Cadillac Escalade Complaints (2007)

247 consumer complaints on file.

#10896980August 18, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT'S VEHICLE T-BONED ANOTHER VEHICLE AND CRASHED INTO AN ELECTRICAL BOX. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISED RIBS AND BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS TOWED TO A TOWING FACILITY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10895329August 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) WAS RECEIVED IN AUGUST OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895164August 11, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE EXT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892810August 3, 2016
VEHICLE SPEED CONTROL
IN MOTION, STOPPED ,WAS ON HILL GOING UP A LANE TO HOME. CODE FOR THROTTLE POSITION CONTROL MODULE APPEARED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891958August 1, 2016
ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE STALLED OUT IN VERY HEAVY TRAFFIC IN BOTH MARYLAND, AND INDIANA WHILE I WAS ON VACATION. THIS OCCURRED ON A MAJOR HIGHWAY IN BOTH OCCASIONS THAT WAS PACKED WITH TRAFFIC.THIS INCIDENT COULD HAVE EASILY RESULTED IN A MAJOR ACCIDENT THAT COULD HAVE BEEN HARMFUL TO BOTH ME AND MY FAMILY. THIS INCIDENT HAPPENED ON 2 OCCASIONS ,JULY 16TH 2016 AND JULY 22ND 2016.DEALERSHIP AT FIRST COULD NOT FIND THE PROBLEM AS WAS THE CASE WITH THE FIRST CADILLAC DEALERSHIP IN BETHESDA MARYLAND. THE 2ND DEALERSHIP TOOK A WEEK TO CREATE, IDENTIFY, AND HOPEFULLY REPAIR THE PROBLEM. REPLACING FUEL PUMP ENDED UP BEING THE CALL. 1005.00 DOLLARS LATER I CERTAINLY HOPE THAT THIS FIXED THE PROBLEM. THIS INDEED IS A HUGE SAFETY CONCERN AS IT DOES NOT SHOW ANY WARNINGS IT JUST STALLED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872367June 3, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE CONTACTED CADILLAC CUSTOMER SERVICE REGARDING MY STEERING WHEEL SMOKING AND BURNING A HOLE IN THE LEATHER WHEN I USE THE HEATED STEERING WHEEL FEATURE. THEY ARE CLAIMING THAT IT IS THE RESULT OF NORMAL WEAR AND TEAR WHICH I FIND ABSURD. THE DEALER REPRESENTATIVE STATED TO ME THAT IN THE 10 YEARS HE'S BEEN WORKING ON GM CARS, HE HAS NEVER SEEN THIS HAPPEN. ALSO, THE DEALER CHARGED ME TO REPLACE ALL FOUR INTERNAL DOOR HANDLES AFTER THE METAL DEGRADED AND STARTED CUTTING OUR HANDS. APPARENTLY, OTHER ESCALADES WERE COVERED UNDER A RECALL BUT NOT MY VIN. I THINK BOTH SHOULD BE COVERED BY GM GIVEN THE SERIOUS NATURE OF BOTH DEFECTS.
Crash:
No
Fire:
No
Injuries:
10
Deaths:
0
#10837861February 23, 2016
ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE BATTERY WOULD BE COMPLETELY DRAINED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MOTOR WIRING HARNESS UNDER THE PASSENGER SEAT WAS COMPLETELY MELTED, WHICH CAUSED THE FAILURE. AS A RESULT, THE BATTERY, CIRCUIT BREAKER, AND WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818685January 7, 2016
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
MY DASHBOARD IS CRACKING ON BOTH ENDS AND THE STABILITY CONTROL HAS GONE OUT TWICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810626December 16, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, SEATS
