Cadillac Escalade Service Bulletins (2017)

1,446 manufacturer communications on file.

• December 23, 2016•Document ID: 10111737

  Service Bulletin/Repair Instructions
  ENGINE; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIP4138P

  Date Added:

  August 15, 2017

  Manufacturer:

  BUICK

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.

  Associated Products (288)

  2017 Cadillac CTS2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Caprice2017 Chevrolet Corvette2017 Chevrolet Express2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Savana2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac CTS2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Caprice2016 Chevrolet Corvette2016 Chevrolet Express2016 Chevrolet Silverado+ 268 more
  Associated Documents

  • DownloadMC-10111737-0001.pdf↗
• December 19, 2016•Document ID: 10111744

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  08-08-44-015H

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs

  Associated Products (532)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 512 more
  Associated Documents

  • DownloadMC-10111744-0001.pdf↗
• December 16, 2016•Document ID: 10111780

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  PIE0381A

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This engineering informational bulletin is ending the need for information from the field on vehicles that have the condition of rear auxiliary a/c not cooling or blowing warm air.

  Associated Products (18)

  2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Yukon2015 GMC Yukon XL
  Associated Documents

  • DownloadMC-10111780-0001.pdf↗
• December 14, 2016•Document ID: 10111779

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  99-00-89-019N

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information for the (GWM) and (WPC) on parts return program.

  Associated Products (441)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 421 more
  Associated Documents

  • DownloadMC-10111779-0001.pdf↗
• December 14, 2016•Document ID: 10111723

  Service Bulletin/Repair Instructions
  LANE DEPARTURE; BACK OVER PREVENTION

  Mfr Comm. #:

  PIT5535

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have that may have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view camera and ensure the camera is properly mounted.

  Associated Products (26)

  2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban+ 6 more
  Associated Documents

  • DownloadMC-10111723-0001.pdf↗
• December 14, 2016•Document ID: 10111722

  Service Bulletin/Repair Instructions
  WHEELS; STRUCTURE; SUSPENSION

  Mfr Comm. #:

  PIT5533

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a creak, click, pop, and or crack type noise from the front suspension or front frame area while making tight turns. Technician will need to loosen and then re-torque the four front frame cross member nuts and bolts.

  Associated Products (24)

  2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban+ 4 more
  Associated Documents

  • DownloadMC-10111722-0001.pdf↗
• December 13, 2016•Document ID: 10111772

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  16-NA-404

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This technical bulletin provides a procedure to reprogram the TCM to correct the DTC set.

  Associated Products (13)

  2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Camaro2017 Chevrolet Corvette2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL
  Associated Documents

  • DownloadMC-10111772-0001.pdf↗
• December 13, 2016•Document ID: 10111719

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  PIT5534

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a Forward Collision Alert inoperative, Lane Keep Assist inoperative, Adaptive Cruse Control inoperative, and Intellibeam inoperative. Technician may find Diagnostic Trouble Codes B390D and or B101E set in the front view camera module. Technician will need to ensure that the Front View Camera Module bracket it is attached properly to the windshield and the camera module is fully attached to the bracket. Technician will need to reprogram the Front View Camera Module with updated calibrations in Tis-2-Web. Technician will also perform the "Front View Camera Module Calibration" procedure using Global Diagnostic System 2.

  Associated Products (4)

  2017 Cadillac Escalade2017 Cadillac Escalade ESV2016 Cadillac Escalade2016 Cadillac Escalade ESV
  Associated Documents

  • DownloadMC-10111719-0001.pdf↗
• December 12, 2016•Document ID: 10111717

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIT5473C

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician should consider environmental factors, repair, collision, aftermarket parts, and radar alignment factors. For Cadillac Escalades model years 2015-2017 in a barren environment, technician will need to update the Long Range Radar module with the latest software available in Tis-2-Web.

  Associated Products (6)

  2017 Cadillac Escalade2017 Cadillac Escalade ESV2016 Cadillac Escalade2016 Cadillac Escalade ESV2015 Cadillac Escalade2015 Cadillac Escalade ESV
  Associated Documents

  • DownloadMC-10111717-0001.pdf↗
• December 12, 2016•Document ID: 10111716

  Service Bulletin/Repair Instructions
  STEERING; LANE DEPARTURE; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

  Mfr Comm. #:

  PIT5481A

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. Starting with 2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded

  Associated Products (16)

  2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL
  Associated Documents

  • DownloadMC-10111716-0001.pdf↗
• December 12, 2016•Document ID: 10111715

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC5492E

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.

