Cadillac Escalade Complaints (2022)

86 consumer complaints on file.

#11654984April 16, 2025
ENGINE, UNKNOWN OR OTHER
I was driving on the New Jersey Parkway when my car just shut down in the middle of the road. The dealer believes it’s the engine- how can this happen to a car 2 years old?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654568April 14, 2025
ENGINE
On [XXX], while driving my 2022 Cadillac Escalade Premium Sport — which I had just purchased earlier that day — the vehicle suddenly shut down without any warning while I was actively driving on a busy street in Decatur, Georgia. Fortunately, the incident occurred while I was making a turn and traveling at a relatively low speed. I lost all control of the vehicle but was able to coast into the center turn lane and activate the hazard lights to avoid a collision. A police officer arrived on the scene and positioned their vehicle to prevent mine from being struck by oncoming traffic. Although I initially suspected a battery issue, the vehicle still had full electrical power. The officer contacted a towing service, and the vehicle was towed first to my home and later to the Cadillac dealership for evaluation. Today, I was informed by the dealership that the vehicle — which has fewer than 25,000 miles on it — requires a complete engine replacement. I am extremely concerned about the safety implications of this unexpected failure, especially given the low mileage and the fact that the vehicle had just been sold to me. I am submitting this report in hopes that this issue will be thoroughly investigated to prevent similar occurrences for other drivers. I consider myself extremely fortunate to be typing this message today. Given the abrupt and total shutdown of the vehicle, this could have resulted in a very serious accident — or worse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653795April 9, 2025
ENGINE
I WAS DRIVING DOWN THE [XXX] IN DETROIT MI AND MY ENGINE LOCKED UP AND THE VEHICLE SHUT OFF WHILE I WAS DRIVING 70 MPH THIS IS THE SECOND TIME MY ENGINE LOCKED UP WHILE DRIVING THIS VEHICLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11652502April 3, 2025
ENGINE
My vehicle is currently at bob Moore Edmond ok. I did not have my car one month before the engine failed. Main bearing went bad. Needs a COMPLETE MOTOR. I am stuck paying for this motor. The wait for a new motor is at least 6-8 weeks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647659March 11, 2025
ENGINE
The contact owns a 2022 Cadillac Escalade. The contact stated that upon starting the vehicle, there was an abnormal ticking sound coming from the engine, with the oil warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that metal shavings were found in the engine and that the engine would be replaced with the wheel bearings and rear differentials. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,482.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647587March 11, 2025
ENGINE
My husband, 2 young children and I were driving on the frontage road to the interstate at approximately 55 miles per hour when the engine suddenly stopped functioning and almost caused a catastrophic wreck with the cars around us. The Cadillac dealership it was towed to evaluated it and determined it had experienced total engine failure. It’s covered in the NHTSA’s investigation into the 6.2 L V8 GM engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647078March 7, 2025
ENGINE
Driving on the highway under normal load and then all of a sudden motor starts to tic then gets louder and warning comes on saying low oil pressure turn off engine now before I could get off the highway safely the motor completely shuts off once I was safely over and stopped waited for a bit and attempted to restart the vehicle and it wouldn't do anything what so ever that moment I realized that the engine completely seized and left me stranded it showed zero signs of issues before that and completely caught me off guard now I have a 86000 truck sitting in my driveway with no time frame of when it will be repaired
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647031March 7, 2025
ENGINE
The contact owns a 2022 Cadillac Escalade. The contact stated that while driving on the highway at 75 MPH, the vehicle lost automotive power. There was no warning light illuminated. The contact pulled over onto the shoulder lane where the vehicle was parked for several minutes before attempting to restart the vehicle; however, the vehicle failed to restart. The vehicle was towed to a local dealer, where the vehicle was diagnosed, and the contact was informed that the engine failed due to metal shavings inside the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643885February 20, 2025
ENGINE
Engine failure while driving on the highway resulting in the vehicle being towed to the dealership and requiring a brand new engine. Being advised by the dealership that this will likely take 3+ months to replace as they have 2 other Escalades in the service department still waiting on a new engine and have been there for over 2+ months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643299February 18, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Incident #1 - exiting a parking garage and the vehicle shut off. My wife was able to pull into a parking spot. the vehicle was towed to the dealer and the resolution was a faulty fuel pump module. Incident #2 - My wife was at highway speed 65mph during rush hour 4 lanes of traffic when without warning the truck engine shut off and the vehicle shifted to neutral. I dont know how but she was able to wrestle the vehicle to the side of the highway where we spent 6 hours on the shoulder which was as wide as the vehicle. This could have ended in a fatality either while getting the vehicle to the side of the road or while waiting for the dealer to have our vehicle towed. --- End result was that the engine locked up. We have been waiting 1 month already for a new engine and per the dealer it may be several months more.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641124February 6, 2025
