAL PUBLIC KNOW ABOUT IT. *TR
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10660265November 22, 2014
AIR BAGS
I HAD THIS CAR SERVICED AT GOLD COAST CADILLAC, OAKHURST, N.J. ON MARCH 25, 2013 AND THE MILEAGE WAS 42,951. SINCE MY WIFE DOES NOT DRIVE MUCH ANYMORE, WE DO NOT USE THIS CAR VERY MUCH AS YOU CAN SEE BY THE MILEAGE. ON OR ABOUT NOVEMBER 13, 2014 I GOT INTO THE CAR AND WHEN I STARTED THE ENGINE THE DISPLAY SAID "SERVICE AIR BAG". SINCE I FELT THAT THIS WAS A PROBLEM THAT SHOULD BE ADDRESSED BY GM BECAUSE OF ALL THE PROBLEMS WITH AIR BAGS, I EMAILED A LETTER TELLING GM ABOUT MY PROBLEM. I RECEIVED A FOLLOW UP CALL FROM SOME WOMEN REPRESENTING GM. I TOLD HER ABOUT THE PROBLEM AND SHE TOLD ME MY CAR WAS NOT ON THE RECALL LIST. I GUESS NEITHER WERE ALL THE GM CARS THAT HAD DEFECTIVE IGNITION SWITCHES. I TOLD HER THAT THIS CAR HAD NEVER BEEN TOUCHED BY ANOTHER CAR (ACCIDENT) AND IS IN PRISTINE CONDITION WITHOUT THE SLIGHTEST SCRATCH ON IT AND I DID NOT WANT TO GO TO THE DEALER AND HAVE HIM CHARGE ME $600.00 TO REPAIR AN AIR BAG THAT HAD A DEFECT IN IT. I DID NOT WANT TO CHANCE BEING CHARGED A LOT OF MONEY FOR SOMETHING THAT WAS NOT MY FAULT. I AM WRITING YOU TO TELL YOU ABOUT THIS PROBLEM SINCE THERE ARE MILLIONS OF AIR BAGS THAT ARE DEFECTIVE AND I THINK I HAVE A DEFECTIVE AIR BAG AND GM SHOULD INSPECT IT AND FIX IT FREE OF CHARGE. PLEASE PUT THIS IN YOUR RECORDS FOR POSSIBLE RECALLS OF AIR BAGS IN GM CARS. THANK YOU, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653856November 10, 2014
ELECTRICAL SYSTEM
UPON REACHING HER DESTINATION MY WIFE REACHED UP TO PUSH THE STOP ENGINE TOGGLE SWITCH AND THE ENTIRE ASSEMBLY COLLAPSED INTO THE INSIDE OF THE DASH PANEL. SINCE THE ENGINE WAS STILL RUNNING SHE WAS ABLE TO GET THE VEHICLE TO AN INDEPENDENT REPAIR FACILITY NEARBY. THEY WERE ABLE TO REMOVE THE DASH PANEL AND FOUND THAT THE HOUSING BOX FOR THE SWITCH HAD BROKEN AWAY FROM IT'S DASH MOUNT AND FELL INTO THE DASH. THEY WERE ABLE TO EPOXY IT BACK TOGETHER AND FURTHER SECURED IT WITH A ZIP TIE AS A TEMPORARY FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648441October 17, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2008 CADILLAC STS. THE CONTACT STATED THAT THE TPMS SENSOR INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED ALL OF THE TIRES BUT THE FAILURE PERSISTED. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT WAS CAUSING THE FAILURE AND REFERRED THE CONTACT TO AN AUTHORIZED DEALER. IN ADDITION, THE CONTACT MENTIONED THAT THE ELECTRONIC LOCKS FAILED TO SECURE. THE CONTACT WAS ABLE TO USE THE KEY FOB TO SECURE THE DOOR BUT THAT DID NOT PREVENT THE FAILURE FROM HAPPENING. ALSO, THE CONTACT MENTIONED THAT THERE WAS A SUDDEN INCREASED IN ENGINE RPMS AND IT WAS DIFFICULT TO SLOW THE VEHICLE DOWN. THE CONTACT MENTIONED IN ONE INSTANCE WHILE TRAVELING 30 MPH, THE VEHICLE SUDDENLY ACCELERATED CAUSING THE CONTACT TO ALMOST LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628397August 26, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2008 CADILLAC STS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE SIDE MIRRORS WOULD ERRONEOUSLY RE-ADJUST MAKING BLOCKING THE CONTACTS VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608780July 7, 2014
AIR BAGS
WAS INVOLVED IN AND ACCIDENT WITH THE FRONT GRILL, RADIATOR, HOOD, AND DRIVER DOOR HAD BEEN SEVERELY DAMAGED. AIRBAGS NEVER EJECTED. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10595209May 30, 2014
SEAT BELTS
ALL THREE BACKSEAT SEAT BELT RETRACTORS QUIT WORKING (RETRACTOR WOULD NOT ALLOW THE BELT TO EXTEND PREVENTING PASSENGERS FROM BUCKLING IN) AND HAD TO BE REPLACED. CADILLAC INFORMED ME THAT THEY DO NOT WARRANTY SEAT BELTS BEYOND 50,000 MILES AND THAT I HAD TO PAY FOR THE REPAIRS (THREE NEW SEAT BELT RETRACTORS) MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578515April 9, 2014