ESCALADE HAVING SAME ISSUES AS EVERYONE ELSE. OIL PRESSURE DUE TO POOR BUILD AND CUT BACKS ON GENERAL MOTORS BEHALF. A UNIT WITH A PRICE UP WORDS OF $70-$80K SHOULD NOT HAVE THE ISSUES. WE AS THE CUSTOMERS AND THE VICTIMS SHOULD NOT PAY THE PRICE AND OUR OWN LIVES (FAMILIES LIVES) FOR A COMPANIES SELFISHNESS. PASSENGER SEAT CONTROL MODULE BURNT DUE TO YET ANOTHER FAULTY GM PRODUCT. THEY SEAM TO NOT CARE AND WANT TO FIX THE ISSUES THAT CAN AGAIN LEAD TO HARM TO ANYONE IN AND AROUND THE VEHICLE. I STILL OWN THIS VEHICLE BUT IT HAS BEEN A UTTER DISGRACE OF WHAT KIND OF PRODUCTS WE HAVE BEEN SOLD. TO THIS DAY WOULD LIKE TO KNOW WHY THE COMPANY RECALLS PARTS THAT WOULD COST THEM NICKELS AND DIMES AND NOT THE MAJOR ITEMS THAT CAN LEAD TO DISASTERS LIKE DEATH. FOR CRYING OUT LOUD THEY REPLACED MY DE OTHERS DASH...(DASH). SO REPLACE A PLASTIC DASH THAT HAS NO HARM WHAT SO EVER AND OH DON'T MINED IF YOU TRUCK CATCHES ON FIRE DO TO FAULTY MODULES. SHAME HOW GM HAS LET A COMPANY LIKE TOYOTA WHO ACTUALLY LISTENS TO THE COSTUMES SEEM LIKE A MORE PATRIOTIC COMPANY AND KEEPS THEIR CUSTOMERS SAFE ON THE ROADS. THANK YOU FOR YOUR TIME, NOW IT'S TIME FOR ACTION. I STILL DRIVE THE TRUCK EVERYDAY AND PRAY I DON'T DIE EVERY TIME . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807513November 30, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
VEHICLE CONTINUE TO RECEIVE "LOW OIL PRESSURE, TURN OFF ENGINE WARNING". IN ADDITION TO "SERVICE STABILINK SEYSTEM". NO ONE CAN TELL ME THE CAUSE. THIS OCCURS WHILE DRIVING ON HIGHWAYS AND STREET. 2007 CADILLAC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785062October 21, 2015
LATCHES/LOCKS/LINKAGES
THE STATE OF MICHIGAN HAS MANDATED THAT ALL LIMOUSINES AND LIMOUSINE BUSES ARE REQUIRED TO HAVE THE REAR DOOR LOCKING MECHANISM DISABLED AND THE DOOR KNOBS REMOVED; AS WELL AS THE ABILITY TO ELECTRONICALLY LOCK THE DOORS WHILE IN MOTION OR AT REST! THIS MANDATE SEEMS TO BE A STATE OF MICHIGAN REQUIREMENT ONLY. I AM GRAVELY CONCERNED THAT THIS WILL GIVE A CUSTOMER / INDIVIDUAL THE ABILITY TO OPEN THE DOOR WHILE THE VEHICLE IS IN MOTION WHICH WILL RESULT IN SERIOUS INJURY OR DEATH! PLEASE CONTACT ME AT [XXX] IF I AM WRONG IN THIS CONCERN...[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775381September 23, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759636August 26, 2015
POWER TRAIN
MAJOR PROBLEM WITH THE POWER TRAIN AND OR SENSOR THAT'S CAUSING TRUCK TO TRIP STABILITRACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725529June 16, 2015
SEATS
I SEEN ANOTHER PERSON SAID THAT SHE HAD PROBLEMS WITH HER HEATED AND COOLING SEATS I'M HAVE THE SAME EXACT PROBLEM AND WANTED TO KNOW IF THERE ARE ALOT OF COMPLAINTS WHY IS NOT A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716459May 14, 2015
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE STALLED AND THE STABILITRAC WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STABILITRAC LIGHT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,931.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694724March 16, 2015
STRUCTURE
CRACK ON FRONT DASH APPEARED A COUPLE OF YEARS AGO. WAS TOLD IT WAS A COMMON PROBLEM BUT NO RECALL. TODAY I NOW HAVE THREE CRACKS AND AN ESTIMATE OF ALMOST $400 TO REPLACE THE PART. IN A QUICK LOOK ONLINE THIS PROBLEM APPEARS TO BE VERY COMMON. I KNOW THERE IS A PUSH TO HAVE GM REPLACE THIS PART AT THEIR EXPENSE AS IT APPEARS TO BE DEFECTIVE. SOMETHING I AGREE WITH AND AM IN FAVOR OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693816March 12, 2015
