Cadillac Escalade Complaints (2022)

77 consumer complaints on file.

#11719762February 22, 2026
ENGINE
My engine died 3 times so far. The first time it had 20,000 miles, I was driving on the freeway and my vehicle died. The dealer replaced the engine. The second time there was a recall for the engine, it had around 88,000 miles and the engine was replaced for a 2nd time. Note I’m at 94,000 miles and my car died on the freeway again. It has been at the dealer for more than a week and they haven’t even inspected it yet. This is definitely a safety concern, both times that it stopped I was on the freeway, things could have been much worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718688February 18, 2026
ENGINE
Engine stopped working. Dealer is replacing engine, starter and battery fuse box.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714620January 30, 2026
ENGINE
The engine suddenly stalled while I was driving on a public road, creating an immediate safety hazard. The check‑engine light came on, and the dashboard warned of zero oil pressure. I had no choice but to have the vehicle towed to a Cadillac dealership. After their inspection, I was informed that the engine had catastrophically failed and required full replacement. This failure occurred right after the recall work was completed, during which I was assured the engine was healthy and the new oil‑ viscosity procedure had been performed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714515January 30, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2022 Cadillac Escalade. The contact stated that while driving 45 MPH to the dealer, the vehicle experienced reduced engine power. The vehicle was driven to the dealer and was diagnosed with engine failure. The dealer determined that the engine needed to be replaced and related the failure to NHTSA Campaign number: 25V274000 (Engine and Engine Cooling). The VIN was associated with the recall. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was approximately 37,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714091January 28, 2026
ENGINE
After receiving the recall notice, the car was taken to the dealership in Mid-November 2025 at 42,713 miles for the pico engine test. The engine passed the test and had the oil and oil filter changed to the 0-W40 oil and a new oil cap. On January 9, 2026 at approx. 43,700 miles, the engine seized while driving the freeway at approx. 70 mph. The car was towed to the same dealership who confirmed that the engine was destroyed and needed replacement. 2.5 weeks later, I received the car back where the service writer confirmed that the replacement engine was not a “ new” but instead a “re-manufactured” engine with the same 0-W40 oil. Subsequent to this, I contacted Cadillac and started the process of a repurchase. Cadillac has agreed to repurchase the car in the amount of $69,801 based on a mileage usage charge of $31,895 based on 42,713 miles. Depending on your state’s Lemon Law, I would encourage any other owner with this problem to force a repurchase of this car. There are many stories out there of these vehicles experiencing more than one engine replacement. This vehicle can not be trusted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711875January 19, 2026
ENGINE
We were driving down the road and the car completely quit running I could not steer it and it was moving to a coast mode The motor locked up and it had to be replaced Since being replaced I keep hearing tapping noises in the motor and everytime I bring it in they always say there nothing wrong with my car I also stated that sometimes it cuts out or loses power but still they say nothing is wrong Now trying to trade it in has been a nightmare
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711851January 19, 2026
POWER TRAIN, ENGINE
Complete Engine failure happened while driving at slow speed. Engine recall had been completed on September 3, 2025. No replacement recomended. Complete engine failure happened on January 12, 2026. Had towed to dealership. Dealership just confirmed to me that it will need to have engine replaced on January 19, 2026. There was no sign or symptoms right before the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700422November 19, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2022 Cadillac Escalade. The contact stated that the message "Low Engine Oil" was displayed prematurely. The vehicle was taken to the dealer, where an oil consumption test was performed, and the contact was informed that the vehicle had passed the oil consumption test. The contact later received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The vehicle was taken to the dealer, where the contact was informed that the engine had failed the recall inspection and needed to be replaced. The contact was provided with vehicle rental assistance for approximately 4 days. The dealer later informed the contact that the engine was in good condition and did not need to be replaced. The contact was concerned that the dealer had misassessed the engine condition and was placing the contact and his family at risk. The manufacturer was contacted for buy-back assistance, and a case was filed. The manufacturer later informed the contact that the dealer had been unreachable and that the buy-back assistance would not be provided. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697592November 5, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The onstar module has failed and this seems to be an ongoing issue with a lot of gm’s. My car was recently in to fix the major gm engine recall and after that my onstar stopped working. I called and they said it’s not a connectivity issue it’s a part issue. So it will have to be taken to the dealership. I pay money to have onstar and unlimited WiFi. There should be a recall for this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697017November 2, 2025
ENGINE, SUSPENSION
1.) Loud engine ticking and clicking noise when car is in park position. 2.) Vibration in steering wheel after numerous alignment and wheel balancing services. Even purchased 4 new tires and vibration still continues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696780October 31, 2025
ENGINE, POWER TRAIN, STEERING