STEERING, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2008 CADILLAC STS. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE POWER STEERING WOULD SUDDENLY MALFUNCTION MAKING THE STEERING WHEEL VERY DIFFICULT TO TURN. THE CONTACT INDICATED THAT NO WARNING LIGHTS OR SENSORS ILLUMINATED DURING THE INCIDENT. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE IT THE VEHICLE WOULD FUNCTION NORMALLY. THE CONTACT ALSO INDICATED THAT THE TIRE PRESSURE MONITORING SYSTEM INDICATED THAT THE TIRE PRESSURE WAS NORMAL ALTHOUGH THE TIRE PRESSURE ON ALL THE TIRES WAS LOW. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576035March 31, 2014
STEERING
POWER STEERING FAILED IN DRIVEWAY, THEN DAY LATER STARTED TO WORK THEN THE NEXT DAY FAILED WHILE BACKING VEHICLE, THEN STARTED WORKING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484877November 16, 2012
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
I PURCHASED THIS CAR IN JANUARY OF 2010 FROM APPLE CHEVROLET CADILLAC LOCATED IN YORK PA. WHEN I PURCHASED THIS CAR I BOUGHT IT USED HOWEVER IT STILL HAD THE REMAINING MANUFACTURES POWERTRAIN WARRANTY. IT HAD 51,554 MILES ON IT AT THE TIME OF PURCHASE. ON FEB 9, 2011 I REPORTED TO HERITAGE CADILLAC IN BELAIR MD. THAT I HAD AN ISSUE WITH THE CHECK ENGINE LIGHT COMING ON AND THAT I WANT TO HAVE THAT TAKE CARE OF BEFORE THE WARRANTY RAN OUT. WHEN I TOOK THE CAR THERE I WAS TOLD THAT SINCE THE LIGHT HAD WENT OUT BEFORE I GOT THERE, THERE WAS NO WAY THEY COULD TELL WHAT WAS WRONG WHICH I FOUND OUT TO BE FALSE BECAUSE MONTHS LATER THEY WERE IN FACT ABLE TO CHECK IT WITH THE CHECK ENGINE LIGHT BEING OFF. TO MAKE A LONG STORY SHORT, SINCE THE FIRST INCIDENT I HAVE TAKE MY CAR BACK TO HERITAGE CADILLAC 10 TIMES FOR THE SAME PROBLEM AND I HAVE PAID THEM $4,212.08 (TO MAINTAIN AND ALLEGEDLY REPAIR THE PROBLEM OF THE CHECK ENGINE LIGHT) TODAY IS NOVEMBER 15, 2012 AND THE LIGHT IS STILL ON. I HAVE BEEN TOLD THAT THEY DON'T REALLY KNOW WHAT IS WRONG AND THAT THEY HAD TO CONTACT A CADILLAC MANUFACTURE TO GET INFORMATION BUT I WILL HAVE TO PAY ANOTHER $3,100 TO FIX THE PROBLEM WHICH MAY BE FUEL INJECTORS AND A TRANSMISSION CONTROL MODULE. I FEEL THAT MY WIFE AND I HAVE BEEN AND ARE BEING TAKE ADVANTAGE OF IN THIS SITUATION BY A CERTIFIED CADILLAC SERVICE CENTER. THIS PROBLEM SHOULD HAVE BEEN RESOLVED WHEN I FIRST BROUGHT IT TO THEIR ATTENTION WHEN THE CAR WAS STILL UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425063September 12, 2011
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2008 CADILLAC STS-V. WHILE DRIVING 5 MPH, THE SYSTEM STABILITY WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE ENGINE WAS TURNED OFF AND WHEN RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE WAS AN INTERMITTENT RECURRENCE. THE VEHICLE WAS TOWED TO THE DEALER WHO RAN A DIAGNOSTIC TEST BUT WAS UNABLE TO GENERATE ANY FAILURE CODES. THE MANUFACTURER WAS CONTACTED WHO ADVISED TAKING THE VEHICLE BACK TO THE DEALER FOR FURTHER DIAGNOSIS. THEY OFFERED NO FURTHER ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375377January 10, 2011
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CADILLAC STS. THE CONTACT STATED THAT THE BATTERY WAS REPLACED TWICE WITHIN THE PAST TWO MONTHS. THE VEHICLE WAS INSPECTED BY THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WERE NO FAILURES LOCATED WITHIN THE VEHICLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT AN INVESTIGATION WOULD BE OPENED. THE CONTACT WAS AWAITING THE RESULTS OF THE INVESTIGATION. THE FAILURE MILEAGE WAS 19,500 AND THE CURRENT MILEAGE IS 20,700. UPDATED 03/07/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375529January 10, 2011