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
DRIVER STOPPED VEHICLE PREPARING TO PARK, PLACED IT IN "PARK" AND PROCEEDED TO TURN IGNITION INTO "OFF" POSITION. THE KEY WAS FIRMLY LOCKED IN THE "RUN" POSITION AND WOULD NOT TURN TO "OFF" OR ANY OTHER POSITION. AFTER TRYING TO TURN KEY FOR SEVERAL MINUTES, DRIVER CALLED GM/SEWELL - CADILLAC SERVICE DEPARTMENT FOR INSTRUCTION TO TURN THE VEHICLE OFF. THE SERVICE DEPARTMENT COULD NOT PROVIDE ANY SOLUTIONS THAT WORKED OVER THE PHONE. THE VEHICLE HAD TO BE SHUT OFF AT THE SERVICE DEPARTMENT. AFTER THE INITIAL INCIDENT THERE WERE A NUMBER OF OTHER INCIDENTS INCLUDING KEY HARD TO TURN IN IGNITION, NUMEROUS OCCASIONS OF POWER LOSS THROUGHOUT SYSTEMS IN VEHICLE. THE VEHICLE HAS BEEN TAKEN THE SEWELL CADILLAC MANY TIMES FOR THESE SAFETY ISSUES. A NUMBER OF CALLS HAVE BEEN MADE TO GM ALSO ABOUT THE VEHICLE AND ITS DEFECTIVE NATURE. I FIRMLY BELIEVE THAT THIS VEHICLE SHOULD BE INCLUDED IN THE IGNITION RECALLED VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691013February 27, 2015
ENGINE, FUEL/PROPULSION SYSTEM
AFTER DRIVING THE CAR ON HIGHWAY WITH NO ISSUES CAR WILL STALL OUT APPROACHING LIGHTS,STOP SIGNS OR SLOWING DOWN OR LETTING OFF GAS PEDAL.HAS HAPPENED 8-9 TIMES IN LAST WEEK. NO WARNING LIGHTS OR IDLING ISSUES THAT WOULD WARN US OF THE ISSUE. CHANGED BATTERY,CRANKSHAFT SENSOR ,CLEANED THROTTLE BODY, FUEL FILTER ,AND CHANGED OIL. NO CODES SHOW UP ON MECHANICS DIAGNOSTIC METER.I HAVE TAKEN TO ONLINE CADILLAC FORUMS AND LEARNED THIS IS NOT AN UNCOMMON PROBLEM.VERY UNSETTLING WITH WIFE AND 4 CHILDREN IN VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683373February 13, 2015
SEATS
HEATED SEATS NOT WORKING. AFTER DOING SOME RESEARCH ONLINE I FOUND OUT THAT ESCALADE'S ARE PRONE TO MELTED WIRE CONNECTIONS ON THE CCSM UNDER THE PASSENGER SEAT. MINE HAS THE EXACT SAME PROBLEM AS DESCRIBED BY MANY OTHER ESCALADE OWNER'S. WHY HAS THIS NOT BEEN RECALLED? THIS COULD POSE A VERY SERIOUS INTERIOR FIRE RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682175February 9, 2015
VEHICLE SPEED CONTROL
DRIVING ON THE I10, SEMIS ALL AROUND, DRIVING ABOUT 65 MPH. MY DAUGHTER AND HER FRIEND IN THE VEHICLE. ALL OF THE SUDDEN IT FELT LIKE I HIT A WALL. ALL POWER WENT OUT, LOST ALL SPEED, WHEN THE POWER FLICKERED BACK ON, LIGHTS ONLY NO SPEED, ALL THE DASHBOARD WAS LITE UP, EVERYTHING WAS MAKING A SOUND, THE VEHICLE KEPT GOING FROM D -DRIVE TO P-PARK, THE RPM WERE MAXED- YET NO SPEED. AT 51K I NOTICED THE VEHICLE SHIFTING HARD AND TOOK IT IN TO A CADILLAC DEALERSHIP, THOUSANDS OF DOLLARS LATER, IT HAS CONTINUED TO DO THE SAME THING, JUST TWO DAYS AGO 2-7-15, IT IS STILL DOING THE SAME THING. MANY TIMES I HAVE BEEN IN DANGER OF LOOSING MY LIFE, AM NOT EXAGGERATING. MY VEHICLE HAS ONLY BEEN TOUCHED BY THE DEALERSHIP FOR ALL OF ITS SERVICES AND REPAIR. THIS VEHICLE IS EXTREMELY UNSAFE FOR DRIVING. I HAVE A BOOK OF ALL MY SERVICE RECORD DOCUMENTING THE SAME ISSUE OVER, AND OVER...........................................AGAIN. ACCORDING TO MY RESEARCH THERE ARE THOUSANDS OF PEOPLE EXPERIENCING THE SAME PROBLEM, AND CADILLAC JUST SITS BACK, PROBABLY WAITING FOR LOSS OF LIVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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