I was driving my 2022 Cadillac Escalade when suddenly the engine shut off. Lost the ability to drive forward and steering became hard. I was close to being rear-ended as I was on the highway. Towed it to the dealer who said engine seized. Installed new engine after a month of waiting and the vehicle doesn't run right. It has a rough idle. Dealer installed incorrect oil as replacement engines were supposed to retain original oil of 0W-20. Had to make numerous trips to the dealer due to low coolant, wrong oil on a new engine and rough idle. Dealer says its fine. $100K vehicle with a rough idle is a joke!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696059October 28, 2025
ENGINE
Took my car to the shop yesterday due to heating a ticking sound coming from the engine. This is the new engine that was replaced AFTER a catastrophic engine failure on May 16, 2025. The service department inspected my vehicle and found metal shards in the oil filter. They need to keep the vehicle because it will need another new engine. This will be the third new engine in a year since the recall on the 6.2L GM engines
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695083October 22, 2025
ENGINE
My engine was replaced in January of 2025 before the actual recall. I have the serial [XXX] for my new engine . I need to know the build date of this engine so that I can know if my 2nd engine is a new engine with the corrected crankshaft or the remaufactured engine with the defective crankshaft.GM refuses to tell me the build date I have a right to know. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694158October 17, 2025
ENGINE, FUEL/PROPULSION SYSTEM
After waiting months to get my vehicle checked for recall N252494000 NHTSA 25V274 I was told my vehicle passed inspection. When I asked to see the detailed results of the pico test I was told there are no detailed results and I was not shown anything proving my vehicle was tested and whether it passed or failed. My invoice states "Performed pico test test took multiple tries to complete having to unhook and reinstall pico to complete" which does not make me confident in the result. While talking to the service manager, he mentioned their original pico equipment was replaced by GMC after approximately 5 vehicles failed inspection. Since GMC sent the new equipment there have been no failed inspections. I can't find a way to express my concern to GMC or Cadillac online, that is what brought me here. This recall includes a safety risk serious enough to replace the vehicles engine, I want reassurance that the test was performed properly and my vehicle did not fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685898September 9, 2025
ENGINE, FUEL/PROPULSION SYSTEM
My engine all of a sudden went dead in the middle of an intersection. I was unable to put the vehicle in neutral and move it so it was stuck in the middle of an intersection until the tow truck arrived. In addition, it had to be dragged due to this issue - which I’m sure isn’t good for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685508September 6, 2025
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
Vehicle Make: Cadillac Vehicle Model: Escalade Model Year: 2022 Component(s) Affected: Engine, Fuel System, Powertrain, Vehicle Stability Control Incident Date: [Insert Date of Incident] Mileage at Time of Incident: [Insert Approximate Mileage] Summary of Complaint: While driving my 2022 Cadillac Escalade at approximately 70 mph on the highway, the vehicle suddenly lost all power and stability. This was due to an injector breaking off inside the engine, sending metal fragments into the camshaft, which subsequently locked the motor. This created an extremely dangerous situation as the vehicle became unresponsive and unstable at high speed. Just two days prior to this incident, the vehicle had been serviced by Quantrell Cadillac in Lexington, KY, where a recall repair involving the engine was performed. Despite that service, a catastrophic failure occurred almost immediately afterward. After the breakdown, Quantrell Cadillac attempted repairs over the course of three weeks. These repairs included replacing the injectors, camshaft, and other components, before eventually replacing the entire long block. However, upon picking up the vehicle, it is exhibiting the exact same failure symptoms again—making a popping noise, stalling the engine, and becoming unsafe to operate. This vehicle is clearly not safe to drive and poses a serious risk to myself, my passengers, and others on the road. There have already been multiple recalls related to this issue, indicating a broader systemic problem. We are requesting the NHTSA’s immediate assistance to investigate this safety issue and help us obtain a replacement vehicle that meets all applicable federal safety standards. This level of repeated engine failure & instability is completely unacceptable for any vehicle—especially one with such recent manufacturer service and recall repairs. When this stall occurs, the entire computer system & all safety features are shut down and collision avoidance is also disabled. Have viideo
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684853September 3, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2022 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674206July 17, 2025
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
The contact owns a 2022 Cadillac Escalade. The contact stated while driving 5 MPH and making a turn, the vehicle stalled in the middle of the roadway. There was no warning light illuminated. The contact was unable to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where the fuel pump power control module was replaced. The vehicle was repaired. Additionally, the contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670850July 2, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2022 Cadillac Escalade. The contact stated while driving 75 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed an undisclosed failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670576July 1, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2022 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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