Cadillac Escalade Complaints (2009)

79 consumer complaints on file.

#11280136November 14, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CREST CADILLAC (LOCATED AT 6280 STATE HWY 121, FRISCO, TX 75034, 469-919-5551) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271321October 27, 2019
AIR BAGS
RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE BY GM I HAVE AN AIRBAG RECALL WITHOUT SOLUTION. WE HAVE NO EXPLOSION OR INJURIES YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243844August 14, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHEN THE VEHICLE WAS PURCHASED ON MARCH 14, 2019, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243774August 13, 2019
ENGINE
TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHILE AT A STOP LIGHT, THE VEHICLE SEIZED. IN ADDITION, THE VEHICLE FAILED TO START ON OCCASION AND THE CHECK ENGINE INDICATOR HAD BEEN ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS TAKEN TO EARNHARDT BUICK GMC (6501 CENTENNIAL CENTER BLVD, LAS VEGAS, NV 89149, 702-951-8200), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 209,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219328June 11, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
MY CHECK ENGINE LIGHT CAME ON AFTER MY VEHICLE MADE A NOISE FROM THE TAIL PIPE AND WHEN I PUSH ON THE GAS PEDAL MY VEHICLE STALLS OUT AND THE SUSPENSION THE VOLTAGE AND STABILITY READS ACROSS MY INFORMATION SCREEN. IT HAPPENS TO ALL THE TIME WEATHER I'M IN MOTION OR IN PARKED OR JUST SITTING THERE AT A RED LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191090March 23, 2019
STEERING
LOST ALL POWER STEERING WHILE DRIVING WITHOUT ANY WARNING FROM THE ERROR CODE SYSTEM. COULD HAVE BEEN A FATALITY OR CAUSED ONE.I WAS DRIVING ON A TWO LANE ROAD AT APPROXIMATELY 35 MPH. THIS VEHICLE HAS ELECTRONIC POWER STEERING. I HAVE THE REPAIR INVOICE AND THAT UNIT WAS CORRODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170215January 15, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CHARLIE OBAUGH CHEVROLET BUICK GMC, 410 LEE JACKSON HWY, SUITE A, STAUNTON, VA 24401, (540) 324-4449) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT ATTACHED RECALL NOTICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163334December 25, 2018
AIR BAGS
THE AIR BAG HAS NOT BEEN RELACED. GOING ON 2 YEARS SINCE THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141754October 22, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139500October 10, 2018
EXTERIOR LIGHTING:BRAKE LIGHTS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT STATED THAT THE SERVICE STABILITY TRACTION CONTROL AND SERVICE STABILITY RACK WARNING INDICATORS KEPT RANDOMLY ILLUMINATING. ALSO, THE BRAKE LIGHTS REMAINED ILLUMINATED. THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON TO RESET THE COMPUTER SYSTEM; HOWEVER, THE WARNING INDICATORS CONTINUED FLASHING. AN UNKNOWN DEALER DIAGNOSED THAT THE SENSORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING ON A RESPONSE. THE VEHICLE WAS RECEIVED AS A TRADE-IN FROM A 2004 CADILLAC ESCALADE THAT EXHIBITED THE SAME FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128332September 9, 2018
ENGINE
GM MUST RECALL ALL ESCALADE 2009 FOR ENGINE LOW OIL PRESSURE IN ALL VEHICLES OF THIS YEAR, DUE TO CAM PROBLEMS. GM KNOWS IT, BUT AVOIDING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114706July 31, 2018