ENGINE
The contact owns a 2022 Cadillac Escalade. The contact stated while driving 75 MPH, the contact noticed a loud roaring sound and the vehicle lost motive power. The contact stated that the vehicle rolled over to the shoulder of the road. In addition, there were several warning lights illuminated. The contact stated that the failure occurred while driving out of state and towing a trailer. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made of the failure and a case was filed. The failure mileage was approximately 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637788January 22, 2025
ENGINE
The contact owns a 2022 Cadillac Escalade. The contact stated while driving at approximately 80 MPH, the vehicle stalled, and the vehicle failed to return to normal operation. No warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637569January 22, 2025
ENGINE
Engine seized at approx 49000kms. Full engine replacement was done by wolfe cadillac. It had something to do with the engine rods.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636999January 20, 2025
ENGINE
The engine completely failed and shut down without any warning indications while driving 72 mph on [XXX] in Wesley Chapel, Fl. I could no longer accelerate to get out of the way I had to coast to a stop and was able to thankfully make it to the shoulder. The tow company that provided service stated that I was the third or fourth Gm suv that he personally towed in the past week that experienced the same failure on the interstate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636951January 19, 2025
ENGINE
Driving vehicle between 70-80 miles an hour on the freeway when the car switched into neutral and lost all engine power. No warning lamps or any indication of failure. I was able to steer vehicle to left side of freeway and it had to be towed. It was not a safe location as cars were flying by just feet from the dibbled vehicle. It never started again. Towed to local Cadillac and have been told the car experienced catastrophic engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636904January 19, 2025
ENGINE
Two weeks after purchasing our 2022 slightly used Cadillac Escalade, my family and I were on our annual Thanksgiving camping trip. December 1, 2024 we were on our way back home from this trip on a very busy highway frequented by semi trucks and large RVs (nearby desert camping). While driving and towing a small trailer at approximately 60 mph on this highway, my vehicle unexpectedly shut off forcing me to act quickly to avoid an accident. (Semi trucks and RVs cannot brake and respond as quickly and there were several in the lane next to me, and approaching behind me). I was able to pull over to a shoulder before the vehicle slowed to a complete stop. After attempting to restart my vehicle I was unsuccessful and contacted OnStar to tow me to the nearest dealer. My family and I waited for 5 hours on the side of this highway with semi trucks and RVs passing us at 60 mph. The vehicle was towed to the nearest dealer, yet 100 miles away from our home, and remained in the dealer’s possession for 29 days. The dealer determined my vehicle experienced engine failure and was in need of an engine replacement. I have only owned this vehicle for 1 and a half months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636653January 17, 2025
ENGINE
Lifters and fuel injectors failed at 45000 miles. Replaced under warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628238December 2, 2024
ENGINE
As i was driving on the highway in the left lane at approximately 85mph, without any warning lights from the vehicle, the car completely shut off. I had to cross over three lanes of traffic on a busy highway with the car completely stalled out to get to the breakdown lane. The vehicle was towed to my local Cadillac dealership where I was later informed that the engine had completely seized. The service department at the dealership indicated that this is a known issue with the engine in the model year 21-24 Escalades. He indicated that there are faulty bearings that send metal particles through the engine causing it to seize.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620606October 18, 2024
AIR BAGS, STRUCTURE:BODY, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On [XXX], my wife and I were stopped in traffic in Baton Rouge, Louisiana at approximately 7:35pm. Another vehicle failed to stop due to being distracted on his phone and rear ended my 2022 Cadillac Escalade. My wife and I were both injured. None of our airbags deployed and the On-Star system never came on and never detected the crash. By the airbags never deploying, this caused my wife to hit her head on the dashboard as well as on the speakers on the passenger seat. It happened in front of a fire station so they heard the crash and immediately ran out the fire station to help us. The vehicle just arrived at the collision center on 10/17/2024 and they will begin inspection for repairs. None of my emergency warning lamps or any other lights or messages came on in the vehicle. The vehicle just appeared normal like nothing happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11589021May 16, 2024
POWER TRAIN, ENGINE, SERVICE BRAKES
This is the second time the car has completely shut off and unable to restart. This is the second time it failed on the interstate. When the car died the car could not be switch to park and had to hold the brake pedal to prevent the car from rolling backward. Second whenever the car was turned of the hazard flashers would turn off. The dealer has previous looked at the car and claimed no problem. This is extremely dangerous to have a car random dying on the interstate. The car at the dealer with often have communication error codes that are just cleared and send you on your way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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