  Associated Products (744)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 724 more
  Associated Documents

  • DownloadMC-10111715-0001.pdf↗
• December 12, 2016•Document ID: 10111714

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  PIC6235

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that the navigation system will be unable to enter addresses that contain diacritics using the touch screen. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

  Associated Products (48)

  2017 Buick LaCrosse2017 Buick Regal2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Corvette2017 Chevrolet Cruze2017 Chevrolet Impala2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 Chevrolet Volt2017 GMC Acadia+ 28 more
  Associated Documents

  • DownloadMC-10111714-0001.pdf↗
• December 12, 2016•Document ID: 10111713

  Service Bulletin/Repair Instructions
  LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

  Mfr Comm. #:

  PIT5472A

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that are equipped with Hands Free Power Lift-gate Regular Production Option Code (TC2). Some customers may experience problems with the activation of the lift-gate hands free operation. Dealer will communicate to the customer some tips on the Hands free Lift-gate. The remote keyless entry FOB must be within 3 feet or 1 meter from the bumper. The foot kick is conducted at the direct center of the length of kick zone.

  Associated Products (18)

  2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Yukon2015 GMC Yukon XL
  Associated Documents

  • DownloadMC-10111713-0001.pdf↗
• December 12, 2016•Document ID: 10111710

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:BUMPERS; ELECTRICAL SYSTEM:WIRING; BACK OVER PREVENTION

  Mfr Comm. #:

  PIT5487B

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have multiple messages on the driver information center Service Parking Assist System, Service Adaptive Cruise Control, Service Surround Vision Camera, and Service Driver Assist Message. The Front park, turn signal, day time running lights, and/or cornering lights may be inoperative. Some fuses may be blown F10DL, F19DR, F43UA, and/or F46DR. Also these diagnostic trouble codes may be set U0075, U209E, U026A, U026B, U026C, U0265, U0268, and/or U0269. These concerns could be caused by the fascia harness shorted at the end of the right front bumper bar. The front fascia may need to be removed to make repairs to the wiring harness if any damage is found. Technician will also relocate the harness to prevent the concern in the future.

  Associated Products (6)

  2017 Cadillac Escalade2017 Cadillac Escalade ESV2016 Cadillac Escalade2016 Cadillac Escalade ESV2015 Cadillac Escalade2015 Cadillac Escalade ESV
  Associated Documents

  • DownloadMC-10111710-0001.pdf↗
• December 12, 2016•Document ID: 10111709

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:WIRING; ENGINE

  Mfr Comm. #:

  PIT5391C

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be on when the ignition is in the run position. Technician may find Diagnostic Trouble Codes P0513 and or P262B may also be set. Technician will pulled the driver sill plate and inspect the wiring for damaged or corroded circuits. Technician will repair any damaged or corroded circuits.

  Associated Products (27)

  2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban+ 7 more
  Associated Documents

  • DownloadMC-10111709-0001.pdf↗
• December 9, 2016•Document ID: 10111743

  Service Bulletin/Repair Instructions
  SUSPENSION:FRONT:SHOCK ABSORBER

  Mfr Comm. #:

  05-03-08-002H

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.

  Associated Products (442)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 422 more
  Associated Documents

  • DownloadMC-10111743-0001.pdf↗
• December 9, 2016•Document ID: 10111740

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  01-03-10-003N

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

  Associated Products (217)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 197 more
  Associated Documents

  • DownloadMC-10111740-0001.pdf↗
• December 7, 2016•Document ID: 10111741

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  02-00-89-002P

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.

  Associated Products (533)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 513 more
  Associated Documents

  • DownloadMC-10111741-0001.pdf↗
• December 6, 2016•Document ID: 10111758

  Service Bulletin/Repair Instructions
  POWER TRAIN:CLUTCH ASSEMBLY

  Mfr Comm. #:

  16-NA-364

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This technical bulletin provides a procedure on how to test and perform a clutch learn procedure to correct delayed clutch engagement.

  Associated Products (28)

  2017 Cadillac ATS2017 Cadillac CTS2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Camaro2017 Chevrolet Corvette2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Camaro2016 Chevrolet Corvette2016 Chevrolet Silverado2016 GMC Sierra+ 8 more
  Associated Documents

  • DownloadMC-10111758-0001.pdf↗
• December 5, 2016•Document ID: 10111742

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  05-00-89-055F

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.

  Associated Products (580)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 560 more
  Associated Documents

  • DownloadMC-10111742-0001.pdf↗