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, SUSPENSION
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104660June 29, 2018
AIR BAGS
TAKATA RECALL. MY WIFE DRIVES THIS VEHICLE DAILY WITH OUR TWO CHILDREN. THE AIRBAG LIGHT HAS RANDOMLY COME ON AND OFF FOR THE PAST 2 YEARS. NOW IT IS PERMITTEDLY ON, WITH THE 'SERVICE AIRBAG' ALSO ON THE INFORMATION CENTER. AS A SAFETY ISSUE WE FILL THIS NEEDS TO BE ADDRESSED IMMEDIATELY, WHICH I'M SURE HAS BEEN EXPRESSED BY MANY OTHERS WHO HAVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104441June 27, 2018
AIR BAGS
WE HAVE BEEN RECEIVING LETTERS ABOUT THE TAKATA AIRBAG RECALL & I ALSO HAVE THE CARFAX APP THAT STATES THE RECALL & ALSO THE AIRBAG LIGHT CAME ON. WE TOOK THE CAR TO THE LOCAL DEALER AFTER THEY TOOK OUR APPOINTMENT TO REPAIR THE AIRBAG THEN THEY KEPT THE CAR ALL DAY TO GET A CALL THAT THERE IS NO FIX FOR THE AIRBAG THEREFORE THEY CAN'T TURN THE AIRBAG LIGHT OFF EITHER. WE REALLY NEED TO SELL THIS CAR AS WE HAVE A HIGH PAYMENT & WE NEED TO REDUCE OUR MONTHLY PAYMENTS. THIS IS HARD TO DO WHEN THE AIRBAG LIGHT IS ON. MY HUSBAND HAD BEEN DEALING WITH MANY MANY PEOPLE, SUPERVISORS, GM ETC & NOBODY SEEMS TO WANT TO HELP. (INTERESTING THAT MY BROTHER HAS THE SAME RECALL ON HIS LINCOLN & HE'S IN A RENTAL CAR). WE ARE TAKING A LIFE THREATENING RISK EVERY TIME WE DRIVE THIS CAR AS THERE IS SOMEONE ALWAYS IN THE PASSENGER SEAT WHETHER IT'S ONE OF OUR KIDS, OURSELVES OR ANOTHER FRIEND ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102677June 19, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR THE DEALER (KEN BATCHELOR CADILLAC, 11001 INTERSTATE 10 PKWY, SAN ANTONIO, TX 78230) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096361May 16, 2018
STEERING
TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 40 MPH ON AN OFF RAMP, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL SEIZED MOMENTARILY. THE DRIVER LOST CONTROL OF THE VEHICLE AND DROVE DOWN AN EMBANKMENT. MOMENTS LATER, THE FAILURE WAS CORRECTED AND THE STEERING WHEEL OPERATED NORMALLY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089852April 24, 2018
UNKNOWN OR OTHER
THE DASHBOARD ON MY CADILLAC ESCALADE IS STARTING TO SHOW MORE CRACKS THAN BEFORE. WANT TO FILE A COMPLAINT ON THI ITEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089310April 22, 2018
AIR BAGS
PARTS ARE NEVER AVAILABLE. EVERY TIME I GO TO MAY DEALERSHIP (KEN BACHALOR CADILLAC, SAN ANTONIO, TX) THEY ALWAYS TELL ME THEY NEVER HAVE THE PART(S) TO MAKE THE REPAIR. THIS HAS BEEN GOING ON FOR GOING ON 2 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080224March 19, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (DOSSETT BIG 4 BUICK GMC CADILLAC, 628 S GLOSTER ST, TUPELO, MS 38801) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076510March 6, 2018
AIR BAGS
TAKATA RECALL GENERAL MOTORS HAS NOT PROVIDED THE REPLACEMENT PART TO THE DEALERSHIPS. I CANNOT GET MY CAR REPAIRED, THE SERVICE DEPARTMENTS SAY THERE'S NOTHING THEY CAN DO. IF THERE IS NO REPLACEMENT I'D RATHER HAVE THE AIRBAG REMOVED THAN TO RUN THE RISK OF EXPLOSION. I LIVE IN A HOT AND HUMID CLIMATE, WHICH IS ESPECIALLY VULNERABLE. THERE MUST BE AN URGENT REPAIR INITIATIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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