STEERING
TILT STEERING FAILED TO LOWER STEERING COLUMN IN PROPER DRIVING POSITION. THE POWER MOTOR UNIT FAILED AND IT CAUSED THE STEERING COLUMN TO STAY IN THE HIGHEST POSITION, MAKING IT UNSAFE TO DRIVE. THE DEALER REPLACED THE MOTOR ASSEMBLY AND IT CORRECTED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365016November 8, 2010
INTERIOR LIGHTING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A 2008 CADILLAC STS AND I CANT READ THE DASH INSTRUMENTS IN THE DAYLIGHT, THE DEALER SAYS THERE IS NOTHING THEY CAN DO ABOUT IT. I JUST LEASED AN HRR CHEVY AND IT IS THE SAME WAY , I HAVE OWNED LOTS OF CARS IN MY TIME AND NEVER HAD A PROBLEM LIKE THIS . SEAM LIKE THIS WOULD BE A SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348830August 11, 2010
SERVICE BRAKES, HYDRAULIC, AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2008 CADILLAC STS. WHILE THE DRIVER WAS DRIVING DOWN A HILL INTO A GARAGE, THE BRAKES FAILED. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE GARAGE WALL. THE DRIVER FRONTAL AIR BAG DID NOT DEPLOY. THE DRIVER WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE DEALER. MANUFACTURER REPORT 696083 WAS FILED. THE MANUFACTURER STATED THAT THE VEHICLE WILL BE INSPECTED; HOWEVER, THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 20,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10334164June 1, 2010
ELECTRICAL SYSTEM, AIR BAGS:FRONTAL, LATCHES/LOCKS/LINKAGES, VEHICLE SPEED CONTROL, VISIBILITY, POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED AS A "PROGRAM CAR" 5/21/08 WITH 7017 MILES ON ODOMETER, AUTO HAS BEEN A CONSTANT SOURCE OF TROUBLE WHICH SELLING DEALER CREST CADILLAC OF VENICE, FL SEEMS UNABLE TO CORRECT. MYRIAD PROBLEMS OCCUR BUT FAIL TO REGISTER ON RECORDER WHICH PREVENTS CORRECTIVE ACTION. I DO NOT FAULT DEALER STAFF BUT BLAME OVERALL PROBLEM ON CADILLAC'S REFUSAL TO CONSIDER DEFECTIVE INTERACTIVE COMPUTER NETWORK FROM STUPIDITY OR CUPIDITY. ON THE LAST TRIP TO THE REPAIR FACILITY ELEVEN ITEMS WERE ADDRESSED WITH THREE NOT BEING ADDRESSED WITH PROBLEMS NOT LISTED IN RECORDER OR UNABLE TO BE DUPLICATED. SINCE MAR. 20, 2010 MOST OF THE PROBLEMS HAVE RECURRED AND I HAVE RECORDED 16 SPECIFIC MALFUNCTIONS TO DATE SOME OF WHICH I CONSIDER TO BE SAFETY CONCERNS. E.G SUDDEN FAILURE OF CRUISE CONTROL SYSTEM AND/OR DIFFICULTY IN DISENGAGING IT; REPEATED ATTEMPTS REQUIRED TO OPEN WINDOWS AND LOCK OR UNLOCK DOORS; MALFUNCTIONING OF WINDSHIELD WIPERS; WITH 125 LB. WIFE IN FRONT PASSENGER SEAT, "PASSENGER AIR BAG OFF" INDICATOR IS LIGHTED. IS INDICATOR FAULTY OR IS PASSENGER AIR BAG INOPERATIVE WHEN IT SHOULD BE FUNCTIONAL? I HAVE A LARGE DOSSIER DOCUMENTING NUMEROUS TRIPS TO THE DEALER TO ADDRESS OVER TWENTY ISSUES AND REPETITIONS AND HAVE NEVER HAD MORE THAN A HALF DOZEN PROBLEMS WITH ANY OF THE 40 OR 50 PREVIOUS VEHICLES I HAVE OWNED OVER THE PAST 60+ YEARS. IT APPEARS THAT SINCE THESE NUMEROUS INTERMITTENT PROBLEMS DO NOT REGISTER IN THE VEHICLE'S RECORDER, CADILLAC IS USING THAT AS AN EXCUSE TO AVOID ADDRESSING THE REAL PROBLEM, THAT IS, THE COMPUTERS THEMSELVES. I ENTREAT YOU TO FORCE CADILLAC TO REPLACE THE DEFECTIVE COMPUTERS BEFORE I JUST GIVE IT UP AS A HOPELESS SITUATION AND SELL THE AUTO. ALTHOUGH I HAVE ALWAYS BOUGHT AMERICAN AUTOS FOR OVER 60 YEARS, I SHALL NEVER AGAIN OWN A CADILLAC. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326169April 17, 2010
EQUIPMENT
AFTER SPENDING 38 MINUTES WRITING ABOUT PROBLEMS WITH MY AUTO YOUR DEFECTIVE PROGRAM ERASED ALL MY NARRATIVE. I SUGGEST YOU HIRE ONE OF THE SEVERAL THOUSAND CAPABLE PEOPLE WHO WOULD LIKE TO WORK TO REPLACE THE INCOMPETENT BUNGLER WHO CREATED THIS ABOMINATION. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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